Put on hold at the kings ace hardware. Hung up on called again. Put on hold for 10 minutes. Rank back to front desk. Put on hold again. Gave up after 20 minutes.

All most have want .happy to help you find what youre looking for.

Staff was very helpful in the paint and Maria I the best always greats you with a smile

Friendly staff an fair prices

I really appreciated how helpful the employees were.

Fastenal closed before their listed time but fortunately this Ace and its employees were quick to obtain my business, they found what I needed quickly and had it waiting for me once I got there. They will now be my first choice from this point on.

Everyone is always willing to help me find what I need and explains how to use the item Im looking if needed.

Im always in with someone bizarre project or another and they have saved my bacon time and time again. Steve helped me find a ball bearing I lost for the valve body of my (still running) transmission. Dave helped me correct my plumbing at home, install the correct size of pipe and wire for the new compressor at work, and rewire 3way switches into a pressure washer. Everyone on the floor has helped me find something at least once and know right where to look even if its in a dusty box that hasnt been opened in 20 years. Chris and Maria have been so helpful and non-judgmental when I bring parts back on the days I didnt ask for help. Many thanks to everyone in the store

I made a wrong buy and two and a half weeks later without receipt using my rewards card they were able to help me thank you very much Ace hardware

Way way overpriced and way way too helpful on the border of strange and Erie, can I help you, can I help you, can I help you ? get away from me weirdo Im trying to think.

ALWAYS GREAT HELP USUALLY HAVE WHAT I NEED

Extremely helpful and kind employees who got me exactly what I needed in no time at all. Whatever they are being paid, they should be paid more, as is the case with all workers of the world. I dream of a day when all Ace Hardware employees live easy and comfortable lives while exercising democratic control over their workplaces. We can make the world a better and more equitable place, with Ace Hardware employees at the forefront of our revolutionary proletarian vanguard party. Long live the Ace Hardware employees of the world. May they do away with the dictatorship of Home Depot, Lowes, and the Bourgeoisie alike.

Theyre always so helpful and knowledgeable about everything

Always fun to look around at all the items. I always leave with more than I came in for.

Today I tried to get propane and the lady who came out, has done this before and we got a empty tank because she don’t know how to fill it and still had to pay the 4.5 gal of propane today when it happens again I refused to pay the 1.3 gal. Asked her not to bang my tank on the ground said it was and aliment issue inside my tank. Last time we went to Ameri gas nothing wrong with our tank, train your people properly on your propane and make sure thier physically capable of tighting the junction part. I truely believe she couldn’t tighten it enough it was hissing and spewing.

We were looking for evaporative cooler filters but they didnt have the size we needed.

Small but great

Pretty decent selection for the location.

Very good customer service...all staff are excellent in this area

I had to go get some propane and they were pretty fast about it and everybody was helpful and friendly

This location has very friendly staff. The place is small but mighty. If youre looking for it Im sure they have it here.

Sondra is top notch at customer service.

Easy to find things and always has what I need staff treats you like a customer and not a number

Awsome employes.. And will find what you need..love this place so personal!

Very friendly place love the folks there

I love that they put in a new parking lot! And freshened up the design of the store if you havent been here for a while definitely worth another look

A good store for those emergencies that need attention right now. Huge selection of do it yourself fixers. Great help and advice.

Friendly professional courteous staff

Very knowledgeable staff helped me with plumbing on my camper was able to go camping the same day very pleased

Great customer experience!

They didnt have what I needed but found out who did!!!

I love this hardware store! The service is so exceptional and I love that I can get what I need for a project without driving to a big box store on the west end. Ive even ordered online and had it shipped to the store and they were super helpful, even with oversized items. Always a great experience!

Hands down my favorite local hardware store. There almost daily for work. Workers greet me by first name when I walk in.

I am the Maintenance Manager for a large organization in Billings. I look for good service and quality parts to maintain our buildings will. I tend to shop local if all possible and stay away from Big Box stores. This Ace Hardware is one of the best for customer service. I frequent the store almost five days a week and never once have I been able to sneak in and buy something without a hello or may I help you. Believe me I have tried to get by them. All the staff are helpful and knowledgeable about the product on the shelf. If they dont have it in the quantity that I need they have it within a few days. They are not always the best in price but by the time I run to the west end I have spent what I save in fuel. You will not go wrong with the State Avenue Ace Hardware.

Great people

Very helpful, almost to helpful when they are slow. But the best customer service anywhere now days. Great job!

Hardware assistant was very helpful and help me locate a filter for my moms mower. U will return for other services...

It is without a doubt the employees that bring me back to this store. Pleasant and knowledgeable!

Most helpful people, outstanding customer service and all around great place to shop. They arent kidding when they say, Ace is the helpful place! The people at the State Avenue location go above and beyond to help you. Thanks for the gold standard in customer service and keep up the phenomenal work!

Very helpful people there and very friendly

Neighborhood hardware store with a wide variety of merchandise, pretty much anything you need. Nice staff. A little pricey on some items.

Very perfossional always have what I need

Small in layout, but large in inventory and smiling, helpful staff. Everything you might need for a DIY project and more! Stop im, you wont be disappointed!!

The store manager Doug is a great guy,they have a awesome team. I use this store so much over others.

A nice hardware store. Ya its more expensive than the big box store, but they help you here. Where if you go to the big stores you see one person trying to hide from you.

Always friendly, not The best selection, I guess its because were on the south side. I will continue to go there because its only a block from home.

Its handy to have a hardware store close at hand

Very helpful employees. Went in for potting soil for aloe Vera plants and they helped us get what we needed. Very clean store. Fair prices. Would definitely shop here again.

Helpful staff and reasonably priced merchandise, much easier locating items I need here, as opposed to the giant hardware labyrinth stores.

Decent service. Helpful employees. Acceptable prices. Predictable selection of goods.

I really like this place. People that work there are even better. Really really nice people.

Ace always has what is m looking for and very helpful employees.

The staff, like Rodney, were very helpful in helping me find the hardware I needed.

Its a great place for a quick stop for hardware and hardware accessorys. Amazing staff as well.

Great place to get your hardware needs taken care of.

They have my favorite lotion(naked bee) and the staff are always so helpful and friendly. Thanks yall your awesome!

This is one Ace I enjoy. Nobody follows you around asking you the same question over and over. Asked me once if I needed help then they let me shop around.

Dave really knows his stuff..always ask for him

Love this local store. Friendly and helpful folks.

It is not a large store but you are greeted at the door and help is freely given. If I need something and am in the area, I go there and I live in the West end.

Very helpful. Very friendly. Quick and efficient on refilling propane.

Love the popcorn. They always have what I need. So nice.

Just moved their check out stands so its easier to gey in and out.

Love this little local store, very helpful folks over there!

Tool for all your household needs great employees very eager to please and assist you

Very close to home. Friendly knowledgeable staff

Kind and quick. I just needed some propane.

Great service. With quality products like Craftsman tools...

Good customer service and Lisas cute

After you have been asked if any assistance is needed they actually leave you alone. Great store.

They are always helpful when I go in there for something.

Great place prompt service, fair prices, be Friendly

I love having a smaller hardware store where you can actually find everything you want and you know everyone in the building. Their customer service is always top notch.

Always treated with friendliness n respect. The employees here go out of their way to help you. This Ace Hardware is my favorite of all the Ace stores in Billings.

Great service got plumbing parts.

The gal mixed my paint for me has always done a terrific job, I would recommend my Ace Hardware to all of my friends!

Customer Service was prompt and polite. Excellent experience from Sondra and Chris

The phone number is wrongDoes anyone know the right one?

Very helpful & happy to help. Had a few keys made & every 1 of the keys worked without any issues!

You can most things.some are at bigger places like lowes or home depot.commen items can be found here.freindly help.good location.

The employees are very helpful.

Very good service, excellent staff Thank you

The employees are very friendly and helpful! I never have trouble finding everything I need.

Always helpful and its hard to believe what all they have

Awesome friendly staff willing to help usually has what Im looking for

Most helpful customer service in town

The staff is very friendly and helpful everytime I am there.

Great old ace hardware everything including the kitchen sink 🤠

Great service and people, little crowded but good store

Found what I needed and cheaper than Moen by 90.00.

Great local hardware store. Lots of hardware with helpful friendly people.

Has a bit of everything a person would need

The people are just great.

Friendly staff with good prices

Great people in this store very friendly and knowledgeable.

Super helpful and convenient location

Great place! Travis was very helpful!

Extremely helpful staff. Very pleasant shopping experience.

Fantastic local hardware store. Friendly, helpful people

I love this place. What other place can you go with just a picture and a problem and the staff will bend over backwards to help you solve it