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Got All Auto Parts
100 S, River Rd, Bay City, MI 48708, United States
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Got All Auto Parts
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Du
Review №1

Fake reviews & * from years ago, they are scam artists. They never shipped your order after 3 weeks, their customer service never called you back after taking your information and your $$$. DO NOT WASTE YOUR TIME WITH THEM LIKE ME!

Er
Review №2

DO NOT take your trans here.. it will take 3 months to get built they will lie and ignore your phone calls... called 20 times a day lucky to get an answer 1 time.. I would pay 5k to rebuild my trans anywhere befor returning to got all auto

Se
Review №3

Very unprofessional went through 3 transmissions that where supposed to be built for performance in a year nothing but issues with Kevin. 4th transmission was built correctly finally showed up with no torque converter then was told I would get a refund with buying a new torque converter showing proof of purchase and never received it. DO NOT RECOMMEND THIS PLACE TO ANYONE RUDE CUSTOMER SERVICE AND PROFESSIONALISM DOES NOT STAND BEHIND THERE PRODUCT . I give them 4 thumbs down. NEVER AGAIN!!!!

Ca
Review №4

Very rude, unprofessional... DO NOT WASTE YOUR MONEY with this company. Would give 0 stars if an option. The 5 yr. warrenty is a joke. The transmission for my 2003 Chevy Silverado lasted about a year and a half, about 10,000 miles. Spend the few extra with a company that is reputable. I have a lot more negative stuff to say just not the time to type.

Da
Review №5

Flat took my money . After 6 weeks Kevin (after he said it would ship at three weeks ) couldnt give me a ship date but would call me back in an hour ! (July 1st) havent heard from him ! Asked for a refund now cant get through to anyone but a phone answer who transfers me to a leave a message promp. Turned this over to my bank as fraud ! Next Ill file reports with federal trade commission, bbb, AG of Michigan... which told me they have at least 4 complains this year !

Al
Review №6

Paid to have them rebuild my transmission and almost 2 years later I still cant drive my car. Ive had to pay 3 times to have it put it onlynto have to take it back out because they didnt fix the issue.

ni
Review №7

Kevin is a great guy he sold me a few transmissions so I had to meet the team . 6 hours drive

Gr
Review №8

I want Kevin to know that I will be one of the 15 + joining the class action lawsuit.. We had got all rebuild a transmission on a ford escape (AWD). To no surprise it failed within 30 days, its an extremely labor intensive job to remove the transmission. We sent the transmission back to got all for a warranty rebuild, we were told we would have the transmission back repaired under warranty in 2 days. That was over 3 months ago (01/27/2021). The car was torn apart on my hoist for a week before we broke down and bought a new oem transmission from Ford to install for the customer. I then asked got all for the transmission back so I could send something back for a core (1200 core). Which we never got back, and still do not have it. So now we are out all of our time, labor, oem transmission cost, and cost of the core charge.

Za
Review №9

Do not buy from this company!!! I repeat do not buy from this company!! Those five star reviews are false! Take this from a real person!! My husband and I ordered a transmission in July. We did not receive our transmission until September. With many phone calls and all the excuses they gave because of Covid the transmission we did receive was the wrong one. When they finally decided to give us another transmission they still did not pick up the one transmission that was wrong. When we got the new Transmission we took it up to a shop they said it was finally the right one but broken!!!! There was parts missing in the new transmission. So not only do we still have the old one that was the wrong one in our living room we have the new one at the shop that is broken. We have been calling spoke to Kevin spoke to Angela or angel call changed her title more than one time one minute she’s a front desk receptionist then she tried to disguise her boys as a manager. They told us the Company manager Jeff was involved never spoke to Imaginary Jeff. They told me I could speak to Jen and was on hold for her for an hour and a half then Angela or Angel got on the phone and said Jen no longer works with this company! They will scam you out of your money!! We were told we will receive our money in 10 days and we still have not got our money back we paid over $1000 for this transmission. it is now October we still don’t have a refund and they still have not came to pick up the two transmissions!! Do not I repeat do not order from this company!!!!!!!!!

Cr
Review №10

This is the worst business to deal with. Order a transmission 5 months ago and still have not received it. Call time after time and the guy name Kevin tells lie after lie. After all the lies I decided to go to my bank to get a refund. I WILL NOT RECOMMEND DOING BUSINESS WITH THEM!!!! These guys are a SCAM

da
Review №11

Do not do business here. You will be disappointed . Took my money and received no transmission.

Ja
Review №12

Literally the worst customer service I have ever received. Get left on hold just for them to tell you to call back. The ladies answering the phone are rude and unprofessional. Ordered a transmission in August and have had to chase them down to even get my order started. Calling every day to no avail. It is now December. If you have ANYWHERE else you can go, go there.

Ju
Review №13

Not sure why they call themselves got all auto. I called them looking for parts for a 2003 f150 and they said we just crush them, we dont have much of anything. Dont waste your time calling.

Kr
Review №14

I would give 0 stars if I could! Ordered a transmission in early november. Was told it would ship in 20 days. (Never received an invoice or anything) called after 30 days, still nothing. Called again, was told it could be another 3+ weeks. Asked for a refund over 2 weeks ago and STILL have not been refunded. Now nobody answers the phone. I put a claim in to my bank because they will not refund me and im out $1100 and a transmission for a customer. DO NOT DO BUSINESS WITH THIS COMPANY.

Mi
Review №15

Horrible called them for a part I needed and when I got there they told me they sold it to someone 5 min before I got there and the woman is rude in front

Sp
Review №16

I would like to start a lawsuit with everyone else who has had wrong doings with this place. I’m pretty sure they are stealing from more people than just me. If you are still owed money from them please contact me at spelunkingtexas at gmail dot com and we’ll see if we can get our money back.

Ja
Review №17

I bought a 4L60e rebuilt from Got-All last summer. Kevin K. was great and promptly answered all of my questions and trust me I was very skeptical at first. After nearly a year of driving and 15k miles the transmission is going strong and is driven daily.Transmission arrived clean and well protected cacooned in shrink wrap on a pallet by Steve Bailey at R&L Carriers. I have made several recommendations to friends and family referring them if needing a good transmission at a great price.Keep up the superb work everyone!

Sa
Review №18

Worst company ever! Had a lifetime warranty on a transmission purchased in 2019! Been waiting since February 4 th for a new one! Kevin tells lie after lie!!! Do not purchase from these scam artist!!!

TL
Review №19

I ordered a transmission from their website @ atransmissions.com back in April 2020. I was told give them 7-10 business days or maybe longer because of Covid. So I waited about a month probably before trying to get some answers. I was told it would be shipping out soon. Waited another week then 2... still nothing. Four months later I was told by Kevin he was going to personally take care of me because it had been so long. At that time he told me they never received any case for my transmission. He was still waiting for one to come in. A week later was told he had a case but it was the 2x one not a 4x one, but he assured me it would work. Next week was told it was shipping out the next day... didnt happen. Finally was told it was on the dock awaiting pickup, given a tracking number that never appeared anywhere. Called them back, was told it was damaged on the dock. After hearing this, I asked could I just please get my money back? They said sure, 7-10 business days. Never got it. Called them back and talked to Jen, she said it had been processed and she had confirmation numbers, dont know why I never got it??? Meanwhile my truck sits at the shop.

Ho
Review №20

I ordered a transmission back in May 2020. After getting the run around for a Month I asked for a refund. I was told 7-10 days for the refund and have yet to see it. Three weeks later I called and was told the refund had never been processed and she would get it done then and send me a conformation. On August 14 I was sent a conformation that it had been done. Again two weeks later still no refund. I called again and was told that the credit card processing company was holding the money for some reason. A week later after still no refund I call again. Every time I call I am given the run around. I just got off the phone again with Kevin who had another excuse and still no refund.

Ma
Review №21

Nice friendly service every time I go in for parts and if you dont have what youre looking for they will go out of their way to try to help you find what youre looking for so you have the right part for your vehicle. Okay this is a different review from my last review 3/11/2021. I know the pandemics been hard on a lot of businesses but I know the workers at got all Auto does their best to help out with customer service and they try to help out customers the best they can when theyre at their junkyard place of business and they will try to help you out the best they can when it comes to cars and trucks and making sure you have your parts in a speedy and timely matter always had good experience and always been treated with respect thats what I like about what you get treated there sometimes things happen and it it takes a little bit longer but in the end when you do have your parts and your vehicle is good they try to help you out no matter what good workers good employees so they do the best they can when things are slow but when business picks up theyre always right on it to help out no matter what very good on price of parts very good staff and workers besides whatever youre told on the phone go there in person youll see something totally different than what you here on the phone. With respect they will help

k
Review №22

Bought a transmission in Feb 2020. Sent the wrong one - after sending it to another state. Called them multiple dozens of times, 9 out of 10 calls go to a full msg box. If someone answers I just get a run around, everything from you should be getting it next week to still looking for a core. Cant trade my car in, cant sell it, cant pull my horse trailer. What now? Lien? Lawyer? Do not use this company.

Ca
Review №23

Same issues as many before. They are using every excuse in the books with covid but If you read other reviews they are the same excuses for the last year to every customer no matter how many months apart. We ordered in October and told 15 business days. Still no charges made to our account when we called we were told they shut down for two weeks because someone caught covid and we’re now backed up. November we were finally charged and told two weeks before shipment. Two weeks later nothing! Emailed, called and got a response from Kevin who said he call Monday since it was thanksgiving. He never called, I had to call the office several times before someone answered. We were told another week. Still nothing. I called and spoke with dawn who ensured me in 2-3 days we would have tracking. She was very rude when I confronted her about all the lies and bs they kept giving my husband and told me I would have tracking. I gave an extra day in good faith, when I emailed and called voicemail was full and Kevin would not return emails. Immediately put a claim in with my bank because this is bs and now have been going on 3 months without the parts I need for my car. Took a week for my refund to come back, I honestly expected my bank to be fighting with them longer than this. So at least they got the refund right. Don’t do business with them unless you want to be screwed over.

Ja
Review №24

They better hope I get my transmission. Stealing is stealing and In the USA you can’t run. With all the Business is going up in flames these days you never know what could happen.

Ja
Review №25

Great place great people would not.let me.leave until I was satisfied with what I was looking for

Ka
Review №26

I was searching everywhere for the transmission for my old car, but couldnt find a new one. Then one of my friends suggested me Got All Parts, I quickly contacted them and ordered one for my car. The transmission, these people provide me with is top-notch in quality. My car is running smoothly, without any noise. Thank you for providing me with such great service.

Ma
Review №27

Scam artist. really bad business or if there is even a business there

Er
Review №28

Ordered a transmission from them amd now everytime i call to find out where it is at in the process they hang up on me🤬🤬. I will never use this company again

Jo
Review №29

Im an auto mechanic and I needed a transmission for my clients car at an affordable price. I was searching online and found Got All Auto Parts. So, I ordered a rebuilt transmission from them. It arrived in a short span of time. My client is very happy. Excellent Service!!

ro
Review №30

Best place for auto parts by far. Cannot beat their prices period. Their staff is so friendly and accommodating. Been going here for years and glad they are in business. Wouldnt go anywhere else.

Bl
Review №31

Kept ignoring my calls all week after answering once and accepting a transmission rebuild. Said they would pick it up and nothing ever happened. Maybe if they had some kind of customer service they would be a decent Business.

Mi
Review №32

I own some old collectable cars and I have always relied on Got All Auto Parts to provide me with transmissions. They are fast, trustworthy and helpful. Plus, the prices are fairly cheaper as compared to others. Their customer support is also very supportive, whenever I have called them I have received excellent service. Thumbs Up!!

Ju
Review №33

The folks at Got All Auto Parts helped me ensure whether I was ordering the correct transmissions for my vehicle. I received the order before the estimated delivery date, which was just amazing. This site is now my top choice for all auto parts requirements!! Would definitely recommend this site to all my friends!

da
Review №34

NEGITIVE 100%! This company will take your money and run. Every time you call theres always an excuse. Ordered 4l60e transmission and after 2 months had gone by I canceled the order and have yet to receive my refund. Unprofessional staff from sales to the mechanics. Theres no reason a transmission needs to be tested 3 different times unless you dont know what your doing!

Ka
Review №35

Im an auto mechanic and I needed a transmission for my clients car at an affordable price. I was searching online and found Got All Auto Parts. So, I ordered a rebuilt transmission from them. It arrived in a short span of time. My client is very happy. Excellent Service!!

Ch
Review №36

Talked to a very friendly gentleman on the phone and then in person, was treated very well. They went right out and found the part I needed in just a couple of minutes. And the price! Couldnt believe it, no one else in town could even get this or find this. Great place, I would highly recommend and I will be back when I need something else. Thanks so much you saved my weekend!!!

Ka
Review №37

The transmission I received from Got all auto parts works great.. I have saved well over 40% on the transmission. Transmission arrived looking like new, and working like new. I have no problem referring anyone I know to use them. Shipping was right on time thank you much for putting my 2006 Chevy back on the road.

Ja
Review №38

Good customer service and well we will see about the transmission when we get it in

Ca
Review №39

Great, honest, and pleasing service. Your support team took some time to find the right parts for my car, and I admire this deed. Got my desired parts!! Would not hesitate to visit again to close more deals here. Thank you!!

Co
Review №40

Got All Auto Parts is my first and only option for buying reliable and fairly priced auto transmissions. Their delivery time is amazing, in fact, they sent the transmissions I ordered before the delivery date. I am super happy with my purchase and would love to shop again.

Jo
Review №41

Well this is the best place to get rebuilt transmissions in the area. I went to the other places around and they could not compare to this place. I got my transmission for a great price and grear quality. The shop that put it in was amazed at the quality and turn aroundtime. I highly recommend this place to anyone who needs a high quality rebuilt transmission

He
Review №42

They deliver what they say, if they do not have the part they will locate it for you. They have a wonderful staff that works to deliver the best customer service around. What other place do you know you can call and when you arrive the part is off and ready for pick up. I would never shop any where but here for my used auto parts and rebuilt transmissions. This is the place to come and shop for the best deals around. Dont be fooled by the rest Got All Auto is the Best

Da
Review №43

I am very pleased and satisfied with the transmission that Got All Auto Parts has delivered to me. Very honest and reliable service, they have only charged me a reasonable amount. Would be happy to recommend them to my friends and family members too. 5 stars!

Sh
Review №44

Im very impressed and satisfied with the quality of the transmission delivered by Got All Auto Parts. It really improved the performance of my car, I am now getting better mileage. Very impressed with their work. Great Product.

Je
Review №45

I rarely leave reviews, but since these guys did such a great job on my 98 chevy pickup i chose to write this. The transmission looked great when it arrived and we put it in. I have about 7000 miles on it. It is working great. Their product quality is the best I have seen in this business in my many years and dozens of transmissions. Thanks for checking up on me and asking how things were going it is much appreciated

Ja
Review №46

Got All Auto Parts offers top-notch service and charges the least to its customers as compared to other companies. Highly recommendable to those looking for buying good quality transmission parts for their vehicle! 5 stars.

Da
Review №47

Its a Junk Yard. Stay away. Will never go there again except to get my money and transmission back...

ja
Review №48

Anyone want to join into a lawsuit. We take all our cases and joint sue the company. And if we can’t get our money back at least make sure this isn’t happened to anyone else this is a damn shame. I bet they’re already bankrupt and haven’t told anybody.

Mi
Review №49

Make sure you read all the reviews before you purchase from this company. We have had the worst experience. We ordered a transmission on June 30th and were told it would arrive within 7-12 business days. When it didnt arrive we called and were told covid is slowing things down. I understand that so we waited. We are moving soon so we called the company to tell them we needed the part or a refund. We were assured mutiple times the part was coming and we would have a tracking number by the end of the day or they would call us back. None of it was ever true. It is Sept 18th and no part. We spoke with Kevin, Jenn, Kim, and Dani throughout this process. We asked for a refund on Sept 3rd and were told we would have it in 10 business days. Nothing. My husband called back today to ask about it. Kevin answered another call while my husband was on the line. When my husband called back he was told he should have assumed kevin would get back with him. When it was mentioned that we were going to get the bank involved to try to get our money back he assured my husband that he would make it as slow as possible and make sure we dont get our money back for a long time. My husband asked to speak with his supervisor and was told that he doesnt allow f*ckwads to speak to his boss and hung up on him. Please dont make the same mistake we did. Dont use this company.Update: 11-10-20 the part never came. It took the company 2 months to refund the bank our money after we got them involved. This company is either a scam or going out of business and cant afford to refund people. Beware!!!

Cr
Review №50

As an owner of a mechanic shop, I had a lot of demand for transmission and I have always relied on Got All Auto Parts for it. They provide very efficient customer service, and always deliver the orders on time. Extremely pleased with their excellent service. Would highly recommend them.

Gr
Review №51

Thanks to got all auto A transmissions for a job well done. Our families only vehicle transmission went out. I called several places and they all tried to sell me transmissions that cost more than my vehicle. This place quoted me a fair price so I bought it . Its in the vehicle and working great. Thanks so much. My family and I are so grateful

Sh
Review №52

Got All is the best! My family used to live just down the road from them but even though we live 45 miles away now, we still come to them for all of our used auto parts needs. They’re honest and fair and usually have both the best selection and the lowest prices anywhere in Mid-Michigan. Go there, you will NOT be disappointed!

Br
Review №53

Great price, so I thought. Claims to be a remanufactured transmission, 5 yr. Unlimited mileage, no fault warranty replacement. 1st transmission arrived in about 2-3 weeks, not a big deal for me as I had others to use. Transmission came without bell housing and tail piece, definitely not what was shown in the picture as a complete unit. Paid for the install. Transmission lasted about 500 miles before going out. Company said theyd replace it, longer story shortened up to a month or so of calls and not until a personal pick up of the replacement transmission did I receive it, but without the converter. Drove home to Pennsylvania where I again paid to have it installed. 2nd transmission didnt even last thru the test drive of it. Since then, many calls to Kevin, and Jeff, all referring me to Jenn to complete the paperwork for return tags for both bad units then to receive a full refund. Jenn has yet to answer any of my calls for her, respond to many messages left for and as well as not responding to my emails. I would suggest NOT buying from this company. Im still in the never going to end battle with them. Other civil suits pending. Ended up having a local shop rebuild one for me and have it installed by the same guy before its working well.

Jo
Review №54

Got All Auto Parts is the best place to buy transmissions for your vehicle. They ship the transmission directly to your home, your repair shop or to any other location. I am 100% satisfied with their exceptional services and would recommend them to each and everyone out there. Thumbs up!

An
Review №55

The transmission that I ordered from this site, arrived on time. The product is amazing in terms of quality and works perfectly too. It was also affordable too. Would love to buy more from here. Great Site.

Le
Review №56

I received a follow up email from Kelly asking how my experience with the company was and how my transmission was running I was really impressed that they took the time to reach out!!! Thanks for the great price and amazing service. Transmission is running great would definitely recommend to all of my family and friends

Ma
Review №57

I’m extremely pleased and 100% satisfied with the rebuilt transmission provided by Got All Auto Parts. Thanks to these guys, I am able to drive my Pontiac again. Glad to deal with these honest and credible people!!

We
Review №58

Had my transmission rebuilt here. Worked great, haven’t had an issue since! Came quickly and worked great!! Thanks guys

Ni
Review №59

I am completely satisfied with their excellent service! I got my transmission delivered for my Buick on the expected day. It was the perfect fit for my car and is working fine. I am very happy with my purchase and would recommend others about them too!

Ja
Review №60

We need more people like kevin. I called last minute to see if my friend could get an alternator and not only did he get the part... he kept the store open an extra 20 minutes and knocked 5 dollars off a 20 dollar alternator.DEFINITELY RECOMMEND THIS PLACE for great service

Za
Review №61

I ordered a transmission for my 1995 GMC Sierra 1500 on April 13 and now it is May 14 and my transmission might ship today. The customer service has been fine but the timeliness of the shop has not been good. They offered an extended warranty which is fine but I’ve been a month without my truck having to borrow family members vehicles to get what I need to do done. The price is great but I guess you get what you pay for right? Hopefully the product is good.

bl
Review №62

Staff was very friendly and accommodating and went the extra mile to get the parts I needed to get my vehicle back on the road. I will definitely go here again if I have any future needs.

Ja
Review №63

These people are just amazing! The transmission that they provided from my Cadillac Eldorado was of top quality. The best part is, I got my product within the estimated delivery time. Thumbs up.

Er
Review №64

Excellent place to get any type of transmission parts for your vehicle! I have been shopping from this website for a very long time and I have never been dissatisfied. Would highly recommend.

AW
Review №65

I Ordered my transmission on March 14, 2019. I was told I would receive a tracking number within 7-10 business days which didn’t happen. I finally called a few days after the allotted time to ask about the tracking number, at which point I was told the transmission had failed testing and would need to go back to the shop. Not a problem, I had another vehicle to get my by for now. Another two weeks came and went with no word, so I called again on a Tuesday and was told I would have my tracking number by that Friday. Friday came and went with no tracking number. The next Monday, I called and began asking for my money back. They begged and begged for me to let them make it right so I did. They said they would throw in a transmission cooler and a lifetime warranty on the transmission.So, I finally received the transmission, but did not get the transmission cooler I was promised. If I had to guess, the lifetime warranty was never put in under my account either, but I’m not too worried about that. I get the transmission installed, only to realize the oil pan has no drain plug. Definitely will never use again. One of the biggest headaches I’ve dealt with when trying to get parts. Goes to show the old saying is correct “you get what you pay for.”

An
Review №66

These people really care about the customer. From the very start I felt confident with the salesperson and it just felt right. So I ordered. Been in the truck now for over 4 months and is working perfectly. Just wanted to say thank you and keep up the good work. Ill be in touch

Ki
Review №67

Always a pleasure coming in here. Always very helpful. Very knowledgeable and the product has never failed me yet! My go to everytime!! Recommend to everyone!

Gi
Review №68

Having a 2000 Ford Explorer Limited. I needed some parts for my vehicle and Ive searched many many places for these parts ( BUMPER COVER AND RIGHT FRONT FENDER) and these great folks had them .Great shape and also Great Staff too. The price was off the hook and now I will be having my vehicle at the body shop to be repaired. Once its done I will show you the before and after pics of these parts .Thanks to all their at got it all parts. You Guys made me happy.

Ha
Review №69

Got All Auto Parts supplied us with valuable and quality genuine transmission for my Chevrolet. Moreover, their executive provided me tips for the long-lasting durability of their products. My decision to switch from the previous dealer proved to be worth it.

Sa
Review №70

Finally, my search ends here! I got the original transmission for my Chevrolet, which I was looking for months. Also, they shipped the parcel 2 days after placing it in order. Quite impressive!

NI
Review №71

If i could give this place negative stars i would! I bought a CD4E that took them almost three months to deliver to me. I would call for updates and it will ship tomorrow is slways the story or will call you back and no call. It ran for 1000 miles then lost reverse. I called them they said we would send you another. Another month later the second trans arrived. Now the second one fails. I tried calling the owner all week but wont return my calls. So now i spent $1000 at a trans shop to get it fixed. They way over tightened the valve body warping it when assembled and valves bound up causing shifting issues. Id like a refund since they did not deliver a quality product but customer service is the worst!

St
Review №72

Dealt with Carlos & Tiffany. Wonderful business. Good communication. Great prices. This company treated me fairly. Ten (10) STARS !!!

Ke
Review №73

Seems to be a lot of mixed messages when it comes to the reviews on here but my experience was great with these guys. I was skeptical before I ordered so I called and a guy named Kevin explained the whole process so I pulled the trigger. Everything went smooth, got the transmission quickly and its working great.

Te
Review №74

Just wanted to say Atransmissions is the best company I have dealt with for getting rebuilt automatic transmissions. My brother and I have been dealing with Kevin over there for about 2 and a half years. Their quality and price cant be beat. They bend over backwards to service me with anything I need. Thanks Kev. I also have bought a couple motors from them as well with great success. I

ch
Review №75

They purchased my Malibu for scrap and they paid the most out of everyone (i called all available) and they picked it up for free! Very helpful, Friendly, and there were no hidden fees or charges or hassels to deal with! Fast too, i highly recommend!

Tr
Review №76

I rarely leave reviews, but since these guys did such a great job on my 98 chevy pickup i chose to write this. The transmission looked great when it arrived and we put it in. I have about 7000 miles on it. It is working great. Their product quality is the best I have seen in this business in my many years and dozens of transmissions. Thanks for checking up on me and asking how things were going it is much appreciated

Jo
Review №77

I received a follow up email from Kelly asking how my experience with the company was and how my transmission was running I was really impressed that they took the time to reach out!!! Thanks for the great price and amazing service. Transmission is running great would definitely recommend to all of my family and friends

Is
Review №78

Very reliable service!Got my Chevorlet Monte Carlo transmission delivered at my shop on time, and it came with a warranty of 5 years. The price quoted seemed quite fair to me, and I will definitely come here for more when in need.

Ka
Review №79

I have been calling around all over the place trying to find a part for my Chrysler Pacifica and I couldnt have found a nicer business. They were more than willing to let me go out and find the part myself instead if purchasing a full headlight assembly for just a clip. Thanks again. I will definitely be back.

Ga
Review №80

Awesome !! One of the very few places Ive ever brought a car for REPAIRS and it was REPAIRED... :)Kevin is a really cool guy and an awesome mechanic... not a PARTS SWAPPER . He was able to quickly and correctly diagnose the problem and had it FIXED in a couple days, saving me TIME & MONEY !!!Id definitely recommend him... thats the guy to go to !!!

Mi
Review №81

I got a great rebuilt transmission from Got All Auto Parts. The price was very competitive, and the delivery was made on the prescribed date. I will contact them again for my further auto parts need.

Je
Review №82

Highly recommend this company. Excellent customer service. Kevin is an outstanding guy!My vehicle is back on the road and I could not be happier.

Ed
Review №83

I really wanted to like this business and give a great review. When I first purchased my rebuilt transmission, the transaction went so smooth. I was super impressed how courteous the staff was and how fast they got the transmission shipped out to the repair shop. To make things even sweeter, I was given a 2 year, unlimited mileage warranty. What’s not great about that? However, five months in the transmission went out. Ever since then, its been hell trying to get the warranty replacement. This process all began in October 2018. I called and was told someone would call back, however, no one did as promised. I decided to wait until after the holiday season to begin calling again which I started calling again at the end of February 2019. Since that time, I have been given the run around week by week. I thought the situation was turning for the better a week ago when I was told to take the truck to the shop of my choice and to have the trans removed, drained and placed on a pallet for pick up. I’ve done that and now my truck has been sitting and taking up a bay space at the local repair shop. I’ve even had the mechanic call this company and they’ve been lied to twice, being told the transmission had been shipped out. This has been a total nightmare! I don’t know what else to do at this point. Now I’m stuck looking elsewhere to have the transmission rebuilt and the cost of labor all because Got All won’t honor the warranty that they offered. To make things worse, I called today before writing this review and was pretty much blown off and told that someone would call back. I’ve heard this before. I just wish they would do as they promise when I spent my money with them in the beginning.UPDATE: Got a call back from Jeff today. He was very respectful and professional. He advised me the transmission was there a the shop and would be shipped on the next day. I really appreciate getting a response and the professionalism that was offered. As I said in the beginning of my first review, the transaction was great and staff was very courteous. I was in no way trying to down the integrity or reputation of this company. I simply wanted business to be taken care of. Thank you again for your response and great service in this matter. I will definitely remain a loyal customer for my automotive needs.

Br
Review №84

I just wanted to take a minute and thank Got All Auto Parts for fulfilling my requirements. I got all the transmission parts at my home itself, and that too at a very short period of time. Highly impressed and satisfied with their prompt and fast service. Thank you!

De
Review №85

They were extremely helpful and friendly. Did not have the exact part I needed but they gave me a couple parts to try. Definitely recommend 🙂

Pa
Review №86

Haven’t received my order yet but it’s on the way. Lady I spoke with was very helpful and kind spoken. Got my question answered in minutes and was willing to do all she could to assure I was taken care of. Great service

Ma
Review №87

Just wanted to say thank you for the quality transmission that I have been using over the last seven month. You guys helped me to restore my old Cadillac Escalade. And the top-notch service I got is the reason why I choose your company every time. Thanks for the help.

Er
Review №88

Ordered a trans. Didnt show up on time. Called customer service, they gave me a tracking number, cool. It is a fake tracking number, not cool. Now when I call they dont answer. Unresponsive to emails. Dont order from them.

Ja
Review №89

Needed some rims for my Malibu and searched all around and passed by Got All Auto Parts and seen one in their parking lot and they had them. They gave me a good price on them and they even put them on hold for me til I get paid. Thanks Henry

Hi
Review №90

Service I got on the phone was phenomenal. The product I purchased were sent to me without any delays and I had a great experience throughout the process. Recommended!

Za
Review №91

Was looking for parts for my older vehicle, everything I googled was saying well over $300 for parts I needed. I called here and they said they had the parts costs me a small fraction of what I was going to pay. Great customer service, great prices!!! Could not ask for better place to buy parts from.

Ro
Review №92

Was great working with Kevin! My new transmission works great! Great price too. Kevin also set me up with a fantastic mechanics Rick and Lloyd whom stayed late and finished putting in my transmission so I could get home. I give this place a 5 🌟 thanks guys

Ha
Review №93

Amber has been absolutely wonderful to work with. I did have an issue with my first transmission but she sent a replacement out which is working great. Great people, great parts. Will buy from here again.We just took a trip to the mountains and the transmission worked great. We were pulling a 2000 lb trailer and the shifts were solid every time. From the Columbia area to Asheville it is a climb and the transmission did fantastically, without hesitation or issue. I would recommend this place to anyone . Again, thank you Amber for all your help and please let your staff and workers know how much I appreciate them.

Sh
Review №94

I spoke with Cindy and she was incredible and helped with everything that I needed. I was looking for a valve body for my 4L60E transmission. The parts were clean, arrived fast and in great condition. I would recommend working with Cindy anytime, she even made a follow up phone call to make sure that I was happy with my purchase. This is my new distributor for ALL my parts!! The prices cant be beat.

MI
Review №95

I needed a taillight assembly for my car and I was having a hard time finding one. I stopped at Got All Auto parts and within 5 minutes I had exactly what I needed. I was even able to source some other parts I needed. The service was fast and friendly, they went above and beyond to help me find what I needed. I highly recommend if you need a part for your vehicle that you might not want brand new, you should contact them to help you!

Bo
Review №96

After looking at numerous sites for a transmission for my vehicle I decided to order one from atransmission. A GREAT choice. From first phone call with Kevin to last phone calls from Brittany and Danny nothing but great customer service. Danny, I hope thats how she spells her name, and Brittany were awesome in their communications with me and keeping me posted on when to expect delivery. I highly recommend them to anyone who needs a transmission or other parts for their vehicle . Thanks again .

Ja
Review №97

Got All Auto Parts is my only choice whenever I need any type of transmission part for my car! The products they provide are of top-quality, and at a very reasonable price. 5 stars!

Er
Review №98

Im driving down the road, my five year old daughter in the back seat..while smoke begins to rise out of my steering column. I take the cover off the column and take apart the wiper and wires and find out the wires connected to the wiper were literally burning. Not only was it Saturday and they were closed, they had me come in and found a replacement i was able to put in. And gave me a great deal on the part too! Thanks guys.-Eric and Ava

He
Review №99

Thanks for your help Jeff in getting my transmission rebuild for my 2003 Chevy truck. Transmission works great better than new... you saved me about $600 and I appreciate that savings goes along way with three kids.. I will send anyone that needs a transmission to you.

Co
Review №100

Terrible customer service...not recommended..they do not deserve 1 star....I should have read the reviews...

Information
57 Photos
100 Comments
4.3 Rating
  • Address:100 S, River Rd, Bay City, MI 48708, United States
  • Site:https://gotallautoparts.com/
  • Phone:+1 989-891-9212
Categories
  • Used auto parts store
  • Auto parts manufacturer
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:9AM–12PM
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible entrance:No
Offerings
  • Buys used goods:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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