Great products, the lady at the front is very patient and reliable, gives good advice too.

We purchased a queen-sized shikibuton from Matsu to replace our air mattress for camping. Ive always hated air mattresses so we were ready for something new.Our shikibuton was beautifully custom-made and ready within a few days. It was pretty affordable, made a world of difference for camping, and we now also have it available for house guests.

Very nice selection of Japanese fabrics and bedding. Youve also got a wall of interesting Asian knick knacks on the right side. This is one of the few places in the Bay Area you can buy tatami and associated furniture like mattresses, zaisu, zabuton and tea tables. The owner is very nice and was very transparent about back ordered items

Love their service and as a small business, they are doing best of the best. Most items are come from Japan. When I first walk in it just make me feel like I am in Japan.Love their service! Thank you Betty for always helping me! Love Love Love.

Creative elegance

I love the futon I ordered from this shop, great price and comfortable!

I love Matsu!!! Ive been a customer here for the last 8 years. Betty has made me the most beautiful custom futon mattress, amazing pillows and Ive bought awesome meditation cushions and small pieces of furniture.I love this shop! Its so quiet and peaceful, a real delight to visit. The prices are very reasonable and there are lots of custom fabrications they are willing to do for you.So happy to write this review.

Very good costumer service! absolutely loved everything about this store!

Wonderful place. The staff was lovely and very friendly and very knowledgeable.We were looking for a meditation bench. We tried the one they had and it was a bit too short. They said they could have one made for us one inch taller or more if we needed the extra height for comfort. We debated how tall it should be and sales lady said that our backs were almost straight. If it was too tall we would feel like we were going to fall over. We had the make us one for the same price and it only took a week. We bought a few other things.Wonderful shop. We will be back!

I bought a full-size cotton/wool futon online. I later discovered I could get an organic cotton/wool futon with no flame retardants, and switched my order to that. Even though they had already started my order, Betty switched my order to Organic. I also had to get a doctors note in order to purchase it with no flame retardants.Betty was very helpful and welcoming. From what Ive read from the other reviews, Betty is also the owner. After a bad experience purchasing a mattress from J Life International, shopping with Matsu was refreshing. Every futon is custom made based on how many layers you want, what size, and what materials. They also sell many futon covers, and I plan to buy one soon. The price is very decent for the high quality of the product.

I live outside of California, so I cant say anything about the store itself, but ordering through Matsu was a Great experience! I called with a few questions before ordering a shikibuton (futon) through the online store - the woman I talked to was very patient and helpful. She answered all of my questions, and guided me through choosing the perfect futon for me. After just one week, my custom-made mattress was shipped. I was delighted beyond all expectations when it arrived; this is a Real Japanese shikibuton (not an imitation!), and the quality is beyond superb. I cant praise this company enough. I would recommend Matsu to absolutely anyone, Ill be a customer of theirs for life!

Really interesting stuff; came here looking for a small table, and they basically make everything to order. Knowledgeable staff and I got a folding table made to my exact wishes.

An excellent Japanese store. Good collection of home decor.

Helpful staff and traditional Japanese goods. Nice selection.

Bought a futon & comforter, Awesome love them!

Beautiful selection of textiles and gifts from Japan

I did not buy anything here, but it was nice and if I am in the market for that sort of thing, I would.

Best

Dishonest sales woman.