Good honest people I trust

Weve brought our one and only family car (shared by the 3 of us) in twice now and all the prescribed work was done well as promised and in a very timely manner!

Honest friendly ppl

Northwest Automotive is amazing. Ive been a regular customer for two years. They are currently helping me with my second car purchase during that time.

Very happy with the service, a pleasure to work with

The rates are more than the usual market rate. I had no option because of a complete breakdown and towed here. however if you do have an option would suggest to take your business elsewhere. For a big repair it will Atleast save you couple of 100 dollars. I checked elsewhere and the quote these guys gave was 250$ more!The labor cost is unnecessarily high and the person is not very helpful and friendly and wants to charge you for everything possible that too more!

Have had my Honda repaired here twice now, once for a faulty starter and next for squeaky brakes. Both times I received very professional service and honest quotes, and at no point did they try to convince me that I needed unnecessary work. Will definitely bring my vehicle here again in the future!

Great place always do well

They are always great with our vehicles!

Excellent service. decent price . will continue servicing my car

One of the best! It is extremely hard to find a mechanic you can trust and Doug is that mechanic. He gives you the facts, telling you what is wrong with your car and then gives you options. He informs you of what needs to be fixed now and what can wait. I moved away and miss having Doug / Northwest Automotive as my mechanic!Thank You,Amanda K

Fast, efficient!

Great mechanic. I bought an 05 Saturn from Doug. He put in a ton of work into it before he sold it and i had them continue to do more work over the life of it. He and Len have always treated me with respect and gave lots of practical advice. Im a customer for life with them!

Honest and Professional along with an upfront estimate. Exactly what i was looking for. Did great work on my 4Runner. They earned my business.

Fair dealings. Honest communication. They stand by their work.

Great service at an affordable price. Knowledgeable mechanic

Picked up my 13 VW Passat from Northwest Automotive today, and I couldnt be more happy! The price for the repair and service was reasonable, they stayed in constant contact with me throughout the period they had my vehieve, and my car now runs perfectly again! So happy I was recommended this shop - which I will now recpmmenrec to everyone I know in the area when they need their car repaired or serviced!

They explain everything clearly and get the job done right( with a warranty )

Service quality is good but very expensive. I should have went with my feelings, example Honda ATF, this shop charge me more per Qt than the Acura dealer --- $160 just for fluids. All the reviews seem good but I walk away with a feeling of being taken and I am right. Here is my problem with this, these alternative shops are to help owners, and to help owners from the inflated cost of dealers, but when the dealer is less money, I question why I use this place.

Ive never had a mechanic repair anything on any of my cars until I had a spark plug blow out of the threads on my wifes car, which she uses for work. Im a DIY guy, but knew better than to try this kind of repair for the first time. I called other shops first after the breakdown, but Im glad Doug ended up being the guy who could turn around my car in the time I needed. Doug got my car fixed at the price I expected and by the time I needed it.Labor and parts were reasonable - a $70 ignition coil (which the plug took out when it ejected) and 1.5 hours labor to repair the damage with a proper insert, not a helicoil nor just tapping it out as other shops had quoted offhand over the phone (Doug would not offer a set solution until he took a look at how bad the damage was, which I appreciated). He recommended some reasonable additional service without pushing it when he called me with a quote after he was able to look at my car (replacing the other 5 spark plugs properly to prevent the same problem from happening and replacing leaky valve cover gaskets, which Id just been ignoring). I needed to get the car back on the road ASAP for my wifes job and there was no hassle in settling on the minimum repair, which is what he offered initially. When I went to pick up the car, Len, the other tech at the shop, offered some advice when I asked on how to safely remove the other plugs if they felt corroded in the heads if I went to do the job myself. I am living a bit on the cheap but I may just shell out the bucks to have Doug to the plug job when Im able, Im very pleased with how his shop handled my problem and will recommend him to anyone else I know.

Exceptional service! Extremely integritable! Have been conducting service with NW for years! We have yet to find a more friendly and affordable service! Unlike many of the other repair centers in the area, NW is absolutely amazing in that they are reasonably priced and conduct repairs in both an efficiently and integritable manner. They privide us with a ride to and from our home or office for free, as well. Doesnt get much better than NW! Highly recommended!

Doug is very nice and professional.