Place is nothing but Awesomeness!!! Two great guys running the place like a well oiled machine. In and out quick with money to spare in my pocket! Thanks Meineke!!

This place ranks high on the list of one of the greatest businesses in N.metro Ga.by my acct

Even though they were short staffed, James and his team worked hard and efficiently to get my vehicle back on the road. Very professional and positive attitudes. They have my business for life!!! Thank you so much!!!

James is very helpful and friendly. I will be using this location for all my car problems now. It’s an Audi and he was very knowledgeable about parts and things it needed so I felt comfortable dropping it off during lunch and picking it up later. It was great and affordable

Despite being short staffed like so many other businesses are right now, Mr. Hall was able to get my Jeep in right away to change the oil. He was very courteous and informative, answering all of my questions. I will use them again and recommend them to others.

Scheduled a appointment for a Saturday. They were really busy but still got the wheel bearing changed in my daughters car .Always nice and pleasant to us . James and the mechanic always do good work. Been coming there for several years now. Will continue to use them for repairs and oil changes.

James specifically is just an all around good guy! He makes you feel welcome and assured you about your vehicle. Quick service! Definitely recommend!

I’m new to the area, so I chose a shop I was familiar with. I took my new to me 2011 Chrysler 200 to get checked out for any issues that I may not have been told about or noticed when purchasing my car. James made it a point to explain all the issues he had found during my cars inspection. He was also able to answer all of my questions with enough detail when I was trying to prioritize what needed to be fixed first vs. what could wait because I’m on a tight budget. There aren’t very many automotive repair shops that will actually shoot you straight like that and help you get by with what you can realistically afford on your budget! I would have given 5 stars, but there are only 2 guys working there right now so it’s taking them a little longer to get stuff done until they get more help hired in. Other than that, I am completely satisfied with picking this local meineke shop to help keep my new to me car on the road in my new home town! Thanks for such a warm welcome to a new place!! I will see y’all soon to get the rest of what’s needed done.

James is THE ABSOLUTE BESTTTT‼️🔥 He provided premier customer service & got me wrapped up expediently! Go see the guys down at Meineke in Cartersville on 41 for the best oil change/repairs in the city👍🏾

James very knowledgeable and helpful when diagnosing my brake problem. He was very polite and helpful with customers even though there were only two mechanics working that day. He was working the front desk and working on cars. Got me in and out in a reasonable amount of time. I would definitely go back for brakes and oil changes.

It was hard to get in touch with them so I call again the next day. The same thing happen but later that afternoon I got in touch with them and brought my car to them and got my oil change. Felt really good my car was so happy because I was happy. Thank you meineke.

Great group of guys. Knowledgeable and very helpful. Reasonable. And no, I was not asked to give them a good review, its the way it is. I would recommend anyone to take their car there. They know what they are doing and they are fair.

Great management and well ran store. Guys are very helpful and detailed.

Used the guys here for the 1st time since moving to the area. Dealt with James regarding the a/c on my sons car. He was very personable. He diagnosed the problem in a timely manner and gave me some options on what to do. The service was fantastic and I would highly recommend you use these guys for any auto related problems. I will definitely be going back. Thanks.

Even though he was alone, running the front desk and handling multiple customers at once AND on the phone James replaced my starter really fast and correctly. A full staff at that location would be tremendous for the already excellent customer service James gave me. 10/10 would come again.

I choose to go to this car care center over anyone the guys there are absolutely awesome very laid back atmosphere

The service was great, the mechanics kept me informed on all problem they came across. I like how they took care of all the customers that came into the shop, I witness them checking over one customer car for an air conditioner issue when they discovered it was a blown fuse they changed it and didnt charge the customer for the labor they put in. I recommend their service to everyone.

James is a fantastic manager/mechanic as he quickly helped me out while also taking care of 4 other customers. All of which time kept a very professional manner. Will be back.

James is trustworthy and fair. Its not easy to find a good mechanic you can trust. This is good one.

James was very professional and honest with me. Very refreshing 😌 ☺.

They were very accommodating! Got me in quick and took good car of my car! Very nice!

James was working all by himself as people came in and out and maintained a cheerful attitude, answering questions, showing customers the issues with their cars and explaining possible ways to fix their cars. He was very professional and I will definitely be back.

They were flexible with my schedule and James, the manager, was super helpful!

James is the best employee that meineke could ask for. Give him a raise and more days off. I have come to this store when james was by himself and stacked with work. He always made time for me.

Super nice guys! Went in for an oil change and was out in less then 30 minutes! Previously went to a different auto care and did not have the best service.. Keith and other guy took great care and fixed what I needed!! I will proudly say I will be back! Great customer service, Clean area, Super nice staff

James was great even though overworked due to shortage of staff. Meineke is lucky to have such a dedicated and professional team member.I am here to watch my grandsons play baseball. If it wasnt for James, I would not have been able to leave here today to go back home. Thank you, James!!

The mechanic Jesse is awesome. Got my car in and out of there quick. Very knowledgeable! Make sure to have him work or service your car. Ask for him by name.

Great customer service and very professional. Highly recommend.

I took my car intoday to find out as to why my AC was not working. Manager n me have the same name James. Really cool guy. Found the issue with out any issues n had it fixed n no time. I normally go here to get breaks installed its just super quick fa me to get them put on then put em on myself. Great place. Friendly staff. Go here if u got any repairs n questions or concerns. Im a repeat customer n have been for 5 or more years. The AC getting fixed definitely made my day so much better.

James was professional. Made me feel comfortable. Car was completed in a timely manner. This is the only place I will take my car.

Super people, examined everything, reasonably priced. All around great experience!

Had car trouble while on a trip visiting Family. They were able to fix my car in a timely manner. The staff was knowledgeable and friendly. I 2 d this place is you ever need work done on your car.

The drain tube for my car’s AC unit had become clogged. The mechanics cleaned out the debris, and now it works like a charm.

Manager was awesome! Service was fast as possible even with low staff

The Technician did a great job on my brakes at a reasonable price.

Thank you guys for replacing my brakes and rotors! It was a tougher job than usual due to problems with my car. You did it though! And definitely put in hard work. special thanks to James for going above and beyond to make sure the job got done to its best ability.

James and his team are Awesome ! Made an appointment and they brought me in and changed my oil Fast !

Oil change your service was very nice thanks alot I plann on coming to your shop for more services.

Im a little average when it comes to cars, but this place is the BEST. Their focus is fixing your car at a price that fits your pockets. Not like some other places that wants your MONEY rather than future business.

Their hours state that they open at 7:30. I was there at 7:30, hoping to get an oil change before I had to be at work at 9 AM. I waited until 7:50, and no one was there. Had to leave and go down the road to Jiffy Lube. Jiffy Lube doesnt open until 8, but at least they open when they say they will.

Wonderful staff. They kept me in the loop on my vehicle’s progress while they were working on AC and Radiator leak.

I have been to your Cartersville location at least 3 times in the past year for oil changes. Normally they have done satisfactorily but this last time they didnt fill up my crankcase with new oil to proper levels. I called Keith and he said I could come in to get it topped off, which I intend to do as soon as possible.

Great place to get an oil change, the manager there is real honest and helpful!

It was quick as I was one of two people there, but it seemed great. I liked their price.

Very unprofessional. I did an appointment for today Saturday at 7 30 AM and they never show up. We waited almost 1 hour and never opened the store.

The service was great fast and quickThe manager is great

These guys quoted me a great price for brakes. Then got my car done same day. And, the price didnt change after I got there. Highly recommend them.

I have used this facility a number of times . James and Keith are always professional and do exactly what I ask them to do. I have also appreciated the times when they topped off a fluid without adding another $10 on the bill.

My car apparently has a mind of its own. Lol. I received great customer service and wasnt even charged for the entire time my car was being checked out since the actual problem couldnt be found or resolved. I will definitely be going there for all of my car needs!

I called in on a Saturday looking to do an oil change and spoke with James. He said they had a lot of appointments already being a Saturday but asked me to bring car and he would make sure he squeezed it in between appts. I dropped off and within a few hours car was ready to go. I use this location for all my cars and have always had great service.

Great service a lot of car knowledge under one roof.

I was more than pleased with the service I received at the Cartersville location! I brought my new vehicle in as a walk-in service to have it looked over and have my oil changed before a road trip. James and Keith were polite, knowledgeable, and helpful - I will be using them for all my future services and highly recommend them!

Great customer service, fast and accurate diagnostic, always smiling

Made an appointment to have some work done on my car. I scheduled it on the Meineke website for 730am. Arrived at 725am and sat in the parking lot until 8am. Tried calling and the voice mail is full. Called later at noon and asked if it would be possible to get the work done on my car. Was told by Keith that sometimes they get there at 730, but its usually 8 AM. Id have to schedule with some one in the shop to make an appointment because they dont go by the website. I could drop my car off but theres no telling how long it would take because repair work takes time.Ill just use some one else and I suggest you do too.

The store was supposed to open at 7:30am and they didn’t open until 8:15am. Another customer told me this isn’t the first time they arrived late. They kept trying to push a break change. They brought it up 5 times. Very unprofessional and I’m definitely not going there again

Did my husbands brakes they pad slapped him. Now the brakes are worse than before loud.

Did a great job, pricing was fair . Very professional. I would use them again its important to trust your mechanic . Good job .

On Friday,, June 18, 2021, I called for an appointmentTo change my oil.I had no idea the young man that answered the phone had been working 60 to 80 hours a week until I arrived.This man has always and may I stress always been accomodating, courteous, with professional attitude!LET ME SAY FIRST AND BIG THANK YOU TO JAMES!I APPRECIATE YOU! YOU WORK HARD AND YOU KNOW WHAT YOU ARE DOING!I was treated with the utmost respect despite the fact he had no one helping him and he did a great job!Meineke car car center owner, I think first name is TONY, please pay your employees better, raise their pay or you will not have a Franchise business!YOU ARE SERVING CARTERSVILLE RESIDENTS AND MANY OF THE FINE PEOPLE KNOW WHO YOU ARE.PLEASE DO NOT IGNORE WHAT THE CUSTOMETS ARE SAYING. PLEASE! I WILL RESPECT YOU HIGHLY AS I HAVE IN THE PAST 💯!THE ONE THING THAT WILL MOVE ME TO DISTRIST AND NO RESPECT WOULD BE WHEN EMPLOYEES ARE WORKING AND THEY RECIEVE NO SUPPORT FROM THE OVERSEEING OWNER OF A BUSINESS.IF SOMETHING DOES NOT HAPPEN, You will be history!PLEASE DONT LET US DOWN!All fast food places are paying twice as much per hour considering the type work they do and just think about how much easier the work is for the worker at Taco Bell, Wendys, McDonalds.....name me a few more please and check them out!Have some respect or your car mechanics will have to seek employment other places AND YOUR DOORS WILL CLOSE!Or maybe you, Tony as the Franchise owner have made your fortune! Again repect your hard working employees!Meinke Franchise Copraration! Do you care! Your Franchisees are making a statement about YOU!THEY BARE YOUR NAME AND YOU STILL BENEFIT WHILE YOUR FELLOW MEN AND WOMEN WITH GOOD WORK ETHICS GO DOWN THE TUBE!SURELY SOMEONE CARES ABOUT WHAT IS GOING ON, RIGHT?IVE ALWAYS HAD GOOD THINGS TO SAY ABOUT THE GUYS AT THE MEINEKE IN CARTERSVILLE, GEORGIA ON JOE FRANK HARRIS PKWY.THESE GUYS ARE REPRESENTING YOU WELL!PLEASE SUPPORT THEM!BELOW IS MY PREVIOUS COMMENTS. IBWROTE A NEW REVIEW TODAY AND WILL BE WAITING AND WATCHING TO SEE WHAT HAPPENS!Treat customers great! Went above and beyond what was ask. Very informative aboutwhat is needed and making sure you know and understand what should replaced if they findanything that you may need to know about. They get you in and out quickly if at all possible.

Very friendly and fast service. Thanks guys.😀

They were very welcoming and timely as well as thorough and very respectful

I came in and the Manager greeted me because I have used my Nikki before and they were very quick to get my car in and out for the oil change and this is a great little value that we have here in Cartersville. I will definitely use Meineke again if I have any other needs for my car.

Manager gave me info on possible issues bc one of my check engine lights was on. He was very nice, accommodating and professional. Ill definitely be going back!

Excellent service and great flexibility....worked ne in early do I could make my other appointments for the day. Josh got my AC doing really good now. Great job

They guys were great, James made it easy to leave my car and had my Chrysler town & country back on the road in a timely manor as promised.

Very good customer service. My car was ready when they said it would be. Same day service. Also they called when they found out what I needed. Will use them again.

I use the Meineke shop in Cartersville, GA on JFH Pkwy. They are always professional, courteous, friendly and I get fast and good service. Their work is top of the line!

DO NOT HAVE COUPONS ON YOUR WEBSITE WITH YOUR ADDRESS ON IT IF YOU ARENT READY TO HONOR THEM! ITS DISHONEST AND I WILL NOT BE COMING BACK. DONT GO HERE.

Replaced that oil nut! Thanks

In and out quickly, they are straight forward and honest. Ive only ever had my oil changed and tires rotated here but I wouldnt hesitate to trust these guys with something more serious. Keith Perry, the manager, was very helpful.

Yeah I only put 5 starts so this can be seen. I scheduled a appointment for a oil change, online two hours in advance, just be told they didn’t see it until I got there and they had already scheduled two walk-ins for that time. Then the employee asked me if I “would like for us to squeeze you in?” Well sense I drove 15 mins there and I desperately needed a oil change, I said yes. I was given no estimate time of completion and no one answered the phone for a whole hour and a half, but thankful they were done when I go back to the shop. Not only was customer service bad but my car is making noises and doing things that a “HIGH MILEAGE OIL CHANGE” should of fixed or prevented. Plus my car wasn’t doing this before. I don’t recommend going here for oil change, my first and last time. Cartersville location. But at least Scheduling a appointment online was a easy process!

Took way longer than I was originally told it would but over all for what I needed done and they were very professional

The guys are always friendly and knowledgeable I appreciate them price is always fair I can send my wife there and know they wont take advantage of her

James at my store work ethics totally

Great customer service! Friendly guys.

I had made an appointment on there website for 0730 no one shows up till 0815. No other customers where there when i left it is now 1400 (they close at 1600) I give them a call to see what is needing to be done or what all has been done. I qas told they have been busy and they have not yet gotten to my vehicle, but I was going to be the next. From the two different gentleman that I had talked to I dont see how they got awarded great customer service for 2020. I know 2020 has been tuff but apparently people also dropped there standards for customers services. When and if my vehicle gets fix today I definitely am not coming back and I recommend that no one, goes here for anything.

They were fast and friendly

I started coming here to get oil changes recently when I moved to Cartersville and it’s the cheapest and quickest place. I definitely recommend.

Good friendly professional people. I called ahead and picked a convenient time for my oil change, then they got me in and out in no time.

Keith at Meinike in Cartersville Georgia is always very helpful and thorough and things he works on for me. He replaced the motor mount on my Honda Element because it come damage from some power steering fluid.

I purchased brakes and rotors for my car and they put them on for me in record time and at a reasonable price

Professional and fast

Keith Perry, the Manager at the Cartersville, GA Meineke, at 701 Joe Frank Harris Parkway (Hwy 41), did a great job for me on my Ford Flex. It had engine problems and the check engine light wouldnt go out no matter what we did. Diagnostics from several places were inconclusive according to them.It was misfiring, vibrating, and losing power, and had a fuel/gas sensor out. It also needed an ignition coil. The six spark plugs were shot.The other shop I routinely use for oil changes that is close to my house wanted $200 MORE for HALF the work. Thats right. $200 more without doing the ignition coil or the plugs, which are a pain on this vehicle since the back three are covered by the manifold. Keith properly diagnosed a problem that the other shop MISSED entirely.Keith delivered the car completed the same day it was promised, for exactly the promised price. I got out of there without losing my shirt. He had even driven the finished vehicle ten miles himself to make sure everything was working properly. He stayed a half hour late to deliver the vehicle because I couldnt make it in before closing. The light is out and its running great! Thanks, Keith!I cannot recommend him highly enough as a capable mechanic who will treat you fairly. Go see Keith and tell him I sent you.

Appointment on time. Quick work.

The manager Keith was great. He did everything he could to help me with my car. He went above and beyond for me. The only reason Im not giving 5 stars is because of another technician that was very rude. But my experience was still a good one because of Keith Perry.

Friendly service with Good workmanship

Salesperson was very professional, friendly and informative..He explained all the services they provided for my vehicles issue and provided several options for choice of service...

Very professional, proficient and fast service. Have been here twice & will return for my next oil change.

Service was great they finished my breaks in a timely manner Josh was great and answered every question i asked great service.

Super professional, fast and great price... The ppl are great highly recommend this place.

Keith has been helping me with my car since I got it back in 2015. He just about always finds the solution to my problem every time I come in and visit. Very friendly and helpful.

I received great customer service 👍, I got in and out at a reasonable time, service was excellent.

Went in for a $200 tune up and somehow the EPC light same on BEFORE the car left the lot and it was making an awful sound. This better be corrected, not out of my pocket either!

My A/C went out and they worked me in and got me fixed up. Great job!

Very fast service

Had a great experience..the technician was quite knowledgeable and helpful..

What an amazing experience I had here!!! I dealt with Joshua and he was a pleasure to do business with. I am here often and every time I go hes always time courteous and gets the job done properly. I will always trust his word to fix what I NEED done, not what makes the most money. Thanks guys for all your hard work!

Do not go here! There a scam!!!I wouldnt give one star if I had the choiceI first came up here for a simple oil change, I now have a tick in my motor that its never done before.Other mechanics said it could be from going to full synthetic.This store manager just installed 2 front tires on my truck and I have a fresh dent from where the balance weight was removed. Hes denying any role in it saying that it was there before when you can clearly see that it was done from removing the weight. Theres an 1/8 gap from where the weight was to where the dent is. There is a small dent on the other side in the same exact way, right below the old weight. He still denies any involvement.There is also no new balance weight added to that rim for the mount and balance that I had paid for.Keith says hes done this work for years and there is no way he made that dent! And then demands me to leave his store!He says there is no one higher than him I can talk to about the issue.If anyone had the owners information I need help to find out what can be done to resolve this issueSo there is a reason the owner replies to all negative reviews saying call the customer serviceBecause the customer service calls the store asks them what happened... all they do is lie about what happened and then your screwed... just like me and gouged rims

Got tire checked on our travels for Spring Break. I was nervous to go somewhere being 5 hours from home. Friendly and quick service. Very pleased and thankful.

Great customer service

Made an Appointment to bring my FJ Cruiser in for both front Struts to be replaced. My wife followed me in her car, as I had planned to drop the vehicle off. While I was waiting in the lobby, an employee approached my wifes car, and demanded to know why she was sitting in THEIR parking lot ! He acted extremely RUDE towards her.I then dropped off the vehicle there and left. About an hour later, I received a call from them, stating that they were unable to do the job because they didnt have the right equipment. Something about they wouldnt be able to compress the new struts enough to install them, and something about it wouldnt fit onto their alignment rack. Sounded like pure BS to me. I think they got pissed because they couldnt gouge me for the struts. I bought my own and took them in.Also, the shop area is very sloppy, dirty, and disorganized. Every time Ive went there, I had to stand in the lobby for a LONG time before anyone even bothered to come in and find out what I needed.EXTREMELY POOR CUSTOMER SERVICE ! My advice, take your business elsewhere !