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Ell-Bern Automotive Service & Tires Inc.
785 Tremont St, Boston, MA 02118, United States
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Ell-Bern Automotive Service & Tires Inc.

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Mi
Review №1

Had a great experience at Ell-Bern. I was having some car issues that were addressed promptly. The staff constantly communicated with me throughout the process. I asked if they could do an oil change and tire rotation on top of the repair and they did it no problem! Very reasonably priced.

Ni
Review №2

Phenomenal shop - Ive taken my car here for issues ranging from oil changes and inspections to major repairs, and am consistently impressed with the quality of their work, transparent and fair prices, and professional treatment. Highly recommend Ell-Bern to anyone in the area!

Ma
Review №3

This business is absolutely amazing! Everyone that works there is so nice and goes above and beyond to help their customers. They are fast and efficient and so kind. I’ve never had such a great experience at a car place! This one was amazing (best auto place experience I’ve ever had had). It’s the only place to use in Boston in my opinion (especially if you are a young attractive women & men are usually predatory toward you at auto shops). These men are in incredibly nice and professional at all times. 1000/10 recommend. No where else anyone should go for car work in Boston except here. Exceptional service ♥️♥️♥️

He
Review №4

Super efficient and friendly. I just drove across the country to wake up to a flat tire at my new home. So grateful to have these folks nearby! They plugged it in no time, even though the shop was busy. Great price too.

Br
Review №5

I had come here for a vehicle inspection previously and everyone was extremely polite and professional. I am new to the area and a couple people recommended this place. Came back when I heard some noises coming from my car. Once again everyone I dealt with was extremely nice and they were very honest. I dropped off my car and they were able to get back to very promptly. I will definitely be coming back for future car issues or maintenance. Highly recommend.

Pr
Review №6

The gentlemen that service my car for an TNC inspection was very polite and kind.

Do
Review №7

I moved to Boston Jan 2020 and found ell Bern in the city. I have a 2007 mercury Milan. They do a great job servicing and any repair . prompt courteous and reasonable

Mo
Review №8

Great spot, very professional and SUPER nice. Definitely will be back soon!

Ti
Review №9

Prices are fair for being right in Boston, and I never get the feeling that they are trying to pressure me into some unnecessary additional expense. I trust these guys more than most auto shops.

Mi
Review №10

I had a great experience the nice lady was polite nice and took me right in for an inspection it was quick. Good prices and very professional i definetly will b coming back for my car needs i definetly reccommend this place

Jo
Review №11

Went in today for an inspection and an oil change, they quoted me 50 something or other for the fully synthetic oil change and 35 on inspection as posted on their store front. Guys were great to me and quick service. I did however fail my inspection for a headlight, 2 plate lights, and 1 side marker light. I had them fix it for ease and not wanting to come back for the pass sticker or pay for it again elsewhere, but they are easy fixes. After I left I looked up the light prices at autozone and wasn’t pleased to find I was up charged $20 on the headlight, and $10 on the other 3 as they are the same light. That’s $50, and then they charged me $45 for labor.. it took all of 10 minutes. I want my $100 back! I understand a small upcharge for convenience and happy to pay them for their time, but I feel ripped off.

Ty
Review №12

Best place in Boston to get that Inspection Sticker!!!

Ma
Review №13

Great place, went for the inspection, quick and easy. Before I left I asked if by chance they could help me figure out who to go to because my car seat handle that opens up to the backseat was very hard. The guy started checking out right away and added some oil to something underneath the seat and voila! He wouldn’t charge me for that, and the lady and guy who worked with me were fantastic.

To
Review №14

Always great service. The knowledge of German cars gives me great confidence in the advice I get and the professionalism that is applied to my Audi.Honest, friendly and reasonably priced. That is hard combination to beat these days.

Ka
Review №15

Amazing service, even better people ! Theyve helped me out on numerous occasions with flat tires/tire replacement. Haydar is the friendliest guy to work with and he will personally make sure that your repair gets done perfectly. A super professional auto-shop with personal attention, 5 stars!!!

Ty
Review №16

Get a quote first! Brought my car in to have one tire replaced and my front tires rotated with my rears. With a hydraulic lift and impact gun, for a mechanic, thats 10 minutes of work moving slowly. They charged me $60 for the rotation which is the equivalent of about 45minutes of work but he took the $5 disposal fee off because I complained and their prices are set. Your set prices will have me never come back.The only price that was quoted to me upfront was $35 to mount the tire. I asked to rotate the tires. I did not ask for balancing. We are in a pandemic and some of us CANNOT work and are loving of savings but thanks for being condescending in your reply. Also no one was wearing masks that was working there.

Fr
Review №17

These guys saved my bacon on this Saturday afternoon when my tire went soft. I searched for a tire shop near me and this came up as closest. I pulled in just to use the air pump but the eagle eye mechanic made a quick diagnosis that there was a hole near the edge of the tread.At first it seemed like a temporary patch would Be the best they could do but I drove off less than half an hour later with a permanent patch and much gratitude.If I lived nearby theyd be my new mechanics.

Sa
Review №18

Excellent service. They repaired my tire right away when I arrived at the shop. The mechanics were friendly, knowledgeable, and efficient. Highly recommend!

de
Review №19

Great fast service. Would recommend to my other people.

Ra
Review №20

Awesome service. Really happy with ell bern

Mi
Review №21

Good help hard workers

Ha
Review №22

I went for state inspection, everyone was very nice and it was super quick!

Ca
Review №23

Fast and easy inspection. Highly recommended.

An
Review №24

Got my state inspection here. I had to ask them to wear a mask in my car (how is that not the default?) but when I asked, they did without complaint. Also gave me a disinfecting wipe afterward for the keys and interior, which I appreciated.

Gr
Review №25

I liked this service. I had some minor ignition problems and the guys quickly found the cause and fixed it. Good job.

Ma
Review №26

Very smooth and fast service. Reasonable prices, and my vehicle inspection and coolant tank replacement was a breeze

Jo
Review №27

Best place to get your inspection sticker. Came here after Boch Toyota quoted $400 bucks to get my car fixed (and only half fixed by the looks of what Ell-Bern did for me in the end). Came to Ell Bern and was charged 1/4th of the price to resolve 100% of my issues in half the time it took Bock Toyota to look into my car. This place has honestly, integrity and beyond that professionalism which all are very difficult to find in the auto repair service

Ch
Review №28

This garage is a neighborhood gem. They have kept my 17 year old car up and running like a top since I acquired it in 2017. They are trustworthy, fair, friendly, I just cant say enough about all the guys who I deal with there, including the mechanics (who I dont deal with directly). They explain the problem clearly, give me options and always deliver on time and stand by their work. Auto work can be confusing and expensive to those of us not in the know. Having a place that I trust to take care of my car relieves my stress, especially because I know that they go the extra mile.

Me
Review №29

Haydar and Steve were great. Needed a power steering hose replaced which they did quickly and for a fair price. They also walked me through my options for my leaky CV boots including transparent quotes for all options. Super friendly, easy to work with. Highly recommend.

As
Review №30

Got my inspection here. Excellent, fast and professional service.

gm
Review №31

Nice, friendly, and reliable. Went in for an inspection and found out my car is missing the right reflector in the back. They allowed us to keep the car there till the part came in and kept us up to date regularly. Definitely will be coming here for all future car problems!

Ia
Review №32

Fast service to get your inspection

Ch
Review №33

These guys are great. Used them for two years. Fast, professional, fair pricing and just nice people to work with.

Ry
Review №34

Went here for car inspection. Quick service. In and out within 10 minutes. Cash-only for car inspection.

Ja
Review №35

A few years ago, these guys tried to take advantage of my wife during an inspection by failing her and saying her windshield wipers were no good. The wipers were fine, They just wanted to sell her new wipers. Brought the car to another shop, the car passed, no problem. These guys are not honest. I live right next to them and would give them all my business, however, I decided I would never bring my car there again for anything whatsoever. Well shame on me because I tried one more time to get my inspection done there. MISTAKE. Same issues. I’ll pay another honest shop the extra fee just to not have to deal with this place. If you ever find yourself thinking that bringing your car here is a good idea, think again. Don’t do it.**To your response, you’re lying. You tried to sell my wife wipers directly after failing the car. So please, don’t lie to make yourself sound like you don’t try to rip people off. Own it. I would bring both of my cars to you for anything and everything but every time I’ve done that, it backfires due to how you run your business. So like I said, shame on me for trying again.

Al
Review №36

Ill never take my car there again and will not recommend it. Please consider taking you car to a different place. Horrible service. Not professional

Sa
Review №37

Great! Got my state inspection done and they were very speedy and nice.

Ba
Review №38

Very knowledgeable mechanic the only class AA one would recommend it anytime to anyone

Ca
Review №39

Steve is the best! I leave my keys with the gas attendant at night and like clockwork, my car is always fixed first thing in the morning! These guys are honest, punctual and reliable.

El
Review №40

Very fast service. Too fast, in fact. Now I dont know what to do with the rest of my afternoon. Its like, I thought I was going to get something productive done today, and that oil change was so easy, it almost feels like I didnt get anything done. Now I have to do something else? Ugh!

Wa
Review №41

Came here for a pre-purchase inspection of a 2005 Prius. They knew what to look for, and gave me honest advice which made sense. Will definitely be coming here again.

Jo
Review №42

This place is excellent! Mechanics Tom, Manny and all the staff were exceptional.Do not hesitate to use them for all your auto needs. Knowledgeable, honest and fair with their prices.

Su
Review №43

Got my Massachusetts vehicle inspection here. They were friendly and quick!

Jo
Review №44

Great mechanics and great quick service. Def going back there.

Jo
Review №45

Great service, reasonable prices. Went in for an inspection and found my LED tail light was bad. I was pleasantly surprised to have a replacement quoted immediately and was able to leave my vehicle to be repaired as soon as the part arrived. Back on the road in 24 hours. I will definitely go back!

An
Review №46

There arent a ton of auto shops that will tell you the truth about what the heck that rattle is, but this place (and Steve in particular) will and they will be honest about what it will take to fix it. I brought my car in for a repair I put off for MONTHS and of course left it to the last minute before needing an inspection, but Steve took a look, told me what the fix would entail, and turned everything around really quickly. Its where I will go from now on for all the rattles and dings. Thanks!

Ka
Review №47

Super nice guys here--I came in for an inspection before work and they were nice, thoughtful, competent, and advised me well. I just bought a car this weekend so needed an inspection sticker. I failed because one of the break lights was out. The guy walked me through it, told me to go back to the dealer to have it fixed, and was really nice. Said hed redo the inspection for free after they fixed it! Id definitely go back. FYI, its cash only for inspections.

St
Review №48

Fantastic service -- was curtious and professional, will definitely be back

He
Review №49

What an honest, down-to-earth, great guy Steve is! I brought my car in for inspection, and Steve took the time to show me and explain to me exactly what the likely problem was that led to my cars failure to pass. No sales pitch, no spin, just a really trustworthy, straightforward guy. So refreshing! Im glad I took my car here - they are honest and efficient, were able to fix my car quickly, and charged me far less than it would have cost at the dealers, or any other place Ive taken my car to in the past.

Da
Review №50

These guys are friendly but they run the lights out scam when you try to get your car inspected.It goes like this: your side light is out, let me replace it for 10$, and since I didnt take a picture before I dont have proof. When you go to pay he says its actually 15 so watch out for this!!!

Ro
Review №51

I brought my car into Ell Bern to have the brakes looked at, and get some new tires mounted. Being the indecisive person that I am, I changed my mind on the tires I wanted after the order was already made. The owner of the shop allowed me to change my order and return the original tires at no cost. My brakes and rotors were changed out, and they felt better than they did the day I purchased my car 3 years ago. Everything was done in a timely manner, and everything is done with quality products (which is important to me). I would highly recommend doing business here, especially if you care about your vehicle.

Mi
Review №52

SUV towed to them Fri. afternoon - my sons college room loaded inside ready to come home. Ali and Steve looked at the car, order needed part and had me on the road early next day. They could have A) not had time for me B) charged me anything but they understood what I needed and fixed the car at a reasonable price.Well Done Gentlemen, Well Done

Mu
Review №53

Very nice and good employees, quick & honest service. Got to watch the whole process & learn about my car. Will definitely be back.They have excellent service.Thank you guys

Ja
Review №54

Returned multiple times to get the same problem repaired. End result - after 4 attempts I had to take my vehicle to another shop. Customer service - 2.0

Br
Review №55

The manager is at first abrasive but if youre nice then hes a great guy 🤷‍♂️

Ma
Review №56

Highly recommend Ell-Bern service station. I came for for an expired inspection sticker....unknowingly with an expired registration they helped me renew it online. MO yes MO was all smiles SUPER CALM he is an absolute gem of a person. I will come here always for everything from gas to repairs!!!! In a world where everyone is so stressed and angry what an unexpected surprise 💫💫💫💫

A
Review №57

350 to install a blade motor? Yeah ok. I went to N&K right on blue hill ave and got it done for 40 dollars. This place is good for a quick flat fix. Mechanical work? I wont go there.

Al
Review №58

This is the real deal when it comes to detail and car wash! If you are a car person and need paint correction or clay bar or ceramic coating this is the place. I booked an appointment a week in advance, dropped off the car Saturday morning and picked it up in the afternoon. Very professional and a master of his craft! Highly recommend.

Br
Review №59

From the time we first heard the horrific noise on I-93 and called then as the nearest shop to the time we were driving away in a repaired vehicle was just under 2 hours!!The service was fast and the people were courteous and professional! Check them out!!

Ca
Review №60

Walked my rim over because tire came off bead and I was on side of road. Was closest shop walking distance. 5min process to mount my tire back on and they charged me $40??? Most places will charge $10-15 to mount a tire. Absurd price and did not tell me the cost until after the fact. No warrantee either if it comes off again. Took advantage of me, do not go here. Local resident who will no longer give them any business. I recommend Frans Auto just a few miles away in dorechester.

Ru
Review №61

Avoid this place at all cost!! This place is convenient and wanted to give it a try. I brought in my car d/t break issues and they diagnosed it with master cylinder needed replacement. Paid about $500 bucks for it. I thought ok that’s reasonable but when I got the car same the break still delayed didn’t notice any changes. Brought it back the next day and the guy “fixed” it but still the issue is there. I was not happy with their service and will not do business with them going forward. Oh and another occasion I went in with flat tire and had my tire but they said it was no good need a new one and the price will b 100 and something, then I went to another shop and they said my tire is good just 10 dollars to put it back. They’re not honest.

Da
Review №62

Stopped here while in Boston because my exhaust pipe was hanging too low. Were from Vermont on vacation so we were kind of under pressure to find somebody quick. Gary was nice and helpful. He explained everything to me and didnt seem in a rush when I asked a lot of questions. He noticed something else wrong that needed fixing, but he wasnt pushy about saying it needed to be done. He seemed very trustworthy. I also noticed as we were leaving another customer came in with her car and she greeted him by name, so they must have some loyal customers.Payed more than I had hoped to going (had to replace the whole exhaust, it was rusted out), but thats normal for car repairs, haha. I trust the guy and believe he gave me an honest deal.

Th
Review №63

Modified car friendly

St
Review №64

Got a quick car inspection here and didnt need to wait too long to get it inspected. They take cash only for the inspections but theres a nearby ATM. The guy that did my inspection was polite and professional.

Yi
Review №65

Its a nice place! They did my car inspection quickly.

Ar
Review №66

These guys are the absolute best. No complaints, happy that they are in the neighborhood.

Jo
Review №67

As an independent shop, the Ell-Bern team is helmed by Haydar Ali. He is extremely knowledgeable, well-trained, and personable, and works hard to make sure his team takes care of their customers.In contrast with other larger shops that can feel like a shopping mall department store experience, Haydar and his team work to put a personal touch to their service. Its worth it to become a regular, because they work hard to go the extra mile to take care of you. Today I brought in my car for an oil change, and as I was leaving I mentioned I knew I would have to bring it in for a fuller check-up soon. He told me they had just done it, everything had checked out okay with the fluids etc, and then proceeded to replace two of the brake lights at no additional charge.If you want to support independent business owners with a commitment to excellence, Ell-Bern is the place for you.

Ma
Review №68

Went for state inspection. They were quick and professional. Will use them again.

Me
Review №69

Very nice employees, quick & honest service. Got to watch the whole process & learn about my car. Will definitely be back.

Mi
Review №70

Friendly quick service in a chaotic neighborhood..

ge
Review №71

The best place in town for tires and service. The crew are awesome and friendly and get the job done quick and correct. Absolutely love this place

Br
Review №72

Great experience. I highly recommend, especially for a German car. Years of wasting money at the dealer and other Euro mechanics made me pretty cynical, so I was really taken aback by my experience at Ell Bern. They really go out of their way to make the customer happy. Other shops should take note.Haydar is a real pro, and Id trust him with any vehicle I own. If youre a car fanatic, this is your guy.

Lu
Review №73

I had a flat tire just before a planned trip to NYC. They were very professional and accommodating, found the hole/leak in the tire quickly and repaired it promptly. I will most certainly be returning.

Ri
Review №74

Awesome, Friendly & Fast Inspection! Cant wait to go back and get my spring tune-up this week (yes Spring! haha)

Al
Review №75

Have been ripping off the community for as far as i can remember. Yes they are very rude. They make their off of people that dont know no better. Like the college students North Eastern ect. They need to be shut down.FYI they dont like colored people at. They dont mine letteing you know it either! Spend your money some where else. Your moneys green but your ski. Isnt. I ve seen them having customers coming back just because!!! Shame on them. Thumbs down all around!!!👎

Sa
Review №76

Getting an inspection was never faster! Wish every place was like this. Not sure about auto repair work but will give it a try when I need it. Location seems pretty well kept.

Iv
Review №77

Not an honest shop!!My car failed inspection there due to a suspension issue. I took it to another shop, and watched 3 mechanics look at it under a lift and all conclude nothing was wrong with the suspension. Then I took it to another shop that does inspection tests, and I watched two more mechanics look at it there to also conclude that the suspension had no issues. I ended up paying the $35 fee again at the other shop. Eli-Bern has a convenient location, but theyll waste your time and money with incorrect inspections. Save your time and go elsewhere.

Jo
Review №78

A few weeks ago I had a tire blow out in Boston. I bought 4 tires at Ell Bern Tire Center on Tremont Street. This Monday, my dealership told me the tires didnt meet the Volvo load rating (?) and I didnt pass inspection. Today I returned to Ell Bern and the owner replaced the tires at no cost. Thank you Ali!If you are one of my Boston friends, please support this local and ethical business.

Br
Review №79

Have mildly modified Supra that has been having on and off issues. Haydar was able to track down them and get it back up and running. Even got me in for some last minute repair work recently. No one better!!

Al
Review №80

These guys did a great job on Saturday for me. A little bit of a wait but actual inspection took 10 minutes. If you live in the south end, could not be more convenient.

Do
Review №81

Guy is rude every time. Just completely unpleasant at all moments.

Vi
Review №82

Quick turn around for inspections. A bit too by the book.

Ol
Review №83

Fixed a tire very quickly on a Monday morning!

Da
Review №84

Great first experience at Ell-Bern. Got my car inspected & an oil change. Should be straightforward, and it was. No complaints

Pa
Review №85

Very nice staff, speedy inspection. Would be 5 stars if they took credit card for inspections.

Ri
Review №86

The best place to get your car serviced and maintain.. awesome people great service ...

Ja
Review №87

They were quick, but thorough and honest. I would definitely recommend them. Satisfied customer here.

Ma
Review №88

The guys are very helpful, friendly, and professional and the prices are reasonable. I will return for other work on my car when it needs it.

Ch
Review №89

After running over a tire and I ordered a new one online (since Town Fair Tire was going to charge double for the tire). Ell-Bern was down the street from me. They removed my old tire and installed the new one. I was in an out in about 20 something minutes for $35 (cash only, but atm on premises). They were very friendly, upfront, and very quick. Highly recommend to South Enders!

Aw
Review №90

Wow I can’t stress how amazing these guys are, from service to reliability and customer service. I will never go anywhere else!!!!! My go to spot for all my car needs !!!!

Ma
Review №91

Quick repair on my tire took a little while which could be because they are small.

Ba
Review №92

Excellent service thank you so much keep it up

Ni
Review №93

Excellent, polite and speedy service. Excellent replacement and inspection.

A
Review №94

I was treated horribly here. After a failed inspection for my tire he failed to tell me they sold tires! Told me to get a new tire else where. Then when I called after leaving to ask what time they open he hung up on me. Never delt with service this unprofessional from any auto shop.DAY:2 UPDATEafter speaking with the manager after my first review he ensured i would be taken care of the following day. I made Ali aware I would be in first thing in the morning prior to work. I arrived at 7:10 am and waited about 10 mins to be told the manager is not available by the same guy that was extremely rude to me. I made him aware of the discussion and asked that hed assist me in Alis absence. He responded: Im alone and im only doing inspections, not tire changes. I made the guy aware I was told to come in at 7:00 and that i would be helped. He responded well its 7:20 (sarcastically) at this point I became upset as anyone would who got up early to make an appointment and made arraignments for coverage at work to be stood up after being treated disrespectfully. I stated how frustrated i was to come back a second time to be humiliated and antagonized with his sarcastic responses. I immediately left. I called AGAIN after getting to work around 9:00 am and was told the manager is still not available (as he chuckled on the other end of the phone) Im so disgusted and annoyed that im honestly thinking about not returning and paying for another inspection to be preformed. I dont know how this place has four stars.

Ku
Review №95

Haydar Ali was a massive help, great service and definitely would recommend to friends, gotta give a good review on Google too

Ja
Review №96

Excellent, polite and speedy service: tire replacement and inspection.

Yu
Review №97

Very nice people, they are fast and professional, but overpriced for their parts

ta
Review №98

One of the costliest and unprofessional shop to go in. Its inappropriate to hang up a call in between saying “have a good day” before you listen to customer needs and problems. Saying busy shop and you dont need customer is the worst reply you can give.I would never recommend this shop. Wrong attitude.

We
Review №99

Great service, friendly staff and affordable prices!

Mi
Review №100

Worst service I have ever had. I do not recommend this place at all. Staff is so disrespectful.

Information
39 Photos
100 Comments
4 Rating
  • Address:785 Tremont St, Boston, MA 02118, United States
  • Site:http://ellbernservice.com/
  • Phone:+1 617-262-9163
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car inspection station
  • Oil change service
  • Smog inspection station
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:8AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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