Masks required π·Service dog πβπ¦ΊfriendlyWheelchair accessibleβΏI love it here there are always sells going on. The floor plan is is open and easy to move around. I feel like things are pretty easy to find here because of how well they Label the isles. Most things are a good price and I am Not worried about the things I buy breaking shortly after I purchase it. Great place for kids crafts and grown-ups crafts. Good places to kill time to lots of stuffed to Catch your eye.
The store needs an update! It is completely outdated. Almost feels like your in an 80s Kmart! And the Bathrooms are DISGUSTING! From the outer bathroom door to the stench that smacks you in the face when you enter! The floors are gross, dingy and filthy, comparable to a gas station bathroom that has been neglected. Why though? Are we not in 2021???? This is utterly trashy and sickening to have to go in and use the restroom in this condition! THIS REFLECTS ON THE STORE MANAGER. How could you run this store and think this is acceptable? Shame on you. Corporate needs to get this entire store revamped and updated. It is not enjoyable to shop in there anymore. How can you have such beautiful inventory in a disgusting store?? Also, how do you wipe yourself WITH NOT ONE ROLL OF TOILET TISSUE?
Female Manager super stressed she was unable to multi Tasks, the Cashier was sweet. I was able to find what I needed there was no one available to help so that was good!
I couldnt find but 1 employee and they were trying to keep up with register, very frustrating.
Went there for yarn. Found everything fast and easy. Everything was really neat and check out was fast. The cashier and everyone were very kind. I liked that she put all the yarn into a very large bag instead of having me carry what would have been roughly 5 bags or so out in the rain like some other stores have done and said they didnt have the large bags when I saw them using them for others. That was extremely nice of her to be so thoughtful and for me not to even have to ask.
Always have great sales. Items not always in stock
Michaels always has a wide variety of items. I unfortunately got there 30 minutes before closing. The workers would get on the intercom and say tell the shoppers how much time was left before closing. My cashier, even at closing time, was helpful and let me know if I need to return anything, I can either use my receipt or if I am a member, they can pull the information up in the store.
Had items I was looking for and the cashier Maddie was great
Perhaps it is because of the pandemic but in my opinion this store seemed empty. Its been several months since Ive visited this Michaels because of the pandemic and prices have tripled. Nothing was new or has changed in months, except prices. I usually visit Michaels for relaxation, inspiration and savings on unique and original merchandise. This visit will be the last one for several months to come as it just wasnt worth the prices or my time.
This is my #1 favorite place. I love everything about this store. Selection, prices and staff are exceptional.
Great Deals on EVERYTHING just like always!!! πππ
Highly recommended! Nice place and a real cuban taste
Great variety of supplies. Most things are stocked often and are pretty easy to find without assistance.
I love Michaels. But this store never has anything Im looking for. The cake section needs to be stocked better
Clean, well-organized and stocked. Framing area not an afterthought. Will be back with artwork that needs framing
If youre into crafting they pretty much got most of the stuff youll need. The people I met was very helpful and knowledgeable
The staff here are so nice and helpful
Awesome place has tons of stuff I like and great prices
Love this store lots of decor for houses and various supplies for arts and crafts, and its no to expensive either!
Found What I needed prices were good too
My favorite craft store. Love to go here as often as I can but is a little far for me but worth it since one of few places I can go for my multiple crafting projects and mediums
The staff at Michaels is always helpful. I always have a great experience when I shop at Michaels.
Love going when I have my coupons!!!!Everyone very helpful!
So many options too choose from. The best place for hobbist.
Being a fan of Art, Michaels can never do any wrong. They always have a nice selection a party supplies, and friendly service.
Excellent customer service from the cashiers n representatives throughout the store, out of stock of my reason for shipping but was able to explain the order n delivery days n that there may be a lapse so it might not be next shipment... Very knowledgeable n helpful staff
Not enough products to make dioramas... Only found like one thing out of the 20 that I needed.. was kind of disappointed cuz Michaels always has everything I need..
Always has what we are looking for. This time it was for some jewelry making supplies.
Order on line pick up very fast! Friendly staff . They had just what I needed
I really do like this craft store as it is, do like there product & item on the shelves and the prices on most things are pretty nice. So yeah I give two thumbs up.
Over priced but amazing stuff great staff!!!
Very quant, and the workers were very sweet to me! Pleased with my visit!!
I like looking around and find crafts to do. Easy store set up to get ideas to do
Not crowded HUGE selection of everything you dont know you need to get creative
ONLY ONE VISIT to be fair.Just moved in area in August 2020. I needed a simple dowel, the web for that store said they had nine in stock. I drove for 20 minutes to get there to find out they had zero of any size dowels.Ill still visit again, new to area.
Michaels is always a great place for my stationery and art supplies
Always find what I need and very friendly staff!
Hey Im sure its a great place for crafty people but that whole coupon for a custom frame 60% off is definitely not cool...Put it this way, my friend who purchased it, was in shock at the gross total was over $800..Granted it was not a standard size frame and mat job but its certainly seemed like coupon was just about a feel-good thing as you walk out the door dumbfounded.Plus we actually had to use markers to cover up a couple of spots where the frame was scratched...Like I said Im sure its great for crafty people but Im not so sure about here being your best choice if you want something framed...
We went for flowers to take to the cemetery and I couldnt believe the empty shelves every where and the flowers were really picked over!
I love this store, has a lot of variety of merchandise.
What a gold mine of goodies. We like painting on canvas, drawing and coloring. This store has it all. Good prices too. Employees are super helpful.
Came in on 01/27 at 5:20pm to purchase a $100 gallon of epoxy, which Iβve purchased here many times before with no issue. I tried to use a coupon from the Michaelβs website, but it would not scan.The cashier and manager were very rude and would not honor my coupon, which was directly from the Michaelβs website. Usually the employees will honor the coupon if thereβs any problem by entering the code. These employees did not even try whatsoever. The one boy had his mask below his mouth, not covering his nose or mouth.Whether you support mask wearing or not, itβs incredibly unprofessional to have store employees wearing them incorrectly. Why even wear one at that point?These employees tried to take off my military discount, and the code still did not work. Typically Iβm able to use either discount. I will not be coming back to this Michaelβs, even though I come here about 2 times per week, spending around $2000 a month because I run a craft business.Iβm so extremely disappointed in the lack of customer service here. The manager was incredibly rude and did not even try at all to resolve my issue. I canβt believe this Michaelβs would staff such incompetent people. I would rather drive to another Michaelβs or just go to Joannβs where the staff arenβt on there phones, wear their masks correctly, and try in the slightest to fix problems instead of saying that they βdonβt know.βThey told me that my coupon couldnβt be used on epoxy even though it was not a sale item, and I use coupons on it every single time I come in. They acted as if my coupon was fraudulent, even thought it was from the Michaelβs website. It was not a screenshot, and I even refreshed the page. Why offer coupons to customers if we canβt even use them?
My favorite store by far!!
Not a great flow. Staff wasnt very helpful
Very popular busy lots of home goods to offer. Good prices
A great craft store πͺ.
Really not worth it when Joannes is nearby. The higher price is only offset by the 40% off coupons and they rarely have those anymore.
Lots of empty spaces on the shelves, Iβm assuming due to covid, but the selection wasnβt great. I hope in the future businesses can start getting shipments in! On a positive note, the employees were very friendly and quick at the checkout
Could have been a bite more stocked up on crafting items for resin and tumblers
I love the deals, the customer service is great! Donβt go to Joanns, go to Michaels ALWAYS!
I am so thankful for their many sales and discounts! Everytime I feel I am unable to get everything I need, Michaels always come through. Painting is my serene place and being able to get 20 count of 16 in. by 20 in. Canvases for 40$ is amazing. If you have the crafty mindset, please go take a look in-store/online at what all they have to offer.
Only place that I have found so far that has air brush paint.
Love Micheals wide variety of crafting materials. But, absolutely feel their employees should be more thought and respectful towards their shoppers. (Who if I may point out the obvious, is why they have a store to work at in the 1st place) EVERYTIME I visit the store in Brandon employees are parked in the closest spots and even though I personally enjoy walking and dont mind on a typical day.It truly upset me today when I had my daughter who is 38 weeks pregnant, shes high risk and its raining!!! :(
I went to Michael I ordered online unfortunately I ordered in the wrong state the lady that helped me was very helpful and walked me through what I would need to do in order to cancel it she then walk me all the way to the Back store and help me find every item that I had ordered she was very professional and very helpful thank you I cant live without my art supplies its my coping mechanism
Great customer service as usual
Store is always clean
Youre going to wait an eternity in line.
Quick in and out. Had in stock just what I needed
Clean, not too crowded, friendly staff.
Good, clean store and well maintained
Didnt have most of the art supplies we were looking for, but they have a good costumer service
The best way to describe this place would be a craft convenience store. You can find same products at different places but if you are in a rush chances are Michaels is where you end up.
I love Michaels it the faculty needs more learning to do. I couldnt find anyone to help me. there was a couple there looking for something and I had to tell them where it was because the person that worked there that was trying to help them had no idea where it was.
Expensive, 5 bellows next door . But good for select things
The staff was very friendly and helpful. They have a huge selection of anything you can think of dealing with crafts
Two days before Halloween, all the Halloween decor is gone except for a couple lawn decorations and some costumes and instead there are 4 isles and the entire front of the store dedicated to Christmas. The craft paint isle has been decimated. No yellow, no green. Literally empty, empty shelves. The only staff I encountered was at the register.
I love how they work as a team every time I call for an order! They rock π―
Iβll cut to the chase and say the overall experience was more than satisfactory, my cashier ( i think her name was Casandra) was extremely fast and i admire her work ethic! She made the trip to Michaels memorable.
Love Michaelβs but today was kind of annoying. We found wreaths in a box marked $5.99 took it to the register and it rang up to $39.99 no problem hereβs where we found it, went got a picture showing there are more in the box other people are grabbing them as well so itβs not my fault itβs misplaced, the cashier Madison decided to let me know βwell itβs not on me either I can guarantee you thatβs not the priceβ Iβm not big on βthe customer is always rightβ but I am big on RESPECTING the people who pay YOUR wage. The supervisor did come over and honor the price, he then had an employee remove the rest of the wreaths but Madison was not customer friendly and was not addressed. Without customers youβre all out of a job and i think a lot of big box stores are forgetting to train that into their employees minds.
Love this store, such a fun place to shop.
I was able to return a product to this location (close to work) when I purchased in another location(close to home)... I live far from work and due to short business hours it was hard to me to stop in my local Michaels, glad to be able to do this and to see more products in this store! Definitely will end up visiting this one!
Great place to find craft items.
Great selection of holiday crafts for kids at great prices.
Great place for craft projects.
The help here was so amazing the deals were good you just had to look for them parking was exceptional
The associates were very nice and very helpful. The selection was a little thin but my wife was still able to find what she was looking for.
I was there couple days before Christmas, the store actually looked pretty good considering how busy it was.
I do not shop here unless I cant get an item somewhere else. They are always terribly understaffed and the staff that is there is not friendly. Nasty bathrooms. Takes forever for them to answer their phone. And the one time I did order pickup it was completely wrong. I could not get help to rectify it.
Awesome craft store
The managers were extremely unprofessional and embarrassed an employee in front of a line full of customers for something that she should have been pulled off to the side to discuss. The cashier checking us out had a bad attitude and acted like the mistakes she was making were our fault. We were nothing but understanding and kind even thought both the employee and manager seemed to be annoyed that we were there at all. I will not be returning to this Michaels and would rather drive the 30 minutes it takes to get to the next closest one. Very dissatisfied.
My visit was on a Sunday with new items going on sale. The store was crowded but the cashiers worked quickly but still courteously. I was able to locate my needed items and get out of the store more quickly than I expected.
Love this place
One of the worst Michaels Ive ever shopped. If there was any other Michaels anywhere close by, this one would absolutely close down. Unfortunately there is no Hobby Lobby close enough to make this michaels step it up. Inconsistent stock, always a long wait like to check out, messy, unorganized, and overall less inventory than other Michaels. Also, far more expensive for extremely similar crafting items as Joanns. I prefer JoAnns for all of these reasons.
Some of the prices are a little high. But me and my mom love Michaels.
I give them a 3 as a grope Dillards the help was very very off know how but all seem like theyre in a daze Womens shoe department Away