Al
All Star Automotive Group
Baton Rouge, LA 70816, United States
Comments
Ju
Review β„–1

I bought my car brand new last year....put a ton if miles on it. I love my car. I didnt have any issues buying the car. I had to get it serviced in February. The mechanic that looked at my car order the part.. There was a special part I needed. They called me in May to come pick it up and when I got there it was the wrong part. They ordered the wrong part.😑 So here I am in Augusta just getting the part yesterday just to realize it was the wrong part... this time it was my faultSo now I have to bring the part back again. The service/parts department people are nice. Never gave me a hard time.

Je
Review β„–2

They were great. I met Gary outside the dealership and was taken to the car I wanted on the website right away. Within 45 minutes, I had test driven, decided I wanted it, and was filling out the paperwork. The whole process was easy and I got the exact car I wanted. My sonata is beautiful and runs like a dream. When it comes time to buy a new car, Ill definitely be back.

av
Review β„–3

Our experience was so great these people really cared about you. Our salesperson was Larry thank you so much

Ke
Review β„–4

I purchased my first vehicle last month. They treated me like I was important. Aaron was my salesman and Ill be upgrading real soon. Everyone there is polite.

Da
Review β„–5

Had a oil change. Didnt take long. Service was good.

Ji
Review β„–6

Took more than 2.wks. to even look at car. The the repair estimate was exorbitant. They were polite though.

As
Review β„–7

Loved getting our new Hyundai Sante Fe with Mr. Rodney Hebert, the best most hunble salesman I think we have ever come across! Sign with this place and this man! Cannot beat Hyundai or their warranty! The staff even played games with our 3 year old to make him comfortable and smile! Love love love this place! Thank you for blessing us!

Pa
Review β„–8

No one came out to parking lot to say hi or ask if I needed help trading in my Mercedes-Benz for a Volvo, Hyundai next door where more than happy to come out and great me.

th
Review β„–9

Nice place.... Lovely service.Gripe is that Custom cars Built on Genesis Website are not delivered to this dealership. You have to buy what you see.

kd
Review β„–10

I was Extremely Nervous when I entered this car lot. Mr. Jackson talked really fast and that made it even worse... But as the deal went on, I found that the Sales Manager Patrick and Mr. Robert Jackson were both great guys that truly wanted to help me. I am a single mom, and I didnt have the best credit score after a bad separation. But SOMEHOW, they told me not to worry and to have Faith. I am Forever Grateful! My new car has a warranty, low miles,, and enough space for my two kids. THANK YOU PATRICK AND ROBERT!! God bless you BOTH

Jo
Review β„–11

I had a great experience, Larry was my sales representative and even after I received my vehicle, I called him to ask a question and he still made himself available. When you go here ask for Larry he will make sure you leave feeling happy and excited about your purchase!!!!!

Be
Review β„–12

They will not return callsThey left bolts off after servicing my carSince April 22 appointment, Im still waiting for my truck latch to be repaired. I had to personally go to AllStar and make the appointment.

Pa
Review β„–13

Great place to buy a vehicle. The sales professional will take care of your every need in a vehicle. Me and my family have purchased over 15 vehicles

Vi
Review β„–14

Mr. Aaron Hilliard is the man to see. We have purchased 2 vehicles from All Star. They definitely know how to close on the deal. Mr. Chauncey will review and go over your loan obligations. He is very personable. I appreciate them. We take both vehicles to be services when need be. The general manager will go out of his way to make sure you get All Star treatment. We will be back for our automobile needs.

an
Review β„–15

Everyone was very professional drove away very happy

St
Review β„–16

Great customer service!

Cr
Review β„–17

Very nice service

Tr
Review β„–18

Rodney Hebert, my sales consultant made this the best car buying experience I have ever experienced. We agreed on a price after my two test drives and then it was into the finance office. Just about forty-five minutes later, I had a new Santa Fe Sport! Easy as could be and I got a FANTASTIC deal. Service is great here also. See Rodney if you are in the market for a new car and youll get the same treatment.

Ja
Review β„–19

I have purchased 2 vehicles here in the last 6 months. Always been a pretty good experience. There is a lot of waiting as with any car purchase, but the sales team was super nice. Always asked if they could get me anything. My salesman was Ian. If you stop in look him up. He most recently helped me on a purchase for my son. He is fantastic !

Gw
Review β„–20

Great work by the service dept. Got my car in and replaced the battery under warranty. Thomas was very helpful and made sure I made it out in time to still get to my appointment. Great shop. They have been taking care of both my hyundai vehicles. Always kind and courteous. Great to be a part of the all star family

Da
Review β„–21

This place is awesome tons of cars and the staff is very friendly

Cr
Review β„–22

Mary in Service is TOP NOTCH

Sh
Review β„–23

Kelton took great care of me and service was exceptional!

Bu
Review β„–24

They wasted my time with lies and half truths. Kept increasing the price with each step. Tried to manipulate me to think they lowered the price by changing the payment terms. Would have saved us an hour if they had just told me the price up front. I was clear with them on how much I wanted to pay.

Je
Review β„–25

This was my best experience ever buying a car. Everyone was amazing

Ca
Review β„–26

Excellent dealership!

Mo
Review β„–27

Went car shopping here yesterday and was helped by Dan Hall, who worked tirelessly with me to get the best deal, and Im very satisfied with my purchase. He drove me to several All-Star dealerships so I could see a good selection of vehicles. I appreciate his efforts and recommend working with him.

Re
Review β„–28

I had an appointment & the staff was short handed. Not happy that even though they washed my car it still came back woth dirty windshield & bugs still on it.

Wi
Review β„–29

Very courteous, they were a little behind on my appointment time but the service advisor kept me updated and offered to get me shuttle service for me to get lunch. Overall very good

Er
Review β„–30

James Butler in service two thumbs up! Keep up the good work.

Ro
Review β„–31

I trust my car in the pass as well as now good service.

Sh
Review β„–32

Went last week for a complimentary diagnostic, due to having a negative experience the previous visit. You would think they would go the extra mile to ensure a positive result. Yeah...didnt happen. First they tried to tell me the problem (misfiring cylinder code that jumps cylinders) was the type of spark plugs I had and I need to replace them with a set of NGKs. I was incredulous- I may be female and not know a ton about cars, but know about plugs. Ive had everything from Autolite to Hyundai - its not the plugs! Then said they could only diagnose the problem if they could replicate it - but it misfired 4 times in a 4 mile test drive!! This place is only out for money. Be very careful here, buying a car or having service done. Oh, and had the owner respond to my previous negative review...except there is no way to get in touch with them. Ridiculous, smh!

Jo
Review β„–33

The staff was very pleasant here and were not overly pushy when it came to trying to get me to buy a vehicle. I would highly recommend anybody coming here to speak with Maya, she is very friendly and professional.

Ka
Review β„–34

Great service, great staff. Nice waiting room too! With coffee and snacks

Gr
Review β„–35

Excellent service staff. Noel was 5 stars.

Ra
Review β„–36

Love this place, my salesman Larry has great customer service, and work with me to make sure I was pleased in every aspect.

Al
Review β„–37

Honored the warranty and fixed my car in an orderly fashion

Tr
Review β„–38

Highly Recommend Allstar Dealerships! They went out of their way to Work with Our Busy schedules, & The Distances between the Dealership & Our Home. They not only met Our Needs, but even Our Smallest Intricate Wishes/Desires for Our Vehicle as well. #Hats off to Manager(s), Jason C, Bernard W, and Paul. We look forward to our future automotive endevors with Allstarβ˜†β˜†β˜†β˜†β˜†

Je
Review β„–39

Great customer service when servicing your car.

Ms
Review β„–40

Awesome Customer Service here. Looking to get a great car with awesome sales agents . See Mr. Dan . Hes the man πŸ˜‰

Ma
Review β„–41

Will push you to buy all unnecessary warranties and will have nothing to do with you after your purchase. Never will buy another auto from any all star dealer

Ta
Review β„–42

Brad was awesome. Fast service. Checked for recalls and services performed!!

Da
Review β„–43

Just o.k. my coupon included a car wash which was not done. Hyundai dealership on airline hwy

De
Review β„–44

Nice

Du
Review β„–45

Thank you.

As
Review β„–46

I always bring my vehicle here to get serviced....I truly love hyundai.....this time service really not good..we got left believing my car would be ready the same day.....they fail to tell us they had to keep it overnight.communication was very poor..the technician was awesome....I really miss brad... he took very good care of me when he was there.....oh when I got to hyundai ...they were to busy talking to recognize me or if I needed help....ohh and everytime I would call to check on it ..I could never get anyone on the phone and also no one would call me back to even let me know when to pick it up......

Da
Review β„–47

Very friendly and I was in and out in a good time-frame. I was getting an oil change and had them check a slow leaking tire.

MR
Review β„–48

Service center staff is knowledgeable and friendly.

Ka
Review β„–49

Had our volvo serviced, always pleased.

ne
Review β„–50

Good people.

Ki
Review β„–51

Ask for Mr. Donald! He is amazing!

St
Review β„–52

Great Service People

Do
Review β„–53

They do a good job

Dr
Review β„–54

Great service!

Ri
Review β„–55

Great experience!

Me
Review β„–56

Too expensive for my tastes, but the cars are really exceptionally good. SUVs not so much.

St
Review β„–57

Wont go back.

Bi
Review β„–58

No coffee, water, snacks available....

Ch
Review β„–59

Trash

MA
Review β„–60

Disappointed with my last 2-3 visits....

ad
Review β„–61

Great service

Am
Review β„–62

Good service

We
Review β„–63

Riding Clean🏁

Ch
Review β„–64

The service department is terrible

As
Review β„–65

No comment...

Mi
Review β„–66

Quality and service

Information
66 Comments
4.1 Rating
  • Address:Baton Rouge, LA 70816, United States
  • Site:https://allstarautomotive.com/
Categories
  • Car dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Oil change:Yes
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