I shop here for car parts and oil mostly. I appreciate services this place offers. Carquest atuo parts business partner. I call these two businesses first. I have gotten bad new parts from OReillys also Auto Zone in the past making me choose elsewhere first

Decent selection and nice employees, but last three or four times Ive tried ordering parts through them they either never actually ordered them or they showed up a month later. Also they just close at random times in the afternoon sometimes.

Slowest workers that dont care if you wait forever. They kind of do their own thing without acknowledging your existence on top of it. This store has gone downhill. After this trip Ill go to a different one. PATHETIC

Everything us easy to find

Nice guys n they always help out

Sold me wrong parts an I asked 3 times

Very good, everyone was helpful in purchasing

The store on columbus ave in bay city mi is absolutely great and the employees are actually very knowledgeable about the parts you are buying.

There ok but not not enough people they work there they get packed they need more ppl out on the floor help us

Not even trying to give the impression that they care that theres a pandemic going on.

Always a 5 star when I go to the store.

NEVER had a problem even when returned a battery for replacement

I do enjoy purchasing from advance auto parts, the only thing I dislike is that not many sales associates know anything about car audio and thats the only thing I would change.

Great, the staff was friendly.

Great support and parts supplier

Very good service good people to work with

Andrew was great...OReillys gave me the wrong size serpentine belt so had to get the tensioner tool and new belt from Advance! Definitely will be back!

There Great!

THIS ADVANCE AUTO STORE HAS A REALLY GOOD GROUP OF KNOWLEDGEABLE, WELL RESPECTED SALES AND SERVICE AUTOMOTIVE SPECIALISTS WORKING HERE. I ADD SERVICE, BECAUSE THESE FOLKS WILL COME RIGHT OUT TO YOUR VEHICLE AND SHOW YOU WHAT YOU NEED TO DO TO REPAIR YOUR VEHICLE! THESE PEOPLE WILL HELP YOU SAVE BIG TIME DOLLARS, THAT YOU WOULD SPEND PAYING A REPAIR SHOP TO DO WHAT YOU CAN DO YOURSELF!! NO KIDDING!! GIVE THEM A TRY! YOU WONT GO WRONG HERE!!

Good prices. Staff very helpful and knowledgeable.

Mr. Kyle went ABOVE AND BEYOND to help me out in a difficult situation! I will always suggest Advance Auto Parts over ANY competitor and continue to be loyal to my local store! Thanks again!

Good place to get things.

Always helpful when it comes to anything automotive they make sure you find what your looking for.Great deals and very helpful workers always leave satisfied.

A great place for your automotive needs, especially there loner tool program. Yeah it might sound expensive to put $150+ down as a deposit on a special tool but then again you get it back which is way better then having to buy it for a one time use. And to top it all off the guys there really know what they are doing and talking about. Keep up the great service.

All ways great

The staff here really helped me out. I really cant say enough good things

Excellent service- went in for wiper blades with my arm in a sling and Hannah had me checked out and wipers installed in minutes!

They help my mom replace her car battery. It was very hot out.

They are always willing to help give you the best deal you can get and always care about how the customer

Hands down the best service Ive had in quite awhile!! I went there right before closing Skinner bald guy was cool as hell.

Knowledgeable workers great products for all vehicles.

Always very helpful. If you call ahead theyll have your parts ready for pickup and theyre always helpful with any questions.

People were nice just didnt have the part we needed.

Good place to stop in get what you need and be on your way. Fast friendly service with workers that will I go the extra step to help with whatever you need.

Not a bad place but only if u get your own stuff staff dont really know a lot but very nice

Great staff and great prices. They have a rewards program as well. I always get what I need from hate

Auto parts store. In and out. Customer experience as you would expect.

Great place to get your automotive needs..if they dont have it..they will search for you

Great prices. Excellent customer service.

GREAT. AND THE SERVICE WAS TOP NOTCH..

Got assistance with new wiper blades on our new to us truck. In the middle of an ice storm this is excellent customer service!!!

Good service.. Great product.. Awesome guys

I personally never enjoyed workin on cars but this place is very helpful

Great service people/clean store

Love service. Gary and Gary you are GREAT!

Very helpful

Ask for Kyle. He knows his stuff.

Put my battery in easy and quick. Great service!!!

Friendly and helpful

Its a good place to go if youre a Gearhead

Went in to get lug nut studs and was given the wrong size. Didnt realize it for 3 days. Took them back and got different ones from a different location and THOSE were wrong....

Great staff, always willing to go the extra mile to get the right part for the project your working on.

They appreciate the customers.dont treat you like an inconvenience.andrew was associate for a new guy him and robert were very patient with me

There are all stuiped they dont know what there doing they suck at returning stuff and they have no manners at all and the general manger Kyle sucks he does not now what parts are parts and I would never go there again all the workers are idiots then I dont return your money on your card for 7-10 days bc we rented a tool and we just got the money on are card today

We shop here alot.that says something positive.

Was pretty slow bit got what I needed

Good knowledgeable staff, extremely helpful and polite.

Good customer service and quick with special orders.

Very handy location, great selection

Great staff and always have what I need

All the auto parts one could ever need. This is an expensive place

Great customer service!!

Just a great place to shop

I use the driveway alot never get complaints from them

Best supply for parts in the area.

Some prices are high some are low. Dont know for all but my brake pads were 10 to 15 cheaper than other stores.

Well informed staff

They where a great help

This place is unbelievably bad at service to the public I just called there and literally let the phone ring almost a hundred times until they finally answered and disconnected and then I called back again and they just let the phone ring and ring and ring so I will no longer be buying any parts from there not only that when I do go in there a lot of the people behind the counter are not very friendly its almost like they dont like to be asked questions or bothered to do their job at all so they get one star for this specific location and I will never be going there again and I wouldnt recommend anybody else do either

Convenient place to get Auto parts.

Great service & Great people

Very helpful staff.

Right in your neighborhood for convenience

Very helpful employees

They never have the parts I need, will stick to ordering online from other parts provider.

Great service very friendly

Good store decent inventory

Easy in and out place

Quick customer service

Very intelligent staff

Very helpful and courtesy

Where I get my local auto parts

Friendly service.

Nice staff

Good price on parts

Experience of a life change

Very helpful

Great people

Great service

Always has what i need

They got it all

Great ....

Very helpful

Good Services

Good crew

Only place to get parts

Convenient, friendly

Over priced

Great

Here or the zone