They repaired my Nissan Juke, they done an excellent job and was done with it pretty fast. They also kept in touch by text to keep us updated on whatever they were doing. I would definitely recommend them. Oh and I also saw a truck on the lot that I wanted and they worked with me on it. Now I have my car fixed, and a truck that I love.

Weve purchased two slightly used vehicles in the last five months. Great service and honest deals.

They got my friends Honda in and repaired by the next day after it had be towed. Theyve been very helpful to him when he is home to Bristol for a visit.

They do a great job on a wash and detail job of our Accord. They do a great at servicing it also..

The best place to buy a new car is the best place

Great bunch of Folks go by and see them

Couldnt afford the free water!!!

Im waiting to see if they will work with me for 900 dollars,and I will buy,they dont like to bargain, dont want to go to johnson city nissan...but...

They treated me very well I would buy again someday

Great service department

We purchased a Nissan Altima from Monica yesterday, she is the best sales person I have ever dealt with, highly recommend her when you visit Bill Gatton Nissan, Bristol

Purchasing a 2019 Odyssey, requested quote from three Honda dealers, Gatton had the lowest quote. Karl Mock, Sales Representative, has been fantastic meeting all of our requirements. We added several accessories and selected a color that Gatton did not have in stock, but Karl has ordered all of the accessories, and located the color van we wanted and had it delivered to Gatton in two days. For a fantastic deal visit Gatton, and for a great Sales guy ask to see Karl Mock. Will buy again from Gatton Honda.

I would like to get the repairs I paid for and not add more outrageous charges of 800.00. Please stop ripping people off especially females and elderly senior citizens.

Bill Gatton is a waste of money. They charged me $140 that Auto Zone would have charged me $24 for. Same identical service. All they care about is taking your money. Check out other places if you need work it just might save you a lot of money. I no longer do business with Bill Gatton and Im thrilled with the change. Im getting much better service and Im not being robbed blind.

They did an outstanding job on fixing my ac....

Sweet

Excellent salespeople. Good prices. Clean, friendly. Good place to buy new vehicles

Most helpful and courteous

Good price.

Wanted to buy a car but couldnt make a deal. Told them take it or leave it & they continued to call & bug me for weeks wanting to make a deal. Shouldve made the deal the day I came to buy ...your loss

Nice friendly atmosphere.

Pretty cut and dry buying experience. Salesman Anthony did a good job, would give them 5 stars but finance department tried to sneak an extra $499 dealer fee into the transaction. Thats the kind of stuff that gives the auto industry a bad name.

Bad service was lied to had an appointment with a different salesmen than the lady sales staff I had been communicating with cause they lied said she would be on vacation but the salesman I made the appointment with made us wait forever then went to bring a car down from upper lot came back a long time later said hed picked up the wrong key to give him a minute to get the right key came back without a car we had said we was able to go drive to the upper lot. Then a different salesmen came said could he help us long wait then we go to look at type of car I was interested in he hadnt gotten the keys to be able to look inside or to test drive. He leaves us standing for a long time outside finally we had gotten tired of waiting & had started walking back to the dealership office the salesman is driving the car says get in but doesnt want to let me drive it he expects me to get in the passenger side I said to him no let me drive then we get back into the dealership and the lady I had been communicating with was there in the office & was just as taken back that we were told she wouldnt be there due to she was on vacation.... hence we left to go buy elsewhere honesty is the best policy.

NBought my Titan here, great serviceStaff, except for management not fond of him. Long story short tried to sell me a motor I didnt need.still letting them do routine maintenance an think the world of the ladys at the desk

Got me a new key body super fast very efficient employee in that area 10/10 sold me now my key isnt falling off! Fixed cylinder coils as well all around nice shop should have bought my car here instead of kingsport!

Sales Consultant, Jack Craig assisted me with any question I might needed answering,good service, good parking, large section of cars to choose from

Awsome Service

I HAVE ALWAYS HAD GREAT SERVICE & THE PEOPLE WHO WORK THERE ARE ALWAYS READY TO HELP NO MATTER WHAT THE PROBLEM IS. RUSSELL IS THE GREATEST MECHANIC AT BILL GATTON FROM MY POINT OF VIEW.THANKS BILL GATTON HONDA

Was attended to immediately. Salesperson was named John and he was likable and relatable. Felt like we were being shown a dependable used car in very good condition. The price was higher than what we would hope for for a vehicle that had 157k miles on it but the offer was within the higher end of fair market value and the vehicle really was in incredibly good shape to be a 2007 model. Was not happy about the $500 doc fee and ultimately did not purchase vehicle but was overall satisfied with this dealership experience. I do believe they try to offer reliabe used cars in addition to new models for a price that would he competitive with other dealerships.

To many companies to close and no way of knowing which one to go too. Have to go to one and ask so you will know which one you need

Nice place to shop for a car. No pressure from sales force.

Quick, easy, just stopped to have them top of fluids, and was there 10 minutes. Very pleasant staff.

They was great when we got your vehicle

Loved the service. Car looks great

Good service! Top notch!

It was a great experience and matter was awesome he helped me through all of it and answered all my questions I had. Ty guys so much.

Great experience from start to finish, and even now, 4 months later.

They are the standard all other car dealers try to achieve, great deals,honest service,and a friendly atmosphere where if your spending thousands on a new car or thirty for an oil change

Good quality service

We have two new cars from Gatton Honda, and have always had a very comfortable experience with the staff, and Jeff.

Always love this place, Karl Mock is the best person to deal with

Very friendly people willing to work with you !!! One of the few dealerahips where i think you can get a fair shake, without alot hidden fees and agendas... pretty good people !!!

Did everything in their power to make sure I was happy with the trade.

Great Service! They are so friendly and listen to your concerns!

Very professional and excellent service.

2nd car we have gotten from them. Great experience

Excellent work. There was a little miscommunication about the what the charge was going to be. But overall great place.

Great group of people.

Good place!! This is where we do all our deals

Very nice staff and they explain things to the car uneducated so you can understand precisely what is wrong with your vehicle. Ive had my civic almost 5 years now and this is the only place I like to bring it.

Good variety of automotive branda, Honda, Nissan, Mazda, chevrolet, Cadillac, etc.

Karl Mock is fantastic to work with!

My favorite dealership the people who work there go above and beyond !

Love the service and great people

Bill Caffey is the best salesman ever!

Bill Caffey is super. Very helpful

Bill Gatton Honda and used cars have very friendly sales and staff.

Bill Caffey is a great salesperson!

Very nice people

The cost of an oil change and tire rotation was over $100.00.

Great service

There for a recall notice!

Great fast service

Great hospitality

Wonderful service!

Simply the best!

There for a recall notice

Friendly. Had the part I was looking for.

Had Honda pilot looked at after a local transmission shop screwed up out vehicle.

Way to expensive for oil changes..

Good people

Nice

Okay place

Very friendly staff

Friendly staff

Ok

Crazy place