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Auto Pro Car Care Center
9544 Burbank Dr, Baton Rouge, LA 70810, United States
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Auto Pro Car Care Center
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be
Review №1

This place is great. I called beforehand to make sure they could do the service I was requesting and the lady who answered was super kind and helpful. The same lady greeted me and helped me when I got there. I sat and waited in a very well air-conditioned waiting area, with complimentary water. After only a few minutes, my car was ready to go and I paid. When I got outside, they even pulled my car up to the exit so I just had to get in, start it up, and pull off.I hope I dont need to come back soon, but if I do, this is where Im going.

Jo
Review №2

Fast, friendly, top notch service! What more could you ask for. Correctly diagnosed an issue that was misdiagnosed somewhere else in less than 5 minutes. Had me fixed up and back on the road in no time with no issues. AMAZING service. My new local mechanic!

Mi
Review №3

Called to ask the man about some Auto issues I was having I asked for owner and he said yea he is here jacking off a wild horse. Do you need to be jacked off too? What kind of businesses operates this way? TOTAL LACK OF PROFESSIONALISM

La
Review №4

This place saved my life today. My AC has been out for over a week. The shop that was supposed to fix it this morning all the sudden couldn’t. I called several places this past week, to get quotes or set up a day to come. It was impossible. I called Auto Pro and asked if they could replace my air compressor today and BAM! Excellent service, it was done by 2:30. I will definitely be going back for all of my car needs.

Ma
Review №5

I live an hour from home, so I panicked a little when my check engine light came on and my engine was shaking and misfiring. I dont know much about cars, and Auto Pro really came to my rescue making me feel confident and comfortable while they diagnosed the issue. Very knowledgeable and communicated everything to me in a way that I could understand what was happening. They were able to fix the problem and get me home the same day. Excellent customer service and professionalism. Very affordable. They saved the day! Highly recommend!

Ja
Review №6

Very good experience. They explained their availability. They texted me the amount prior to beginning work for me to approve. The job was done within a day. Highly recommend. Thank you.

Be
Review №7

My husband and I have been going to Auto Pro a few years, with 2 of our vehicles. We also sent my sister over to them for her vehicle. However Mrs.Paula has a good energy with her but the PRICE GOUGING blows my mind!!!! Not only that it’s like when they fix something on your vehicle something else breaks. I know sometimes that may be the case but not all the time. We started paying attention to the time they have you vehicle . They would keep your vehicle in the shop (not working on it just to run your hours up) because you are charge for every hour they work on your vehicle. On top of that they have an Caucasian male mechanic that work there, she will get him to cash you out when she have ran the check up on you. So just be aware of the high prices and service you will get there.

Da
Review №8

They have wonder customer service. They get the job done in a timely matter great prices highly recommended!!!!

Sa
Review №9

Wonderful service! Mrs. Paula is very knowledgeable and friendly. The prices here are reasonable. And the work is not only outstanding, but done in a timely manner! Will continue to come here!

Hu
Review №10

Ive been a customer here for over 10 years. Any time I have a problem with my vehicle this is where I go. They are fast, professional, and trustworthy. They are transparent with their pricing, and more than reasonable compared to other places. I cannot recommend this place enough!

an
Review №11

They were fast courteous and gave excellent service

Fr
Review №12

I have been a client for years, they take the time to explain what I truly need and what can safely wait. This forthcoming information along with great customer service makes this my go-to shop. I highly recommend them to anyone.

An
Review №13

I have been a customer at Auto Pro for about 2 years for oil changes, etc. The Toyota dealership told me that I needed both brakes changed, however, Auto Pro said it was only the front brakes. Also, they quoted me a price that was 1/2 less than Toyota. Pre Covid, the sweet owner graciously offered to drive me home so that I wouldn’t have to wait. I told my friend about the excellent customer service and he decided to take his car there for repairs and said it was the cheapest estimate for his car repairs. I highly recommend them.

To
Review №14

Everytime I go there or have an issue with my vehicles, I call them first and they always give me the best recommendation. The service is top notch and I always feel like I am in the best hands. Customer service is the Best.

He
Review №15

Very very very Good Place to fix cars.They are very professionals.Good costumer service.They treat like family ❤️❤️❤️

Je
Review №16

After breaking down on the side of I-10 over the weekend, the team at Auto Pro Car Care went above and beyond to get my truck in the shop and diagnosed first thing Monday morning and had me back on the road by Wednesday afternoon. Paula was so sweet and understanding of my situation as I was not from Baton Rouge and was passing through on a road trip. While dozens of other service shops couldnt get my truck in to even be seen until Wednesday or Thursday, APCC had me running like new, having fully replaced the clutch in my six-speed Tacoma in the time it would take for other shops to even be diagnosing my situation. If it werent for Paula and Be I would probably still be stranded in Baton Rouge for another 4-5 days. Their price for labor was extremely fair considering the amount of work that went into the repair and as a courtesy they even dropped me back off at my hotel so I didnt have to pay an Uber or Lyft to get back. They treated me like family every step of the way and I cant thank them enough for helping me through such an incredibly stressful time. 10/10 would recommend every time. Thanks so much!!!

Da
Review №17

Truly the best in the business. Ive brought my car here for years whether it be an oil change, tune up, or car repair. They are very honest, professional, & work in a timely manner. They treat you like family from the moment you walk through the door. I highly recommend this business for any of your vehicle needs. Ive lived in the Baton Rouge area for 12+ years & this is the only car repair business I trust to get the job done right & also get the best bang for my buck. Truly a great family business.Thanks,Danielle

De
Review №18

They gets the job done and it doesnt take long I love the way they handle business

Sh
Review №19

This was one of the worst experience i have had.im a black man . The owners and mechanics or Chinese..they are very cunning and are complete liars! They will fix one thing and brake another. They repalced my value cover gasket .they fixed it..then i had to bring it back 3 times.please use another mechanic..NOT THIS PLACE! Auto Pro charged me $400 twice to fix the same exact thing they should have covered..they will not cover with they just fixed .

Di
Review №20

I love this shop they are so nice they are really fast and they get the job done right. I love that they always answer the phone and so far they worked on two my my vehicles and got my car running smoothly like a new car....I will continue coming here. I highly suggest them they are very trust worthy... Thanks guys

Ja
Review №21

Great service for a lower price! They were recommended by a coworker. The lady owner was friendly and knowledgeable. Her husband, the mechanic, was well experienced and thorough. I was lucky to find them. TO GO place for all my car troubles!!!

Da
Review №22

I cant say enough about Miss Paula and Mr. Be. Theyve taken care of 5 of my vehicles and theyre simply the best. I wouldnt go elsewhere.

Fr
Review №23

I was in BR away from home when a rear brake caliper seized up and left me stranded. On the recommendation of a chance person I went to Auto Pro. Just came in off the street and told them the hard luck story and they immediately checked my problem, found the problem, ordered parts repaired it and away I went. What GREAT PEOPLE. Mechanics were knowledgeable, lady in front was very nice explained repair and cost. Didnt cost anymore than I would pay at my regular mechanic. If I break down again in BR I hope its in front of their shop. Again GREAT PEOPLE

Wh
Review №24

I cannot say enough good things about this company and the folks who own it! Mrs Paula guided me, educated me, and didn’t allow me to get services done that weren’t necessary! I’m so grateful to have discovered Auto Pro. Service as quick, super affordable, and such high quality. They are even open on Saturdays, which saved me! Thank you, Auto Pro!

ca
Review №25

Awesome service, fast and convenient very professional and customer service was great.

St
Review №26

Instead of a whole new muffler, I found out only needed a minor repair. Thanks Auto Pro Care Center!

He
Review №27

Honest hard-working people

Ch
Review №28

They do good work.. but misplaced my cover to my motor and dont want to admit they loss or misplaced it to replace it...Finally found my cover .. which i was told wasnt there ... Smh

Ma
Review №29

Upon entrance the customer service was very welcoming. Theyn were helpful and educated me as well about their service and what could be wrong with my car. They found the problem and had it fixed in a short period of time. I highly recommend them and will be returning.

Pr
Review №30

They were very nice fast and good I appreciate Auto Pro Car Care and will visit if I have problems in the future with my car Thank you for everything

Be
Review №31

The service and staff at Auto Pro Care are outstanding! They are very knowledgeable and provide exceptional, high quality, honest and affordable car care. I will always trust them to service and care for my vehicles, which ultimately ensures my family’s safety! I am so thankful that my father (who also supports Auto Pro) referred me to them! Give Mrs Paula a call! I promise you’ll love them, and will never use anyone else!

Ch
Review №32

Just moved to town and was immediately having issues with my starter. Found this place on google with good reviews and nearby so thought id give it a go. Was extremely satisfied with the care and service I received. Paula was very friendly and helpful and they got my vehicle fixed within a few hours and were nice enough to give me a discount as well. Will definitely be returning in the future.

Ch
Review №33

This has got to be one the best mechanic shops I’ve ever been to, and over the years I’ve visited plenty here in town. They’ve always had an open door policy with me, never turning me away because they’re too busy to talk about what’s going on with my car. Their customer service shows through in more ways than one though.When I found that I had an antifreeze leak, they fixed it for me in a few hours, at half the price of any other shop Id called. And when it came time to replace my timing belt (a job I’d been dreading because of the cost, and the length of time it would take to complete), not only did they give me a ride home, but they picked me up when they’d finished the job.Fast forward to today, when I had a scraping noise coming from my wheel. I looked at my tire and saw that the metal hardware had come loose from the back of the brake pads Id installed a year ago, and was scratching against the rotor. I called them up and was told to come in to their shop, where they had it fixed in less than fifteen minutes, even with a bay full of cars.When it comes to showing you they care, these people are serious, and I recommend that anyone looking for quality, affordable work to make Auto Pro your first call.

Br
Review №34

Great place!! They went above and beyond to help me out they stayed late on a SATURDAY went and got me parts from the dealership themselves treated me with the most respect and care I ever had from a car place and got my truck running like new again (it would barley run when I brought it in) very fair price for the work i needed and treated me like family the minute I walked in to the minute I left GREAT PEOPLE I’m. Customer for life!!!

Ar
Review №35

I would highly recommend Auto Pro Car Care after my service today. I needed to have the radiator repaired in my 2015 Honda Fit after a collision with wildlife. After calling several other repair shops, some of whom just hung up on me, and getting a recommendation from a coworker, I chose to bring my car here. Mrs. Paula was a pleasure to speak with and was very helpful. They were able to repair my vehicle the same day that I dropped it off and at an awesome price. I will definitely be using their services for any future auto repair needs.

Jo
Review №36

I was going through Baton Rouge when my rear ujoint broke on my 2002 F350 truck. No one seemed intrested in helping me until I came here to Auto Pro. Be and his staff were more than helpful. I was treated with kindness and with very professional help in repairing my truck. I cant say enough about this mans repair facility.

Ge
Review №37

Auto pro car care is the absolute best. They have extremely reasonable pricing. The service is great the atmosphere is wonderful the mechanic is very knowledgeable and does a fantastic job. The wait time is absolutely acceptable I was in and out fairly quick. If you are looking for a reasonable highly trained mechanic who give 5 star quality services at affordable pricing this is the place you need to be by all means for any of your vehicles needs. I highly recommend this location.

Pe
Review №38

Was able to provide service other mechanics were unable to perform due to complexity of my vehicle. Performed extra maintenance checks complimentary and explained with thorough details. Gave the option to get the work performed there or to self-service with instructions on how I can go about doing so. Highly recommended!

He
Review №39

It was almost $500 for a tune up and new spark plugs. For $500, I would have expected them to inspect all error codes. After the tune-up failed to repair some issues I was having, I took my 2012 Ford F-150 to AutoZone to rerun a diagnostic and decided to replace the upstream air flow sensor (which you resolved all of my problems). I had hoped Auto pro would catch that stuff in their tune up but I guess they missed it. I would highly recommend this place when you know what is wrong and you need a trustworthy mechanic (their mechanics are awesome) but my tune up experience wasnt as effective as I was hoping.

Ty
Review №40

Always great and fast Service

Ta
Review №41

Mrs. Paula and Mr. B are always helpful and give us great advice for all of our vehicles. We have been customers for almost a decade and they offer the best prices and services we can find. The Auto Pro family is extremely knowledgeable about vehicles and they operate in a timely fashion. I am always coming to Auto Pro!

Je
Review №42

Outstanding service. Personable. Up front and honest. They stand by their work!

Ch
Review №43

I had a terrible experience my compressor went completely out..I stopped by this shop by chance..thank God I did. Ms Paula was very knowledgeable of the fact that I let a shade tree work on my car. They fixed my car and was very kind and patient about it. If you’re ever in dyer need like I was..miles away from home..this is your go to shop!! Thank you so much! All of Baton Rouge support this business!!

Co
Review №44

Had a wonderful experience! My front struts were really bad, and I read great reviews about this place, so I decided to take a shot. The mechanics worked very fast and Mrs. Paula was very informative on everything that was needed for the repair. They even dropped me off and picked me up at my house while my car was being worked on. That is “above and beyond” type of service! If I ever need any car service this is where I’m headed.

De
Review №45

Quick and reliable inspection of my car. Honest prices

Je
Review №46

Great customer service and completed work on my brakes in a few hours!! Also when I did comparison price shopping, they gave me best price. Truck is running great!! Very happy customer!!

Am
Review №47

I keep Auto-Pro on speed dial. They are always ready to help and communicate prices and plans. A good community is built by businesses that become friends. That is Auto-Pro. Ms. Paula and Mr. Be are wonderful.

Co
Review №48

Ive been to 4 other tire places and not one place could help me, i had the pleasure in meeting The manager, She truly was a joy and helped me right away. I found the place if i need any other work done

Ve
Review №49

This is a good place to get anything fixed on your car,they do fast good work for great priceThanks mrs Paula and team

Ge
Review №50

They have a very timely and professional staff who got my car repaired a couple hours sooner than I expected! Thank you Auto Pro for having more accommodating hours and making a bad day into a good one! I am very pleased with my entire experience and will happily return for any other work I need done!

Mi
Review №51

In this day and age of national chains and franchises its refreshing to be able to support a locally owned business. Mr. B and Paula are not only Baton Rouge residents but they run a top notch business.My accelerator cable broke one day so I had it towed into Auto Pro and was out in less than 20 minutes. Not only was it pit stop quick but Im sure if I took it to a Nissan dealer (I had a Nissan Frontier) it would have taken much longer and cost a lot more.

Pa
Review №52

I called and priced many shops for a total transmission change with stainless steel wire screen. Very few shops would do it because on my Toyota FJ Cruiser its considered a sealed transmission. Toyota wanted $654.00 and they did it for $300.00 less. I went ahead and had them change the brakes and rotors on my front wheels and they come with a lifetime warranty on parts. They have great knowledge of all makes and models of foreign and domestic vehicles large and smallI am going to have them to service my wifes Mercedes. I highly recommend them for any of you vehicle need! Excellent service and very friendly people!Patrick Murphy

De
Review №53

They really do a good job.

Ja
Review №54

Paula is wonderful! They take good care of my 13 year old Dodge. I’m very pleased.

Ge
Review №55

Very good service! friendly people! my car was broken on my way from from Dallas to Atlanta and they fixed my car quickly and I resume my travel. They changed my life from darkness to light. A good place to go!!!!

Ch
Review №56

Very upfront and are very flexible. They break down each cost BEFORE they charge you so there are no surprises. Great mechanics, friendly service.

Je
Review №57

People are very cool and Friendly; and they fixed my Car pretty good too. The Best part is they work to SAVE you money, Not take it.

Ra
Review №58

Very helpful. I waiting in the waiting room while getting my brakes changed for about an hour. Each person that came in was listened to and given professional advise on their issues. Auto pro suggested the best way for each customer to save money.I came in to get my brakes checked and it turned out that only the rear two breaks needed to be changed.Service with a smile. Very informative.

Lu
Review №59

I’ve been using Auto Pro for about 8 years now and have always, always had the best service and care. They go above and beyond to keep me AND my family’s vehicles running at their best!

an
Review №60

Great place. I been coming here for years and never had any issues with my car. I would highly recommended it. Great customer service.

wa
Review №61

I have been going to Auto Pro for several years and I always get the best service and quality repairs at a very reasonable price. I highly recommend Auto Pro Car Care Center

av
Review №62

Every time i need help with my car i come all the way from new Orleans to have my car taking care of by best mechanic in town zaki hes very knowledgeable i for sure recommend him first time to see an honest mechanic

Wo
Review №63

Great service and extremely nice. Good price and fast service.

ke
Review №64

THEY OFFER PICK UP & DROP OFF SERVICE! Auto Pro has great customer service! They are honest, quick, and friendly. Definitely recommend them for all your car care.

D
Review №65

Amazing service and knowledge about my car at a great price.I was in and out on 4 tire replacement. Thank you Mrs. Paula and Mr. Be for your great business!

Br
Review №66

I love this place! Mr. B and his wife are so sweet. I love their honesty. I’m from out of town, but they make sure I’m taken good care of everytime.

An
Review №67

Fabulous place for auto needs. The people there are warm and friendly. Makes you feel like home!! They really take care of your auto!!!

Ka
Review №68

I have been going to Auto Pro for several years consistently and cannot say enough about the quality of service and knowledge that Mrs. Paula and the mechanics have. Wonderful customer service!!!!

Sh
Review №69

Omg Im extremely happy about bringing my truck to Auto Pro, Mrs. Paula is such a wonderful person, I strongly recommend this shop and hope my review helps.

Ja
Review №70

Very kind and helpful. Saved me money by telling me that I didnt need certain parts that ithoI tho i did. Would definitely recommend

Ra
Review №71

I broke down on the side of the road and one of the AutoPro workers (he was off of work at the time) stopped and fixed my car on his way home. So thankful for his act of kindness! I’d recommend him and the business he represents any day.

ja
Review №72

Great service and friendly people. Unlike most of the other shops that I have tried, they will work on all makes and models. I didnt have to wait long before they took a look at my car and gave me an estimate.

He
Review №73

Great place great people they did and awesome job on my 08 Cadillac Escalade fixing the rear main seal that I ended up taking my 86 Buick Regal over there thanks for all the hard work will to business with them again

St
Review №74

Great work.. completely analyzed the situation

Nh
Review №75

Perfect. The garage is clean and professional, and the owner is so kind

Br
Review №76

I highly recommend anyone that’s having problems with their vehicle to go to auto pro car care! I brought a used car that end up having a few problems with it, and APCC went out their way to get me back on the road ! They do great work and have reasonable prices ‼️ ‼️

jo
Review №77

Great Honest Service!! Convenient close to LSU and Bluebonnet. Lobby is so comfortable, clean, and inviting. Same day service!!

La
Review №78

We have done business with Mr.B for years an the only place my mom an aunt goes he’s the best the only person we let touch out vehicles

Di
Review №79

The place to go for your car needs

Ki
Review №80

I had such an amazing experience with Auto Pro Car Care. Ms. Paula is extremely sweet and cares about her customers! She and her husband went above and beyond to make sure that I was safe to travel from BR to Atlanta!

Ch
Review №81

Ms Paula and her husband run an honest car mechanic shops. They are very warm and kind peoplr

Ja
Review №82

Ive been coming here for a few years for various repairs Ive needed on vehicles. Had my passenger side mirror replaced this morning and labor was half the price of what I was quoted at Team Honda, and they did an amazing job. This experience reminded me of why I continue coming to Auto Pro

ch
Review №83

They are very welcoming and fast with fair prices will be returning for future maintenance repairs for my car

Jo
Review №84

Had them repair a power lock today- very friendly, fast, and quality work.

Le
Review №85

I have been going to autopro car care for years and they have always been fast and reliable. I recommend them to everyone I know!

Do
Review №86

Zaki is the best mechanic in town i took my car to the dealership so many times even the dealership couldnt know the problem they tried to charge me 740 plus tax for labor i went to zaki he fixed it in 20 mins i am so thankful

Ch
Review №87

Just as others have said in previous reviews, this family owned and operated auto repair facility is the go to place.I have let them care for my Kia Borrego for years and will continue.

dr
Review №88

FAST PROFESSIONAL POSITIVE VIBES GREAT SERVICE MY CAR IS RIDING AND DRIVING GREAT GREAT PRICES AND SERVICES I I LOVE IT IM A LOYAL CUSTOMER NOW

S.
Review №89

The Very Best Service, I would not bring my car anywhere else! They will take great care of you!!!

An
Review №90

Awesome place quick, fast and friendly will be back for all my car care needs!

Ke
Review №91

Ms. Paula is very knowledgeable in front office...Mechanics do quality work!!!

Qu
Review №92

Mr. Be and Mrs. Paula are fabulous people. Great work for an affordable price

Ma
Review №93

Very friendly, clean and affordable! Paula at the desk is awesome!

Mi
Review №94

Fantastic family owned honest car repair

Co
Review №95

The best in town . They take about you fast and best quality

Al
Review №96

Great reliable and friendly service! Definitely recommend to anyone living in or traveling through Baton Rouge.

ro
Review №97

Good service. They even gave me a ride home so I wouldnt have sit up there for hours.

Fo
Review №98

Excellent service and timely served.

Ty
Review №99

Very personable workers and always gets the job done.

to
Review №100

Great service and always very nice! I definitely recommend for all vehicle needs.

Information
12 Photos
100 Comments
4.8 Rating
  • Address:9544 Burbank Dr, Baton Rouge, LA 70810, United States
  • Site:https://autoprocarcare.business.site/?utm_source=gmb&utm_medium=referral
  • Phone:+1 225-767-5900
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–3:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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