My experience with Mason was nothing short of excellent. He went above and beyond to assist me with the purchase of my vehicle. He was very understanding to my situation and made sure that I was highly satisfied with my decision. I am very pleased with Masons excellent customer service skills and patience. Because of his awesomeness I was able to purchase my 2021 Enclave avenir which was a excellent choice. Thanks for everything Mason!!!

My whole experience was great, starting with my sales person Jessika. She was courteous and very helpful, never gave up helping to get me into the vehicle I wanted. The finance person, Shawn, who work with getting figures on a loan and explaining it all to me where I could understand. And to the sales manager, whose name sadly I didnt get, but he worked miracles with my guidelines I set for myself in getting a new car. Thank you all at Royal Buick for getting me my nissan pathfinder 😊

I would like to complement Tyrone King, sales consultant, for the excellent customer service I received this past week. My first encounter with him was positive, and he played a huge part in my decision to purchase another vehicle from the dealership. He proved to have excellent product knowledge, interest in finding the perfect vehicle, answered all of my questions with sincere honesty, and kept me from spending unnecessary time in the dealership completing paperwork! I would highly recommend Tyrone to anyone interested in purchasing a vehicle. He is not your average sales person, he has past experience with car sales and mechanics. His knowledge and kindness is second to none.

Very professional awesome experience was very concern about my request to wear a mask in my truck Keith Veal did a great job. Will be back for my future services. Thank you so much God Bless

I purchased a 2021 GMC Sierra 1500 from Kathryn Nunez on September 27; Chris Blanchard handled the financing. This transaction was as smooth and trouble-free as can be. All questions were answered quickly and Kathryn stepped me through the setup of some of the electronics -- particularly getting apps on my phone to display on the trucks monitor. Its a lot easier to see the map on that display than on my phone! Chris Blanchard is very organized and easy to work with, too. I got a wonderful interest rate and that process took only about 20 minutes.These folks have my very highest recommendation. If you like dealing with informed, organized, helpful and cheerful people, go to Royal Buick GMC in Baton Rouge.

The dealership repair department kept me current as my car was being serviced. This was so very much appreciated. GM standing behind their product and paying for the repair was beyond words to express! This was my 5th Buick and will definitely not be my last.

My representative Hannah was amazing!! She went above and beyond to make sure my vehicle was up to par!! I appreciate her so much!! Just go in and ask for Hannah she will take care of you!!

I was able to get an increasingly rare GMC Sierra 1500 truck this morning from Kathryn Nunez, whom I would recommend to anyone who is interested in buying a new GMC or Buick vehicle. Miss Nunez she is professional, knowledgeable and very helpful. The price was very fair, too.Chris Blanchard in finance was able to get me the lowest interest rate ever. He is very organized and efficient and we got through the paperwork and only about 20 minutes.It was a pleasure to do business with these professionals, and I like the truck, too.I would return to Royal Buick GMC the next time I need a car or truck.

I was 100% impressed with the service provided! Johns customer service skills are excellent! He gave me a reasonable time frame, explained the needed repairs, provided accurate estimates and followed up regularly with phone calls. The required parts arrived much sooner than expected and my car was ready ahead of schedule. I wasnt hit with any surprise charges and my bill was exactly what I was expecting! John should be commended for his professionalism and friendly attitude! I will definitely return to Royal Buick for any future required services!

Mason was great to work with! I will say that this trip to a dealership went pretty smooth and quick, compared to most! Thank you

Great customer service!! They made buying my car such a smooth process, unlike most car salespeople. Jessika was the best!!

This was the best car buying experience I have ever had. The sales team went over & beyond to make sure that I got the car I wanted with the best possible pricing. Terrance is the best in the business when it comes to making sure the customer is satisfied. I will definitely recommend Royal Buick to all my friends & family for their new car needs.

The folks at Royal are great!! Jessika was very kind and professional and personable! She kept my son and I engaged in fun and interesting conversation while financial got everything ready!! We were in and out from start to finish ( including test driving 2 cars) in less than 3 hours!! Everyone was great!! I love my car and Feel the staff were very helpful and sincere!! I will definitely be going back for all my vehicle needs!!! Great experience!!!

Tyrone was very helpful and has been extremely responsive even after purchasing my vehicle. The service was amazing and allowed me to complete the entire process in less than 4 hours.

Mr. King said they can help me and they really did... I went inside and immediately Mr. Ty King greeted me. I gave him a break down of the hurdles I were facing in being approved for a new car. He said, I know we can help. He said it with such confidence and professionalism .From there he poured on step by step customer service, communication, wisdom, and honesty. I trusted that I was in good hands. If anyone decides to go to Royal Buick., PLEASE ask for Mr. Tyrone King! GOD BLESS Him and his family!!!

I purchased a 2021 GMC Sierra 1500 Texas addition at Royal Buick GMC and Mason Evans was my salesman. I had the best and easiest experience purchasing a vehicle! It was quiet there but Mason went out of his way to make me feel at home and I got the deal I wanted. He genuinely cared and took his time trying to get the deal I wanted. I got the deal and love my new GMC truck! He has even helped me after getting my truck bed lined and helping me with a few cool things to order for it. I loved the finance guy and he made me feel at home as well! I will buy all my vehicles there from now on!! Thank you Royal GMC!

Everything has been great so far, haven’t received my truck yet but the team has been really accommodating and very friendly!

Today, my husband and I purchased a new 2021 GMC Sierra and our experience at this dealership exceeded our expectations. We were greeted immediately by Quentin Chapman, our salesman and he went above and beyond in making sure we were satisfied customers. From the time we pulled into the parking lot until the time we pulled off with our new GMC, Quentin made sure we were all taken care of. He was very knowledgeable and thorough with walking us through each and every feature of the vehicle. Definitely can tell that Quentin loves what he does because it shows. Shawn, our finance manager also assisted with making this such a smooth and easy transaction. These guys were just amazing. Each and every person that had a part in our transaction was amazing. Thank you Thank you Thank you . You all are the real MVP

I recommend this dealership to anyone in search of a vehicle. My wife and I came to this dealership to browse inventory which later resulted in me making a purchase. The moment we pulled into the parking lot, we were greeted by salesperson, Andrew. Andrew was professional and most of all “patient”. He was very knowledgeable when it came to the different trucks I looked at. I then met with the finance manager, Shawn. Shawn was very professional and was willing to help any way he could. He made this transaction flow smoothly. After trying to sort through some things, I met with another finance manger, Terrance. Terrance was very professional. I was very undecided when it came to numbers which he made things a whole lot easier. Terrance helped me tremendously. This group of guys were not all about getting a deal but was very much into pleasing the customer. This is by far the best vehicle purchasing experience I’ve ever had.

Amazing service! Friendly people and all around great place! Shout out to Andrew and Shawn for all their help!

Spoke with Mason E. Here about my interest in a trade in on a AT4. First time I felt comfortable actually discussing something with a salesman. Really felt like he was trying to give me great advice in my purchase that was most suitable for me and my family. Rather than when I normally talk to salesman they are trying so hard to coerce me to buy something ASAP. If you ever are thinking of purchasing a vehicle I recommend going to Royal and asking for Mason. Stellar attitude and fantastic salesmanship.

We were treated very nicely from our first interaction with this dealership. Everyone from the receptionist to the salesman to the financing personnel were very kind. Even though we got there with only a short time before closing our salesman Karl was very nice. He never pushed or made us feel like we were being pressured. I would absolutely buy from them again!

I enjoyed the whole experience with one and all, thank you. The best part is that I didnt have to take up residency waiting for all the paperwork to be completed. Thanks guys...

I worked with Jessica and Andrew. They were both helpful, kind, and competent. Very easy purchase experience with no pressure and genuine help. Wife was very excited with the new to us car and all know… “happy wife… happy life!” Hope this helps. In Christ, Ben

Maison was an amazing sells person. Great Customer service.

I went to Royal Buick GMC looking for a vehicle for my granddaughter and was greeted by a salesman named Mason Evans. Even though I didn’t find a vehicle for her that day, I was very impressed with Mason. He was very professional and very courteous and has great product knowledge of what he is selling and you just don’t find that much these days. Anyone looking for a car or truck should consider Royal Buick GMC and talk to Mason, you’ll be glad you did.

I had my GMC Sierra in the service department at Royal and my expectations were exceeded greatly! Hannah Lewis was my adviser and I could not have asked for better service! I was a car salesman for almost 8 years where my client base was driven on excellent customer service so in that department, I feel like I can be very hard to please. The most important thing you can do for me is to keep me updated…even when there’s nothing really to update me that’s new. This is what she did a great job at. I received either a phone call or text daily with small updates. I didn’t buy my truck from here but I’ll definitely return for service after this experience!

Another great service appointment. Keith was honest and what he said, they delivered on it. Pleased with my service.I made an appointment for service. Upon arrival, my vehicle was taken in for the requested service and fully completed within 1 hour. Fast, convenient service.

Mr. Tyrone is an awesome salesman. It only took him 4 days to get me in a ride & it only took that long because of me. Very professional, funny, sweet, and respectful. The staff overall was nice

Went in for tire recall. Haley ended up doing inspection herself so that I wasn’t waiting 90 minutes for service. REALLY appreciated it. Customer lounge was neat and clean but a bit warm and humid like the outside climate.

I couldn’t be more satisfied with my experience at Royal.A big thank you to Dustin Thomisee at Royal Buick GMC for treating us with respect and being patient with us. If anyone needs a new ride, go see this man. Also, I had an issue with my touch screen, which is a common issue, and they did not hesitate to tell me to bring it in with no additional charge. I definitely recommend, and will be back on my next purchase.

My husband bought a truck last week from Mason Evans at Royal Buick in BR and he was great! He helped everything go smoothly and answered all our questions! I would recommend asking for Mason! He was easy to work with and we appreciate everything he did for us through this process! Thank you Mason!

I was under the impression the truck I was buying was currently being detailed and prepared for me.Had an appt to meet at the dealership for 6pm to do the paperwork. I called to find out who to make the cashiers check out to-they said sir that truck is currently being sold to someone else as we speak.Back to square one.Amateur hour at this place. I do not recommend.

Jessika Hodges was a pleasure to work with. Super knowledgeable and gave us a hell of a deal and made the process headache free. Id recommend anyone go see Jessika if they are in the market for a vehicle. This girl has been one of best sales persons I’ve dealt with!

Hannah Lewis was very helpful, friendly, and knowledgeable. She made my whole day! I highly recommend this service center.

First, Im scheduled maintenance 3 times online for my Denali and each time the Service Advisor asks me for my information because it didnt transfer from the online service request. Second, my Denali has 2 or 3 recalls on it and the Service Advisor informs me yall only do basic maintenance on Saturdays and recall work would have to be brought back in during the week (bad!). Third, once my oil change and tire rotation was completed I got in my Denali to find the paper floor mat and plastic seat cover still there and had to throw it away in trash myself. you know when you spend $80k on a vehicle you expect high level of service that this! Especially when youre not getting any kind of break/discount on the service at all..not happy at all!

Keith Veal was very helpful and made the ordeal nicer.

Hannah gave AWESOME customer service with severalText updates to let me know the progress of my warranty Transmission replacement…This is a new level of service I’ve never received at any car dealership.

Jerry All, my salesman, was extremely knowledgeable and not pushy to me as a customer. His humility and confidence was very apparent and put me at ease in my buying experience. I will definitely refer friends and family to Jerry!Chris B was my financial guy and he was also not pushy but thoroughly explained the different add on programs available. He helped me come to an informed decision about my purchased.

Tyrone King is a great salesman who was patient with me under the circumstances I was dealing with. I was able to purchase a vehicle that suited my needs and was in my budget. Great job Tyrone and thanks for helping me to ride The Royal way!

I recommend this dealership to anyone in search of a vehicle. Jessika was very kind, and helpful during my purchase of my 2022 2500. I am overly pleased with her and the entire dealership

The guys were likeable, friendly, knowledgeable. They finished up our paperwork quickly, and I was extremely pleased with the results.

It was a pleasure doing business with Royal Buick GMC in Baton Rouge. Mason Evans my sales professional was very helpful, and knowledgeable, without the hard selling approach. That goes for Kenny in the Finance Dept. as well. Highly recommend checking these guys out.

On June 12 I had a wonderful experience buying a 2021 GMC Sierra from Jessika. The process was quick and easy! She went above and beyond to make sure the experience was great in such a crazy time to buy a truck. Would totally do business with Jessika again.

I recently purchased a new vehicle from Justin at Royal Buick GMC. Justin was easy to work with, didn’t give me the run around and made purchasing a vehicle easy. Chris in finance did a great job explaining everything and had me in and out in no time. Great customer service all around, will definitely recommend!

My experience with the Royal GMC was amazing. Tyrone King worked his magic. We literally just stopped by to look and within an hour we were approved. The process was simple and easy. They also delivered the car to us. Thanks for your great customer service and our daughter love her car.

Excellent, fast, professional service. Easiest process of my life! The Royal team makes everything so easy on the customer. Car buying is a pleasant experience with Royal!

Bought my new GMC Sierra Texas Edition from Royal earlier this week. Andrew Dalsen was my salesman. I’m really pleased with the truck and the fact that the deal went quickly and it didn’t take the whole day to buy the truck. Andrew was helpful and patient with a numbers person who insisted on knowing all the numbers before I’d make the deal.

I had such a great experience at Royal GMC! Karl Shuman my salesman was so easy to work with and got me in the truck I wanted!! I promise you he will help you get the vehicle you need and deserve!! Give him a shout!! Thanks Karl!!

Our salesman Justin was very professional and went above and beyond what we expected. We spoke and told him what we were looking for in a new truck. He called me one morning right after arriving to work to let me know they had what we were wanting. I had four small children with me while at the dealership and he made his office very inviting for them and I. He also made it to where we weren’t there a long time. Overall I HIGHLY recommend Justin for all of your needs. If I’m in the market for another vehicle he will definitely be the one that I call. Thank you again so much!!!

Obviously due to the flood there aren’t many vehicles at dealerships now. I’ve been without a vehicle for approximately three weeks. It took a very kind and diligent car salesman by the name of Justin Washington, who took his time with me. He empathized with my struggle and went inside to check the inventory. If it wasn’t for Mr Washington’s diligence to check the inventory, I would have been disappointed yet again. He actually found a vehicle that just arrived and hadn’t been processed yet. He made me laugh and thoroughly explained the next steps needed in order for me to purchase my new vehicle. After financing, Mr. Washington yet again went the extra mile to thoroughly explained on star, wifi, and car play. I truly appreciate Mr. Washington for his kindness and being very informative about vehicles and trucks period. Your kindness will never be forgotten Mr Washington because of you I will be a loyal customer to Royal GMC.

Andrew was amazing and make our process swift and easy!! Thank yall so much!

Tyrone King was a fantastic salesman. They were able to meet all our families needs and made the process stress free and easy. I would recommend Royal Buick GMC to my friends nd family!!

The salesmen at Royal were friendly, extremely helpful, and prompt! Andrew and Tyrone helped us. We felt like we could trust them from the beginning. They found exactly what we were looking for, quickly and accomodated our requests throughout the process. Highly recommend!

Tyrone was an amazing salesperson. We never felt pressure and he was very knowledgeable! If we ever need to purchase another vehicle, it would be worth the trip to Baton Rouge to work with Tyrone again.Also, Chris was a big help explaining all of the paperwork.We will definitely recommend Royal Buick to family and friends.Thanks again Tyrone, Jean and Joe Borne

Absolutely the best car buying experience, jessika was a wonderful sales woman. She helped me get into the vehicle I wanted and was very knowledgeable

Mrs Hana in service is a Blessing to me and my family, she is always kind, pleasant, professional with integrity and easy to deal with while taking care of what’s needed on our vehicle’s .

The best experience we ever had! From the salesman to the finance manager! Dan loves his 2021 GMC Sierra. We will definitely be back for my Yukon!Dan and Cassandra Williams

I recently stopped by Royal Buick GMC to look at trucks. My salesman was awesome, his name was Mason Evans. He answered all of my questions, and didnt put pressure on me like most salesman. He was honest, and when i am ready i will definately go see Mason. I will recommend him to all of my friends. Thank you Mason for making my experience better than expected.

I am always happy to see Hannah and laugh and get some great service!!

1st appointment I made with the service department was for my initial complimentary oil change and tire rotation. When I picked up my car, they did not rotate my tires. 2nd appointment was to handle the recall on my vehicle. I was told on my first visit I would be given a courtesy vehicle for the recall visit. I asked again on the phone while making the appointment if I would be given a vehicle. I was told “if one is available”. I saw advertised on the website a shuttle service if you drop off your vehicle. I figured that would be my back up. I had to arrange my work schedule around this appointment. When I arrived, early in the morning, I was told there were no vehicles available because they had all been sold and there is no shuttle service. It seems proper courtesy to let someone know these things before they arrive for their appointment. I have not had any good experience with this service department and will not be using them in the future. Not to mention, it takes multiple attempts to get in touch with the department because they do not answer the phone or contact you back when you leave your number.

The service itself was very easy. Pickup and drop off were quick and easy. One star offbecause of communication issues setting up the Appointment with text, voicemail, and online request. Not Hannahs fault.

Tracy and Hannah were awesome. They greeted me respectfully and professionally, and communicated frequently while my vehicle was being serviced. They made things super easy from initial diagnosis, to arranging for a rental, to seeing that parts were located and installed as quickly as possible so that I could get my truck on the road again asap. Also, I accidentally left my garage door opener on the sun visor of the rental car, and Tracy arranged for a Royal driver to retrieve it from the next rental customer, and get it back to the dealership asap so that I could obtain. Super satisfied with these two ladies, they are great! Thank you

Keith helped me really good dealing with information on my Truck and good quality service thank you.

Great people nice and friendly. Overall great experience. Love my new Yukon! Thanks Caylen

My experience was very good at Royal Buick GMC on Airline Hwy. Justin Washington was my sales rep and he was awesome. He did everything he could to get me in my new 2018 Equinox the same day. Trust me he gets the job done. I highly recommend you request for him. By the way my new ride is fantastic! Its a very smooth and sturdy ride. Enjoying all the features packed into it.

Purchased a 2017 Jeep Grande Cherokee from Kathryn Nunez ! She’s AMAZING ‼️ Smooth transaction and did what she could to allow me the vehicle I wanted quickly as possible! Go to Kat for your new wheels .

I’m so happy that I chose Buick in Baton Rouge! I worked with Kenny and Jessika. Both of them made the process super simple and convenient. They were different from what I am used to getting because they worked with me to get me in the car of my dreams the same day of my test drive appointment. Jessika even bought the vehicle to me and had the car warmed up (it was a chilly evening). After the purchase, Jessika checked in with me to make sure I was enjoying my new ride. Since the day of purchase she has stayed in touch which is great. I can honestly say it felt nothing like a transaction with strangers. They are Phenomenal!

The BEST car buying experience. I cannot express how awesome it was to work with Quentin. Constant communication, transparency, professionalism, mixed with a little humor. We were able to handle everything over the phone, through email, or text. Kenny, in finance, was a pleasure to deal with as well. No sales pitches and haggling. We will definitely stop by the dealership to shake these guy’s hands when we are in the Baton Rouge area. Well done Quentin! It’s hard to beat this kind of service!!

From the minute I wrote to Royal GMC about the truck I was interested in, until I drove it off the lot, my experience was fantastic. My salesman, Karl, was excellent. He did not pressure me at all, was diligent following up with our appointment time, and a pleasure to work with from start to finish. Chris, in finance, was very thorough and took time to explain everything available to me as well. The atmosphere is relaxed and fun, with good music and good people on the floor. Overall, I highly recommend Royal GMC of Baton Rouge. These guys are sincere and really make the experience of buying a vehicle a pleasure.

Keith Veal at Royal Buick GMC,he was amazing,he have a kind spirit and he done everything he could to help me and he done the job tremendously well and I recommend him to anybody that goes there because he has a heart of gold and he will work with you until the end I prove it in service and I will be back

I came by today in search of a used vehicle, it was a very limited selection but I was greeted by Justin who gave me the warmest smile. No I didnt leave with a vehicle but I just wanted to leave a review on the Customer Service! Good Job guys!

Mason was amazing. He went above and beyond to get us the exact truck we wanted. He also got us a great price for our trade ins. I recommend going in and asking for Mason so you can have the best car buying experience we did.

Would recommend to all family and friends! The buying process was quick and easy! Was on my way home in my new car within an hour and half.

My husband and I had a wonderful experience at Royal Buick GMC! After our car accident that totaled my car it was one crazy mess after another. Andrew Dalsen and the rest of the Team at Royal Buick GMC made every effort they could to make the process easier! Thank you so much! We love our new GMC Acadia!

The service team did an excellent job of repairing my vehicle and keeping me posted on what the issues were and how long the repairs would take. My vehicle was towed there on Monday morning, and by mid-afternoon on Wednesday, I had my vehicle back in great condition. I truly appreciate the good customer service Hannah & other service personnel provided during what was a stressful event for me.

This was the first time we’ve been to this dealership. We started out not expecting to purchase, no test drives just get some quick numbers. However, our salesman Mason Evans was so friendly and knowledgeable we wound up test driving a couple. He then sat us down & gave us the numbers. 🤔 This price was too good to pass up! Financing was pretty quick and off we drove in a Fantastic Truck!! I will definitely be back for future vehicle purchases and my oldest son was actually test driving another car with Mason Evans when we cleaned out our trade in. By the way, we got top dollar for our trade in which left us with no worries of trying to sell it out right!! Royal is definitely our new family dealership!! We’ll definitely be back!!

Andrew was great! We showed up same day wanting to do test drive of which he allowed an extended test drive so my wife could see the vehicle. Was very easy and efficient to work with. Would highly recommend.

Hannah was great! Everytime we come in she takes great care of me!!

Caelan was amazing! I am very leery of salespeople, but he was very helpful without being overbearing. I would definitely recommend asking for Caelan if you want a great car buying experience.

I brought my vehicle into Royal Buick GMC for service due to the Takata airbag recall.Scott Hilburn, Service Manager, is great to work with and truly cares about customer satisfaction.

Tyrone King is one the best salesman around. He is not too aggressive and he listens to really meet your needs. He is upfront and honest with you throughout the entire process. Most dealerships will tie up your entire day only just to disappoint you. However this was not the case at this dealership. Thanks again for assisting me with my (2018) Tahoe. Mashonia

Today was our 1st time to buy from Royal Buick GMC. We had a great experience. David, Manager, Dustin, Agent, and Shawn, finance were all very friendly and assisted us with all our questions and needs. We received an excellent deal on our trade in vehicles and purchase of a new Yukon XL Denali. We recommend anyone looking for a vehicle to definitely check with Royal Buick GMC and let them put you in the vehicle of your dream!!!

Great job team!! David, Jerry and Chris made buying super easy. I flew in from out of state and they had me all ready to go for my road trip home.Everything I was told on the phone was spot on. No surprises, great service in every way. I highly recommend Royal Buick GMC to anyone looking for a great car buying experience.

I enjoyed my experience . My salesman was Mason. He was very knowledgeable and extremely helpful. He fought the car i wanted at the right price. He pretty much told me everything about the car. So for that it made buying my dream car that much more satisfying. Thanks

I recently purchased a used 2018 Denali 1500 from Royal GMC. Quentin was my salesman for my last two trucks and has always been very helpful.

Royal GMC was a true pleasure to work with in a very challenging new truck market. Salesman Dustin Thomisee has very strong communication and was very attentive to my needs before and after the sale. I would highly recommend dealing with him.

This dealership was great. I called and talked to Mr. Mason Evans. He got me in a nice vehicle the same day. Mr. Mason gave my husband and I excellent service. I would recommend this dealership to everyone I know. Ask for Mason! He will help you out.

I was in the market for a new Truck, and gave a call to Royal GMC... I linked up with Jerry All there, and I was blown away by the way I was treated by everyone at the store. Professional, Knowledgeable, and Polite!!! I was given a great presentation of the product, and taught how to work the features I had questions about.... he taught me so much, I felt like I could then teach others how to use the features. :) I give them 5 stars, and I will see them for my next truck!!! Thank you Jerry All!!!!

The GSM David and his staff make the buying process so easy! I’ve dealt with he and Shawn in F&I on 3 different vehicle purchases in the last 2 years and they never disappoint! They definitely go above and beyond in service before and after the sale.

Man, this guy Quentin Chapman is great!! Along with the dealership as a whole. He got me in the car of my dreams FOR THE LOW!! is my credit the best?? no but it didn’t matter when you’re as good as he is. i’m beyond grateful and satisfied with this car, the salesperson, and the process as a whole! All around great!!

Me and my husband James bought a 2020 GMC Terrain and dealt with sales associate Chris Blanchard....OMG if you are looking for a GMC in the Baton Rouge area, please see him!!! When I tell you he was the most polite and efficient sales associate that I’ve come across in YEARS, I mean it!!! He did absolutely everything he could to get us the lowest price, stayed masked up and made us feel very welcome... I will DEFINITELY be doing more business with him in the future...

Our sales person was awesome! We initially went to Nissan dealership for a oil change on our pathfinder. As we were there waiting we were looking around at some cars and nobody approached us( their was salesman just standing around). So we took upon ourselves to approach one and then he decided to sort of do his job. We got approved for a car but decided to continue looking elsewhere. When we pulled up to this dealership a salesman by the name of “Dustin Blanchard” immediately ran out to help us and closed the deal with a bmw that had just arrived to the dealership!! That’s how customer service is suppose to be and we were very appreciative!

Thank you Andrew Dalsen, for providing excellent service and helping me find the dream car for my wife. From the beginning of the sales process you answered all my questions and always went the extra mile when preparing me for what the steps were to come with this out of state purchase. When its time for me to get a new vehicle for myself in the future youll be top on the list. Thank you again l, Andrew we love our 2021 Yukon.

I could not have asked for a better service advisor. Hannah made sure to keep me updated every step of they was while my vehicle was being serviced, was attentive and very accommodating, this gave my experience a personal touch that was refreshing. I will definitely be returning for my service needs.

Purchased a vehicle from Royal Buick very quickly and was very helpful. Salesman Mason Evans was excellent and very supportive. Love the experience.

Had an excellent experience today at Royal GMC. Andrew really helped and guided me towards the vehicle I wanted to get. He was very informative and provided me with everything I needed.

This review is for Mr. Ed, THANK YOU so much for all your assistance throughout the entire car purchasing process. My wife and I LOVE our new BMW 750 Li. The entire process was smooth and hassle free. I will be sending more customers your way pretty soon.Sincerely,Kevin B.

Fantastic place to go the service team is very well equipped to do the job in a nice atmosphere, i will be returning

I was in the market for a new vehicle and went down to Royal Buick GMC.While there I was greeted by Caelan who was the most helpful and most courteous salesman I have ever came across! In the future I will be doing all of my business with Royal Buick GMC! I would suggest that anyone in the market for a new vehicle ask for Caelan!