Ive got a 1994 4Runner and these guys treat her well. The only place Ill take her for repairs and maintenance. Really happy with my experiences here.

Amazing, honest and reliable group of people. I wont take my car anywhere else. They dont overcharge and I know I can trust them which is huge. Been taking my cars here since 2015.

Extremely knowledgeable and helpful. My car had a serious oil leak and they worked hard to get it done on the day they said they would (even working past the time theyre supposed to close). I know many other mechanics wouldve pushed it back at least another day.They kept me in the loop and didnt charge me for anything unnecessary. Highly recommend for anyone who owns not just a Toyota, but any Japanese made car.

I needed my battery replaced, and they told me to just come in and they could do it. It was very quick, and the gentleman helping me was great! Thanks again, and I would definitely come back!

Our Toyota was acting funny and was difficult to diagnose as the check engine light had not come on. It took a few visits to get it diagnosed and they quickly repaired the issue. They charge a fair price and are reliable.

Honest and very reliable shop, we take all of our cars here and have for years. They are upfront and will not try to upsell you on unnecessary things like quite a few other shops in the area do.Trust me, Bothell Toyota Specialists will take excellent care of you and your vehicles.

Something has gone wrong, at Bothell Toyota Specialists. I know Hing, and Yi, quite well. Brought them my tan Scion Box van many times. But their prices are rising, and their interest in doing repairs is falling. I asked for a full brake job, all 4 wheels, with my checkbook absolutely wide-open to replace everything, and anything, that might be needed. This means I have to rent a car and do logistics for getting a ride etc.Paid $1650.00 and I picked up my car (and another $75 to rent the loaner, and another $15 for a Lyft ride).When I picked up the car, it drove fine, for 20 minutes. Then I notice the parking-brake is mal-adjusted and I cannot pull the handle high enough to get a firm stop. THEN all of a sudden the car isnt stopping properly anymore. I thought it was the rain and wet asphalt triggered the Anti-Lock, it went kabam, kabam, kabam. But another 20 minutes and I realized the brakes are no good, and my car is not stopping properly. This would have already caused an ACCIDENT if I was in traffic. Another 5 minutes after that and the brake pedal is sinking all the way to the floor.I took the car to Hing next day. He YAWNED with indifference and said ok. yawn, leave it. Fact is I could NOT just leave it, because I had done my car rentals and logistics YESTERDAY and was not ready to do that AGAIN.He had ZERO concern that I had just paid $1,650 and other costs, for nothing more than to be screwed over. So I said I had better drive onwards and get help somewhere else. He just said OK.I went to the dealer, Rodland Toyota Everett, and they said Holy Cow, that is urgent, and we will look immediately, and we dont need an appointment because this is a SAFETY ISSUE.They found that Hings lazy mechanic had not bled the brakes. BUT they said the reason is the bleed-screw on the back of the caliper, had rusted solid. So they would need to replace 1 caliper. I said replace both calipers, dealer said OK. This will cost ANOTHER $ 900.So that is why Hings lazy mechanic sent me away with a dangerous car, and air in the brake lines, is the caliper bleed-screw couldnt be opened. BUT I had told Hing, my checkbook was wide open and to replace anything that needs replacement.The dealer also said there are delays on Toyota parts, due to supply chain issues, so I would be in a rented Toyota 4-Runner for a total of 5 days, at $100/day. I am still in the rental on Monday. And I asked the manager could he help me on that, he said, no sweat I will waive all your rental fees.I will never return to BTS, unless its to receive a refund. I am also horrified that Hing never asked me, if I want genuine Toyota parts? Of course I do. I dont want to pay for imitation parts, and I would have paid the extra if he had asked, which he should have. I guess Hing has all his houses, collector cars, and tropical vacations all paid for, so he doesnt care about his customers anymore.

Great Place to identify what exactly is wrong with your Toyota. No mistakes. Every time!!

Very friendly and helpful staff. I worked with Hing and Yi. They communicate well and are honest. They didnt charge me for a part because it was still in good working condition which saved me $50. They ended up fixing my brakes at the same time as the 120k service. Nice not to have to do two separate repairs. Will bring my Toyota back to them for future repairs.

Simply AWESOME Toyota service in North Canyon Park (Thrashers Corner) area!!! Price, quick service/reliability and CUSTOMER service from Hing & Yi at the counter were perfect! Regarding their reputation and trust ...Toyota of Kirkland know these guys, and theyre STELLAR. Ive found my new home for my 4RUNNER & Avalon when needed!! Thanks again Bothell Toyota Specialists.☆☆☆☆☆ 🙂

Good shop. I take my 3rd Gen 4runner here.

Took my Acura for oil change and to change battery. The mechanics failed to keep my tire lock key back which I came to realize after few months when I had a flat tire. Upon calling the owner denied that they didn’t put the key back and failed to reimburse me. I had to take the car with flat tire to the dealer, spend money to remove and replace ALL locks and ALL tires.Also, the mechanics had no clue how to reset the battery settings after removing the battery and I had to help him by reading the manual to reset.

Great service! Always fast and friendly... Ive been coming here for oil changes and tire rotations for a couple of years.. Close to my house and I dont have any reason to go anywhere else.

This place is honest, has great prices, and does great at fixing up my Camry when it needs fixing up. Its the only place Ive gone for years and decided its time to write a review.

Ive had a good experience here. The mechanics know how to explain things so a car illiterate like me can understand!

Bothell Toyota Specialists is one of the best mechanics Ive worked with in my entire life. Its so important to build trust with auto mechanics, and these guys have earned my trust. Thats why I keep going back to them for everything, and they are always willing to help. What more can you ask in an auto mechanic? Great job guys! Keep up the great work!

We have taken two different vehicles here. Both of them were fixed quickly and efficiently. There prices are very fair compared to other businesses. We have recommended to other family members.

If you are specifically looking to change a battery, stay away. They rip off by marking up prices for batteries at least 40 percent of original price.

Fixed my car right up.Courteous employees

Have used Bothell Toyota Specialists over the past few years for oil changes. The price is always better than auto dealers and many stand-alone lube shops. The owners and employees are courteous, friendly and thorough in their work. It may take you a few days for an appointment, but they are worth the wait.

These guys are professional, thoughtful and honest. As a woman going into a shop they treat me with respect. They are very patient and show compassion with customers who are having a bad day. They try and help in any way they can. Thank You!

I like these guys because theyre honest, all of them are very friendly! The stewards there always do their best to try to accommodate your schedule

Great service and they seem to always fit me in with my schedule. Been here for repairs twice now this year. Thanks for making things less stressful! I have found my repair shop!!!

Would never take my Toyota anywhere else!

Love this place! The service is wonderful! They are very honest and the prices are good. Thank you for the great service.

Hing and the others at Bothell Toyota are great to work with and very honest and straightforward with their work. They have done great work on all of my cars and I will continue going to them for work on my cars. For the record, they work on more than Toyotas 😁

First time using the garage, very reasonable prices and are willing to work to your needs . Very efficient with what they do and the time frame . Thank you for you work

Worst experience ever with them after around 4 years customer relationship with them. I was surprised when they changed oil even there was leakage from the tank and saying me that you need to change the tank. I asked him that why did you changed the oil then he told me that since you had appointment with us, we changed it. I was shocked with his answer, it was unprofessional and poor experience with them

Incredible service! Knowledgeable technicians and more than willing to explain AND show you the issues (if any) that appear in your car. Upfront and competitive pricing. Will definitely take my car here from now on!

I brought my car in for an complete check-up and transmission oil change. Dez at the counter was most pleasant and provided first-class customer service.The technicians were incredibly thorough and inspected my car from top to bottom. I was given an honest appraisal of the systems and felt delighted that I had found the quality service center I had long been seeking.I will be returning for some additional recommended work in thevery near future.I cant recommend this business highly enough. Truly a 5 Starorganization!

Good customer service with fair Price

Great little place with excellent service and nice folks. I came in to have some noise from the drivers side wheel well looked at. I had no expectation to have it resolved because the dealership I went to earlier that week could not figure it out. Sonny spent time to figure where the noise was coming from and fixed it. The labour cost was reasonable and the atmosphere friendly. They will be my go to service shop from now on.

Good pricing compared to what the Toyota Dealerships Charge nearby including Toyota Kirkland.

Always decent prices and upfront about costs. Never felt intimidated or stiffed. Fast turnaround too and nice desk staff.

I love this place! Great work, honest, good customer service, fair prices, and no up selling. (You get what you pay for in most situations in life, but they are not crazy expensive.) When I priced compared the services I need, I found they were less expensive (in this case almost $900) than all the other places I initially researched. I never take my SUV anywhere else.

Thanks for always doing a great job!

Fantastic service from honest owners. Been coming here to service my Lexus ES 350 and Arcura MDX for past 8 years.They are always up front on the cost for all scheduled repairs and maintenance. These costs are much, much less than what dealerships or other repair places charge.For unknown issues like why is my car make this type of noise, they will investigate and charge you only if they know the problem and can fix it. If not then they will charge only time for investigation, 1 hour usually, and refer you to dealership.They continue to impress me year after year with their honesty and price.

We were so pleased with our experience here. Purchased an older Nissan Maxima for our kids first car knowing it needed a new water pump. Got a quote over the phone and took it in for service a week later. The gentleman referenced notes from our conversation and performed service. The staff took great care, communicated very well and stayed within the quoted cost. Additionally, they completed a safety check inspection since the car was new to us to put our mind at ease. Highly recommend this shop.

Yes, I agree with everyone on here. I recently bought a Lexus LS430, and want to keep it perfect, but do not wish to pay the dealer rates. I have used this shop several times now and really like them. I feel they are smart, honest, and efficient; and the bills Ive paid are very competitive. Great place.Nathan

We moved to Mill Creek in the winter of 2016 and I needed a new mechanic for my Toyota truck. Based on the google and yelp reviews, took my truck in early 2017 for some minor work and been using them ever since. They only do work that is needed and never try to sell extra services like many other places. Prices are very fair. Highly recommend to others.

I like these guys because theyre honest, all of them are very friendly! Dez always do his best to try to accommodate your schedule

I brought my RAV 4 in for a transition fluid change.It was my first time as I havent had my car that long. The customer service was beyond myExpectations. I will continue to bring my car to them in the future.

Did a great job replacing my 1999 Lexus RX300 AWD rear bearings!

Awesome place

My car looks and smells like new after being detailed here! Definitely recommend.

Fair prices and honest people. I took my girlfriends Camry in for brake work and they could have charged me more than they did. Ill definitely be coming back just to deal with people I can trust.

This shop is fantastic. While searching for an older model, reliable 4Runner earlier this year, these guys helped me inspect and purchase the right vehicle, and have done all the minor to moderate maintenance its needed at a fair price and (always) on time. It runs beautifully, and I plan on keeping this 4Runner for a long time, and wouldnt take it anywhere else!

Always do a great job at a good price

This place is great. Always take our Toyotas here for anything halfway major. They always do it right the first time. Their prices always seem better than other Toyota specialists as well.

I couldnt tell if the other reviews were staged or not, but my experience with Bothell Toyota Specialists was genuinely good.I was able to make an appointment early the same day and they took my car in right when I showed up. Quick diagnosis and outside of having to have the parts delivered (an extra hour and a half) I was back on the road in less than 2 hours; replaced water pump and drive belt.I was able to work in the office so I had little to no down time (I.T.), my boss was happy about that as well.I would definitively recommend for anyone with a short notice issue who cant wait to get with their Toyota dealer for the fix.

Always great service. Been taking my cars here for years.

No upselling, no frills, easy in-and-out oil change.

Good place decent technician did the job great

Went to ask if they could change the battery as my battery was dying, they told me it’d cost 50$ and the technician is leaving now. Went to O’Reilly auto parts shop just beside it asking for a deep socket wrench to change it myself, the employee their offered to change it for free and he did it in less than 3 minutes.Big difference between using the opportunity to win a customer (O’Reilly) vs ripping off (Bothell toyota specialist)

These guys are the best!! Not only are they extremely thorough but very fair on price. I take my Tacoma and my wifes Corolla in for repair/maintenance. Ive never had a bad experience and I will never go anywhere else. Thank you Toyota Specialists!!!

Very professional, they repaired my old Lexus twice and I was always very pleased with their work.

Very few places have the knowledge to service and have hands on experience for all the makes of Toyotas spanning more than 40 years.The staffs knowledge is build on multiple combined decades of experience by many of their master mechanics. Theyre also upfont and honest which is rare in the automotive repair industry.I highly recommend them if youre looking for service outside of a dealership.

This is the best place to get your Toyota and Lexus oil changed, and fixed. Their prices are better than the dealership and they are honest mechanics.

It was a Sunday and was at closing time. I have a 2005 Honda Odessey that wouldn’t start. I asked if they could help me, and they said they could help. One of the guys brought his prius to jumpstart my van, and they did it for free too. Awesome people.

Great service. Correct repairs. Good communication. Total pros!

Good machanics...good prices.

Wonderful and honest mechanics!

I was panicking after hearing some estimates for replacing the charcoal canister in my 14 Corolla S. Yes, Im one of those who specifies that its not an LE hahaha! any whose, these guys were able to get the job done with about HALF of the pain as the other guys and the dealership were ready to put me through. Seeing them from now on and hoping itll just be maintenance visits from here on out :)

Prompt service, fair rates

Always over priced. I have gone there for a new muffler, front wheel bearing hub, and clutch replacement. Every quote was easily $200-$300 more than it should be. They are cheaper than the dealership but more expensive than any other shop. They do use OEM parts which is great. They also add on little extras like low cost parts that are not needed and $10 for haz mat fee when there would be no haz mat to dispose of.

I replaced a couple broken (rusted through) front steering arm bolts, near the front wheels, on my Toyota Echo 2000, the price for parts and labor was about 120 bucks while my Toyota dealer asked double of that. Turn around was less than an hour. Will use this garage again for service. Seem like honest and not expensive mechanics.

Very professional and excellent communication. Reasonable prices and very accommodating. Highly recommend.

Work that needed to be done:-Brakes pad, Rotors Front wheels, AC refresh, Oil change, air filter, cabin filter, battery on the following vehicles: Camry LE, Honda EX Sedan.How did it go?Hing, Yi and their technicians did a great job for our 2004 Honda Civic EX Sedan & 2004 Toyota Camry LE.1.) 2004 Honda Civic EX (Repair):-Replaced front rotors and disc brakes (Akebono) with new ones.-Did the A/C refresh.-Repaired the driver side power windows master switch. Passenger side works intermittently. Hing advised not to waste any more money on it :).-Changed the oil for free (Filter included)-Change the air filter and the cabin filter.2.) 2004 Toyota Camry LE (Repair):-Replaced front rotors and disc brakes (Akebono) with new ones.-Change the air filter and the cabin filter.-Topped off all the fluids including coolant.Overall they did a great job with fair price when compared to the Toyota dealer and quite accommodating in their busy schedule. They did complete the job the same day. Great technicians you can trust! :)

I have never felt any sales pressure from this location which makes it a more comfortable experience. Keep the good work up guys!

I have moved to Seattle and still go to BTS. They have cared for my Honda CRV for many years, always giving good service and costing less than most mechanics. Highly recommend.

We bring both Scion and Sienna here.Professional, polite, and friendly.Gives us some heads-up for things that may have trouble soon, but wont try to push to sell it.

I was just there recently but I have been using them since they opened nice friendly honest people not worried about being ripped off for a change great customer service.

I love this shop. Theyre always prompt and dont treat me like theyre trying to scam me which too many others tend to do.

Good work. On time. Car wash facility not available

The employees are very kind and go above and beyond! Thank you for your help!

Good work and fair prices

Honest and timely service. Highly recommend.

They offer good service at fair prices and are very professional about it. This is the only shop I get my repairs done at.

They are honest and upfront about what your car needs. The mechanics there previously worked for a Toyota dealership for over 15 years before venturing out.

Hing is very honest guy and they do good work. Dealership quality at half the price!

Great shop, did an excellent job of tapping a leak I had on a recently purchased Celica GTS, they even offered to install after-market parts that I would purchase since I was appalled by the price of OEM parts on a 17 year old car. (OEM Toyota Celica GTS parts are more expensive than OEM Lotus Elise parts, They have the same engine...)

They were great, fast and great value.

Great service, honest prices, very quick turnaround. We take all of our cars here including toyota and Infiniti.

My sonata lx 2006 was having problem for radiator fan which was causing to heat car engine, i noticed thr fan is not working while AC is on, thought it wud cost me to change fan. I went to toyota workshop thrasher corner and they check it and found it just loose wiring . they saved my money :-)i will alwayds go to them.

They are honest and do good work

I took my Toyota Corolla for brake services to this place two years ago and after asking for OEM pads to be used, they assured me they will use Toyota brand part for pad replacement. A few months later, I felt rattling while pushing the brake and had to resurface the front rotors. It happened again later and I knew that this was not because of my driving style. When I checked the pads, I noticed that the pads the Bothell Toyota Specialists have used on my car are aftermarket. I think the pads stiffness they used is different than the Toyota brand and this causes the rotors get deformed in a short period of the time. I would not take my car to them if I knew they will use the aftermarket part. They charged just slightly less than a Toyota dealership but considering the time and money I spent to deal with rotors resurfacing, it would not worth at all. Not recommended place to the others.

Poor customer service...diagnosis check is 100usd..Firestone does it for 30 dollars

My dad drove up to this area from Southern California. He doesnt trust anyone else with his cars.

Very bad people

Great service

Poor customer service

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