Had my first experience with them today and I cant say enough how helpful they were. Awesome customer service!
The man was extremely helpful in getting us a couple of parts for our GEM car. And he even instructed us on how to do the install!
Not enough stars. X 5Very helpful people, very knowledgeable, very friendly, a dream to deal with.
Great communication about order status, shipping and offer to grab a few more things to save on shipping. Got the correct hard-to-find part I needed to solve a problem for $7 instead of $175. Happy with my purchase.
I cannot say enough good things about The Thing Shop. A totally professional that treats their customers right. From the front office to the warehouse guys to the owner himself everyone I have dealt has been top notch. After buying dozens of parts from them and having them shipped to San Diego I decided to visit them in person. Sherri offered a tour of their operation which was a real treat. All of the employees are proud of their organization as they should be. Thank you Thing Shop for treating me and my Acapulco Edition right!
I ordered two very small rubber parts online - both pieces weigh less than 1 ounce. When you order online they do not tell you the shipping charges in advance (like most places do) which is a bit of a red flag. I know the parts I ordered are small so I didnt consider it to be a risk at the time.A few days later my order arrived and was stuffed with fabric samples and other advertising - increasing the size and weight by 2-3 times what it should have been. I paid significantly more than what I should have to receive things I didnt ask for so I could throw them away. Unfortunately, I didnt take a picture before trash day.
Such a great place to stop at and see the awesome stuff the have
These guys know there stuff!!! Cant say it enough, as a combined force, limits are nil. Always quality parts along with an attention to detail you dont see very often in automotive retail. Keep it up Larry, Roger, and Evon!!!
Ive been in many v w shops of this is the best shop ever
Great place, knowledgeable staff, quality parts! I dont even have a Thing!...61 bug. Got my parts, gave me the advice I needed and all fixed. Thank you!
Good company get you parts fast.
Compare their prices with others on-line prices. Almost $2,000 for side curtains? Either theyre insane or they think we are. Shop elsewhere.
Awesome place for a vw thing
Very helpful and friendly staff.
Family Business, that takes care of their customers.
Amazing parts and services
Excellent place and nice people