This body shop over promises the completion time for their repairs and does not communicate back with the customer. I spent over 4 months on a simple bumper replacement. When I picked up my vehicle, it still was not complete (missing a tail light protector) and the detailing that they promised me was not done. In fact, they left black hand prints all over the roof of my Jeep. They also left a white, milky residue (which was probably Armor All) on the inside of my windshield. I guess they wanted to attempt a car detailing, but fell way short on a real one. It took me a long time to scrub the residue off the glass. I wont be using them in the future. If you read the Google Reviews, youll see that they are from 2 plus years ago. Doesnt that seem odd? Also, if you come across a business that has a one-sentence review only or just an emoji...beware. That is the family and friends of the business trying to cover up the bad reviews. This review is real.

Professional, courteous personnel. Work completed before expected date. Work was beautiful my truck looked new. It was very clean and shiny. I was told that if I had any concerns or problems with work to bring my truck back.

Southern Collision provides excellent services. I had my van repaired after an accident. The service and work is excellent. They kept me being updated of the progress of car repairing and did all work in a timely manner. On the day I picked up my car, I found a chip crack on the front windshield, called them if it was related to the car accident and included in the claim. They asked me to bring the car to the shop, and after checking, the manager kindly provided me a free windshield replacement service. Their glass person came to my work place to replace the windshield, which is very convenient. 100% recommendation.

I like this place there are very friendly and accommodatingI didnt actually get to get my car repaired at Southern Collision because USAA opened a special investigation on my insurance claim instead of paying me.... they approved my claim and then give me the money then opened the investigation and took the money out of my bank account

Very good service! Had a small issue when i picked my truck up. Brought it back the next morning and bad it back by lunch!!! Fantastic work on the paint blend and the people are great to work with! Would recommend 100%

A very satisfied customer. Everyone that works there is nice and helpful. Does a great job everyone time I bring my car over there.

Always do a good job

I was very, very happy with the professionalism from day 1. Marc, Thomas, and Darren are all very courteous and everything was top notch.

From the initial phone call, to the the day I picked up my vehicle Southern exceeded all my expectations. You just dont find that friendly customer service aspect these days, of each person who came in contact with me. Excellent body work as well. Will recommend this business to all my family and friends. Thank you, Southern.

Friendly and professional staff. Great customer service. Highly recommend. Completely satisfied with repairs.

Ask for Thomas he’s the goat 🐐🙌 he will help you get in and out on time

Southern did an excellent job repairing my vehicle after a recent accident. They dealt seamlessly with the insurance company, kept me informed every step of the way, and did a quality job on the repairs. They promised a reasonable timeline for the work to complete and finished when they promised, even with a few unforeseen issues arising.

Excellent experience from the team at Southern Collision. They made the process as painless as possible. Highly recommend

Great work, very fair pricing. Highly recommended

Great Service!

I came in to get a quote when deciding whether or not to turn my damage into insurance. I asked for two different quotes ( 1 that covered half the damage). After deciding to report the damage to insurance, despite the call with southern Collision where I confirmed that I wanted both parts fixed they reported only the one part to my insurance and only repaired the one part. They kept mentioning that the other part would be customer pay. Rather than correct the issue they told me that they believed the damage to be a result of prior damage and never offered to make the correction with insurance or repair the other part.I have used them two times prior. This third time was a mistake. I am extremely disappointed with the service!

A+ company to work with. I brought them a UTV that had a bent bracket and they while they told me they had never done this before they would attempt the repair. I have to say the finish product exceed my expectations. It looks as good as new. I would definitely recommend them to anyone.

Very friendly and helpful. Quick turnaround and good work. Would use again.

I visited cuz Southern Collision about 7 months ago. I did not have to wait long at all 4 assistance by one of the centers Representatives. The problem is I dont know why I had an appointment to see a representative, because the appointment wasnt going to be for another month or two which made absolutely no sense to me why I was having an appointment for them to look at my vehicle. Plus I had already arranged for a rental car, and the person from Enterprise rental car company was already there waiting on me. It was very embarrassing for me to tell the person that works for Enterprise rental car company that I dont need them. Not that I dont need them as in marriage or man and wife, but as I did not need their services. Not that their services arent valued by me, which they arent, but it was just very embarrassing moment.

Great service and amazing staff! Second to none! Ask for Mark! Hell take care of your needs!

Brought car to get fixed they ended up able to fix it but broke a part of my door and left new scratches on the side of the doors. Good reception but bad repair service

Very very helpful. No fuss

Great customer service my car looks great

Repaired my 🚗 with no problem. Thank you😁

Work was done a week ahead of schedule. Very pleased.

Thorough