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The Home Depot
2784 King Ave W, Billings, MT 59102, United States
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The Home Depot
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Hi
Review №1

Home Depot has always supported veterans! Love their parking spots for them as well.Today on a cold day I went into a nice warm building, where all the employees were friendly and helpful. Thank you for showing up today and the great service!

El
Review №2

Charles was amazing! The most helpful, personable, caring professional employee. Helped us with our generator needs. Charles will prob own the company some day with the pride he takes in his job! Way to go Home Depot for having such a great employee. What ever he’s making he deserves a raise!

je
Review №3

We usually love home depot, but today we had a fridge delivered from them and Im very disappointed. They broke our bottom step and knocked our light fixture loose & didnt even say anything. Not an oops, Im sorry, just left it broken and didnt say a word. We didnt find out till they left and we went outside. The fridge is great tho, so I guess theres that 🤷‍♀️

Ar
Review №4

I bought 20 2x3x8 and 2 package jigsaw blades and Staples. The lady at the CK out was rude and she didnt give me any help with rap the studs nor did I get a receipt but paid by Credit card. But I thought she should have been more helpful.

Be
Review №5

This store is HUGE. If I ever win a Home Depot spending spree I am going to ask if I can spend it at this location! I found exactly what I needed right where I thought it would be. The employees were very helpful and friendly. A great overall experience and I look forward to future visits.

Po
Review №6

This store is very well run, in my opinion. Was getting a new rideable lawnmower for property management, and staff was very very helpful.Selection wasnt huge, but we found a good one, and getting everything written up and purchasing was very helpful.I wish I could remember the name of the worker that helped us, but he helped us pick a mower, buy it, and also loaded it into the back of our trailer, that was across the whole parking lot. Seems to be a very reliable store, staff is very friendly and professional, wish more stores where I normally live could be like this home depot

Jo
Review №7

Almost always have what I want or need. Helpful employees.

Kr
Review №8

Nathan in flooring along with the other lady and gentlemen that were working in that area were so helpful and friendly. Nathan was great at answering my carpet questions and helping us order waterproof flooring. We found a beautiful Butcher Block counter for my pantry and one in my laundry room.

Ra
Review №9

I dont think I have ever had employees blatantly ignore a customer as much as this place. Went to the lawn and garden and found 2 employees. We started walking toward them to ask a question, the looked us dead in our eyes and when we got about 10 ft from em.... The turned and walked the other way. So we did the same, turned and walked the other way. NOW they want to ask if we need help. We told them we did until you showed you have no desire to help. Worst customer service EVER.

Ro
Review №10

Home Depot is THE best place in town to one stop shop for you home. The have a great staff that are willing and able to help, and a wide variety and selection of quality products for the home! Thanks Home Depot for helping build our community better!

Ph
Review №11

Always able to get what I need and usually can get in and out in a timely manner, the place is kept clean and products are easily found

Ma
Review №12

You can find everything you need at Home Depot for all your home repair needs. And if they dont have it, our it is a custom order, then just order it. They will call you with an arrival date. So courteous. Must have Home Depot if you own a home.

ma
Review №13

Normal home depot but staff was a little rude asking where to find something and they act like they had better stuff to do then take 2 seconds to just tell you

An
Review №14

We had a lawn mower issue due to no fault of the store. We ended up returning two mowers that created a rather difficult transaction. The assistant store manager, Charles S and the return clerk Shiloh were absolutely wonderful. They stayed positive, made phone calls and resolved the issue. We appreciate their efforts and will continue to shop at Home Depot in Billings MT.

To
Review №15

Curbside takes FOREVER every single time. Ordered a work bench, took 3 weeks to get to our house, and it came damaged. Home Depot refused to give more than a 15% discount as compensation. Ordered multiple boxes of wall slats for the garage. We ordered charcoal black color. One box had broken pieces. Another box was white with no shelving pieces.They are inconsistent with pricing online vs. in-store. They are also inconsistent on whats available and what is sold out.They NEVER have enough associates to help. I will say their associates are usually knowledgeable, helpful, and nice. But it is NOT worth it to buy or even look online.

Ka
Review №16

Helpful staff, great deals. Leaves Lowes in the dust on customer satisfaction

Gi
Review №17

They have what you need, youre in and out. Just the way it should be. Great place!

Jo
Review №18

Funny jokes and great customer service from the self check out today. Would recommend.

Wr
Review №19

I was able to find most of what I need. Except the plant stands I needed plant stands with multiple levels. Ordering on line is not good thing for me, I like to be able touch and make sure it sturdy and what I want.The staff assistance made up for the disappointment of the plant stand.

Sh
Review №20

West at the painting department is amazing! Give him a raise! He is so friendly and good at his job

Ma
Review №21

So good...great help in lighting and a lamp and shade issue and later same person...great help with trimmer line. Little did we know it was Lance...the assistant store manager. Great connection and even better help!!! You rock!!!! Deffinately will come back.

Ke
Review №22

They have everything, and are more than willing to assist you in what you need

fl
Review №23

Understaffed. Orange offers services they just dont have the man power to provide. Go across the street, blue is better equipped.

Ba
Review №24

Absolutely awful service. Even when customer service called for someone in hardware, no one showed up. The product I wanted was on the shelf but it was locked down and I couldnt just take it to checkout without an employee coming over and unlocking it. After 10 minutes of waiting for someone, I gave up. Ill just order it online from your competition.

De
Review №25

Great and fast service. Helpful when looking for special items. Had 5 people ask us if they could help us find something. Friendly

Co
Review №26

Good place great service just a lot of people and they have everything locked up people need to quit stealing everything

Ry
Review №27

Its a home depot. Its clean. Staff seems helpful, if your able to find someone who knows whats going on. Never have had a problem here.

Br
Review №28

The ladies in the paint department are extremely helpful, friendly, and give the best advice when it comes to picking out paint and recommending how to do the job right! Thank you so much for the awesome service!

Ri
Review №29

Great associates always willing to assist customer.

Jo
Review №30

Love the Home Depot best place to go all the staff is friendly I have readily available parts for my work

Ja
Review №31

Good inventory. Wide aisles. Clean and orderly.

Do
Review №32

Very helpful . Always someone there to take care of me. Love this place

De
Review №33

Got what I needed, plenty of workers willing to help and answer questions.

De
Review №34

Its the Home Depot. Great place for DIY people. Even though inventories are kinda low these days.

Mo
Review №35

Paid for washer and dryer on June 16. Was told delivery date could be changed so scheduled for July31. Tried to reschedule for an earlier date but only then was told the date could only be pushed back. So kept it for July 31. A few days before schedule delivery date they said the date was moved further out. We purchased for a rental property in another city so it’s not easy for us to be there and need to plan ahead. In trying to talk to someone to get help no one seems to be available. Very frustrated that they have had our money for over a month and did not actually make sure the product was set aside in their stock at the local warehouse.

La
Review №36

Checkout staff was very helpful. In-store staff, not so much. Couldnt find what I was looking for until I had been in the aisle for 15 minutes. Nobody came to assist. I should have been able to find it sooner, perhaps, but I also should have been offered assistance.

Ni
Review №37

Big store, well-stocked.

Ri
Review №38

I usually buy from Lowes because I get a military discount no hassle. Home Depot is inconvenient to do it and now only give discount up to $50 of purchase. I did buy a Ryobi lawnmower because it was the only place I could find that sold an American made version. It is probably just assembled in America but I tried.

Ra
Review №39

It was A great experience every one Is great polite help full

Mi
Review №40

My favorite place for my diy projects. Wish the staff had offered to help me though. I found most of what I wanted and there were no lines at the registers.

Bi
Review №41

While in this store I tripped over the pallets just laying in the aisle. Luckily I was able to catch myself from completely falling into the bricks behind the pallets. Evidently safety is no real concern of this store.

Ri
Review №42

One cash lane! 15 people in line employees walking around doing nothing talking on the phone. Bought threw everything down and walked the hell out. Cash still works home Depot, dont make your customers regret our choice. Next time Ill spend for hundred dollars at ace hardware!

Ri
Review №43

The is a very good homedepot. All the staff are super friendly and always willing to assist. They have a very good select of home DIY goods. When in Billings this is were I always go if I have to fix something.

Fr
Review №44

Peggy is great and very friendly.

Cy
Review №45

Want able to get same day pick up so went in. Glad I did. Centrally located. Clean. Friendly staff. Well lit and well marked

Na
Review №46

Alway go here. Customer servace us great

Sh
Review №47

Nearly always has what I am looking for and they are very helpful.

He
Review №48

Liked the lady who was supper funny about are red hair. Evryone was friendly and helpful.

Ma
Review №49

Great people..always there for questions..and always willing to help

Pe
Review №50

Product selection is good. Irritated that they have gone to self check out. Ciuld be better about giving assistance also.

D.
Review №51

A designers dream of ideas. And everything to keep a beautiful organized home

Al
Review №52

Found sand easily. Price was great. Lead cashier was wonderful.

Gr
Review №53

I shop here very often and Id love to rate it higher than a 3, but besides product, it is the service here that lacks.It seems as if it is almost always terribly hard to find help.When I worked in retail, a company I had, enforced a 10ft policy, that you great any customer you come within 10ft of. I think they have a 1ft policy here, because if you are seeking help, you nearly need to drag them away from their day to get help.

Jo
Review №54

Great customer service.

Ri
Review №55

Typical big box only place for Milwaukee tools

Am
Review №56

Got cute Dino lamp

Ci
Review №57

Ppl are not educated enough for their department. We had to go back 5 times to find the stuff on our own.

Tr
Review №58

Everyone was making fun of a black guy. There were people that could not speak English asking for work in the front

Ti
Review №59

Marlene was such a wonderful nice lady to see as we walked in the door super friendly and extremely helpful. This lady deserves recognition and a raise. She made all the shopping worth it. Thank you Marlene

Lo
Review №60

Bought fencing materials. Staff was helpful through out the whole process.

di
Review №61

I went in to get a pocket door for my house and the guy that helped me I kept asking him is everything I need is in there he kept saying yes I asked him about 5 times he kept saying yes. So when I got home my husband took everything out of the box so we can put the door on there was nothing in the box except the door so my husband went back to talk the the guy and the guy told him I never asked anything. I will NEVER go back to the home depot

Br
Review №62

Looking for Hammered spray paint, nicer selection than other stores

By
Review №63

Were again out of stock on item I was looking for and staff was quite rude when asked a question

Sa
Review №64

GREAT SERVICE AND PRODUCTS

Ja
Review №65

People knew right where the things I needed were and easily processed my return.

tr
Review №66

Got a great deal on some trees. They were healthy.

Ia
Review №67

They almost always have what I need. Decent prices and inventory. Better store than Lowes, in my opinion. Hard to find staff to help you, though. On several trips through this store, Ive seen 4-5 employees, max.

Ja
Review №68

Love the Online ordering and in store pick up!

Da
Review №69

Found exactly what I needed really easily. The people working pointed me in the right direction.

Je
Review №70

Got a screen door repair kit for less than 10 bucks. Win.

Co
Review №71

Second home. Knowledgeable staff

Ke
Review №72

Better customer service than the store in Idaho Falls.

ta
Review №73

For as big the building it is they should carry everything inside instead having to order online to get your product

Ja
Review №74

Kind and helpful folks working there, thanks. Time to deep fry a turkey or two. If you havent tried deep fried turkey youre missing out.

Ja
Review №75

Helping a friend look for a New Dishwasher, they had a good selection and the prices were very competitive. She ended up getting one using their website.

Ra
Review №76

Dont even think of getting any customer service help here. The worst place to go.

T.
Review №77

The store was well stocked. Harder to find associates than normal.

sh
Review №78

I felt there was no help and when there was they had no idea. Very over priced in my opinion. The organization is odd I had to wander all over for the few things I was looking for. In the end left with nothing.

Ed
Review №79

Great customer service!

Su
Review №80

This store has the most consistent customer service with great helpful people. This is my favorite homie improvement store.

Ra
Review №81

Very nice helpful employees working der....deyll make ur day ......awezum place...

Ja
Review №82

Love the staff. Pro build side is always convenient.

Ka
Review №83

We had to buy a new fridge when ours died. We bought a 4-piece appliance package, but had a limited selection based on what was IN the store. The employee made no effort to help with our predicament of *needing* a fridge right away. We bought Samsung, and just months later the ice maker stopped working. (A common Samsung problem apparently.) The repairman *might* have fixed the ice maker, but we now have to unplug/defrost the fridge for 4 days to find out. We bought a mini fridge so we can have groceries in the house during that time. I bought online, something in stock. It took 6 hours for the store to fill my order. Got it home and unpacked, and found a dent all the way thru the box and into the front of the fridge. Tomorrow, I guess Ill be buying a replacement fridge for the temporary fridge that I need to be a placeholder for the first fridge.

A
Review №84

Price gouge on lumber. Dont buy up 188%

Ma
Review №85

Good ol fashioned big box hardware store

Ja
Review №86

They had the connections I needed I checked online first and then went and got them

Mo
Review №87

Diane is the nicest gentleman Ive run into in a long time! Sweet and so helpful ❤

Ni
Review №88

Started early bother Jeremy and Christina were so helpful. They even helped me jump my car after it died in the parking lot. Thats the over and beyond work ethic America needs! Thank you so much for all the help. I will be back for all my jobs.

Mi
Review №89

It was typical, everybody busy doing Lord knows what, cashiers are always friendly and outgoing... They are the ones that make me want to come back there.... When you do find assistance they are helpful and usually knowledgeable.

Ri
Review №90

Hard to find help when you need it

Jo
Review №91

Accused me of shoplifting. When I hadnt.

gu
Review №92

Lumber prices are not going down

Ba
Review №93

Long line and the 2nd cashier decided to take a break and closed her register

st
Review №94

Had some good deals on cordless tools

As
Review №95

Great store. Excellent curbside service!

Ta
Review №96

When I need something for my lawn equipment they have it

Gr
Review №97

Just a little slow on service, but all and all friendly and helpful

Ne
Review №98

Very price for a woke company

br
Review №99

Ordered a mailbox flag online, went to pick it up in store and the lady that helped me was very personable and helped me out with ease. Pretty good prices on everything I saw and the employees that helped us were all nice.

Je
Review №100

Great store. Well kept and very helpful at the pro desk

Information
100 Photos
100 Comments
4 Rating
  • Address:2784 King Ave W, Billings, MT 59102, United States
  • Site:https://homedepot.com/l/Billings/MT/Billings/59102/3101
  • Phone:+1 406-655-9038
Categories
  • Appliance store
  • Home improvement store
  • Bathroom supply store
  • Cabinet store
  • Christmas store
  • Fireplace store
  • Lighting store
  • Paint store
  • Tool store
  • Wood and laminate flooring supplier
Working hours
  • Monday:6AM–9PM
  • Tuesday:6AM–9PM
  • Wednesday:6AM–9PM
  • Thursday:6AM–9PM
  • Friday:7AM–8PM
  • Saturday:6AM–9PM
  • Sunday:6AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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