*manager reach out and still not even a simple apology. Super friendly employees but the management and owner could learn from them. Overcharges for simple tasks and are kinda rude on top of it. Oh and the mounted my tires backwards……and the manager blamed me hahah what a joke, go to discount tire, or anywhere else! Discount down the street has been good to me 70$ to mount a tire and then do it wrong and not even apologize is crazy. Their mistake left me stuck on the side of the road in the rain.

This place is superior. On a Friday…toward end of the day they fixed our tire. Huge screw stuck in there (even had a washer). Didnt charge me. They should have. Great customer service. I will be buying my next set of tires from them for this reason.

Brought my front wheel drive Hyundai in to have two new tires put on. They insisted new tires always go on the back of a front wheel drive car. I have a million examples of why this is wrong on a front wheel drive car so I simply asked if I brought my front wheel drive car in to have chains put on in the snow, where would you put them. The lady couldn’t answer the question because she would have to admit a front wheel drive car needs more traction in the front. Be careful dealing with people who don’t have a basic understanding of the field they are supposed to be experts in.

Courteous energetic people and good service with some services free of cost. Dinging one star for high prices but thats subjective. Will go there happily as the need arises.

Came into the store because one tire was low. They came out and inspected my tire in the parking lot and found the issue, a hole on the side of the tire. After looking at the rest of the tires suggested replacing all 4. Even though the store was busy, they got me in and out in about an hour. Everyone was friendly and will definitely go back for my next tire service.

Always helpful and quick service. No appointment this time, just a drop in for wiper blades. Great service as usual.

I had a flat tire recently and as timing would have it, it had to be at 6:00 PM just when all the shops were closing. I was near this Les Schwab center and just walked in after its closing time at 6:00Ryan at the center was super kind and helpful, and not just just offered to check it but also had it repaired quickly immediately (again after it closing time).After a super quick and fast service, what was particularly delightful was that, even though I was.new customer, they offered me a customer discount and even waived of the service fee.after a long time I experienced what an extraordinary customer service mean. Thanks Ryan and 15/10 on service. You earned a customer for life.

Multiple other shops weren’t able to fit me in same day for a fast-leaking punctured tire. Les Schwab not only got in no matter what time I dropped my car off that day, they finished the job in an hour AND didn’t charge me!!!!!! My tires weren’t from there and I’d never been there before- amazing customer service! I will definitely be buying new tires from them now. Thank you for the phenomenal service, esp Lexus (Lexie?) who works the front desk and was making every customer smile.

Came in because my steering wheel was shaking at higher speed. Was told I needed to balance my tires. Was skeptical beause I had it balance before with a different shop and didnt solve my issue. Les schwab balance all four tires. So happy now that the shaking stop. Thank you!! I always enjoy my experience at les schwab

Dane really helped me when I was having an issue with tire pressure and the tire sensor. He greeted me in the snow and I didnt even have to get out of my vehicle. Dane had a fantastic attitude was super helpful and positive. Exceptional customer service! I was back on the road in no time. Thank you Dane! 10/10 service A+++

These guys are awesome .. had my tire fixed with a quickness ! 🤘

Use them for all my commercial and personal tire/brake related issues. This store is really the best one in the area. Honest, quick and reliable. Highly recommend.

All my cars have Les Schwab tires. Great customer service.

Les Schwab continues to set the standard for excellence in tire shops. They are always fast, reliable, and very well priced. I do wish they carried more brands of tire, but for non performance oriented tires they cannot be beat.

Great customer service, professional, quick and helpful!

They were very good and went out of their way to find tires that fit my car.Thank you

I am leaving an update review as was having issues with the vehicles tire and tire pressure monitoring keep going off.Dane and Russ help me figured out what was going on and fixed some issues with wheel weights put on wrong from another competitor tire store.Thanks for helping me out and no steering shake at 60 mph.See you in a few days for tire sensor install.

I got a tire fixed here. And the wait was a little long... only because everyone in that part of WA brings their autos there for servicing. Good job guys!

Not this specific store, but less Schwab in general. Last I would say 10 times I brought in a vehicle with a hole in a tire, was told that they cannot fix it because of their policy and I would need to replace a tire. I will take it to any other place and fix it no problem. I am in tow in auto business, I am done giving money to Les Schwab. It is very frustrating when you wait for an hour to get your flat fixed, only to be told that they can’t do it

The people here really take the time to look at my car and explain if there actually is an issue. I didnt feel cheated in any way. Their service is friendly and their covid precautions are safe

Andy was exceptional! Fast friendly professional service. It starts with Ron the manager and carries throughout every crew member taking care of customers needs in a timely manner. There is a reason Les Schwab is number one I. Tires sales and service and this Bothell store leads the way. Thanks for the great service! Five Stars ⭐️ ⭐️⭐️⭐️⭐️

Scott and team are reliable, honest, and do fantastic work.

Thanks for patching tires for free, but your prices are pretty crazy high for new tires. Unless you need a specialty tire stick to the Discounts or Costcos.

Been a return customer here for the last 15 years. Never had a bad experience,I always buy my tires here for my personal and work trucks. Whenever I stop by to get my tires rotated,it’s fast and easy. They also installed new suspension in one truck and a leveling kit in two trucks and did an outstanding job! One time my wife’s suv got a flat tire and even though I didn’t buy tires here for this specific vehicle since it was still new(under 4000 miles) they fixed the flat tire at no charge. Thank you for great service all these years!

Great staff, welcoming, and took care of my problem. Thumbs up

I appreciate the fast and friendly service.

Very friendly and helpful people. I will be sure to.go back again with any problems they can take care of. Wish more places were as customer oriented as LesSchwab in Bothell.

They fixed my flat for free. What else can you ask for?

Wonderful customer service. Helped me out of a stressful flat tire situation and helped me get home safe.

Absolutely fantastic. went in with a flat on one tire and expected to have to buy a brand new tire and to be pressed to buy a set. instead they patched and repaired it within 30 minutes and for free! Turns out all of their commercials are true!

Ray good mechanic old school !!

Love this shop. Been here multiple times for a wide range of things. Great staff, great service. Thank you guys/gals!

These guys are the best! The crew are all professional, work hard, honest, and have great products!

Les Schwab has been doing my tires for 40 years are the best

Fantastic guys working there. They dont try and sell you things you dont need. Thought our air bags were shot on out truck and they checked and one of the valves was stuck . Saved us alot of money. Thanks guys

They were extremely busy yesterday afternoon. But the young lady who worked on my tire is first class. An extremely hard worker and always does a quick, quality job.

Excellent and friendly services, I can count on them when I have tire services need.

Beyond grateful for the assistance of professionals. I have a set of rare Toyota dually rims and the staff here went above and beyond to help sort out a remedy to my issue. They came up with a desirable outcome from and undesirable circumstance.

Good service and good customer service....

They take care of me and my business !

I am aware of some free services like flat tire fixing. This has been Les Schwabs trade mark, however at Covid time, I did not expect it. Obviously every body is trying to save every penny. Offering it even during this pandemic, they have earned my trust. This is what makes our Nation great. We support each other esp during hard timesGood Job staff, you guys were not friendly but just went above and beyond.

Our daughter got a flat at work and called for help, while dad changed out the tire (the spare was flat too😐 oh and the lugwrench didn’t fit right to get the tire loose😬 thank goodness someone else had one that fit!) she and I ran to get her three sons before daycare closed. She took our car home and my husband and I went to get new tires. But guess what it was 6 and every one was closed😕, I called these guys and Ron answered. I told him my tail and he said he would wait for me😊. Ron and his guys were great! So kind and got all 4 tiers set! (Did I mention it our anniversary 😁) We are so thankful for them what a blessing!

Went in for a flat repair during a pandemic. An employee ran out immediately upon arrival to move the car into the shop. Polite woman behind the counter took our information. Literally five minutes later the tire was patched for FREE. Tires were not even purchased here, but the flat was repaired for free in about five minutes IN A PANDEMIC. Thank you and well be returning for new tires when the time comes!

Had an emergency, flat tire on a loaded trailer, came in for a puncture repair, left with 4 new tires .

Great service! I brought my car in for a flat tire, and they fixed it super fast without any charge. Staff is really friendly. :)

I suspect I had a slow leak in my tire so I pulled up to the garage and was completely ignored. 5 people looked me in the eye and not one asked if they could help or to see if I was being helped.

These guys are fantastic!! They did some major work on my car. Love their professionalism and honesty. Care is back on the road and feels smooth and happy.

I had a flat tire. Visited the tire center. The service is perfect. They fixed it for free and in few minutes. Outstanding experience. Keep doing great job!

Had a blow out on a Saturday night, Les Schwab is no longer open on Sundays, so had to wait til Monday to replace my donut, it was a pouring rain day and a 2-1/2 hour wait but got tire replaced and was mobile again by Monday evening. Customer service was professional & courtesy. Only bummer was no popcorn smell mixed with the smell of tires that to me is Les Schwab. I give it a 4.999 star rating only losing .001 because I missed the popcorn...

Had a separation on one of my front tires from likely hitting a pothole. Was quoted for two new tires which was an expense that I wasnt prepared for at the moment. When I went to pick up my car, they said that they only needed to replace one tire as the other one was still almost new. They could have replaced both anyway but chose to be honest and fair. I always have a great experience with them.

Les Schwab is great. They have been nothing but helpful every time I have had to go.

Was here for flat tire repair, the staff told that the tire could not be used anymore, he showed me the damage and recommended to replace front two tires, which was fine. However the staff did not provide me the right information and sold me their own brand tires. After driving few miles I found them to be noisy, and realized the tread depth is much lower to what Costco is selling. Returned the tires, but they charged me 50 bucks toward installation.

Employees are very helpful

Called before arriving and they let me know there was almost no wait and there wasnt. Im and out. I appreciate it.

They were extremely helpful! Brought in our car for a flat tire. They helped us right away and didn’t charge us anything. Would definitely come back in the future for other tire services!

After calling two other places for a quick tire repair I was let down, it was my first time calling in Les Schwab and I was able to walk in and leave my car for about an hour to pick up and had left without paying for anything, excellent quick service I will probably refer others here!

Amazing service! Ive been in a few times due to my ties needing air and every time Dane has been a rockstar! He always takes time out of whatever hes doing to provide top notch service quickly. Ill continue to buy tires here simply because of the customer service!

I didn’t even buy my tires here, bought from the dealership. I had a screw in the tire which caused a flat.. plugged and patched the tire for free! All fixed with quick friendly service. Thankful for your service.

Great experience. I came at 5:20 yesterday with a flat tire and they were bald. They stayed over time to repair and were very pleasant. The popcorn was still warm too! Thank you!!

They ALWAYS have the best customer service.The work is always good and professional.

Great service and selection. They offer more services than just tires and their prices are competitive. Also if you get your tires here, you can get your alignment checked as well free of charge. Knowledgeable staff competitive prices and good service; you cant go wrong here.

I used their On-Road Service for a new battery. Prompt, Professional and Fair.

They are ALWAYS the best!Stellar customer service and they get you in and out quickly. They never say that its too late in the day to do anything for you. Old school customer service is rare. Ive found it at every Les Schwab store. I wont go anywhere else.

Surprised me by fixing the car where as I was expecting to inspect first and take the GO AHEAD from me. When I raised this point they said they will realign the wheels back to before fixing angles, and let me go without paying. That is nice offer. But first of all why did they have to put me in this situation in the first place. Just to respect individual who have worked on my car, I did pay the charges left the center with my car. But next time you should get the sign-off from customer before you start fixing any issues so that customer can take informed decisions.

I brought my RV in for a flat tire and they fixed it on the spot, no waiting or charge. Ryan was extremely helpful. Ive never bought tires here before but will in the future!

Awesome customer service!!!! I came in today for my tire that was damaged and leaking air and was quickly greeted and 100% taken care of with no hassle. I truly feel lucky to have the pleasure of doing business with Les Schwab. Thank you for the amazing experience, I can happily say I will be a customer for life now.

On what was arguably the worst day of my life, these guys came out to my broken down car and waited for the tow truck with me.Let me back up a bit.On the morning of December 31st, 2011, we we were hit by a woman with no license, no insurance, and caused 9 ACCIDENTS that year.Our car was repaired using cost saving measures (a.k.a. salvage yard parts and pieces that were damaged in the wreck). Those parts failed when coming West bound on I 90 over the pass.I didnt even make it all the way to the shop. My tie rod sheared and the wheel was parallel with the road.I was on the way to see my mom. She had stage 4 lung cancer and was in the hospital. They didnt know if shed make it out.Thanks to my insurance company and their repair center, I lost a day. A day I can never get back.My family in the area drove me to see her the next day, but talk about adding insult to injury.This location stayed open until I was picked up, late on a Saturday night. They had families to get to, and places to go. Instead, they stayed with a woman scared out of her mind, in a city she didnt know, and unable to anything about the situation.They had the problem diagnosed and ordered parts with an hour of my arrival.These guys dont just go above and beyond. They treat you like family.I cannot thank them enough. They are amazing.

I really appreciate these guys. I always bring my tires here.

The people who work at this tire center are always courteous and professional. They always go the extra mile, that is why I have been a customer for more than 25 years.

The mechanics were great and did a awesome job! However the salesmen was extremely condescending to my wife and treated her like she was dumb.

My first tire experience was about 2 years ago at a Firestone, where I was called an idiot by a mechanic and berated by the manager. I was nervous about having to get my tire fixed at Les Schwab until I got there, Ron, the manager is awesome! Super friendly and professional as is his team. They had my tire fixed in 20 minutes and I was on my way! I definitely recommend this Les Schwab!

This place is great!! Outstanding staff!! Friendly and helpful!! Thank you so much for fixing my flat free of charge twice in a week :-) You’re the best!!

Great service!!! Very busy, So best to schedule an appointment for quicker service.

Les Schwab did right by us. No charge for rotating our snow tires onto our 3/4 ton pickup. Will be giving them our business

Long wait times on a simple leak repair. They said an hour, but it took almost 2 hours!!!! I wouldnt have hung out if I knew it would take that long. They need to figure out a quicker way to get in and out if they want to stay competitive.

Les Schwab has always treated me right with tire and theses guys go above and beyond. They have been very helpful and Ron helped me find the right tires for my truck.If you are needing tires guys look no further!10/10 would shop here again!

The front lady receptionist with curly hair used to be nice. My father has been a customer for over 13 years from this location. But lately she has been very rude and not friendly at all. Before the payment is even due, she is already asking my father if he is going to make a payment. The rest of the staff is very nice though. The service is excellent except for that lady

Ron the shop Manager was extremely helpful, not only in sending out a truck very quickly to help, but in helping me on the phone to figure out exactly what was needed, and also the following day in terms of a permanent term fix. Classy, helpful guy.

They always take good care of my cars. Ive been a customer for 10 years. They keep me coming back.

I recently had a spare tire replaced at the Les Schwab Tire Center in Bothell. The tire replacement was wonderful. The problem was the customer service I received putting the spare tire back under the vehicle. I dont own a car lift and was trying to avoid crawling through the oil, mud and water on the ground outside as its cold in the middle of December. I specifically asked the person at the front desk if they would mind stowing the spare tire for me. They told me that wouldnt be a problem at all. When I returned to my vehicle after the service was finished I was surprised to find that the work I requested had not actually been completed. At this point Id been waiting for an hour and it was not worth spending more time waiting for something that was already supposed to be done. I went ahead and stowed the tire back under my vehicle myself in the back of their parking lot (just like I was trying to avoid in the first place). So much for Les Schwab customer service.

I highly recommend this location. Ron is the manager and hes very personable and knowledgeable. The service is excellent!

I would give negative 5 starts if possible. Went in to get my brakes and shocks checked. Was horrified to find the service tech was rooting though my center console and glove box when he drove off with my car for 15 minutes. I caught him doing it on my dash cam. He was also taking speed bumps at about 20mph. I went in 2 days later and spoke with the manager. He didnt believe me and threatened to call the police on me for trespassing. Also told me I wasnt welcome back there. As if I would want to go back there to have some unethical service tech work on my car. If you must go here I would advise that you have a dash cam and dont keep anything of value inside your car. I will never go back to another Les Schwab againI thought I would add an update to this review. The service tech that was snooping through my stuff told me my brakes were just above the legal limit and needed to be changed really soon. I had my friend examine them and he told me my front brakes have 60% and the back brakes have 75% life left on them.These guys are ripoff merchants. Pfff

It’s been a good experience . Ryan and his team have been nothing but nice and polite. Jackie .. I think that’s is her name .. lol .. when she answered the phone she sounded very happy to pick up the phone..I will definitely recommend This store .🤙🏽💯🤙🏽

I needed a temporary fix for my classic truck project since one of the tires gave up. Les Schwab removed an old tire and installed a new tire free of charge so that I might come back in the future and purchase a whole set. It was superior service. Thanks guys!

Great service, they never try to up-sale services. Always very friendly.

This place is awesome for quick and great work.

Chef Alfred Lewis here!!! Good customer service!! Employees were attentive, and professional. Tell your friends!

I love this Les Schwab. Always honest, always straightforward. I buy all my tires here.

I’ve just left and feeling a bit taken advantage of. I don’t know much about cars at all. I went to get my battery checked because my car was having trouble starting. They got it in within 30 minutes. He suggested I needed a new battery, which I figured would be the case, but then told me they only had the most expensive one in stock. I was scared into believing I needed to change my battery right away, so went ahead with it. He was done in less than 15 minutes which was great, but then charged me for labor as well. When I asked him about that (because other places like autozone and advanced auto parts change your battery for free when you buy a battery from them), he told me that they charge labor because SOME vehicles, like Ford, require the more intensive work, but that my VW Jetta was easy, that they could get in done in less than 15 minutes...I’m disappointed :(

I think I have rated this 5 stars a few years ago. Different crew is not so good. Called ahead to make sure I could get a tire swapped and when I arrived they changed their mind. Manager offered to keep my wheel for 3 days at the full rate... no thanks. Went somewhere else the next morning.

Great place with prompt service and got me out in no time... took some explaining on how I wanted my alignment setup but I am satisfied ... I was kicking myself for not locating my previous printout from other place I used to go... would have saved me extra explanation but that is on me

They honor their warranty’s to the T, my car is older and I put a lot of miles on them and twice I’ve had to get a repair and a full replacement and it didn’t cost me a dime.

We were told an hour wait, they got us in and out in 40. Fast service. Only unfortunate thing was they didnt have a changing table in the batjroom., But they did have hot water for a bottle!

I had an amazon experience at les schwab on Bothell Everett hwy. I went in needing new tires on my car and possible breaks on the rear. Ron was the main associate that helped me. He explained all tires to me and helped me choose the right tires for my car. He always had a smile on his face and made me feel welcomed. They got my tires done that day within an hour. I was very happy with my experience there I went back and got my breaks done. They even gave me a ride to work while they worked on my car!Very good customer service.I would recommend this les schwab 100 percent.

Love these guys. Straight forward. Honest. And they guarantee their work.

Great place good people

I really like using Les Schwab. They are everywhere around here, so if there are any issues, I have no problem finding help nearby. Lifetime free rotation is nice, and they will often times beat competitor prices. I never feel pressured or messed with.

Great people always right on point and can try and save you in any way possible instead of making a quick $1,makes me a lifetime customer

New tires, no problem less than a hour wait

Great customer service and quality work.