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NAPA Auto Parts - J & K Auto Parts Inc
1220 Viscaya Pkwy, Cape Coral, FL 33990, United States
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NAPA Auto Parts - J & K Auto Parts Inc
Comments
Is
Review №1

Excellent customer service. Kyle is especially helpful. Every time my husband sends me in for parts and I clearly dont know what Im doing he always goes the extra mile to help me out. The store is always very clean, organized and Im always greeted and asked if I need help finding anything as soon as I walk in the door. If I could give 10 stars I would.

ke
Review №2

I ordered a part for my car, got it in same day. And one of the guys there was kind enough to help me put the part on. Well really he did it, while I held the hatch door up. I was very grateful to him. Thank you.

Fe
Review №3

Bad service, I bought a battery less than a year ago and it was damaged, and they dont want to change the battery because I dont have the receipt! Im sure other companies will treat me better !! NAPA NEVER BUY ANYTHING WITH YOU AGAIN !!!

Ju
Review №4

They had the part I needed; In and out in 5 minutes.

Da
Review №5

They ordered my oil dipstick at 7:30 am and had it available for pick up by 9 am. What a great experience.

Be
Review №6

Found an item that other stores didnt have and staff was helpful

Ri
Review №7

Very good store, very nice staff, good price, good service

Ra
Review №8

Excellent staff. Friendly and courteous and prompt to assist. They go the extra mile to be helpful.

Jo
Review №9

Very helpful they didnt have the part I wanted in stock but they called another store and I got it the day I wanted it thanks John at Napa.

Mi
Review №10

Exceptional customer service. Ive been there several times for supplies.

Jo
Review №11

Very helpful found me exactly what I needed after to Pryor stops should have stopped there first

Jo
Review №12

They didnt have the part I needed but John. Did everything in his power to find it and direct me where I can go. Great staff at this location.

Ti
Review №13

Orders parts, said they would be in first thing in the morning and they were.

Ad
Review №14

Bought Steering Fluid and the sticker says $19.99 but they charge me $29. When I asked about this he said “price are increasing everywhere” Dude, then change the sticker price. If I didn’t need this today I would’ve just walked out. Next time I’ll just go on amazon next for next shipping for the real price of the $19.99.

Bi
Review №15

Knowledgeable staff, quick service and good selection of auto parts. The only negative thing I could say about this place is the parking, the location is right in a corner and parking is just off the road side and can be tough to get out of at times.

al
Review №16

Best place in town. Costumer service is outstanding

Sh
Review №17

Great staff and very helpful. Thank you guys!

Th
Review №18

Great place to work! family owned.

Pe
Review №19

Good

St
Review №20

Napa has about the best team of knowledge members and one hell of a gang. GOOD JOB EVERYONE. STEVE BALL.

Da
Review №21

Knowledgeable people and good prices

Bo
Review №22

I sent my daughter in for a specific fluid and Jim immediately greeted her, found out what she needed and went and got it for her. He got her exactly what was needed, at the best value. She commented on how well she was treated, and I thought I would pass that along.

Je
Review №23

Nice parts store. Not a 5 star review because they didnt have my spark plugs, I had to wait 1 day...I still love this store

Ap
Review №24

Its napa.

Ro
Review №25

Ralph and John are the best super help

Ca
Review №26

See Kyle, Ralph or Dean. All knowing, and willing to find that unobtanium part!!!!

Br
Review №27

Good service

Br
Review №28

Very knowledgeable and very helpful theyre willing to take the time needed to ensure you get the right part

ch
Review №29

Got what I needed... I like Napa because of the service the guys working there are generally friendly enough but know their stuff when it comes to cars...

LY
Review №30

I like NapaThey know what they are doing and have good quality stuff.

Ma
Review №31

Its good to do business with people who get it right

I'
Review №32

Like there service. Always kind and quick. Usually have the parts im looking for.

Ku
Review №33

Great location for mechanics. Quick service

Sh
Review №34

Called about a battery and picked it up later. Busy place but staff was on top of everything. Definitely will be my first stop for auto parts.

Ja
Review №35

The crew at the Viscaya Napa store is always polite and helpful and Justin is a wealth of knowledge. Having tried other parts from other places, Ive found Napas prices to be competitive but the part quality is generally better than similar parts from those other places.Good parts, good prices, treated with respect...Napa is my go to place for car parts.Dont waste your time and money shopping in some amateur discount zone, BUY NAPA instead.

Da
Review №36

Excellent service. They know everything about auto parts.

Pe
Review №37

Very Happy to help me with my battery purchase

Dr
Review №38

Great help. Very knowledgeable.

Ja
Review №39

Great customer service!

Wi
Review №40

Good people and Ralph knows his parts.

Rh
Review №41

Nice staff. Store was very clean.

Ma
Review №42

Very Knowledgeable Ppl.

Pa
Review №43

They are so helpful there

Br
Review №44

Great team of employees

Ja
Review №45

Best place in town for parts

Ki
Review №46

Rude, unfriendly and they dont help to install anything

Wi
Review №47

Made me the hydraulic line I needed to get running again

M
Review №48

Awesome owners very helpful

An
Review №49

Awesome knowledgeable group of guys

Pa
Review №50

Great store great people

Pe
Review №51

They Know Hot Rods

Jo
Review №52

Quick in and out,Great staff!

Ed
Review №53

Awesome employees

DA
Review №54

Very helpful

Jo
Review №55

Good parts and prices.

Ka
Review №56

Help sucks

Pe
Review №57

Ralph is the man

Da
Review №58

Great

Information
12 Photos
58 Comments
4.6 Rating
  • Address:1220 Viscaya Pkwy, Cape Coral, FL 33990, United States
  • Site:https://napaonline.com/en/fl/cape-coral/store/20499?cid=pl_yext_jobber_JKAutoPartsInc_20499
  • Phone:+1 239-574-7278
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–4PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:7:30AM–5PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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