Everything was perfect but I wasnt happy that I need to see a specialist
I did not have the best experience. It seems the doctor gave me the wrong prescription for my contact lenses, then I was told to correct it with reading glasses. I couldn’t see far or near!I went back to my former doctor to get the right prescription and was told I don’t need reading glasses at this time.Also, I was told my daughter should come in for preventative lenses (though she has no vision issues and has better than 20/20 vision). I spoke to our pediatrician and also my optometrist (the former one I returned to) and was told this is never advised when a child has excellent vision.I also felt the prices were extremely high for glasses, contacts, etc. I felt I was being upsold for everything I needed.
Unfortunately Sunrise Vision Care is not willing to correct their mistakes. I called to find out if my insurance would pay for a contact lens exam and got the wrong info: that it would. The fact that my insurance would cover the cost was the only reason I decided to schedule an appointment despite the full cost being outside my budget. After the exam I was informed that my insurance would not cover any of the cost. Despite my objections the manager was not willing to correct the mistake and I had to pay the amount!Other than that I had only positive experiences with Dr. Olson!I would not recommend to use the services of Sunrise Vision Colorado Eye Center and I will have to find a new optometrist for my family.
Sunrise Vision was recommended to me by workmates and I must say the professionalism and thoroughness of staff and the optometrist exceeded my expectations. I would recommend them to anybody in the Boulder area
I cant say enough about Dr. Olson, Dr. Young and their staff. They are both wonderful doctors and people. A few years ago I scratched my cornea badly and Dr. Olson saw me immediately and assured me I would be fine and I was within days. I am an airline pilot so my eyes are obviously extremely important to me and I trust them completely. They provide custom eye glasses, sunglasses, and thorough eye scans and examinations. Its clear they care about their employees, a great local Boulder business Im proud to support.
The doctor was so sweet and so helpful but the nurses were rude and seemed like they didn’t want to bother with the people.
I really enjoy working with Dr. Olson. He is so nice and personable, and always congratulated me when I get letters right on my eye exam! I get so self conscious when I can’t see the letters so it is really motivating. I feel that he is very honest and kind when making recommendations. I have been coming to him for years and enjoy my visits. I also really enjoy his team, they are all very personable and really care. Thanks for everything!
Dr Olson is so personable, professional and knowledgeable and the staff are always kind and friendly.
First eyecare practice that I was truly impressed with. Very knowledgeable, willing to think creatively, fabulous staff. Have already recommended to others!
I came to Sunrise with a complex vision need. After years of wearing CRT contact lenses, I was having trouble with my prescription and ready to transition back into soft lenses. This is a multi-week process where your vision is constantly changing, but Dr. Olson made it a breeze! Everyone on staff here is also very kind and knowledgeable.
Went for my first eye examine in several years. Olivia took care of me with all of the testing and intake. She was amazing! Knowledgeable, helpful and ready to answer all my questions. After all the tests, I had my consult with Dr. Olson who was also great, answering all my questions and no rushing. The entire staff was great and helpful, including fitting my glasses when they arrived, and adjusting them after the fact. Would highly recommend Sunrise Vision in Boulder, CO to anyone - make sure to ask for Olivia!
I’ve been a patient of Sunrise Vision Care for many years, and I’m happy with the relationship. I think you can expect the same. —Fred Lochner, Boulder
Not only are both Drs. Olson and their staff qualified, but they are kind and considerate. They make you feel valued as a client. Thanks, Sunrise!
Always a pleasure seeing Dr. O and the folks at Sunrise! The staff is friendly and knowledgeable—the personal assistance with trying on and choosing glasses is especially meaningful to me.
Very knowledgeable, professional, kind! Perfect visit for my eye exam and contact lens fitting! Highly recommend to others too.
I worked with Victoria and her team while creating their sign for their business, very kind staff, organized and helpful! Absolutely loved working with the Sunrise team!
I have been here for several exams now and its been very pleasant. I got no grief the times when I wasnt interested in extra sets of glasses and good help when I was. We had a moderately costly dry-eye treatment done here and its been a big improvement; well worth it.
Very professional and very friendly. Good selection of frames. We look forward to our annual visit.
The staff and doctors are top notch. Olivia did my initial check up and was very professional, efficient, knowledgeable and pleasant. Dr. Olson took a lot of time to make me feel comfortable. He is extremely knowledgeable, and you can tell he really cares. Overall it was a great experience!
My eye exam on Wednesday went very smoothly. The office had the latest high-tech equipment which made me very confident in interpreting the results. Josh was thorough, friendly and professional. Most importantly, the office and instrumentation were sanitized completely (instruments were sanitized in my presence).
I have been going to Sunrise Vision Care and Dr. Olsen for 5 years and he is the best! He is compassionate and caring and wants the best for you and your vision. He is great with my kids too and has been proactive and done the best for their developing eyes. I would recommend Sunrise to all my friends and family.
When I moved to Boulder I needed to find a new eye doctor. I had the same eye doctor since third grade, and he was wonderful. He set the bar very high. I tried one eye doctor with terrible luck. I came out of that appointment feeling awful about my eyes. It was like a breath of fresh air to come to Sunrise Vision. After my first appointment at Sunrise Vision I knew I had found the clinic I would be loyal to. The staff are personable and professional. I’ve worked with Dr. Young and Dr. Olson, and they’re both excellent, compassionate eye doctors. I feel like I’m right back at my childhood eye clinic. Sunrise Vision is warm, comfortable and cozy. They have a great selection of frames, lenses and contact lenses. I would say they’re a bit on the pricey side, but it’s worth it for the kind and superior care. I highly recommend Sunrise Vision.
Polite staff, well-trained assistants.Dr. Josh O. listened well and fully explained all aspects of my eye health. He also spoke about why he took the photos of my retina and talked about what he saw in those photos. Finally, he answered clearly and concisely all my questions. Excellent job.
My crown popped off over the holidays so I called my dentists office. I found out they went “corporate“ last year after a buyout and stopped answering the phone with a call back “within 48 hours”. I called Sunrise and they answered the phone! I had agreat front office interaction and got scheduled quickly, efficient service to re-glue my loose crown and a great cleaning with the hygienist. As a “dentophobe” I couldn’t have asked for a better experience start to finish.
Dr. Olson is very thorough, knowledgeable and compassionate. He always works with me to find the best contact lenses for my complex vision issues. His staff is professional, caring and friendly. I feel welcome and cared for just by walking in the door! I appreciate that.
I just moved to the Boulder area a few months ago. I went from seeing the same eye doctor for 20 years to not knowing where to start in looking for a new doctor. Sunrise Vision Care really made this process as easy as possible. When I called to set up an appointment, the lady I spoke with was extremely helpful and kind. I explained my situation and that I was nervous to see a new doctor. She was incredibly reassuring, helped explain exactly what I was looking at as far as appointment cost based on my insurance, and was able to get me in very quickly. The tech that started my appointment, Victoria, was kind and thorough. She answered all of my questions and noted all of my concerns. My appointment with Dr. Yeung was amazing, I shouldn’t have even been nervous! She explained everything to me so well that I feel like I know my own eyes better than ever! She made sure I fully understood everything she was telling me about my eye health. The lady that checked my appointment out was also very helpful and kind. She broke down prices of contacts since I’ve never had to price out daily contacts before. Everyone at this practice eased my anxiety about going to a new doctor and the entire process was such a breeze. Thank you so very much Sunrise Vision Care!
Excellent doctor who really cares and tracks any concerns. I always buy my glasses here and they are top quality with no issues and I wear progressive lenses. They do a great job helping you choose the best look. I won’t go anywhere else.
The staff at Sunrise Vision Care are always very friendly and the service is always fast, at least for the routine annual eye exams. Dr. Olson is super down to Earth and very friendly as well. Definitely recommend them for a visit!
Dr. Olson is very attentive, and is concerned about maintaining healthy vision and keeping patients educated. Ive been going here several years and dont even live in Boulder anymore, but commute in because they do such a good job!
The staff was so nice, knowledgeable, and professional.
I really appreciate that the staff at Sunrise Vision fit my daughter in on short notice on a Saturday when she had an urgent eye issue. Overall, they are professional and thorough.
Very fine care in this facility. Dr. Olson is very kind, thorough, and explains well. You really get the sense that they are focused on quality medical care. They take their time. Wait times are reasonable. Also, if you get your glasses here -- the lenses are of very high quality -- the best I have ever had. My whole family (kids to grandparents) goes here. Highly recommend!
Our previous eye dr. stopped taking our insurance so we had to find a new Dr.What a great find! All the people in the office were friendly, smiling, helpful, and efficient.My new contacts feel great and I can see even better than before!!Thanks to a great office team!!Rosemary
Wow - why cant all health care be like this?!? Exceptional place and great value.Sunrise is easily one of the best health experiences Ive had in terms of efficiency, friendliness, follow-through, and cost. Ive had positive experiences with everyone on staff (including via the phone), but want to give a special shout out to Dr. Olson and Emily, who have made me feel especially welcomed and cared for. I honestly cant think of anything Id suggest to improve - well done!
Wow! Awesome experience from the minute I entered to the minute I left. The doctor was awesome and helped explain what was happening with my vision. The optician was also awesome and helped explain what my vision plan would cover. 100% would recommend and plan to make this my regular vision spot.
Fantastic place - easy parking and a quick check-in. Olivia is wonderful and Dr. Olson explains everything clearly. I wouldnt want to go anywhere else.
Possibly the best experience I have ever had in health care.I went in with my wife for her eye exam and was extremely impressed with the service. From the front desk to the consult with Dr. Karen R. Wharton, the experience was excellent. Everyone that helped us demonstrated excellent customer service: nice, friendly, happy, quick, professional, and kind. Dr. Wharton is exceptional, not only did my wife and I receive exceptional care and some really valuable information, but we also had a very enjoyable time. Dr. Wharton is personable, professional, knowledgeable, thorough, and kind. I would recommend this office to anyone and highly recommend it to everyone looking for great care and an exceptional experience. 01/17/2015
Everyone from the technician - Kendre, to Tara - who spent so much time helping me find the perfect frames, and Dr. Olson was friendly and helpful! I hadnt gotten my eyes checked in quite some time and they made the experience a breeze.
Went for my second exam at Sunrise Vision Center with the new doctor (Dr. Yeung), after 25 years with Dr. Wharton. Had a great experience from the moment of reception, preliminary exam with Kendre, my exam with Dr, Yeung, and getting a new pair of glasses with Sarahi. I will definitely continue driving in from Erie (15 miles). Everyone is not only nice, but very professional.
Went in for what I thought was going to be a free Lasik consultation and after a 5 minute vision check before seeing the doctor and a short meeting with the doctor afterwards, I was charged $250+. The whole time they seemed way more intent on selling me glasses or contacts instead of the Lasik that I was interested in. They did decrease the charge by $100 when I questioned it, but still ridiculous I had to pay $150+ for a consultation.
I’ve been going here for six years. I’ve always had a positive experience, gotten great glasses, and been treated with courtesy.
I highly recommend Dr Wharton and her staff. Dr Wharton is very thorough and knowledgeable. She was determined to find contacts that worked for me and she succeeded. The entire staff, including the Dr, are personable and friendly. Glad I chose this office.
The service was professional, friendly and efficient. Dr. Young and Terra were great to work with. I am excited about my new frames!
My first visit to Vision Care was well worth my trip from Longmont. The warm greeting from all the staff was nice. I was able to process my insurance coverage and make an appointment online. Very easy. I have never has such a thorough exam. Dr. Wharton took her time explaining each part of the exam. I will be back for sure! And thanks to Karly for helping me choose the right glasses.I would like my wife Jan to try Vision Care for her next exam. Darwin Anderson
Perfect visit. Kind and professional staff.
I had a great experience getting a new pair of glasses at Sunrise Vision care. Dr. Potter was great, and Pam helped me pick out just the right frames. Everyone there was very friendly and efficient. Id definitely recommend this office.
I had an appointment with Dr. Wharton about a month ago. The women that work in this office are so friendly and welcoming! From the moment I stepped through the door, to the moment I left, each interaction was pleasant. Dr. Wharton was friendly, funny, and so accommodating to my needs. As soon as I left, I was texting my friends to rave about the experience. I definitely recommend them. They will be my go-to for any eye issues in the future!
Awesome receptionist! She checked my insurance works right over the phone! I was amazed. So many times you call for a new doctor and they say its your responsibility to know whether they take your insurance or not. Well when I called Sunrise, Victoria looked up my insurance for me to make sure and then even went over what benefits I had, what co-pays I will have to pay! Wow. Just awesome. Thank you for being awesome and helpful.
Our family has been going to Sunrise Vision for many years. Today I took my youngest daughter for her first eye exam, and was again pleased with their great service and attention. All of the office staff are friendly, helpful, and knowledgable. Dr. Potter helped my 6 year old feel comfortable, and she explained the results of the exam clearly. Todays visit just reinforced how happy we are with Sunrise Vision!
The staff were friendly and helpful. I greatly appreciated not needing to have my eyes dilated for the exam, it made my day much easier. I would go back to Sunrise for any of my future vision needs!
Update from my previous review:They contacted me earlier this week regarding my refund problem and took the matter professionally and fixed it. I’m happy that they took the extra mile to reach me to talk about it. It shows that they actually care about their customers and I was probably just talking to the wrong person before.
Great care, pleasant staff. Terrence was wonderful help in selecting and ordering my new glasses.
Great staff and professionalism. Had to find a new doctor closer to home and am glad to have found Sunrise Vision. Dr. Karen Wharton was great and willing to discuss aspects of my vision thoroughly.
Dr. Olson is a doll! He totally makes me feel at ease and answers all of my questions. Everyone in the office is pleasant, upbeat, and helpful. 100% Recommended.
Friendly, courteous and efficient.
Great experience each time. Helpful staff, happy to answer all of my dumb questions since Im new to eyewear.
Very positive experience with Sunrise Vision getting contacts and a great set of custom fit sunglasses! The employees were friendly and helpful and Dr. Olson was easy going.
Had a great experience over at sunrise they throughly checked my eyes without dialation. Also got new frames and lenses very quickly and precisely. All while having pleasant conversations with all staff working there . Go here if you need your eyes checked or new frames they have good taste and selection.
Ive been seeing Sunrise Vision Care for years. They are prompt, courteous, conveniently located and informative. Thanks for your wonderful service!
These guys are great! Not in a easily noticeable location, but from the moment I walked in everyone was fast, relatable, and friendly. From Maizie at the front desk to working with Jessica and Dr. Olson, there was not a single moment of my time that felt wasted, everyone here does great work.
I have been coming here for over 15 years.Originally saw dr. Wharton I started seeing dr. Olson couple years ago who is now taking over the practice and he has been amazing.Steph went over and above to make sure that I got the best deal on my glasses and my insurance was handled properly.
While I thought the vision exam was excellent and the doctor was friendly I found the exam to be overpriced. Prices are not posted up front. Entire exam cost about $205. My vision insurance only pays $200. I can go to Costco and get an exam for $95.
Great service and care!
Great first experience. Will be returning.
Rude, pushy and took forever. Had to leave the appointment because they took so long. I will not be back.
My favorite for over 30 years!!
Such a great place
Friendly and professional staff.
It felt very organized and on time. tests were done quickly and the doctor discussed results with me very clearly. when it came time to select frames, i did not see a selection that appealed to me. also the woman working on the payment and frames selection was not wearing a real mask, just some kind of bandanna, which is probably against local laws for businesses during covid-19.