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B & D Auto Glass
2115 NE 3rd St, Bend, OR 97701, United States
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B & D Auto Glass
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Ka
Review №1

We were referred to B & D Glass for a leak in our RV windshield. Larry was VERY informative and explained what can cause this issue. He then fixed the issue without having to remove the windshield and did not charge us for their great service. We will use B & D Glass for any future issues. Thanks so much!

De
Review №2

These guys are awesome and very informed. They saved front window out of my muscle car and I tried to tip them and they refused. Couldnt ask for better people

Mi
Review №3

They have taken great care of me and my vehicles. Had a number of replacement glass parts installed and a few rear view mirrors installed. Great people, fair prices.

Do
Review №4

Local and long time glass company. Use them for auto glass repair. Fair price and very good service.

Da
Review №5

Have used them many times and they were always professional going beyond expectations. Since this pandemic they have found it hard to get glass for most cars and trucks, most people are ok with waiting for the correct glass, they know it will be right.

Fr
Review №6

Great place did an amazing job!..worked my semi truck in ...friendly staff

Jo
Review №7

Been using their services for a couple years now several different windshields replaced in different types of vehicles done a very good and thorough job

Ha
Review №8

Great service! They got me in next-day for a rock chip. Half the price of what Safelite quoted me and I was in and out in 20 minutes. Their front desk staff was so friendly and the rock chip repair turned out great. I highly recommend

Er
Review №9

Great service. Great prices. Had a windshield replaced on a Mitsubishi Mirage. There was some rust that the technician ground down and sealed.

Br
Review №10

Re: Front windshield replacement on a 2013 Mini Cooper S.After my last front windshield replacement at a different shop, the two front, lower, plastic panels located on the exterior of my car (under the windshield wipers) no longer mated up. I assumed the clips fatigued on my aging 2013 car. After B and D replaced my front windshield today, the front panels lined up seamlessly. They fixed what was likely a fairly simple issue through their quality installation of the glass. Not only that, the complicated panel gaskets were carefully tucked back in to their proper minute recesses, showing a careful eye for detail. I had a positive, timely, and seamless experience with B&D and recommend their work.

Ro
Review №11

Answer calls everytime I call during business hours which is more than I could say from 2 other local businesses.Responsive, friendly and accommodating even after I rescheduled my appointment the day of.Definitely recommend to anyone wanting automotive glass.

Ha
Review №12

I called ahead and they were very rude and hung up on me. I’ve never even written a review but I got so mad.

Je
Review №13

Great place to deal with,I will definitely use them again

Se
Review №14

Great customer service, very fair priced. They do excellent work, they have replaced two windshields for me on two separate cars, one was an insurance claim, smooth process. Highly recommend them for any auto glass needs you have!

He
Review №15

Great people with a great attitude. They want to do it right the first time.

Mi
Review №16

I brought my Jeep in for a fix and had excellent service. Highly recommend B and D Auto Glass. Ill be back with my other vehicles for sure.

Ru
Review №17

Awesome service. Friendly, fast & thorough!

Du
Review №18

Quick service replacing a window on my car, and good customer service.

Da
Review №19

Amazing service! New customer to B&D. I noticed on a road trip that the upper portion of my windshield trim had come undone and was flapping in the wind (This is not a truck they have worked on or ever seen up to this point). I called B&D to see if they could reseal it. I stopped in late on a Friday, and not only did they squeeze me into their busy afternoon, but they resealed the trim, and sent me on my way at no charge.Its rare to find a glass (ANY) shop that so confidently works with their customers needs and provides service quickly and with a hometown smile. I will definitely be using their services in the future.I was not paid for this review, but I was provided outstanding service from B&D.

Ca
Review №20

I had a great experience here. My windshield was leaking and was ruining my brand new headliner so I needed it fixed fast. They were able to get me in a few days after my call. A POS shop told me it would be $450 to fix. This shop sealed up some pinholes at the top of the window and sent me on my way. I am very appreciative of quality and trustworthy shops.

Ga
Review №21

Awesome place! Repaired my rock chip in 15 minutes! Very friendly and helpful with all of my questions. Went out of their way to get me in and out quick!

Mi
Review №22

I cant recommend this business enough for its fairness, customer service and quality of work. The first two times I had an issue for which I sought its help, I was not charged. The issues were minor and addressed quickly, and I presume the business figured it hadnt earned payment.My most recent visit was caused by an exterior door handle that broke. When I called asking if that was something the shop could fix, I was also directed to an auto parts store where I could get a replacement part - and this was before I had committed to getting the work done there. In other words, the customer service representative was happy to get me started on my own repair, had I chosen that route (which I didnt).The charge for replacing the exterior handle - which involves removing the interior door panel, so its not a three- or four-minute job - was $35. I expected to have to pay about four or five times that.B&D Auto Glass will continue to get my service.

Ma
Review №23

This business is an exemplary model of the honest, dependable, and reliable way of providing high quality service to the community. Time and time again they have delivered a product with great customer service. They are knowleable and helpful to any project requiring glass and acccesrories. They stand behind their work and will make sure your needs are met. Recently I needed to replace a cracked glass door insert that they previously replaced for me a couple of years ago. They replaced it at their cost and made sure the fit was right.

Ma
Review №24

Great people, great experience. Caught a rock on the windshield coming down from Portland. I was able to swing by within the hour and they fixed it immediately with zero wait. Prices were also cheaper than other places I called around Bend that couldn’t get to it until the next day. Couldn’t be better!

li
Review №25

Great customer service

Sa
Review №26

These are the only guys Id trust to do automotive glass in Bend. I have had them do 5 windshields in different cars and they always did a great job. Never had any problems! I even got to watch them do the work once. Very interesting process. At least to me!

Su
Review №27

Exceptional service! B & D gave me a ride back to my work while they worked on my car, then when it was finished, they delivered my vehicle to my office! Saved me two Uber’s! What awesome, personable employees helping Bend for so many years! Thank you guys!

So
Review №28

I brought in my 87 4-Runner that needed a new windshield after I rolled it. There was some body damage, so the other quotes I had gotten were around $1000. The 2 ladies in the front office were friendly and accommodating, and the guys in the back were able to get in a new windshield in in just a few hours. Could not be more stoked on my experience with this business! They did a great job and saved me over $700!

Sh
Review №29

Great service. In on time, out on time!

Da
Review №30

On time, efficient, and proffesional! Were Very Happy with the service

Jo
Review №31

My passenger side window had come out of its track and they quoted me $75 + parts. I got in in less than 1 week and they fixed it in a hurry. My bill was only $40. Will recommend them and use them again. Very friendly staff.

Ma
Review №32

I do not recommend them to replace windows on your car. They do seem very nice but they broke the panel that has all the controls on it on the door. They didn’t fix it before they gave me back my car, instead they just pushed the panel in place and when I brought the car back, they glued the post they broke and it wasent even done correctly let alone gluing a part that was not broke to begin with.they knew they broke it when they were screwing the panel back together because they used the wrong screw on it. They told me the actuator on the window was broke and I think they broke it.

We
Review №33

Highly recommend these guys. Have helped me out a couple of times. Went above and beyond.

Mi
Review №34

Great and polite customer service with a price you cant beat here in town.

Do
Review №35

These folks spent 2 days looking for a second hand passenger door window for my 27 year old Toyota Previa. Finally found one and installed for a very moderate price. I think they deserve 6 stars. Another big firm here in Bend told me no new windows were available. When I asked about checking wrecking yards, they said, I suppose you could do that, and then find someone to install it. They were clearly not interested in my business.

Ba
Review №36

Prompt service, quick install and willing to bill my insurance. Thank you!

Ar
Review №37

Awesome staff! Prompt service! I had a custom project to complete and they worked to get me the glass I needed to the exact specs I needed

Al
Review №38

Loved working with the two burnett girls at the front, the blond was rude. The shop gentleman were fantastic! Great work

Ma
Review №39

Very nice and fast

Ma
Review №40

They know their stuff. They were fast too. Very friendly staff.

Bo
Review №41

Friendly, fast, very competent service for my Jeep windshield replacement.

M
Review №42

Fast and reasonably priced.

Ro
Review №43

Scheduled my appointment for the next day, dropped my vehicle off at 8:00am and picked it up on my lunch break. Friendly, fast, and seemingly great work! Thanks guys.

Ca
Review №44

B & D Auto Glass was not only fast and efficient, but their service was offered at great price. I will continue to recommend this establishment to others.

Tr
Review №45

Had all new glass put into a 67 C10 I built for a customer. Had it in and out in less then a day.

Kc
Review №46

Awesome

Ja
Review №47

Quick + efficient service!!! Honest input, and friendly ladies up front!

Ch
Review №48

Did a great job on my truck

Cr
Review №49

Our go to Glass Shop.

Ty
Review №50

Did a good job replacing the rear passenger side window of my Honda Civic

Je
Review №51

Good job replacing our truck windshield.

Te
Review №52

Best service and very knowledgeable our truck was done on time

Su
Review №53

They were very helpful

Ma
Review №54

Replaced my windshield just 2 years and 4 months ago, called them up, as there is a huge crack inside the windshield, cant feel it from the outside or inside, so it is not from a rock etc... They only warranty the glass for 1 yr. Just FYI, may have to replace these every couple years... Seems like inferior product is used, and customer service/standing behind their product is lacking...

sc
Review №55

Affordable and friendly

ke
Review №56

Got my order wrong twice

Pa
Review №57

Only the best!

Or
Review №58

Great service, professional atmosphere

Information
32 Photos
58 Comments
4.7 Rating
  • Address:2115 NE 3rd St, Bend, OR 97701, United States
  • Site:http://bendautoglass.net/
  • Phone:+1 541-382-7242
Categories
  • Auto glass shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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