I could not be more pleased with the service I received today from Papa Bears Auto Center in Bothell, WA. I called this morning for a quote on an oil change and a Tune Up and spoke to Lindsey. She was very professional & friendly. John, the manager, called back with the quote (which was reasonable), described what would be included, asked if I had other concerns regarding the performance of my car, and educated me on a few items. An hour later, I dropped off the car and it was serviced in a very short period of time while I enjoyed a long walk around the neighborhood. Upon payment, I was surprised and pleased to find that the bill was for less than the quote. John and his team could easily have over charged me for services that I did not need. This is a business with ethical principles. Thank you John, Lindsey, & Papa Bears!

They do great work and the pricing is fair. If they arent able to do a particular service those whom they recommend are also excellent. I highly recommend!!!

Really happy with the work done by Jon and his staff. My brakes have been squeaking for 3 years…. Problem solved. Thank you guys!

I like these guys because theyre honest, all of them are very friendly! The stewards there always do their best to try to accommodate your schedule

Found this place from a recommendation and I have to say I was not disappointed. Upfront and clear on what repairs were needed. They worked to find the best value on parts for repair and their rates were below the big chain repair shops. Many thanks to John who provided us great service. Taking all my car service and repair needs there from now on knowing Im in good hands.

John at the auto center replaced the radiator, flushed the brake system for me, and replaced the oil in my Volvo. He was very professional and handled the service like a pro. I wouldnt hesitate to bring my car back to this shop for repairs. The rates were very affordable and the work was done right the first time.

Had a good experience! They fixed the recurring problem free of cost when i visited second time !

Went in for the first time for an oil change, John was very courteous and professional, and I was in and out in under 40 mins with a vacuumed car and a free car wash. Awesome!

Went in to go get an oil change and they tested my battery and alternator, and sir jeff issac newton over here said my alternator was failing and that my car is in rough shape, i left and got it checked out at autozone and oreillys and a toyota dealership and they checked my battery and alternator and my engine and it was working just fine, its a shame cuz this buisness has treated me like family, and now jeff is trying to rip me off because i am a woman, i will never trust my car here again

Foremost - John, (Manager/Mechanic), you have consistently been my super hero and saving grace; aka: my mechanical angel MULTIPLE times now.I appreciate and am comforted by your eternal positivity and friendly professionalism which is only matched by your prompt action, kept promises, integrity, transparency, unbeatable service and absolute best value AROUND.The fact that everyone in the Papa Bears complex, from the Espresso stand baristas to the car wash attendants, have made an effort to know AND remember me, along with the fact they always have a wave and a smile whenever they see me, make me feel like part of their family and well taken care of.*My dad always said building a mutually beneficial business relationship with a trustworthy local mechanic is equally as important as choosing a spouse. Boy was he ever right!*As a single woman with car-fix-aphobia, (wink-wink), Im on a very strict U.S. Army retired Veterans pension budget which you always seem to keep in mind and magically accommodate.*Ive literally stopped getting the prerequisite 3 bids prior to giving YOU my business since your prices have been roughly HALF of any other local shop EVERY.SINGLE.TIME.*The words Thank you seem vastly insufficient, but its all I can simply say aside from sending you all the referrals possible.Youve beyond EARNED my loyalty and trust and it is my pleasure to frequent your complex in support of a small local family run business complex that goes above and beyond to make their customers also feel like friends.

Very friendly, didnt try to sell me anything I didnt need.

If you are in need of any services for your car whether its brakes, front end work, oil change or getting the old girl washed this is the place to do it