The guys here are always lovely and helpfulThanks guys! I appreciate it!

They wont honnor their own advertised price. Item is sold ONLY in the store, cant ship it.In other words its BAIT AND SWITCH TACTICS, which is illegal.Thanks for wasting my time. Guess from now Ill be shopping at Oreilys.

I will definitely be using this store again. The gentleman that assisted me today, John was absolutely fantastic. This store also had the best prices around for front rotors that I needed for my vehicle. Great job guys. You will definitely be seeing me again!

Very helpful carry hard to find parts!

Very helpful especially Joe and all the guys

The usually have what your looking for. Think unconventional when shopping here. Very out dated layout but it doesnt stop them from selling you parts! Good prices. If you need something that they dont have, they get it relatively quickly

Im not one to make race about everything but you could cut the tension in the place with a knife seems like they jump to help all the caucasian customers but the colored people have to sit there and watch them ignore us while they talk amongst themselves seems like they need to bring some new life to all the old timers stuck in the past I think its time they retire or just become drivers.

Excellent place to order parts and pick up parts from.

I was given wrong SKUnumber and I went back inside and they were very nice about the error great csr

They sometimes have hard to find stuff

Got a caliper for my van, and some break fluid. I like nappa, they always have a big stock to pick from.

They been around forever for a reason, if they dont have they will find it for you. They are always willing to answer a question.

Great place to get any parts needed. Friendly, knowledgeable people and quality parts. We no longer live in Bristol, but we still go here.

I hope you dont need to return something here. Purchased something at one Napa and tried to return here. They said theyre not a corporate store so they wont take returns. Others on here have said they wont even take returns on items from their own store. Do yourself a favor and go to Advance Auto.

Many thanks to Big John by the drink cooler—super helpful on the phone and also when in the store. People were all very friendly, and while we didn’t need anything complicated, it’s one of the largest NAPAs I’ve ever seen in regards to apparent stock/inventory. Place is huge.

I felt comfortable I was treated with respect and there was no waiting in line.!!

They refused to return an order that was clearly from their store because I only had a digital receipt. The customer service here is awful, and i suggest you take your business elsewhere.

Rotors shaved down the machine shop mechanic was great at what he does and a very positive people person. I would reccomend to everyone and anyone. I dont do these reviews often if ever but this guys deserved it.

This guys always go the extra mile to help. U will continue coming to this locationas long as i work on cars. They are very helpful and friendly. Always!

Awesome service with courteous, efficient, knowledgeable and professional staff. Huge inventory on site. Locally owned and operated.👍

Great place to get whatever you need, great people and Tommy Boy Calahan also ! !

Knowledgeable staff, huge inventory, daily warehouse deliveries and quality parts. Best parts store in town.

Angelo and crew are great what else can you say...the place is legendary in Bristol and I like to see they have car shows/gatherings on weekends

Good service.

One if the better parts places in town.

My favorite auto parts store.

Knowledgeable staff. Tons of in stock parts.

Always very helpful good discounts and have what I need.

The guys at napa are the most knowledgable car guys around! Theres probably 200 years worth of experience between them all! If you are a DIY kinda person, go see these guys, they are so very helpful!! Oh, they also sell car/truck parts!! 😂

Way better than auto-zone... Highly recommended!

Great old parts store. With guys who can find you parts that are not in a computer

Been going to this place for over 20 years. They know it all and most likely have it. Good place.

Always buy my auto parts here. Great group of guys

Excellent service from some old school counter men.

Professional and family owned with the parts, tools, knowledge, and experience to help you fix it right the first time.

If you want it done right Nappa is the place, they go a above and beyond, cant beat their experience a d expertise

Very knowledgeable staff and friendly.

Friendly advise, thanks Ill be back

Greg was a fantastic help!

Great service

Good ppl good parts!

My go to auto parts store for hard to find German car parts

Great service.

Good car parts

Hasnt been cleaned or updated since 1991. The candy even has dust on it.

Very helpful staff

Place is a mess. If they are busy with one customer the rest walk right by you.

Great helpful smart

Very helpful as always!!!!

It is a nice place

Ok service

Excellent service

Tremendous enpleados with services and respect and help you with everything