It so nice when you visit retail store these days and the staff actually seems to care that you are there to make a purchase. Adam went above and beyond to make sure that we purchased the correct battery for our car and then he installed it. All the while being very friendly! We really appreciate his great customer service and expertise! Thank you Adam!
Stopped at Autozone located at 1023 Del Prado Blvd S and asked them to check my battery. The gentleman that assisted me was very nice and checked the battery (it was dead). He then got me another battery and put it on my car for me. It was such a relief to me that he was so gracious about replacing the battery. If I could give them more than 5 stars I would.
Went into AutoZone yesterday with my son for a battery, we were met by Adam, we have been using this store for about a year now and I have to say Adam was very knowledgeable, outgoing and it was a pleasure working with him. We were in and out in under 10 minutes and thats with changing the battery. We will be going back for all our needs thanks to him.
I visited the AutoZone on cape coral parkway twice in the last month and was helped right away by knowledgeable staff who had me in and out in no time. Marc helped me once and the last time Oscar helped me. Both are very good and helpful.
Dont imagine there are no differences in Auto Zones at different locations! Thank you Kevin for your excellent service and very professional attitude on June 3, 2021. I appreciate the opportunity you took to correct a ridiculous mistake another store made that could have led to something much worse. You deserve the 5 star rating as does your store on Pine Island Road.
Store is clean. Staff is attentive. Alberto helped me right away.
Great service. Brought windshield wipers and an epoxy product. Alberto the technician offered and installed the wiper blades for me. Very appreciative of the great service. Thank you Alberto.
Alberto was a HUGEhelp this morning & a nice gentleman! Thats exactly why I shop here at Autozone
Alberto at the Del prado store was of great help. Awesome customer service.
Alberto E. was great! He was knowledgeable and helped me install my new wipers!
Great staff at this Autozone. Ronald helped me out and couldnt have been better! Knowledgeable, fast and very helpful with my scan/misfire issue. Was able to fix it in a flash, and he was very catering the whole time. Great Job!!
Alberto helped me with a battery installation. The battle was carotid and hos payience and professionalism was much appreciated. Thanks again Alberto
Great service from Alberto. Thank you.
I had a great experience and the sales associate Alberto was such a wonderful help!
Alberto E. Was excellent helped me out with everything I needed will be back because of his service!
Alberto helped install my batter quickly and efficiently. Great costumer service!
I came in today with a dead battery and Alberto helped me get a new one. Very knowledgeable.
AutoZone Auto Parts on Del Prado is the absolute best place if you need parts or have questions about your car! They provide customers with phenomenal service that is quick and efficient. I needed new wiper blades, and had no idea what size I needed. They helped me out at the front desk, and replaced my blades for me. I was out and ready to get back on the road in less than five minutes. Theyre truly incredible!On another note, they have a strong variety for any auto part you may need. You can choose from a variety of oils, battery chargers, wiper blades, tools, headlights, and more.I would highly recommend.
Alberto was EXCELLENT!! Very helpful and actually put my wiperblades on my car. Courteous and knowledgable about the product you have. Thank you very much!!!
Need more attention to customers are there 15 minutes left and went over to oriley in and out within 5 to 7 minutes Ill go back to OReillys
Alberto did a great job helping install some new headlight bulbs for my fiancé’s car
Was the best service ever.
Good customer service. I used thier engine diagnostic tool and they told me what it ment. Thia saves a lot of money
Alberto is a dedicated employee and gives good customer service.
I love going to this autozone because the environment is nice, and the people who works here are amazing. Liana p always treat me kind and do an amazing job. I recommend this autozone to everyone. Thanks Liana.
The staff were very helpful
Every time I come in here I have to wait a very long time for service. Also they do not give core returns on small power sport batteries. I understand that sometimes transactions can take a while at an auto parts store but I have sat and waited for almost 10 minutes only to find out there was another employee in the back that finally came to help me. The guy at counter could have easily called him. This has happened more than once.
Stopped in at OReillys first. Guy behind counter never looked up from the register and acknowledged me standing there needing help, so I walked out. Went next door to Auto Zone. The minute I walked in, I was greeted by Tracy - even tho she was with a customer! She was helpful, kind, and fast. With so many auto parts stores to choose from on Del Prado, Auto Zone will get my business.
Unhelpful staff. They act like they dont want to help you find what you need.
Alberto was excellent. The while ship is very helpful
It had what I needed. Not much more you can ask.
Alberto was very helpful and helped me get the right materials that I needed.
Jorge was extremely helpful right off the bat. I don’t know the first thing about cars so I’m glad that Jorge was there to make my visit less of a headache. He was extremely patient and invested in helping me. You guys need more employees like this one.
Great place, always has the parts I need and great customer services. Ernesto and Ronald are awesome 👏 👏
Will T. is the best!!! I was test driving a used car to possibly buy close to 9pm. It had a check engine light on, I stopped bu to see Will T. he instructed me how to scan the car Check Engine Light to diagnose problem.He save me thousands of dollars & he would not accept a cash tip. What a guy. He is a great asset even at closing time. Thank you, god bless.
Liana Prada demonstrated great customer service, very friendly, helpful and Kind.
Great store and AMAZING customer service since i walked in through the door. I was looking for some calipers and Abimael helped me find it. Hassle free experience!
Outstanding service, very helpful choosing and installing equipment
Ernesto at this location was amazing he helped me locate the products i needed and then went above and beyond and assisted me/ showed me how to use the products i just purchased. I will always be coming to this and asking for Ernesto .
Talked to Derek at the store knew a lot about what I needed an helped with everything I asked him very knowledgeable person will continue to talk to him an buy my parts from very good person thank you Derek keep up the amazing work
Alberto E. took the time to help me out replacing a headlight bulb which was in an awkward location. Excellent service!
Mr. Alberton was very helpful and friendly. Will come again
I have to give a huge shout out to Vince. He was amazing and extreamly knowledgeable. I was visiting family recently and ended up having car trouble. I stopped in and Vince was quick to help me out. He even fixed the issue on the spot. I could not believe the incredible service Vince provide during a stressful situation for me. Thank you Vince for your kindness.
Always helpful. Nice employees
This location lacks on customer service skills. The store manager was rushing me out when it wasnt near closing time. I asked him a couple of questions & he seemed bother that I asked them, like he had better things to do. I DO NOT RECOMMEND THIS LOCATION. GO TO THE LOCATION ON SKYLINE!!!
Jorge gave me good guidance on windshield wipers for me and my Wifes vehicle. Honestly floored by the amount of care he provided! Hire more people like him!
I came into the store store today and Derek was very helpful, with helping me find the correct wiper blades for my car.
Thank you for the guys there for being so efficient and getting the part I need it for my car I recommend them highly
I went in for help with my windshield wipers. I wasnt sure which exact ones to get so I asked a gentlemen named Vince who turned out to be the store manager. He was very knowledgeable and helpful and even put my wipers on for me. I would definitely recommend this autozone location and ask for Vince!
Tracy p has provided excellent customer service in helping me diagnose my car problem! Will definitely be back to purchase the part!
Just wanted to give Vince a shoutout. A few weeks ago I came in and needed what felt like a ton of things for a car that I’m selling and he went over everything for me and made sure I had what I needed. Thank you so much everyone is very nice in this store!
Shout out to Tracy for all of her hard work. Tracy is always efficient at getting each and every order here on time. She goes above and beyond the call of duty. We appreciate everything you do for us here at Prestige Tracy......You rock!!!!!
Alberto E. is a courteous employee
Had to do a repair on my truck. Staff was super helpful. Rented me a tool I needed and everything. Part I needed was out of stock with ford for weeks there got it for me over night thanks, Allentown.
As usual they had what I was looking for.
Alberto has excellent customer service.
I came into the store looking for windshield wipers, but wasn’t sure which size I needed. Vince was very kind and helped me to buy the correct size.
Best parts store in SW Florida
Alberto is very amicable and helpful
The employee Alberto was very helpful and nice
Abimael provided excellent service when buying the brake pads for my vehicle. I will keep coming back.
Always helpful!
Alberto has excellent customer service!
Antonio and Ernesto were amazing! Helping me find the right lights for my car. Antonio for making time to help me put them in for me ! Thank you ! This world needs more guys like you two ! 😊
Very nice staff, quick and helpful!
They had exactly what I needed and saved me time, money, and missary.
Alberto excellent client service
Alberto was fantastic, knowledgeable, and extremely helpful with my truck issue that need attention ASAP!
They generally have the parts and at a okay price...
Luis at your Cape Coral /1023 Del Prado Blvd S Store provided a great exprience and service at your store. He displayed product knowledge, great customer service and even price matched the item to match a local competitors price. He went above and beyond his duty to provide excellent customer service.
I wanted to give Tracy at atouzone a big thank you for the excellent service. She is always very polite and on point when it come to getting me what i need when i needed. Need more employees like miss Tracy.
The worst Customer Service! Do not shop there!
Awesome people, very friendly, quick to help you out...spanish too
Most of the parts are good but a huge pain when they arent.
I have no experience with auto parts and went in with the part I needed to replace and the manager Vince helped me so much and he was so knowledgable. The store was neat and organized and with his help it was a lot less overwhelming!
Tracy at Store 1230 is the best!!!! She is always on top of it and helps us when needed and goes over and beyond needed. Thanks Tracy, we appreciate you
Very helpful and courteous staff.
Alberto very helpful and kind
Alberto is great with customers
Called to get some information on parts for my truck and was greeted by Tracy. She was very honest, and super informative versus the employee that answered the phone at advanced Auto. Came into the store and she filled in Ramon in that I would be coming and he was well aware of the parts I would be needing. He is an expert and great face for AutoZone. Thanks.
The dudes here work hard. The place had a line going into the aisles and the workers here were knocking them out. They also really do care because they helped me with my car that they didn’t need to. Will definitely come here again.
Great experience, I needed a new battery, the gentleman that helped me was wonderful.
Knowledgeable. Dont talk to me like Im like Ive experienced at other local places and laid back to where you dont feel intimidated. Bella is awesome and super friendly. Will definitely come back.
They were very helpful in ordering parts for my vehicle.
They very quickly installed my new battery!
Good guys (sorry, didnt get a name) very helpful . I would go back
Very nice people. Very helpful. Price of battery was ridiculous everywhere for my car. That was a little disappointing but no fault of autozone . Guy Carried my stuff to my car for me in the rain. Now thats customer svc
Wish they would sell me the right parts the first time
Thanks to Alberto for the excellent customer service!
Tall guy possibly a manager with tattoos all on his arm.. Needs to treat customers with respect! Ive been going there for 4 years and spend several thousand on all my five vehicles.Spent almost $300 that day and wanted to return a core to get some money back. Also had a $20 rewards points. He wanted to use my core money for the extra supplies that I needed. I told him I wanted to use my rewards to pay for the supplies then had an attitude then he tossed my change onto my hand like if I had germs. There are many other Auto Parts to choose from in this area..All other personnel has been nice to me for the last 4 years.
Very nice place
Was able to get a battery right away but they dont have a clue how to install
Sara was great
Well I needed a new car battery. I did my research online compare prices and such. Looked for location and service. I decided on this location. I went there on a sunday morn. As I thought it was quiet. The clerk( I failed to get his name ) was extremely helpful. Told him what I needed. He proceeded to test and confirm my battery. It needed to be change.He offered choices. I told him my choice. The battery was replaced and transaction was completed in about 15 minutes. Great
These guys were great as usual! I love shopping at AutoZone they always go out of there way to help there customers with a smile 😁
Alberto excellent
Friendly, quick staff
Had a very aggravating issue with my 2013 Kia Soul that Tracy was a big help in resolving with the proper parts at a good price.So thank youTracy.
Albert is the best!
The friendly staff helped me find exactly the parts I needed. Clean store and well stocked.