I have visited Dorchester Tire on two different occasions. Both times I had nails in my tire. I was in and out in 40 minutes each time. They communicated clearly each time how they would fix it and told me how much it would cost. These guys know what they are doing and business operates very smoothly. Very quick and efficient service! Thank you!
Couldnt use my regular mechanic because of the pandemic and went to Dorchester Tire. They indeed live up to their great reviews; fair prices, great service and a very professional and friendly staff! I would highly recommend them....... and to top that, got the car home and discovered they had - without me asking - restored my foggy, oxidized headlamps. I was planning on buying new headlamps (at $170) and now my old ones look as good as new. I am really blow away by this service! I wish I could give Dorchester Tire some more stars!
Went to Dorchester tire for the first today for new tires. I cannot recommend this place enough. They were so friendly, knowledgeable and accommodating to everything I needed. You will not regret coming here.
Absolutely amazing service! I got a flat tire and was far from home. The tow truck driver recommended that I call Dorchester tire and told me not to go anywhere else. Mike took great care of us and was quickly able to get us on our way home. Thank you!!
Informative, polite, team. Shows you condition and physical problem with tire that requires repair. Good communicators. This was not our first experience there, each one very satisfactory. Have recommended to friends who in turn thanked me for the tip. They were equally satisfied with the repair work they received at Dorchester Tire.Ann Tolson
It is literally the only place that I would get tires and service. I know their name is Dorchester TIRE, but they do so much more. I have been a loyal customer for years, actually decades and they just keep getting better and better. Even during these crazy times, they have found a way to keep their employees and customers safe and still provide the service that I have always been accustom to... They are truly the best!!
I wont go anywhere else to have work done on my vehicle. The team at Dorchester Tire is always so friendly and knowledgeable, and they take the time to answer the many questions I have. Its kind of like having an older (or younger) brother explain things in a way I understand. Always great service!
I had a wonderful experience at Dorchester tire service. I bought two tires here. The price was fair. The service was done fast, and all my questions and concerns were answered nicely and properly.
10 stars. I can’t recommend Dot Tire enough! Just went in for inspection/oil change, but have gone for tire and other services for years. I moved recently, but will always take the extra drive to get to these guys. Customer service and auto work are top notch and always at a fair price.
Stopped by Dorchester Tire last week to get an oil change, tire rotation and state inspection. I was told that it would take three hours which was fine because I live a short distance from the shop and was able to walk back home and take care of other tasks. Not quite an hour and a half later I was pleasantly surprised to get a phone call from Mike telling me that my car was ready to go. These guys always strive to provide great service on my car in a timely manner and at a very reasonable cost. In the past theyve performed many repairs, some major, on my vehicles and I always drove away feeling very confident that the job was done right and that the price was fair. If you are looking for a full service auto repair center that stresses honesty, thoroughness and competitive prices, then Dorchester Tire is the place to visit!
Brought my vehicle in for an inspection. Despite initially being told it would be 90 minutes, it ended up being less than an hour. The service is here is always fast and super friendly. Its also nice to see how carefully theyre following state guidelines concerning social distancing and COVID-19.
My customer experience was outstanding. The work was done as promised at a very fair price in less time than I expected. I’ll be back!
Excellent service, good advice, fast service. Car is like new!
I’m new to the area and shops usually think I know nothing about cars, but these guys didn’t try to pull anything on me! They did what I asked them with professionalism, noticed I needed an oil change and reminded me, and didn’t try to upsell me on anything (which many shops do, despite my knowledge of cars). I’m definitely going back. Highly recommend!
Reliable, trustworthy service. No pushy sales, just honest recommendations. Staff is always professional, respectful, and relatable.
I’ve been coming here for the last 7 years and definitely recommend Dorchester Tire. You can count on them for excellent customer service. They are always friendly, honest, and professional.
Love these guys. Super friendly and they dont try to rip you off. And theyre fast! I drive through city traffic because I wont let anyone else work on my car. Great, honest work done here.
I came in for inspection sticker, thinking no one will be here since it is 7:20am on a SATURDAY! Let just say, I was number 7 in the waiting list! Even though they were packed, they did a full inspection and took their time to make sure your car is safe. While I’m listening them communicate with other customers, they seem very honest, reliable and knowledgeable. Would definitely give them a try.
Great father-son tire shop fantastic service, knowledgeable and good prices
Arrived at this location two vehicles waiting given option stay wait leave technician going to lunch after servicing vehicles waiting chose to leave return at time I was given still had to wait not a good experience seeing this company was highly recommended
The service (even during the COVID restrictions) was great. The team was able to replace my tires quickly and at a reasonable cost. Even after I had issues with one of the new tires they were able to fix the issue and ensure the issue was resolved.
Excellent service even with the crisis going on. Went there and just call because the showroom floor is closed to the public. But they still will come out safely and worked on my car. Called me like 2.5 hours and told me that my car was ready. Front brake work ...really quick. Now my car runs like a brand new car...thank you Dorchester tire!!!
I got my 60,000 mi check up on my 2010 Toyota Corolla. My tires were 9 years old. And I had an enormous rat nest in my cabin air filter. You gotta love parking on the streets of Boston and critters nesting in your car. They serviced my car. Changed the oil, I bought 4 new tires and got an alignment. They removed the enormous rats 🐀 nest yuck!! And told me how to prevent the rat from coming back and how to monitor that by removing my glove box to examine behind it. They are awesome!!! $700 for everything. They are honest and don’t rip you off. They also recommended I replace my break rotors at my 90,000 mi service.
On arrival a gentleman at the desk vaping behind the counter..Besides thatarrived at 8, told 3 cars ahead of me waitin 1 hour. Nicely spoke up abd the counter person was so arrogant and rude. Told me if i didn’t like it to go somewhere else. 1 person spin all inspections by himself ... poorly managed and not following Covid guidelines.
These guys are top notch, incredibly professional and know their stuff. This is the only place in the Boston area that I will take my car to for service. Theyre really honest and never look for a quick buck. This place is almost always busy, which is a great sign. Do yourself and your wallet a favor and check these guys out. You wont go anywhere else after.
I am a returning customer to Dorchester Tire and would strongly recommend them to others.They have found a way to continue strong customer service even during the pandemic.A wonderful business.
It was a very pleasantly visit, Michael was very helpful on all my questions.
I found a large nail in the wall of my tire and needed to get it replaced ASAP. Dorchester Tire Services pricing was fair and they provided me excellent customer service. They let me park my car on site overnight in case it went flat before the morning, and they kept the car an extra day so I wouldnt have to leave work early to pick it up. Ill definitely be back!
Ive gone here a couple of times now, and I will definitely return. They make it really easy and convenient to drop off and pick up your car, and theyve always given me same-day service. I appreciate the kindness and flexibility they offer as well!
These guys are the absolute best! They deliver an honest assessment of what you need. They fixed my car. They fixed my marriage. 5/5 stars would recommend.The review above is from a previous visit. Well, I returned recently again because one of my tires had a slow leak. I was positive that it would have to be replaced, and I even mentioned as much when I handed them the keys. Well, as luck would have it, they discovered that it was a nail in the tire in a fixable spot, and so they patched it up and saved me probably an extra hundred bucks! The honesty means a lot to me in an industry where so many shops will oversell you. Now my car drives great, and I can put that extra money in my children’s college fund. They fixed my car. They ensured a bright future for my children. Thanks, Dorchester Tire Service!
Seemed professional, but quoted astronomical price for TPMS sensors.For the record: I had 4 tires mounted, balanced, and 4 new generic TPMS sensors installed and programmed for $10 more than the price quoted for 1 TPMS sensor installed. Their price is reasonable for an OEM sensor.
Great service! Very fast turnaround time and good customer service.
Never visit if you have limited time. They will always make you wait even if the resources are available.Editing my review to add response to the owner:this is the only reason i stopped visiting this place due to the uncertain wait times. I visited this place in 2016 for the first time.This time, they asked me to wait for 30 mins, and I did, but I had to remind them that the wait time is over and the resources were available.Please respect others time!
Good, friendly service and quick work, but a bit expensive for simple services. Came here to change to winter tires, and ended up paying twice as much as we would have at a bigger chain. Theyre obviously skilled mechanics, but for routine services like tire rotation, we might look elsewhere in the future.
Im given this place 3 🌟 for now because I havent been their yet tire just caught a flat on the curve..I will be taken my car their in the morning sense I have appointments early band they open early,besides all the good comments on it...See you guys soon and Ill Chang my rating tomorrow
I needed four new tires for my Highlander. I was thrilled with Dorchester Tires price and even more thrilled when they had me in and out in less than 75 minutes. Friendly, helpful, and fair are the three words Ill use to describe those who work there. Ill be back for sure!
Got another fine for expired inspection sticker. :^)Drove here to get an inspection on the next day, Oct 1. Glad I got there early in the afternoon. The whole process took about 1 hour and 15 minutes (there was 1 car ahead of me), and more people coming in to get their cars inspected. Front desk was friendly. See you next year..... ( ͡° ͜ʖ ͡°)
Great local business. I purchased winter tires from them in November, and they stored my summer tires until just recently, when they reached out to remind me it was time to put them back on. Services were rendered both times with swiftness, professionalism, and clarity (which I definitely appreciate as someone who know near nothing about cars).
Simply, the best. Friendly, professional and willing and able to take on the most difficult jobs.I had a major repair job, even the Dodge dealership, would not take on. Dorchester Tire not only took on the job but did so immediately and professionally.This is my Go to service center from now on. Thanks Mike, and staff for being willing to take on the difficult and finishing successfully.Much appreciated.
Great service, friendly staff, quick yet efficient service.
I came across this establishment after leaving a prior business that appeared to be doing more than an inspection within the bay. This was my first time visiting Dorchester Tire and was easy to find. When I first walked in the atmosphere was pleasant and the staff were professional and eager to assist me. Loved the customer waiting area as previously I would idle in a line for an inspection sticker. I only wish I knew Dorchester Tire was just a stones throw away from where I usually have my inspections done. Even though its just once a year, I have found the perfect place for the annual service that I need. I am impressed with how they inform you of an expected wait time. For example, a simple there are two cars ahead of you, gives you an idea of how long your wait may be. My inspection went smoothly and swift. While observing the establishment, I was also impressed with how clean (organized) the bays were for each service. I can actually see the floor! I would definitely recommend Dorchester Tire for inspection services, as at the time it was the only service I required.
Gary was very responsive via email about some new tires. I was able to get them installed the next day and in under one hour. They even fixed a small issue I was having with the heat shield and didnt charge me for it. AND Gary told me about a $70 rebate for the tires I bought. So nice! I will definitely take my car there for future repairs and maintenance work. Thanks Dorchester Tire Service!
I will definitely be coming back to Dorchester Tire because of how nice Michael was who took my information. He was very helpful and kind. The service was quick and everyone went above and beyond my expectation. Great job and thank you!
Great service as usual. Had tires, brakes and rotors done for less than the dealer. They let us know which was more important to take care of because of budget reasons. Way better than the dealerships and have never tried to upsell me before. I have been going here for years and will reccommend them to anyone.
Overall great service, as always. Friendly, knowledgeable but patient, and great at managing expectations
Honest, friendly people. They were quick to help and came out right to my car when I arrived to check on my rim after a blown out tire on the highway. They told me that we were next and welcomed us to some delicious coffee while we wait.I honestly thought I annoyed them after calling three times after I found out the night before that my car was vandalized, but they still treated me like a first-class client. Were honest enough to tell me I didn’t need a new rim and didn’t trick me into buying anything I didn’t need. During these past several months, I thought my other tires were also bad so I almost considered replacing all of them, but they were again honest enough to tell me I had “plenty of life on my tires”. They charged me a tremendous price (good!) for both the new tire and the labor included to not only install, but also to rebalance my wheel after my rim took a beating. Price of everything combined is cheaper than the cost of a new tire at most places!These are good, honest people with great customer service, and I’m glad Dorchester has high-quality, friendly, yet modestly priced businesses like these, as a fairly new resident of Dorchester.It can get busy on Saturdays because of their great reputation, but they work fast!Cheap, reasonable prices and they knew my budget. Gave me affordable solutions to my problems knowing my fresh-out-of-college budget. Really good people.Definitely coming again sometime!
Always a great experience. They get you in as fast as they can and their work is top notch!
Excellent service where you can restore old tires and buy new ones!
I brought my car in to have all four of my tires replaced back in the spring. They said the lugs were stripped from a previous mechanic doing work on the my car and my car had to stay over night so they could get the parts to fix it. I had to get a rent to car so I wouldn’t miss work. They didn’t fix the problem and I had to have it redone by someone more qualified. Buyer beware even with the nice guy running the front office. He is a sales man and will lie to you.
Ive been going for a couple of years now. They store my tires there off season which is a huge convenience. They are very busy because they are good. Great service!!!
The service and professionalism is excellent. Rare and refreshing enough, but the expertise takes it.They distinguish themselves from the chains and discount stores.
Gary is the best. I was in and out in 25 mins, and helped me feel informed about buying the replacement tire that was right for my car.
The store employees greet all customers with a welcoming greeting.This establishment will do a great job on your car and make sure you understand everything that is taking place. Professional, kind and excellent service.
Very pleased. Recently had a slow leak fixed quickly. In the past they have recommended (and installed) good tires that were not the most expensive.
Patrick was super polite, professional, and fast. He answered any question I had with ease. I would highly recommend this place of business and Patrick personally.
I went here with a flat tire and JT was such a huge help! He immediately fit me in between appointments and was extremely friendly and knowledgeable. I would highly recommend Dorchester tire and will continue to go here for all car issues!
Dorchester tire is the best keep the service I will always come back thankyou
Ive recommended this shop to three of my friends after receiving a recommendation here from a buddy as well. Ive brought two of my cars here (both imports) and they have been prompt, courteous and above all FRIENDLY. Everyone who works here has been a pleasure to deal with. I wish all organizations had such nice staff. Also, their prices are fair and Im comfortable with their quality of work.
I believe the employee who helped me was Pat! So sorry if I’m wrong because he was awesome. Will def. return for any tires needs after this one experience alone. Thanks so much!
Very knowledgeable staff. Very welcoming also. Prices are fair. I did not feel like any price gouging was going on. I will continue to give them my business.
I have always had a great experience with Dorchester Tire - always friendly - helpful(I even saw one person having a not so good day - but he still was great to everyone) answered questions that I did not have the answer to and turned out to be very helpful.Actually one time they went out of their way to help try to solve a problem I had with one tire and I plan going back for more service.
Amazing service - I was having a terrible week with all my car trouble and every single person here was awesome! On top of providing incredible service, the way the staff bantered with each other cracked me up. Best place in Boston for tire services that Ive ever visited, hands down :)
I showed up for an inspection sticker & was greeted and assisted right away. My inspection was done in 20 minutes. Quick, easy & affordable.
Great customer service even during covid
I went down the street to AAA AUTO TECH (horrible) who wanted to charge me $59.99 to reprogram my tires, went to get a second opinion from Dorchester Tire Services and they were able to fix my simple problems for free ( which took seconds due to their knowledgeable team) and also advised me that my rear tires needed some changing.. great team, I truly can say they know what they are talking about!
The whole crew here is great. Ive had some problems with mechanics in the past, but everyone here has been great. Fast, honest, thorough, and priced very fairly. When issues arise, this is my go-to, and if its something they cant handle, they always point me in the right direction. I highly recommend them.
As always Dorchester Tire provides quick straightforward service. The staff is friendly and available to answer questions. I have no problem recommending them to friends for their service needs.
Great, friendly service. All 4 tires replaced in a very timely manner while I waited! Highly recommend and will be back!
Dorchester Tire was recommended to me by my mechanic. They were quick, kind, and helpful, and had my car ready much faster than anticipated. I will definitely be going back, and highly recommend it!
I use these guys for all my maintenance and they are always great. They are straightforward and honest. My car is always running well, what else do you want?
Very fast and great service. Everyone was very nice and helpful with my car. They even told me other things I may need to buy for my car, without pressuring me to buy now. Will be back !!
GREAT experience at Dorchester Tire Service. They were quick, efficient, and friendly! They let my dog sit in the waiting room and gave him treats. Highly recommend this group as they offer some of the best service Ive ever seen.
I came here because of all the good reviews and have to admit theyre all spot on. I got great assistance from the moment I walked in. The situation I had turned out to be one that requires a different approach than they could take at that moment (an issue with the previous owner of my car, not with the shop), but Im definitely coming back here when I need new tires in a few months. They gave me a quote, explained options, and were more knowledgeable than any shop I think Ive ever been to.
Courteous and prompt service. I am very happy with Dorchester Tire. Since I work down the street, I was able to leave my damaged tire with them to patch while I went to work, then returned later in the day when they very quickly put the tire back on. Everyone was welcoming, approachable and friendly. Ill be back anytime I have car trouble and recommend them to everyone.
If I could give -5 stars I would, Very unprofessional and irresponsible service, They f----- had forgotten to put the oil cap back on and that oil has spilled all over the engine.And trust me they do their best to get rid of you as quickly as possible, They just want your money.Double check your car if you bring it to this place and Contact me if you want to know the rest of the story.
Fast and friendly service. Took me in the morning with no appointment for a tire repair and oil change.
Went for inspection sticker. Only had one day left. There were people in front of me but the person doing the inspection was working very diligently and I did not have as long wait.Good place to go to.
Always excellent service and friendly personnel!
Was very pleased with my first but not last visit to Dorchester tire!!! Staff was welcoming, informative and an all around pleasure to deal with. It was pretty busy and I feel my wait time was reasonable. I received an oil change and a tire patch and the price was amazing!!! I will be back! Thank you Dorchester Tire!
Great service. Fast, thorough, reasonably priced expertise. They do mass volume, but they have it down to an art form.
Great shop! Had an initial problem with one of the tires I had purchased here, the staff was friendly and helpful and resolved the issues with no additional charges.These guys really are honest people who just want to help you solve problems with your car. Highly recommend!
Good crew and great service. Came in for a tire plug at the end of the business day, they got me in and out in just under an hour with a full house. Courteous and informative about other issues they had concerns about, not pushy about repairing it immediately, just a heads up for maintenance down the road.Great experience, I will definitely do business with these guys in the future.
Kind, helpful, honest and friendly service. Looked for a tire leak for no charge and told me not to replace wipers bc the ones I have are fine. Love that!
Absolutely incredible customer service, very kind, fast and high quality. Sincerely recommend. (Flat tire, replacement tire, installation and removal $146). Patching up a tire is $30 flat rate! These folks are the best in the biz especially if you are living south of the city they are conveniently off of 93. They are so kind - I was having a horrible day and they helped me make things quick and easy.
Always nice team. Technicians always answer clearly to my concern.
Really friendly staff, they are willing to work with their customers as opposed to trying to give them an ultimatum and rip them off. Turns out I didnt need service at this place, since my rim was dented and unable to be repaired by them, so instead of making me replace it right there, they sent me to a different company to get it fixed. They are good, honest, and caring, and run a fine operation.
Aside from the speed and quality of their work (which is remarkable), the best part about Dorchester Tire is that they come by honestly and make you feel valued as a customer. Ive never felt like Ive been upsold or hoodwinked. Their services are always fairly priced and they stand by their work. Between myself and my fiance, weve been to Dorchester Tire a half dozen times since we moved to the neighborhood a couple years ago and not once did we have a poor experience. These guys are always our first call when something goes wrong with our vehicles and I dont see that changing anytime soon. - theyve earned our trust and loyalty.
These guys know what they are doing. Extremely fair pricing and spot on service. Couldnt have had a better experience! They even noticed other potential issues and appreciate what they do here!
I had a oil change. The gentleman at the counter was very pleasant and helpful. Service was fast.
Good, honest service. Never tried to upsell me, and were always frank about what did and did not need to be done.
They were incredibly professional and talked through all my options with me without trying upsell anything. Thanks a lot. Ill be back if I need any other tire items.
Dorchester Tire provides excellence service. Their staff are extremely attentive and try to get you out of their asap. As a woman, its nice when the staff actually listen to what you are saying. Great service! Thankyou - much appreciated.
My experience with DOT Service was amazing! Very knowledgeable crew and extremely efficient. I would highly recommend them to all my friends and family!
The staff were clear about best time to arrive for service. (no appointments taken). They were fast and professional and prices reasonable
Been here only twice but theyve been really accommodating each time and got me out of there as fast as they could.
The customer service here is amazing! I was helped by Pat and he was extremely friendly and he was very upfront and clear about the service they provided. Dorchester Tire has no-bull no run around culture. it just feels like you are getting the best service for your money. I have been to other companies, and they all try to up-sell their products on customers which can be tricky for customers who do not know any better. Each service associate truly tries their best to get the best tire or service that the individual customer needs.
Dorchester Tire ServiceThe tire symbol light came on & without hesitation I went to Dorchester Tire Service. Pat explained to me & my father the multiple reasons that causes the tire symbol to come on. He also shared the different price points depending on the problem. It turned out that it was a sensor problem. As a female, who doesn’t know much about cars, I found his explanation “honest & customer friendly.” It’s important to me since it’s not uncommon for females to be duped at auto shops. Again, I highly recommend Dorchester Tire Service. A++ to Pat!
Best shop in Dorchester. Honest guys who treat you fairly. On multiple occasions, theyve saved me hundreds of dollars. They dont do unnecessary work, they dont overcharge, and they work fast.
Came in for an inspection sticker, came out with a smile! Everyone was so helpful and really friendly! Ill definitely be coming back next year :)