Easily the best car buying experience we’ve ever had. Ian Smythe @ BMW of Bend was extremely professional, knowledgeable & patient. This is our second purchase from this BMW - both experiences were great but Ian was phenomenal and has earned all our future business. Thank you Ian for the months of keeping an eye out, locating exactly what we wanted and then making the trade in/purchase a breeze.

Great experience with Tyson Mairs and the rest of the Kendall team! Smoothest and most professional purchase transaction ever. Tyson is an excellent communicator and clearly answered questions and concerns - even though most of it was done remotely. Patrick in Financing was great to work with as well. An overall warm welcome and process. The orientation and hand over was at just the right level of detail, and I was soon on my way for a long drive home. Well worth a trek to Bend to buy from the Kendall team again!

A wonderful experience at BMW of Bend. Tyson and Max helped us with the sale. Helped us through the entire process and showed us all the new features! Would definitely buy a car from here again!

Tyson was our salesperson at BMW yesterday. We had spotted this car as a possibility online, had prompt email communication from Tyson where we stated what our needs were & he worked hard to make it happen for us and we drove out with our new car. We appreciate them having the car running with air conditioning when we arrived to test drive. Signing the papers was a pleasant process with Pat & we would recommend anyone to BMW for their service and attention. Ask for Tyson to help you, a very pleasant experience overall.

I HIGHLY recommend purchasing your next BMW at BMW of Bend! From the moment we entered the dealership to the moment we drove off in our new X3 we were treated with true professionalism. Max Orsini certainly made the buying experience one that we will never forget. Max was kind, professional, engaging, and most of all very receptive and respectful regarding our needs. Max not only guided us in the right direction with regard to selecting the perfect vehicle for us—he also walked us through each and every aspect of the buying experience with expertise and ease. Out of all of the car buying experiences we’ve had, this was the absolute BEST. Thank you BMW of Bend for such a great experience.

We recently purchased a BMW X5 and had a great experience. Justin was our salesperson and he was very easy to work with. We came in looking for a different vehicle but after listening to what we were looking for he suggested the X5 because he thought it would also match our needs. Once we decided we wanted to move forward with an X5 he worked hard to get us what we were looking for at a price point we were comfortable with. He was very responsive to my questions throughout the process and the experience was easy and simple.

I just bought a 2016 BMW 428XI from Ian and have decided this was the best car buying experience Ive ever had. Ian was so helpful and not at all pushy. Hes been working with me for 5 months to find the perfect vehicle, and when they got this car, he knew it was for me and called! Im so happy with my purchase and will guide my friends looking to buy a BMW to BMW of Bend and to Ian! Thank you!!

We just picked up our 2021 BMW X3. It is beautiful. It is fast. With crisp handling, it defines the ultimate driving machine. This is the seventh vehicle we have purchased from this location.We ordered this vehicle with a specific color combination and list of options. It took approximately eight weeks from date or order.Chris was helpful and kept us informed throughout the process while waiting for the car to be built and delivered.Pricing was competitive, environment was low pressure and everyone at the dealership delivered kind and attentive service.

We just purchased a BMW X1 from BMW of Bend and it was a remarkably pleasant and professional experience. We had to buy a car within a day or two and they delivered. They accelerated the service of a newly arrived car. It only has 52K on it but they installed new tires and new brakes.The two reps that we dealt with, Tyson and Max, were very cordial and very professional. We were impressed with every aspect of the transaction.

Extremely attentive service personnel, Andy was great! I am from out of town, but they treated me as if I was a returning customer. Great use of technology (sent a video of everything theyd done with explanations of why) and didnt treat me any differently as a female, something few mechanics can say. Highly recommended!

I bought a great car, a “loaded” 2019 BMW X5 in like-new condition at a good price. My sales representative,Tyson Mairs, was very helpful and went out of his way to accommodate my schedule. The buying process was quick and easy.

I bought an X3 from Ian Smythe in 2020. He and Chris Root, the sales manager, have provided exemplary customer service and care since the purchase. When I have questions, Ian is always a text away and Chris has been super kind and helpful with customer service issues. And, the car is exceptional and perfect for Central Oregon’s conditions. Chris and Ian are a highly recommended sales and customer service team. Thanks y’all!

I went to every dealership in Bend… BMW of Bend had the perfect car for me, and the best purchase experience I’ve ever had. Tyson Mairs is the guy to ask for, i got an outstanding deal, they thought of everything, and i wasn’t left sitting or required to haggle for hours. It was truly an exceptional experience.

2nd car weve purchased from Kendall since moving to the Bend area a couple of years ago. Excellent sales staff (Trevor Campbell) and helpful service staff. Always get the red carpet treatment whether it is service or sales.

I recently purchased an X-5 SUV from BMW of Bend through Max Orsini. Im very happy with my purchase and extremely happy with the way Max handled my purchase. He has followed up and been very helpful in personally reviewing the many features and capabilities of my SUV. I would recommend Max to anyone who is interested in purchasing a vehicle from BMW of Bend.

Just purchased a used vehicle. Tyson was a pleasure to deal with and provided a fantastic purchase experience. The vehicle we were purchasing had some dog hair in it, and before we picked it up the detail department did an amazing job getting it all out!!! The vehicle was spotless. Definitely recommend the entire dealership and everyone working there.

Kyle and Skyler did an amazing job! They did what that had to do considering I am traveling and my car left me with a bad fuel pump! They managed to find the part on suck short notice and now we can pick up to get back home!! Thank so much guys! Amazing team work!!!

Max is the best! Always very helpful

I was very happy with the buying experience at BMW of BEND. My sakes agent, Ian Smythe, was wonderful to work with from start to finish. I asked many questions while my X5 was on order, and he responded immediately with helpful info and encouraged my questions!! The purchase and ordering process was smooth as silk.Chris, Sales Mgr,, stepped in to assist when Ian was out sick. Chris was great to work with as well. I so appreciated his gift at the close. Jeff, Finance, helped explain warranties and maintenance packages effortlessly cohesively to help us make the right decisions. FANTASTIC teamwork to make buying my BMW X5 45e a dynamically positive experience. Thanks guys!!!Kirby Riggs Dupell

I’ve had many experiences at various car dealerships and my experience at Kendall was by far the most straight forward and stress free! Max was not only patient and easy to work with but was such a pleasure to talk to! He even taught me a thing or two about the car I purchased. We had such positive interactions with everyone we encountered and this dealership went above and beyond. I love my new vehicle and am so glad it was Kendall that ended up having exactly what I wanted for an amazing price!

My husband and I just bought a BMW X5 35i from Justin and Ian and we had an all around amazing experience! There was no pressure throughout the entire process and Justin was very knowledgeable and extremely easy to work with. Everyone we worked with during this experience were very friendly, helpful, relaxed and again extremely knowledgeable. Thank you to everyone at Kendall BMW, we will definitely be recommending you to everyone!

I had an exceptional experience working with Rick Mosley to purchase my new BMW X 5. Rick is so knowledgeable and extremely patient. He really was helpful in allowing me the time I needed to decide which BMW model would be best to meet my current needs. All of the staff at Kendall BMW were fantastic. I know they will be there for me if I have any questions about my car in the future. That is very satisfying and much appreciated. Thanks to all of you.

This is a long overdue review. I bought a Mini Cooper from this place because they had the color I wanted and the best price. However I was buying from out of state so I was extremely worried about the whole process but dealing with Max made the whole thing very easy and reassuring. Communication was expedient and clear. I’ve now had the car for two months and I’m so in love with it. Glad to have done business here!

I had a very positive experience with Kendall BMW of Bend. I am an out of state buyer. This was a first time experience for me as I was a bit nervous buying a used vehicle without actually test driving. But the concerted efforts of Elizabeth, Chris and Max made the experience much better than I had anticipated. Car was delivered to my driveway, Max provided helpful videos and texts and Elizabeth provided me with the vehicle inspection report.Great communication and follow through.I have had a couple of follow up calls from Max to confirm everything went well as well as a call from Shaun in finance. These folks go through hoops to make sure you’re taken care of. And I was buying a 9 year old Lexus so you get great service for any vehicle you buy from them. New or used. Highly recommend!!

Edited and updated to 3 stars:The General Manager reached out with an apology and a willingness to review their process and correct the issue in the future. I’m satisfied with the outcome.Original Issue:Dishonest and misleading use of credit application.Ian presented numbers to us on a vehicle we submitted a credit application on and implied the numbers were from the bank. After a day of negotiating we discovered our credit application hand’t been submitted to the bank as requested. Instead, the “numbers” were based on the dealership’s own projections rather than from the bank.Kendall BMW was not transparent about the process or how our credit application was used.

My husband and I recently purchased my Audi Q7 from Max at BMW - Let me tell you it was the best experience Ive had. Max guided me in the right direction while letting me make my own decisions, he was not trying to sell me at all. He was knowledgeable, trustworthy and I will highly recommend him forever! 10/10 Best customer service. He deserves a RAISE!!!

Excellent car buying experience. Max Orsini & Tyson in sales were outstanding!

I just bought my 2nd new car from BMW of Bend and both times it was easy and hassle free. Everyone there was super helpful and very knowledgeable. We spoke to Ian a couple of weeks ago and he spent a lot of time with us showing us the options and narrowing down our choices. When I went back I spoke with Max, who was very helpful and answered many of my questions about the new X5 hybrid. Chris, the manager, got all the paperwork done, and Dawson, the BMW genius who gave us a tutorial on all the wonderful features of our new car was especially helpful. There is a reason they call him genius... he knows everything!

I just bought a X5 from Kendall. Excellent experience with Rick Mosley. He was friendly, knowledge and a pleasure to work with. I wasnt actually looking for a BMW, but after a bit of time with Rick I was test driving the X5 and a day later buying it. All the folks involved in the process made it a very easy and enjoyable experience. Certainly changed my previous perspective on buying a new car.

Max was absolutely wonderful during our purchase of our new SUV. I came in by myself at first, w/o my husband. He was so patient with me and didn’t pressure me at all. He is very knowledgeable about the product and assured us along the way! Trust me we have a long history of our family being in the car business, so this was wonderful to see! Jeffrey was informative and patient as our sale was going over closing time! Kendall BMW is a class act!

Max helped us purchase a BMW certified used X3 M40i via phone. We live in Boise and drove to Bend on short notice. Max had the car ready including a big blue bow for me. Would recommend him and the dealership highly. We were in and out within 2 hrs, and on our way back to Boise.

We had a wonderful experience from the moment we stepped on to the lot. If you’re looking for a BMW would higher recommend you go talk with Max, he’s great.

Last week I had a great experience purchasing a CPO hybrid X5 from BMW of Bend. I worked with Tyson and his manager Chris and both were awesome - very responsive and honest. I have bought a lot of cars over the years and this is certainly not always the case, even from BMW dealerships... in fact everyone I met there was super friendly!I was buying from out-of-state, so it was crucial that I felt I could fully trust what they were describing / showing me regarding the cars condition, before flying in to pick it up. They went above and beyond and the car was beautifully detailed when I collected it. They even had a small seat tear repaired to my pleasant surprise (was expecting a battle with BMW over unreasonable wear/tear...).Overall a really positive experience and I feel I bought a great pre-owned car, that isnt already half-destroyed by Michigans horrendous roads and road salt!

We bought two used cars from Kendalls. Both were as described and priced fairly. All of the staff were extremely helpful, especially Justin Levine, who was our main contact. We would certainly buy from this dealership again.

Shopping for a vehicle is such a stressful experience, but never in my life have I experienced a car dealership like Kendall. They truly went above and beyond to make sure that we ended up with the exact vehicle we needed - and acted with fairness, compassion, and kindness. We love our new BMW, but we love this dealership even more. Max and Ian were terrific, and we will never even consider purchasing another vehicle from anyone else!

We purchased a 2021 BMW X5 from Rick. He is very professional, knowledgeable, and courteous. First rate. Dawson, the tech guru was very helpful and clearly communicated all of the features of the X5. We had a great experience buying this new vehicle and would purchase again from this dealership. Great folks all around. Kudos to each of you.

Big thank you again to Trevor and the Sales Manager Chris for assisting me with the purchase. Trevor Campbell was patient, no pressure, and let me work through my emotions thus resulting in a great experience! Thank you! BMW x5 35i purchased.

Rick knocked it out of the park for us! We just drove off in our brand new Bimmer and couldnt be more pleased with the transaction. Ive bought a lot of cars and this was easily the smoothest, quickest transaction Ive ever had. Thanks to Rick, Chris, Ian and Shane for making our experience so easy. We look forward to bringing our business back in the future!

Rick and Max were an absolute pleasure to work with and made my car buying experience simple and hassle free, not to mention they were super knowledgeable and respectful of my decision making process. Kendall BMW is a fantastic spot to buy a car- new or used. They offered me a very fair trade in value for the car I was looking to replace, and though I did not end up trading in, I was very glad to have an alternative fair option. I ended up purchasing a used Volvo XC60 and they made sure that I had the best experience I could. Could not recommend them more.

Worked with Rick Mosley - great guy, really helped me get an awesome car when I needed one. Listened to what I wanted and did not get pushy with me. Overall, very respectful and easy experience. Good selection of cars, knowledgeable staff. Thanks team!

Although we didnt buy the SUV (wife didnt like color) from BMW of Bend, our sales representative, Halie did a great job helping us out and being patience with us and showed us other vehicles. Thank you.

I live in Portland but this is the second vehicle I have leased from BMW of Bend. All of the sales staff and management are exceptional to work with, the entire experience was easy, comfortable, and dare I say it.... Fun! Rick Mosley was especially great to work with - attentive, patient, and thorough - before, during, and after. Highly recommend for a smooth, comfortable, transparent process.

My husband and I purchased a 2021 BMW X5 M Comp from Rick. We couldn’t have been more happy and impressed with Rick and his knowledge of the vehicle. He waited patiently for us while we drove over the mountain from Albany and had the vehicle all ready for us to test drive, even though it was getting close to closing time the day after Christmas he never showed any sign of wanting to close up shop and head home. If your looking to buy a car...go see Rick, you won’t be disappointed!Our entire experience with this dealership was amazing and we would make the drive again to buy from Rick!Chris the sales manager...thank you also for going above and beyond!! Dawson was pretty awesome too who is the BMW genius...he connected us with genius help on our side of the mountain so we don’t have to travel our new car back over the snowy pass. We appreciate the great experience!

My 21 year old son and I worked with Rick Mosely of BMW Bend to find a good first car for my son. Rick was a complete professional and was very responsive from the my first email inquiry about the car we wanted. He worked with us on the price, answered all our questions, allowed us to take three test drives, and was patient with our insurance and title hiccups on our trade in. We felt very comfortable at all times; Rick was not pushy or aggressive in any way. It was a great experience and my son now has a great first car in his name!

Really appreciated Dawsons technical expertise and willingness to help with familiarizing me with the sophisticated systems in my new BMW X3. Happy to know that if I need more help in the future, I can count on him. My whole experience at Kendall has been a positive one.

I drove over from the Eugene area to purchase a new (to me) vehicle from BMW of Bend. The deal was in the works as I left home and by the time I got there my salesman, Rick Mosley and Chris Root, had all of the paperwork completed and written out just exactly how we discussed. The process was seamless and I was back on the road in my new car within an hour! It was a pleasure dealing with Rick and Chis. I would also like to mention that Jeff Stratman, is super efficient processing all of the paperwork for financing. Thank you, for making buying a car so easy and exciting.

Great experience of purchasing a used BMW. I dont buy cars often, and this is only the second car that I have bought from a dealership. The sales and finance team were a pleasure to work with and made the process super easy. Thanks to Ian and the rest of the Kendall BMW team.

BMW Bend has a great sales staff! We always have a great experience and appreciate their straight-forward, non-pushy, no BS style to get into a new vehicle. Thanks to Ian Smythe! We love our new X5!

I am very pleased with Kendall BMW sales and support. Jeff made the sales experience a delight. At my one month check in with the Genius Dawson, I had all my questions answered and now have even a better understanding and love for my new X3! Thanks, Dawson. Also had immediate and complete response from the service and parts departments in handling a couple small after sale details. I’m thrilled!

Ive been searching for just the right BMW for years! On Sunday, I found it with the help of Rick Mosley and the staff at Kendall BMW of Bend. It was the least painful car purchase I have made to date. I am sooo happy with my 328i x-drive. Shes beautiful so, of course, I had to name her Heidi! Want to say a big thank you to Rick!!

We just purchased an X5 from BMW of Bend and it was such an amazing experience - and on top of that, we didn’t even go into the dealership! Everything was done by email corespondents and telephone calls!!Jeff Stratman (in Sales) and Jordan Bailey (in Finance) went above and beyond to get us the car I wanted!!! Since we are not local and live a few hours away Jeff was able to arrange for delivery of the car in my town and sent Kai Fuller (The BMW Genius) to deliver the car!!Buying a car should never be a hassle and the guys at BMW of Bend did such a great job with great customer service!! We will make sure to let others know to go up to Bend to get their next BMW!Thanks again!

Max made our shopping experience pleasant. He was knowledgeable about the vehicles we were considering, listened to our needs, and helped us choose an SUV that was right for us. I had a bad experience at another dealership, and find shopping for cars stressful. Max went out of his way to make me feel comfortable. He even drove the car to my residence so I could test drive it without going to the lot! We highly recommend Max and the team at Kendall BMW.

Max the sales person is so nice and is very informative. Many cars to look at.When it’s Time for the sale Chris is also personable. I feel I got a great deal.Love my BMW.

Recently purchased a vehicle from BMW of Bend, sales people were a pleasure to work with. I was from out of the area and doing mostly online shopping and Ian Smythe helped me out a ton and made the process super easy and got me a great deal. When I went to pick up the car, Rick Mosley was awesome. Took a lot of time to walk me around the car and show me all the different things the vehicle could do. Rick definitely knew his product. He also was kind enough to make several recommendations for dinner, which turned out to be amazing. Rick also had the unenviable task of keeping me entertained while we had to wait (way too long, the only sore point or the process) for the finance guy to come and complete the paperwork process, but we found a lot to talk about actually. I wont punish the sales guys for that sticky point, Rick and Ian and the whole sales staff are definitely 5-stars!. Highly recommend Kendall BMW Bend! Thank you for getting me into my new car!

Went in to trade my mothers SUV for a newer bmw. Best experience we have ever had. Great job to all the guys there. I will recommend you to everyone.

I searched all over for the perfect used car for me after almost 10 years and 275,000 miles in a Toyota Camry. I never thought I would be the type of person to own a BMW, but the 2016 X4 I found on their website was the perfect vehicle for me in terms of options, size, price, and the fact that I work in the mountains of Colorado. I worked with Ian and Max both long distance and in person. When I say there was no BS in this sales process, I mean it with every ounce of integrity I have.I was unfortunately involved (not directly), in an accident while traveling from Portland to Bend and was about 5 hours late for my appointment, these guys did everything they could to accommodate me and rolled out the red carpet when I arrived.This was one of the greatest experiences for me and the X4 seemed brand new on my arrival. I can’t thank these guys enough for the entire experience from start to finish and the ease of the entire transaction.My significant other is in the market for a new car as well and we are considering coming back to Bend, specifically because we had such an amazing experience this time.Ian, and Max, thank you once again for every last ounce of help you gave us and I hope to do business with the both of you again in the near and far future.-Rob Mitas

This is our 4th BMW we have purchased from Kendall BMW of Bend. Each time our experience has been wonderful. This is the second time we have worked with Rick and he never disappoints. The service is friendly and the car buying process is very smooth and painless. I would absolutely recommend buying from Kendall BMW of Bend!

I had the best car purchasing experience at BMW of Bend. From the very beginning, our salesman Max was great to work with, he made the buying process stress free. When it was time to pick up my car, the BMW Genius, Dawson did a fantastic job of walking me through how to use my car.

Top tier dealer service experience. Kyle was very professional, transparent, and communicated throughout all stages of the service process. Wish I lived in Bend so I didn’t have to go to another dealer. Next car purchase will be from here, with zero hesitation.

Even though we purchased a used SUV. Great customer service and service center. Friendly sales and service. They keep their word! Thats rare with most dealerships. Very impressive. I highly recommend Kendall BMW.

My wife and I recently purchased a Subaru Outback. We found many choices around bend that fit what we were looking for. The deciding factor came down to the workers. They are professional, friendly, and aggressive unlike some other dealers. If you are looking for a good vehicle with a great experience ask for Rick Mosley. He will ensure your process is easy and smooth as possible.

Purchased a certified BMW X3 this weekend. Kai, Jeff and Chris were great to work with, knowledgeable and friendly, absolutely no pressure. Got to say it was a very pleasurable buying experience. Will go back for service and parts to just say thank you.

They brought me fake numbers that were based on projections rather than the credit app we submitted. Embarrassing, dishonest, and feels illegal. Don’t do business here.

Beyond happy with our new BMW purchase. Jake and Chris were GREAT and it so easy to trade in my car for the X5. They even did the big ol red bow. My family will definitely be repeat customers of BMW of Bend. Their service, care and attention to detail was top notch professional. Thank you so much guys! The Pintos Family.

My experience purchasing my new 2020X3 could not have been easier or more pleasant. Thanks to Rick Mosley, Christopher Root, and Dawson Ingersoll. Thanks you all so much for your excellence.

Issues came up suddenly in our X5 and the staff went above and beyond to take care of us. Michael Dasso in Service was excellent. Communication was on point and he gave us clear expectations every step of the way, which the Service Department then exceeded. We had several choices of where to take our vehicle, and at the end of the day we were very happy that we chose to come here.

Thank you to Dawson for the time he took to show me all of the features of my new car. He did a great job of making things clear and giving me confidence for future driving.

I recently purchased my Honda CRV from Kendall BMW of Bend. It was one of the best experiences I have had purchasing from a dealership. My sales person was Max and he was amazing. He went above and beyond to work with me to find the perfect car. Though we were communicating by phone and video the customer service I received was as I were there in person. I love the Hoda and I would definitely recommend Kendall BMW of Bend.

Bought a 2021 X5 45e here and the experience was great. My sales person, Rick Mosley, was great to work with. Highly recommended!

Max at BMW of Bend is amazing!! Super knowledgeable and easy to work with. We weren’t set on buying a car that day, but his integrity made the decision an easy one.

I had an excellent experience getting my new BWM 330i xDrive from Kendall BMW of Bend. The staff were very professional from the hour I made my first call inquiring information about the vehicle to the final hour of signing all the paperwork. Because of the ongoing wildfires that hit CA, OR, and WA, my flight was canceled.Kendall BMW of Bend reached out and offered to pay for my air ticked and accommodation as a compensation for my inconvenience. Although my flight to Bend was a late evening flight, the staff extended their hours beyond the working hours to accommodate my needs. I was also picked up from the airport upon my arrival by Max who has been extremely helpful and responsive throughout the whole process. All the paperwork was ready upon arrival for execution. The process took less than 20 min, which was amazing. The Vehicle was in the show room ready to for its new owner :) I highly recommend the BMW of Bend to any customer. The dealer also matched my rate from Bank of America to smooth the process. However, I wish they could have provided a better rate as i had an excellent credit score. That was the only one thing that was missed, but i do not think it is a big deal.

Rick was wonderful to work with. We went on two test drives and he explained all the features in the car to us. There was no pressure to buy and we believe he got us the best price for the car. He called the next day to thank us again for buying from him and BMW of Bend. We would definitely recommend Rick to anyone interested in buying a car from Bend BMW.

David Miller was my sales associate and exceeded all of my expectations. Courteous, knowledgeable, and very easy to work with. I highly recommend him for your automobile needs.I was also very pleased with the dealership. They made sure that my vehicle had all issues addressed and provided me with an excellent vehicle at a fair price. They seem to consider “going the extra mile “ routine.

A big thank you to Ian, Chris and David for a wonderful buying experience once again from this dealership. Our salesman Ian Smythe was extremely attentive, fair and honest and he and his team ensured the pickup/finance day was smooth, fun and easy. Great job guys, well be back in a couple years for another one.

We had a great experience at the dealership. Rick Mosley was our sales guy and he was great! Took us on two test drives and he was super knowledgeable, courteous and very easy to work with and with no pressure to buy. We believe we got a fair price for our vehicle and we are very happy with it. He called the next day, and so did Chris the Sales Manager, to thank us again for buying from him and BMW of Bend. Great experience!

Super service. Great customer care. I traveled a long way to buy from them. They gave me a great deal and I am so happy with my new X5

Ask for Rick Mosley, who offered unique and incomparable stewardship in our new car purchase. Although traveling from many hours away, it was all worth it.

We had a great experience with our used vehicle purchase. Rick Mosley provides excellent, no pressure sales advice.

David Miller with Kendall BMW of Bend was so kind and instrumental in putting together the purchase of my BMW X3. I live 3 hours away and worked with him to get everything done over the phone. He offered to pick me up at the airport if I needed a ride. David came in on his day off to meet me and complete the purchase. He spent half of his day off working with me and going over the car so I wouldnt have any questions. He was great and I would highly recommend working with him. Thank you David for making my experience a good one.

I had a wonderful experience buying a car at Bend BMW! My sale person, Rick Mosely, really took care of my needs. It was no going back and forth, and over again and again, on the price. They gave me a great deal. It was so good I almost felt guilty! I had a stringent guideline for what I wanted in a Pre-Owned model. Rick would let me know as soon as possible if something came in that I might like. Buying a car can be a pain but not at BMW Bend.

I had the most wonderful experience with the team at BMW Bend. I was able to trade in my SUV for a beautiful used BMW with absolute ease, and enjoyed the process! And, it was done almost entirely remotely. I could not be happier with the service I received from Liz, Jeff, and Chris!!! I am SO thrilled and grateful!!!

I had my X1 serviced last month for its 80,000 mile check up. Was standard servicing and they said everything looked good following a bill for over $500. We have two cars so I didnt use it for a few days and the next time I started it (around 48-72 hours later) there was white smoke coming out the tail when I turned the car on and also a whiff of a burning smell. I thought maybe they didnt do a good job cleaning the used oil or maybe it was the smell of the wildfires (which had just started in Oregon), so I kept using for a week or two. I dont drive long-distances much but finally after driving 15 miles from Awbrey Butte to Skyliner about 10 days later, I actually could see a slight bit of smoke from the engine when I raised the hood, so I brought BMW the care BACK to them (2 weeks after the initial servicing) and they said it was a Valve Cover Gasket and quoted me $1100. So I basically took the car in and was WORSE off then I was before the servicing. Wouldnt they have checked this during the multi-point inspection? Dont you think they would have run the car after servicing it to see if there were issues following the oil change? Besides being a waste of time going back in, it makes the multi-point inspection come off as a total sham. Then the ridiculous quote. Not even an apology for making me come in 2x in 2-3 weeks. I ended up going elsewhere and got a quote for like $580 for the gasket replacement itself. Not only was this so disappointing for their servicing team at Kendall BMW but it actually makes me not want to get a BMW from them on the sales side either. Should really think twice about price gouging when you failed in your initial car inspection to begin with! I expected much more from them.

What a great team of people. From sales to IT to services everyone work together to make sure my new BMW was 100%. Now it is just up to me to learn all of the features that make the BMW such an awesome vehicle. If I cant find the explanation or video, I know Kendall BMW has my back.

My wife and I had a great experience with this dealership. We shopped there over the course of a year and they were always patient, helpful and informative which really helped us make our selection. We ended up purchasing our car here and the buying process was the easiest we’ve ever had at a dealer. Jeff Stratman was our advisor and is a tremendous asset. Also shout out to Chris Root, the sales manager. Jeff, Chris and the team always made us feel welcome. We will definitely be purchasing our next car there.

We had an amazing experience at Kendall BMW of Bend. Rick Mosley, our salesperson was outstanding. He was very helpful and even came in on his day off to help us with our new car.

It would be super awesome if your service team wasnt waking everyone up at 6am every day with their music blasting and bass bumping. It is 6am and some of us just literally went to bed from being at work.Multiple people from the apartment complex next door have call to complain and it is still happening!!!It would be wonderful if you would at least wait till a decent hour to blast your music.Maybe try to be mindful of the people round your business.

I needed to unload my sneaky sleeper fast car because it wasnt compatible with the Bend Lifestyle (i.e., a low clearance luxury sports sedan is hard to navigate on rutted fire roads). I was actually planning on getting a Mazda CX5, but a) Mazda didnt have the model I wanted in stock and b) I thought itd be smart to at least look at the X3s before deciding anything. Boy am I glad I decided to take a look at BMW of Bend. I was warmly greeted by Ian who promptly showed me a gorgeous 1 year-old X3 in the beautiful color of charcoal, with low miles to boot! I took a test ride and was instantly in love because it felt like my 440 Gran Coupe M-sport, only higher off the ground. Sold! I was out the door in 2 hours folks. Ian and his expertise and great personality made the whole experience painless as can be. Seriously, all car buying experiences should be like this, ZERO hassle. Ian guided me through the process no sweat, even the 3957 signatures went by quickly. ;) Thanks guys!

I live in Boise but couldnt find a new 750i in town. I found a vehicle I was interested in at this dealership. They worked with me to negotiate the terms on the vehicle via phone and email. I flew into town and they had someone ready to pick me up at the airport. We arrived at the dealership and we were in and out of financing in less then 10 minutes. The went over the details of the vehicle and I was on my way. Jeff and Ian where extremely helpful and I would definitely recommend this dealership!

I recently bought a new custom order BMW X3 from Kendall BMW of Bend. The whole process was pleasant and simple. There was no high pressure sales pitch but they were attentive when i had questions. The Sales person, Jeff Stratman was knowledgeable, friendly but never overbearing.

Buying a quality used Toyota Land Cruiser is not easy (availability is always low). Buying one during a pandemic, with wildfires raging, from out-of-state? Surprisingly easy thanks to BMW Bend and Rick Mosley.While I was not able to make it to Bend, Rick FaceTime’d with me while the vehicle was in the detail shop. He showed me everything I wanted to see and asked the detail guy his opinion. He was upfront about any blemishes (it’s a used SUV after all) to make sure I understood what I was buying.As we transacted the sale remotely, Rick also protected my interest in the vehicle as another buyer came to the lot. Rick also helped the dealership determine how to deliver my vehicle out-of-state, even saying he might be the one delivering!The team at BMW Bend did everything I expected and needed, during a difficult time, and over-the-phone or internet.I hope I don’t have to buy another car until my first grader starts to drive but if you need a great vehicle, BMW Bend and Rick Mosley have you covered.

I had the pleasure of working with Rick Mosley and Christopher Root. They did an excellent job assisting me.

Super impressed by your service guys today!I walked in as I needed some Bluetooth help and everyone was busy helping customers. They still made me feel right at home by acknowledging me and said they would be right with me. In less than 10 minutes I was back on the road. Kudos to your team. The gentleman that came out of the office once he was finished up with the young lady he was helping got my phone hooked back up and even offered me a water for the road. He was so kind! I truly can’t thank you all enough. Would give 10 stars if I could.

Ian Smythe was wonderful to work with, we love our new BMW X1! He was very relaxed, friendly and worked with our budget. Ian even brought the car to our house so we could test drive it around our neighborhood during icy conditions and drove our trade in back to the dealership for us. Highly recommend giving Ian a call if you are in the market for a vehicle from Kendall BMW/Audi/Porsche :)

David Miller was extremely chill and helpful. Got all the paperwork done fast and resolved all issues with logistics quickly even with little requests that came up after the sale. Bought an i3 and love it! Easiest and most reasonable car deal ever.

Rick Mosley and David Koff took great care of me with my car buying experience. They worked closely with me while answering all of my questions. Great deal+Great Service=My happiness.Kudos to Kendall!!!

I had been looking Oregon and Northern CA for a great deal on a new BMW X3. But it was unnecessary since my local Kendall BMW of Bend had great inventory and exceptional deals. Considering our current COVID-19 environment, I was initially nervous on how to buy a new car with as little contact as possible. But Rick Mosley put me at ease and made our purchase as contactless as possible. Super easy to work with and very accommodating with some special requests. I was very appreciative with all of their help in keeping my business local.

Elizabeth Anderson was very helpful, I test drove the Audi and the BMW, she worked with me to get the right car and color at the right price. I live in Eugene, and test drove the BMW locally, not a Kendall dealership, but never heard back from the sales rep. I signed papers in Eugene with Jordan Bailey, and it turns out he recently had moved from the Bend store, Elizabeth and Jordan teamed up to make sure I had a great experience! Thank you both!! I love my BMW- X1!

Rick Mosley helped my get into a Audi Allroad, a car I’d dreamed about owning since I was a kid. He was incredibly informed and knowledgeable, friendly, accommodating, and professional. Zero pressure to buy - an all around Amazong experience.

I was surprised to learn that our salesman David Miller was fairly new to BMW of Bend and car sales in general. Given his young age, he acted like a seasoned pro, giving us the right amount of space when we needed it but being instantly available when we had a question or voiced a concern. When we finally decided to move ahead with a purchase, he navigated the process like he had done it a thousand times before. His behavior is indicative of the tone and professionalism that the management sets for everyone there. This is not our first purchase at BMW of Bend and it wont be our last. An all around positive experience that weve come to expect from everyone on the team there.

Elizabeth Anderson was a joy to work with when I leased my X3 in December. I also worked with Rick Mosley, as I spent several weeks making my decision and he covered when she was off. They were both extremely helpful, congenial and low pressure. I was so pleased with the experience that we returned a few weeks later to purchase a car for our daughter!