user
L&S Automotive
16302 Jefferson Hwy, Baton Rouge, LA 70817, United States
Appearance
L&S Automotive
Comments
Sh
Review №1

Prompt service. Honest and communicatative employees. Will never go back to dealership service department.

T
Review №2

Follow up:After Talking with Rechelle (she’s great), we were able to get a few things squared away. I felt she was honest and genuine in her attempts to solve any issues I had.Original:spent by over $1500 on a miss diagnosed ac issue. I wasn’t given the full details . The last two times my vehicle has been returned there’s been an additional issue. The first time my key wouldn’t work. Like something was jamed into the ignition switch. The second time my door panel was broken. As if they pulled it closed from the storage dept on the bottom instead of the door handle..

Mi
Review №3

They are always so professional and pleasant to deal with. We have used them for several years so we trust them with all of our vehicles. I have no problem recommending them. Give them a try and you’ll see why!

Ch
Review №4

L&S is a wonderful, family owned, and honest car repair business. We have used them for years and have always been pleased. They go the extra mile for their customers. Professional and well priced as well, I HIGHLY recommend them and everyone I have referred to them has been equally pleased. Yes

Ti
Review №5

L&S was able to make a quick simple tire repair in just a few minutes. I was back on the road in no time. They also repaired a tail light for me a few months ago. All done in a timely manner and a fair price. Great job, thanks!

Ma
Review №6

My “GO TO” auto shop. My wife and I have been bringing our vehicles to L&S for some years now and the experience is always the same, pleasant, professional, and since they redid the office, a little more comfortable. I recommend L&S to all my family, friends, work colleagues and now you, the reader. Take the opportunity to support local business even if it’s just for an oil change, you wont regret it!

Ch
Review №7

Ripoff business tactics- Way too expensive. Went in for an oil leak, they replaced head gasket for $1,100 and never diagnosed the oil leak coming from the timing chain cover and now want to charge me an additional $1,900 including all that labor to pull all those parts off for a second time to get to the timing cover. I do not recommend this place - they use lame tactics that waste everybody’s time and nickel and dime you with multiple visits and charge you each time they open the hood and they never fixed the oil leak problem. Zero stars-your best interest is definitely not interesting to them.

Ge
Review №8

Great repair shop in South Baton Rouge. Good honest people doing quality work for a reasonable price. I would highly recommend L&S Automotive to anyone looking for service maintenance or repairs on their vehicle.

Re
Review №9

L&S provided great service and fair prices. They let me know what I needed to have fixed immediately, and what could wait. I am switching to them for all future work.

Ma
Review №10

I just want to express how much Racheal, Matt, and all the other guys at L&S Auto deserve 10 stars. I’ve taken my cars there for years, all of my family and friends also take their vehicles there. From the initial call, to all the updates and information they give is INCREDIBLE! Fast, friendly service, and it’s always done right. They will always have my business for however long they are open! It’s tough to find truly honest people in that industry, but these guys are for real!

Sh
Review №11

Great experience start to finish. The girl in the front was very nice. They inspected, quoted and repaired my truck quickly. Even took time to review the quote with me and offered options. Michael was awesome to work with. They have a great crew and operation there. This is where I will take all my vehicles from now on.

Ke
Review №12

The only place I’ve trusted in over 20 years!They took time to explain everything and answer every question I had. They were fair on their pricing and didn’t bill me any hidden charges.I’ve brought 2 different vehicles to them and have had excellent service every time.In today’s society, where customer service is nearly non existent, it is refreshing to have an auto repair shop that I can trust and strives to take care of their customers.I can, with full confidence, recommend anyone to bring their vehicle to them for repair.Thank you L&S. I appreciate your help!

Jo
Review №13

Excellent work, and great communication. The shop and waiting area were extremely neat and clean, it is clear that the folks at L&S take pride in their work. They even went so far as to actively seek feedback throughout the process.I will be using them for all of my car repair needs as long as I live in EBR.

sh
Review №14

Owners and employees are super nice people. It is nice to see a small business treat customers like family. Great service.

La
Review №15

First time taking our car here and we were very pleased. We will definitely use again when needed.

Je
Review №16

My family and I have used L&S for years and they have always done outstanding work and have been honest and fair with their prices.4-22-20I needed another car repair recently, and I would never let anyone touch my car except for the folks at L & S. The only mechanics I trust to do it right and treat me like they are fixing a family members car! Honest and professional and they always let me know exactly what’s going on with my car while it’s there. They are open during the pandemic and took me in same day and my car runs better than ever!

Da
Review №17

Honest. Up front about vehicle needs and issues. Quick turnaround. Great communication. Quality work. Very professional.

Br
Review №18

They do good work for a fair price, which is enough for me, but thats only part of the story. What stands out even more is their outstanding customer service: they are excellent communicators at every step of the process; they are patient and helpful with explanations; they are thorough when relaying the pros/cons of available courses of action; and they have proven to be accurate with their estimates of timing for completion of repair. Cant ask for more than that, and all in a locally-owned small business!

Ca
Review №19

All I ever hear about this shop is their honesty and knowledge and great work. All of my friends use this place and are always happy when they leave there. ❤️

Co
Review №20

Recently brought in my car for general maintenance since the dealership got very greedy in their prices and was extremely pleased by the level of service. They called me regularly to give me updates and went out of their way to ensure I was satisfied. This begins a cycle of regular maintenance with L&S. Thanks guys

Jo
Review №21

Knowledgeable staff eager to exceed your expectations.

Mi
Review №22

I found the staff very helpful and very friendly. No one likes to have to pay for car repairs and L&S Automotive understands that. Thank you Matt for fixing my a/c just in time for summer!

St
Review №23

Fast, Friendly service at L&S. They are always responsive and helpful. Will go back.

Se
Review №24

Very professional, honest, and friendly! Great work. I’ll definitely be back.

Sh
Review №25

First class customer service. Great work. Great prices. Cant recommend L&S enough.

St
Review №26

Honest repair folks, clean waiting room says a lot about how they run this business.

Th
Review №27

Ive been using L & S since moving to this side of town in 2011. Not knowing anyone in the area, when my first need occurred I brought my car to Mr. Vince because of the convenient location.Over the last three years of getting service on my car there, Id drive anywhere inside Baton Rouge limits to continue to use his establishment. Ive had a fare share of bad experiences with automotive shops. Ive been lied to about work needed and told my tires were rotated when they were FOR SURE not!!Mr. Vince and his receptionist has been polite and patient with me every time Ive brought my car in. From the simplest to most complicated issues he has been kind enough to talk to me on the phone and answer all my questions about his findings.Once my husband had some very expensive work recommended by the dealership for his pick up and he went to L & S for a second opinion since Id been satisfied with my service there. They told him the urgency the dealership was pushing on him was not necessary but would definitely be needed at some point. They gave him an estimate to take home and it was much less than his original quote. I dont know many mechanics who turn away work they could justify.I would highly recommend L & S for your auto repair, maintenance and restorations you may need.

De
Review №28

Most honest and efficient mechanics in all my 65 years! My car blew up and stranded me in Baton Rouge 454 miles from home. These folks were WONDERFUL. Advocated with extended warranty people. Mechanics you can trust, TOTALLY.

Do
Review №29

Always honest and helpful. A caring Family.

El
Review №30

I visited on my way out of town to ask for a quick check of my car before I left town. They did a thorough check and made sure I was safe to get on the road.

Mo
Review №31

Great service and even better prices! Rachel in the office is extremely nice and very helpful. I would recommend this place to anyone needing service on their vehicle! Its very well worth the drive.

Bi
Review №32

Hope Im the first person to post for the new year 2018. I wanted to give Rachael and Matt and all the guys a shout out for all of the work they helped me with last year! Always ready to help and keep you on the road safe.

Bo
Review №33

Very knowledgeable and do great work. Call you with what will need to be done and get it done quickly.

Wa
Review №34

I love the professionalism. They are also very transparent of the costs of repairs/services.

Jo
Review №35

Friendly staff and honest mechanical work for any of your automobiles, couldnt ask more of an auto shop. Highly recommend to anyone whos vehicle needs any work done!

De
Review №36

The owners of L & S are extremely hard working and honest people! We wouldn’t take our vehicles anywhere else.Debbie Braud

Mi
Review №37

I own an old vehicle, a 99 Suburban. My first experience with L& S was when my fuel pump failed. These guys remove/replaced the fuel pump in a very timely manner and had me back on the road the same day.My second encounter a ball joint popped out in a turn and I had the vehicle towed (AAA) to them. It was late in the day and I had to leave for an event in Michigan. They had the vehicle repaired and back on the road the following day.In my third experience with L& S I had them replace my front brakes, rotors, calipers and master cylinder and clean rear brakes. Again, job complete on same day.These guys are folks I have learned to trust and I would recommend them to anyone looking for an auto repair shop.Price structure? Well I asked them what the work will cost me, they research it and I just go with it. I really dont feel a need to complain about cost of repairs because Im paying for a very good service. Check them out . Good folks at L&S Automotive.

Ka
Review №38

Dependable, reliable, knowledgeable, efficient and caring. They know cars!

Za
Review №39

L&S do great work. I have brought three different cars to them and each time they did a great job, explained all of the work well, and did the work for a very fair price. I would highly recommend them!

Ri
Review №40

I have had many repairs and servicing jobs done from small to large jobs. I would recommend them on their automotive knowledge and the reasonable cost for the work. Get it done right the first time by going to them.

Ca
Review №41

We have five company trucks and one personal vehicle and we bring them to L & S for basically everything. Very professional people, yet they treat us like family. Excellent service!!

bi
Review №42

Oil seperator works great. Whole widened in filler cap and started throwing a code. L&S sent a new filler cap and o-ring (NC) tight fit now...no codes. Thanks!

An
Review №43

Best mechanic/autoshop in Baton Rouge. Very friendly and communicative staff.

An
Review №44

Best master mechanics in BR. Will tell you straight on what your vehicle needs and fix it right, or send you elsewhere if not work they do. Ive had two visits now, and car is top flight when it comes out.

Ch
Review №45

Great people. They got my Moms car in tip top shape for her summer road trip to catch a few Neil Diamond shows.

An
Review №46

Great staff, excellent knowedg of automobiles, fair prices

Sh
Review №47

L&S has serviced all of our work and personal vehicles I find them honest and the the work performed on vehicles is quality work.. I would recommend them to anyone needing a place to service or repair a vehicle!!!

Ri
Review №48

Very Honest People...Two other places wanted to charge $$$ to take whole dash apart to fix shift on column. L&S found problem was just a loose screw. THANKS L&S

De
Review №49

Quality service at a reasonable price.

Om
Review №50

Work effectively and efficiently to solve the problem with your vehicle cover all avenues to make sure you leave happy.

Sh
Review №51

I am writing this review as someone who comes from a service industry and understands the stigma and difficulty in being a reputable company when there are so many that can give us a bad name. L & S has been a breath of fresh air when it comes to mechanics - they have always been upstanding servicemen/women with a reasonable cost to boot.Recently, I had some trouble with my 2007 Pilot and they called me after performing a diagnostic and said one of three things was wrong (ranging from $1,200-$1,500+). I told Matt I just wanted to get another month out of it and he gave me an alternate solution which he didnt charge me for (walked out paying $130 for several hours of their troubleshooting work). They could have easily told me I had no choice but to make the repair, but they were honest every step of the way. No shady upselling, and no hidden costs or pushy sales. Then I received a handwritten note thanking me for their business. These are the kind of people you want to trust. Thanks again!

Be
Review №52

3 vehicles and it has always been the same.Top customer serviceGreat quality of workAmazing prices

Go
Review №53

Hands down the most honest mechanic shop in town!!

68
Review №54

Awesome place! Honest and fast service.

Bi
Review №55

Matt and Racheal, owners of L&S, are exactly the type of people youll want to deal with when it comes to maintenance to your vehicle. Theyll explain the issue, tell you what needs to be done, and tell you what the vehicle will eventually need done. No pressure, ever! I wont take my vehicles anywhere else, ever!

Ja
Review №56

Wonderful service and wonderful people. Rachael and Matthew were great!

Jo
Review №57

Very professional, clean, very well satisfied. Thanks Matt & Rachel

Ma
Review №58

I have been dealing with the business for many years and have nothing but excellent service and quality repair work. In fact my truck is there now getting some TLC. I highly recommend the business.

Da
Review №59

Staff was very nice and informative. Would bring my car again!

Je
Review №60

Great Repair shop. Always interested in the customers needs and will go out of their way to meet those needs and solve your problems.

Fo
Review №61

Wanted 75 bucks to splice wires. Rip off artists.

Ad
Review №62

They took excellent care of me! Will use them for all future repairs.

Fr
Review №63

They work with you. Great advice and real experts

ki
Review №64

Honest and reasonable. I wont take my cars anywhere else.

Bl
Review №65

Customer Service was excellent!! Highly recommended!!

Ri
Review №66

Unbelievable service, best Ive found in BR

Th
Review №67

Great service like always...

Pa
Review №68

One of the few honest auto repair shop

Ch
Review №69

Service is always fair and they treat their customers very well.

Ti
Review №70

Friendly, and they really take are of your vehicle!

Er
Review №71

Best Automotive/Mechanic Shop in Baton Rouge!! :)

Ma
Review №72

Good communicators & troubleshooting!

Go
Review №73

L&S is the only place I will take my vehicles for service. Theyve treated my wife and I like family. I cant recommend them enough.

Mr
Review №74

Friendly. Fair.

Information
55 Photos
74 Comments
4.8 Rating
  • Address:16302 Jefferson Hwy, Baton Rouge, LA 70817, United States
  • Site:http://landsautola.com/
  • Phone:+1 225-756-8488
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • LGBTQ friendly:Yes
Similar organizations