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Hamelin & Sons Automotive Repairs
64 West St, Bristol, CT 06010, United States
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Hamelin & Sons Automotive Repairs
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Ki
Review №1

Hamlin and sons is an excellent automotive repair shop. They are really nice people. They take extra care to make sure that you understand the repairs to your car. By their own words you will never get handed a bill with charges that you didnt know about. Everything is up front. I really like them.

Sa
Review №2

Im so happy I took my car here. He fixed a few things and gave me print outs of the codes that came up and did an oil change. My car is running so much better. Mike is honest and professional. 5 STARS!! HIGHLY RECOMMEND!!

Ma
Review №3

Best oil change ever! They were prompt and friendly. Will definitely be back again!

Ya
Review №4

Always take my cars here to get my emissions done fast n easy

La
Review №5

Hamelin is our go-to place for emissions testing. Very professional, clean location, and you can watch your car on the video feed. No paperwork needed; they just use your cars VIN. $20- cash only.

Ca
Review №6

Been going here for emissions the last 8 years. Its usually pretty quick! 3 stars because the older man behind the counter is rude, has never once in the 8 years acknowledged me or ever made eye contact. I wont go to them for anything other then emissions because of him and happy to take my actual business anywhere else!

Br
Review №7

They said 45 mins but it was done in 20mins there pretty fast on missions

Da
Review №8

A good repair shop. Had front break pads and rotors done. Excellent job.I would recommend them anytime.

Su
Review №9

They were excellent in serving my daughters car.

Ki
Review №10

Went for emission test. Was in & out in 15 minutes !

Gi
Review №11

The commitment to the customer experience here is impressive and unbeatable. Fast, responsive, honest professionals that you can actually trust. The difference between this place and others is astounding. The dealership where I bought my car a few years ago does free oil changes through the service department, but they give me the run-around and dont have my interests at heart with any other service issues either. So much that I actually chose to forgo my free dealership oil change recently and paid for it at Hamelin & Sons instead. And I would do it again. Ive also had my emissions test and gotten my brakes done here. When I returned with a new transmission issue, they took the time to helpfully explain it and what my next steps should be since they dont do the particular work I need. It was clear that they were acting with customer interests in mind and not trying to make a quick buck off me. For these reasons, I will be a customer for life. Why is it so hard for other places to have this business concept/model? Be more like Hamelin & Sons!

De
Review №12

Hammelin & Sons is the ONLY place I will take my vehicle. They are Trustworthy, Honest, and Up Front with Pricing and Evaluations.

Er
Review №13

Great spot for emissions testing.

Ma
Review №14

This was my first time going to Hamelin & Sons Automotive and it went very well. I Brought my truck in for emissions testing and went vey smoothly. Thanks Hamelin &Sons.

Ma
Review №15

Fast and friendly service!

Sh
Review №16

The best place in Bristol to go for emissions testing.

Ge
Review №17

There are only a limited amount of places to go which do emission testing. Ive been using Hamelin for years and never faced any issues. With little wait time Ive been able to bring my cars down without any appointment and have the test done without any hassle. Given its a little shop, I wouldnt expect the waiting area to be very fancy but they do give a sitting area with TV, wifi and coffee.

Da
Review №18

5 STARS...IN AND OUTNO APPT NEEDEDEXCELLENT SERVICE

Sa
Review №19

Had emissions done, didnt have to wait long

Ka
Review №20

First time experience, My car has been running roughly for quite some time now. I took my car here for them to check everything and tell me what needs to get done. They were able to get my car in and out in ONE day, quick and affordable. Professionals for sure. Sweet and to the point. I will be coming here from now on. Definitely recommend them.

Ro
Review №21

Quick and easy for emissions testing!

Me
Review №22

Went for emissions. Was in and out. Thanks for great service!

Jo
Review №23

Friendly staff reasonable prices. And they whipe down the steering wheel and stuff when they are done working on your vehicle.

He
Review №24

Disappointed that after my emissions test, they left my car running, drivers side window down and car forward facing the road.....anyone could have driven off with my car. Very irresponsible and careless.

He
Review №25

Oil changed in and out in 25 minutes, and for a very low price too!

Ba
Review №26

Airways great service, happy customers for 34 years! ❤

Ry
Review №27

Amazing service. Thanks for a quick and well done job.

Ja
Review №28

Fast emissions

Br
Review №29

Called up asked if I could get an oil change same day. Gentalman asked if I could drop car off, I said not a not a problem. They had my car done with 2 hours and done at a reasonable price.

Va
Review №30

Fast service, always happy to go here for emissions and other needs.

W
Review №31

Great for emissions testing. Usually super fast unless theres a lot of people ahead of you, understandably takes longer. I suggest calling ahead for wait time.

Bl
Review №32

Getting rear brakes and rotors and an oil change done very informative so far and better prices compared to where i checked before. Took me in last minute and worked with me while i figured out if i was going to have it done or not. So far no problems and seems like a very good local shop to support.

Je
Review №33

Amazing customer service! My husband and I had a few complications and they still managed to help us. They got the job done quick and done well. We will definitely refer our friends and family here. Mike, the gentleman who explained everything and helped us with our car was knowledgeable and sincere but most of all, i left feeling confident in the work that was done.

Ph
Review №34

It is very clean and they know what they are doing. I would recommend them to all my friends.

Ro
Review №35

Had my emissions tested only. Was in and out in less than 30mins. At least one car ahead of me.

K
Review №36

Went here for emissions. They were friendly, and efficient. Will definitely go back again.

Ud
Review №37

Took my Odyssey for emissions during my limited time Lunch hour from Work. Very Fast and friendly Service, like always. They are the best and reliable in Bristol Area and have gained my trust in my last 7 or 8 Years that i have been taking my cars there. They are always Upfront and Honest.

Mi
Review №38

Great customer service and employees!!

Su
Review №39

Mike and crew are great! Only place I will take my SUV!

Ad
Review №40

Good

J
Review №41

In and out service for my emissions, I havent had anything else done there but I have zero complaint. Staff was friendly

Li
Review №42

I have started bringing our cars to Hamelins after the death of my long time mechanic. I have had only good experiences thereI just needed a battery, I called and they told me no problem just come on in. I was able to get in same day. I found Dave Hamelin. Very nice and helpful. Thank - you. Will continue to bring cars when ever need work

Je
Review №43

We brought our car here for emissions. What a great group of mechanics. They are all so nice. It was a very quick service. The only wait was for the emissions test itself.

Bi
Review №44

Very professional and pleasant.

Ho
Review №45

Excellent service. The fastest emissions test I’ve ever gone to with no appointment needed!

Je
Review №46

This place has great customer service, very reasonably priced. They do everything they say they will do.

Br
Review №47

Emissions were super quick and easy!

Sa
Review №48

This is an honest place that isnt trying to take advantage. It was my second visit for an oil change. They noticed that I had a bad tire which was more dangerous than what I already knew. They called me and were happy to go in my trunk to put my spare on.They did not entice me in any way to come back to them for tire service. Those are the things that make you come back anyway.

Jo
Review №49

Amazing shop, friendly Mechanics and quick emissions testing.

Ja
Review №50

Wonderful place and people...brought car for emission testing....in and out within 10 minutes...no wait...will recommend and son and hubby will go there to....highly recommend!!

Ky
Review №51

Went there for emission tesing. Done in less than 10 min, staffs were kind.

Gu
Review №52

Good fast service for emissions.Car repair is way overpriced. They did work on my Moms car and quoted a price of $875, picked up the car and the bill was $1366.No calls to see if she was OK with the higher bill. Just the shock of getting it when picking up the car.

jo
Review №53

Good service I recommend

Sa
Review №54

Good and fast service. Thank you.

Pe
Review №55

In and out for emissions. Friendly staff great experience

Je
Review №56

Friendly and helpful staff. Knowledgeable is all areas of car repair and give honest diagnosis and upfront estimates.

Ja
Review №57

My go to place for any service to our vehicles. They are the best so we stay with the best!

Fl
Review №58

Went to get Emissions done, was quick and painless will go here for now on.

Wa
Review №59

I was given an estimate for the work they did and when I arrived to pay for the bill and pick up my car, I found it to be $200.00 more than I was told over the phone just a few minutes earlier. They charged me for an alignment but, it was just as bad as it was when I brought it in. There was a manufacturers warranty on the part I had installed but, it wasnt written in on the bill. I wanted to have a new water pump installed just to update it for a long trip but, they refused, saying the old one was fine.In a failed attempt to cover up their lousy work, they added that the reason they could not give my car a front end alignment was because my suspension had collapsed. That is odd since I had brand new struts and mounts installed in the front and new mounts, springs and shocks installed in the rear. Another lie.He indicated that I was pleased when I picked up the car. The ONLY reason I was happy was because the A/C was working.Another issue was the oil change. A little over a month after bringing my car there, I was getting air shocks installed at Kulmanns in Wolcot, CT. When they brought my car around from their customer parking lot, I noticed a secondary ticking and one which was familiar to me. I checked the oil and it was bone dry. HOW could I have gone through 4 quarts of oil in a little over a month and then one quart of oil every 6 months after that?The reason I went to this service station was because I have never heard anything bad about them. My mother has lived in this town since 1943 but, we have family members who have lived here going back to the 1700s. She was also shocked.Needless to write, I wont be going back.

Ra
Review №60

Best place to go Zachary is one of the best in the business

NO
Review №61

Very nice just did emissions

As
Review №62

Need your car looked at? Contact hamlins and sons. Very reasonable prices. Great customee service

Ro
Review №63

I went to an emissions test and the service was great, speedy. Great, honest people. Nice and confy waiting area. Defenetely I will come back for future car services.

Ma
Review №64

Friendly and helpful staff and a very clean place

Ma
Review №65

Went for emissions, fast service, polite staff, exhibited great patience with other customers

Th
Review №66

Our dealership utilize this business for various auto repair work and emissions test. Very clean professional business.

Ta
Review №67

Fast and easy nice staff and admission only $20.00

Ma
Review №68

Very polite and lovely people. I will definitely come back.

La
Review №69

Was there for omission test. Was told I had a wait time of 20,there were people before me. Was back on the road in 10 min.

Da
Review №70

Went in for emissions testing. Fast and professional. Will go back

Ro
Review №71

This is a longtime Bristol fave. Very competent and honest service.

E
Review №72

Guy told me he needed to use his listener to fig out what was wrong with my car. Umm no thanks..

Jo
Review №73

Very quick emissions testing. Dont forget to bring cash if you are doing an emissions test.

Bi
Review №74

Emissions was in and out

M
Review №75

Did the emissions thing here. The wait was not bad and the staff was nice.

Da
Review №76

Over the past 20 years Hamlins have repaired a number of problems in 3 different vehicles if they found another problem they always called before proceeding. i value there advice and service.

Ni
Review №77

Happy with the service at Hamelin and Sons

Ky
Review №78

Super quick for emissions tests

Jo
Review №79

Friendly staff and very quick service!

Mi
Review №80

Very fast courteous service

Jo
Review №81

I give it of 2 because it was my first time there so i dont really know about their customer services

Wi
Review №82

Great service and fast! Cheap too!

je
Review №83

Very nice

Jo
Review №84

Very speedy service, very polite

To
Review №85

Emissions in and out 10 min!

K
Review №86

Hardly any waiting and friendly staff

Da
Review №87

Brought a friends car for emissions testing today

Mi
Review №88

I Don’t recommend. Didn’t respect vehicle.

Ju
Review №89

Fast emissions test

Da
Review №90

Emissions testing not a long wait

Am
Review №91

Great place

Ry
Review №92

Fast emissions

ad
Review №93

Alright

Mi
Review №94

Excellent service

Ma
Review №95

Ok

Jo
Review №96

Only place in Bristol for Emissions Testing

Ry
Review №97

Loved it

Sy
Review №98

Went in for my emissions test and was done within 5 minutes! Quick and efficient. Definitely recommend this place if you need your emissions done.

Information
5 Photos
98 Comments
4.6 Rating
  • Address:64 West St, Bristol, CT 06010, United States
  • Site:http://hamelinautocare.com/
  • Phone:+1 860-583-3292
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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