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Gallo-Miller Paint & Collision
501 W Kenyon Rd, Champaign, IL 61820, United States
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Gallo-Miller Paint & Collision
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Ke
Review №1

Came here for an insurance claim on the recommendation from a friend who had similar done. Everyone is incredibly courteous, a gentleman even helped me carry items to my rental car as my hands were full. The estimate was thorough and I was able to schedule the repair very easily. The process was quick and easy, and the repair looks amazing! Plus they cleaned the inside of my car (dashboard, seats, floor vacuumed). Will absolutely do business with Cory & team again!

Ju
Review №2

I went in today for an inspection and had such a great experience. Everyone was so friendly and helpful and answered every question I had, and they are making such a stressful situation so much easier. I have never been treated so respectfully and kindly while getting work on my car done as I was here today. Cannot recommend this place enough.

Vi
Review №3

Kept you up to date on what was going on. Very friendly staff.

Je
Review №4

I would highly recommend Gallo-Miller for anyone looking for high quality and professional repair work. Cory Wilson and the office staff were great to work with . They had to coordinate the repair work with an out-of-state insurance company that was responsible for the repair work, and well as coordinate the rental car process. The repair work was amazing. You can not tell by looking that the vehicle was ever damaged. The paint match and blending is perfect. Thanks so much for a great job.

Ha
Review №5

I got repairs here through insurance (State Farm) after hitting a deer. I cant speak highly enough of how kind and courteous they were here! After waiting a while for the rental car place to come pick me up, one of the employees from Gallo-Miller just gave me a ride over there himself, apologizing profusely, even though it was something totally out of his control. The woman who answers the phones and got me my car back was so sweet, and everyone was friendly and greeted me by name. The repairs were done well, and faster than I was anticipating. I highly recommend them, as they were able to make a potentially stressful situation as pleasant as could be!

Ro
Review №6

The staff of Gallo-Miller are very professional and courteous. My experience is that they are just as concerned as I was in having my car restored to almost new condition and pleasing to my sight when completed work was done. They kept me in the loop at every step of the process of repair and completed the job right at the estimated date time of completion.They also were informative concerning how the insurance carrier would work with me on a rental vehicle. Gallo - Miller rate a 5 star performance from me and I have been proud to allow my associates know how proud I am of them. undertaking the task of repairing and also detailing my .

J
Review №7

Had to have tires and alloy rims replaced, along with a 4 wheel alignment, after a run-in with a patch of rogue concrete.Naturally, I was curious to see how straight the car would drive and how well the tires would balance out after being fixed.Gallo-Miller did a great job. Corey was really good about communicating updates and details. I picked up my car and took it on the interstate to see how it would handle. The four wheel alignment seems perfect. All the tires seem perfectly balanced. I wondered how the car would do when I was driving 70 miles per hour. Absolutely perfect. Smooth. My 2012 Ford Fusion that I have babied for 8 years is just as good as it was before. Thank you very much Gallo-Miller.

Ev
Review №8

Absolutely the best service! Cory was a dream to work with about repairs, he worked with my night schedule for communication, kept me up to date on the status of my car with quick response time. Everyone was very friendly and the repair work is top notch to say the least. My car looks brand new! They even went the extra mile to clean up the interior of my car with cleaning the carpets and detailing everything that was dusty. 100% would reccomend!

Je
Review №9

Very easy to work with to get my bumper repaired. Worked well with my insurance company and the car rental company. Estimated it would take about a week to get everything completed and back but was done in three days. All employees I had interaction with were friendly and provided excellent information. I would highly recommend them and will definitely use their services again!

At
Review №10

Gallo-Miller did an outstanding job on my car repairs. I would recommend it to everyone! Amiable team to work with. They know precisely how to go for the extra mile!

St
Review №11

Recently went here to get an estimate on my Highlander. The staff here is very professional and very detailed. Unfortunately they are booked out for a year due to the recent hail storm.

Ki
Review №12

My car was like brand new when Gallo-Miller finished repairing it for me. Everyone was very professional and friendly and having a State Farm agent provide the estimate for me right there at their shop was extremely convenient. I highly recommend going to Gallo-Miller if you need any collision repair done to your vehicle.

Jo
Review №13

Amazing job with bumper repair!

Sa
Review №14

Fixed my hail damage quickly and my car looked like brand new

Jo
Review №15

My grandma, Marcia Fisher has had her car repaired a couple times and received excellent service. The employees were very friendly and answered all of her questions in detail. She would recommend Gallo-Miller to all of her friends.

Je
Review №16

They were AMAZING. Super nice, helpful, understanding. I had to come a day late due to work and they didnt charge me extra. The guy who was taking care of me was very down to earth. They vacuumed my car and gave it a bath. Wiped down my dash and looks like they cleaned my seats. Very professional, and I will go to them in a heart beat if i ever need anything!

Au
Review №17

Very Nice Place Quality Workk !

Ja
Review №18

Gallo Miller made a bad situation better. I damaged my Jeep Grand Cherokee after having it just three weeks. From the time I made the initial phone call to picking up my repaired vehicle, the service provided made me feel at ease and I could see that this company could be trusted to do the quality repairs I expected.

Br
Review №19

Very satisfied with the results after having taken my vehicle to this shop. Im impressed with how my back end of my Jeep looks! Definitely would recommend them to anyone, and will certainly go back if there is another hiccup!I dealt with Pekin Insurance, and they asked me what shop I wanted to go to....I said I would like to go here, and they said that it was actually one of their preferred shops. You will be happy!

Lo
Review №20

My 2019 jeep was t-boned - only had it 7 months, 9600 miles. Sick, just sick. I picked up my car today and it is just like I drove it off the show room floor. Vince was excellent to work with. He and Sadie kept me updated through the process. Highly recommend!

Bo
Review №21

Loved picking up my Tahoe and seeing it all pretty and beautifully fixed!Friendly staff and was impressed how fast it was completed, would highly recommend if needing your vehicle repaired !Thanks for making my Tahoe look new again.

Je
Review №22

Did a great job repairing My car after hitting a deer. It looks good as new!

St
Review №23

I was extremely satisfied with the service I received at Gallo-Miller. The staff was friendly and really helpful throughout the whole process, especially because I had never gone through this type of repair before. They had the rental car ready to go when I dropped my car off for service. They were also communicative about anything that came up and the estimate to when my car was going to be finished. My car was done ahead of the date they estimated and they were willing to work with me on pick-up. The repairs turned out great- you cant even tell there was any damage in the first place. I am extremely happy with the service on my car. I would definitely recommend them.

Ta
Review №24

I would highly recommend Gallo-Miller Paint & Collision. The entire staff was kind, helpful, and truly put me first. They handled the insurance side of things so professionally and took the stress off of me. They make getting an estimate, drop off, and pick up so incredibly easy.The best part about Gallo-Miller is that my vehicle looks amazing! Their team was precise with restoring the exterior of my vehicle and then went above and beyond by cleaning and polishing the inside of my vehicle as well. As I left their parking lot, I felt like I was driving away from a dealership in a brand new car.Thank you Gallo-Miller Staff, you are wonderful!

Sh
Review №25

Great customer service and my car came back quicker than I thought ! They even cleaned all my interior which was appreciated . Only thing that would have been nicer is accepting credit or debit.

Jo
Review №26

Fortunately several years ago I was recommended Gallo-Miller by a friend. Unfortunately Ive needed Gallo-Millers services multiple times. Every time Ive picked up my vehicle after repair they have exceeded my expectations. I will not take my cars anywhere else. They do fantastic work and I would highly recommend them.Flawless and back to showroom ready!

So
Review №27

We always get great service here. They do great work every time!

De
Review №28

Gallo Miller did a great job on my car after I was rear ended. They kept me up to date on the progress and I reccomend them highly.

Br
Review №29

Gallo-Miller did an outstanding job on my car repairs. I would recommend to everyone!

Ji
Review №30

The absolute best work anyone could ask for !!

St
Review №31

Gallo-Miller always does quality work, keeps the customer informed and gets the job done on time. Highly recommended!!

Il
Review №32

Had a minor accident with some front end damage. It was suggested to visit Gallo-Miller. Spoke to Dave Miller who is the Office Manager. Dave carefully inspected my car and was polite, thorough and extremely helpful. Gallo-Miller fixed our car and we were very pleased with their professionalism and help. We would definitely use them in the future.

St
Review №33

They did an amazing job, got my car fixed in a much shorter time frame than originally quoted, too. Fantastic experience.

Lu
Review №34

Three years ago when I moved here I hit a pole and white paint was left on my bumpers, I went to Gallo-Miller, Office Manager Dave Miller cleaned the paints without charging. Three years later today I went to Gallo-Miller with the same problem, Office Manager Dave Miller magically got rid of the paint from my bumper. I really appreciate Gallon-Miller friendly, helpful and professional attitude toward their customers. I strangerly recommend Gallon-Miller and very much appreciated Daves terrific job and his great help.

Mi
Review №35

Ive been hit four (yes FOUR) times in less than two years. Gallo-Miller did a great job each time. Friendly, professional, service. Great communication on repair status. And most of all, quality workmanship they take pride in. Highly recommended.

De
Review №36

They told me 3 weeks to fix my car and ended up taking 51 days. When asked why, they said they were busy. It cost me an additional $850 in a rental car due to their delay. They refused to pay any of the overage. Long time customer and wouldn’t recommend them. They have lost what real customer service is.

De
Review №37

O was very pleased with my visit

ra
Review №38

Great people! Real friendly.

Ja
Review №39

Fixed my vehicle in the time they estimated and did an outstanding job!

M
Review №40

I have an older, untouched and perfect Jaguar that needed TLC. Im picky. Gallo-Miller was pickier. Perfect body fit and, more incredibly, they matched 20 year old paint and were even able to reuse a bent grill which they straightened it to perfection. You cannot tell what was repaired. The car was spotless when I picked it up and the cost was very fair. Big thumbs up.

La
Review №41

They havent fixed the car yet, but I was highly impressed just with the professionalism and courtesy of the estimate process.

Vi
Review №42

They did an awesome job on my new vehicle. Easy to deal with rental car. Thanks to the crew!

Da
Review №43

Ive had my Challenger in the shop a few times, once after a collision and once after vandalism. They do great work, it does take longer sometimes, but why would you want anyone rushing any part of the process that your car is in there for? Be patient, it will be done when its done, and you will like it. They cant control their workload and if they are backlogged from an icy winter or hail in the spring, then so are the other shops.

Be
Review №44

I have a 2017 Jeep Wrangler Rubicon 2-Door and needed a small dent repaired. I contacted Gallo-Miller and Vince helped me out. They performed PDR - Paintless Dent Removal. The dent is now gone and is back to being perfect, all at an amazing price! Im very satified with their work and Vince was wonderful! I highly recommed Gallo-Miller for any body work you need on your vehicle.

He
Review №45

I was rear-ended just 3 months after getting my new used car and these guys made it look newer than when I purchased it! The staff was very friendly and accommodating with the rental car service as well and made everything for me simple and easy. They even gave me a small bottle of paint that matched my car for any future scrapes and scratches. I highly recommend these guys!

Mi
Review №46

I have used used Gallo-Miller a couple of times. Their customer service is outstanding and the workmanshop is always flawless. They are easy to work with and have a good understanding of the many different elements of collision repair: insurance companies, customer service, bodywork, and painting, to name a few.

Ry
Review №47

Great food and fantastic atmosphere!

Mi
Review №48

Fast friendly service, job well done, good as new!

Ja
Review №49

Ive used them twice and got excellent service both times. They went out of their way to accommodate me when I had to travel while they were working on my vehicle.

Da
Review №50

We have had our truck in twice, once it was returned to us with three noticeable ripples where the repair made, along with the tailgate not lining up and the taillight not installed correctly. The shop agreed to make it right. We picked our truck up after five days in the shop, and the tailgate and light have been corrected, we are being told the noticeable ripples that are still there is as good as its going to get ? Really?? Will not go back and will be getting an attorney to make sure their guaranteed service is upheld.

Ow
Review №51

Best auto body in town

Ry
Review №52

After more than a year, I had an issue with a part that was replaced following an accident. Gallo-Miller did the original repairs (which absolutely met expectations). I contacted them and they handled the issue with the part. I did not have to deal with insurances, just dropped my car off for the repair. Excellent job again!

An
Review №53

Dave Miller is a very helpful Guy. This is a State Farm Service Center collision estimator. He helped me out

Pa
Review №54

Friendly service worked hard to make things write on my crashed van. Tow truck guy recommended Gallo Miller as one of State Farms preferred vendors, so I had him tow the van there right after the crash. My good little van was old enough that it was nearly considered totaled due to cost, but Gallo Miller helped get the cost down enough that insurance would go ahead and pay for the repair. That is what I wanted, and its what they delivered. It did take them awhile to get it fixed. Several days in a row I got phone calls indicating probably tomorrow. Note, this may have been about parts availability, which isnt exactly in their control. I would go there again.

Sa
Review №55

I was so pleased with my service. There was excellent communication throughout the process, and my car is BEAUTIFUL!!!

Ce
Review №56

We are very pleased with the way Gallo-Miller (Cory Wilson) handled our brand new MINI that was severely damaged by hail. They were friendly, the car returned to us as new, and on time. I strongly recommend this place.

AJ
Review №57

They do great work here. I always use Cory and he treats me right. Id put their work up against anyone in town.

Se
Review №58

A friend of mine told me Its never a good day, when you are looking for a body shop and he was right. Someone crashed into my car while it was park on the street and cause +5k damage.So I did what you are probably doing, looking for a body shop that was recommend to me by insurance, i called a couple places a, decided to to check out Gallo even thought I was skeptical of how authentic the yelp reviews were... I was wrong they are awesome.First of all Mindy is a rockstar, she works front-of-house and was charming, funny and great to work with! Secondly Cory was very thorough, friendly and transparent about the work they would do, I know enough about cars and paint to be able to grill him about the work and it was all water tight!The work they did looks great, works great, and they even detailed my interior, I think my car is better than when it got hit!Lastly I brought my car in 4-5 days before xmas, and they had it done in time for me to drive it to Chicago on christmas eve. Super fast considering they replace the whole passenger side of my car...Great job, and thank you Gallo-Miller.

Ca
Review №59

Very friendly and helpful

Sh
Review №60

To say my experience here was Poor-Fair is a serious understatement. I had a sand-damaged camaro that I took in for a complete paint job and glass repair. While I was at it, I decided to put some custom stripes on my car and provided them with a very detailed drawing of what I was looking for. To make a long story short, they had my car for over a month, charged my insurance company over $10k and the custom striping was what the owner wanted -- DEFINITELY NOT what I requested. I spent 30 minutes arguing with the owner in the parking lot with him telling me I was wrong about what I wanted and he was right. This place lies, does questionable work, and the owner - Dave - is offensive and demeaning. If you want quality work and professionalism STAY AWAY FROM HERE.

Ke
Review №61

Excellent fair body shop. More than once they have made a minor repair and waived the charges!

Er
Review №62

Didnt have my car fixed here, but the guy helping us gave us honest recommendation. Ill definitely come here if my car needs fixing.

Pa
Review №63

I was very disapointed with their service. It took a month to get in. I figured they were good so it is worth waiting. Wrong! My story is this....I took my Cadilac Escade in to have a dent from my boat fixed (which were the results from a storm). I also had my trash can collide with the front of the vehicle and roll over the hood. I wanted it all fixed. Mr. Miller (part owner) estimated it, took pictures of both the dent and front of the vehicle. I got my insurance check and took it in a month later. They had it a week. My wife went and picked it up and saw that the front damage was not repaired. I called and informed them that it was not finished, the front end was not done. Mr. Miller had me bring it in and show him what i was talking about. I did. He argued with me about it a while and then remembered our conversation about the trash can. He went in to see the estimate and saw he took pictures of it and realized he made a mistake. I told him I wanted it in right away. He said no that he had cars without roofs there that is ahead of me. I said really? Are these people living in these cars? I was here first and you didnt finish the job. He said sorry it will be weeks before he could get it in. He refused to put me ahead of anyone. Are you kidding me!!!!! I was already ahead of everyone!!! I do not write reviews ever and this Mr. Miller actually lives down the road from me but who cares! I want everyone to know what type of business is being ran there and share it with everyone. Needless to say I did not take it back!

Ja
Review №64

Repaired my car really faster than I expexcted.

Br
Review №65

Gallo Miller truley takes pride in their work. I would recomend them above all others to anyone for any type of repair.

Da
Review №66

Best period. Practices strict guidelines and quality is double checked.

Ch
Review №67

The adjuster from Geico who works there will use aftermarket parts and minimize labor. The result is a poor quality paint job (orange peel) and cheap parts on your car. Find another body shop.

St
Review №68

Customer service was so disinterested and unhelpful on the phone I wont bother bringing my car in.

do
Review №69

Great place!

Information
7 Photos
69 Comments
4.6 Rating
  • Address:501 W Kenyon Rd, Champaign, IL 61820, United States
  • Site:http://gallomiller.com/
  • Phone:+1 217-353-0770
Categories
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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