Anthony was my salesman. He is the ABSOLUTE!! He went above and beyond the call of duty to ensure we purchased the vehicle in our price range. Anthony is also the bomb when it comes to follow ups. He has followed up with us to ensue our experience and vehicle were good and for that we are thankful. No wonder he’s a top HW Kia salesman!! You rock, Anthony and thank you for being awesome!!!

I was sold a car that was filthy. It has pet hair everywhere in the car and stains. The sales person promised a detail and now shes on vacation until October. I had to pay out of pocket for a detail that still didnt get those stains out. I also just decided to throw seat covers on the seats because the seats are so disgusting. I hadnt even had the car for 30 days and all service lights came on on the vehicle, every light that popped up had to do with the brakes.

Ask for Alyssa Jackson!! She went above and beyond to make sure we were happy before we left with our new Kia Telluride!! We traveled from out of state and she was so patient with me and all of my questions and the rest of the staff was so nice. 10/10 would make another purchase at HW Kia. Wish we would have taken a picture with you, Alyssa!! See you next time!

I had the pleasure of purchasing my 2022 Kia forte from an exceptional and very knowledgeable sales associate Christian! If your shopping for a new car ask for him. I promise you won’t regret it!

Very awesome experience!!! Very attentive staff from the time u enter and up to until you leave. I had Jason and Tim for sales. I went to their website and asked them to contact me. Jason contacted me and asked if anyone else had contacted me. I told him no and he asked if the car I was wanting was a K5? I said I want that blue one on your floor. I explained my dilemma for financial reasons. I said if financially possible I wanted that card. Less than hr later he said I was approved. I went up today and signed paperwork. Ryan with financing was easy to work with. No pressure and completely explained my options where I understood it and very personable. I am so happy with the service I had. Will recommend highly and big thing was I was only there a couple hrs. I dont like places where they make u wait

Jon Schneider was absolutely fantastic . My entire experience was seem less even after a bankruptcy. I love my SOUL 🥰

I had an AWESOME experience! Salesman Christian Collins an enthusiastic, very knowledgeable & professional young man / salesman made my 18 year old daughter’s birthday an SPECTACULAR one! Closed the deal on a brand new Kia Optima for my daughter’s 18th BIRTHDAY! I highly recommend this gentleman if you’re look to purchase or lease you next Kia. You won’t be disappointed!

Thank you HW Kia for a great experience with my car repairs. I will be a loyal customer from now on. The warranty is up on my vehicle and I decided to try Kia instead of Cadillac. I am so happy I did. The mechanic Mark Wilkinson went above and beyond to make sure my car was right. He also explained what was going on with my car and what needed to be done. He literally saved me over $400.00 by replacing just the glass in my mirror instead of the entire side view mirror that Cadillac said would be necessary. Words cannot express how grateful I am for his honesty and integrity. Everyone in the service department was courteous and efficient. I had an auto butler detail. It literally made my car look brand new. It protects the paint and makes the car extra shiny. Thank you for offering this service.From now on I will use Hw Kia for servicing my car, and I will always ask for Mark.

Alexis, Dave and Big D were great! Alexis is very quick and answered all of the questions that I had and also made sure I was clear on everything! Dave is very friendly and loves to joke, thank you for making me comfortable! I love my car, thank you all so much!

I was given wonderful personal service at HW Kia when I went in for an oil change and tire rotation recently. While I was there I also asked for a touch-up on a couple of nicks on the hatch door. The service department had my car washed before the touch-up so it would be perfectly cleaned. When I went to inspect the touch-up, I only found it because I knew the exact location. The Kia technician that does the touch for them, did a first class job. All the remaining work was completed on schedule. The entire experience was so positive, I will be back for the next schedule maintenance.

People and service was great. Took the van up for service and everyone was so helpful. Even though they didnt have the newer vehicle we were looking for they put forth a valiant effort in locating one for us.Will be back to look.

Heard the commercial on the radio and thought I had a good chance of finding something given my credit situation but was told I need a co signer. The commercial is very convincing but I basically waisted my time applying. Customer service wasn’t the best no one ever called me just basically did everything through email which is not convenient.

Tony did a wonderful job answering all my questions. Definitely would recommend.

Showed up today for an appointment and was helped out by Alyssa who was great. I was lured in by some manger on the phone telling me what great deals they had and they would love to share them with me. I came in and was given a price for a Telluride plus $5000 for Market Adjustment. No deals mentioned besides making me pay 5k more for a vehicle. I will be shopping elsewhere.

Great place, people and services. Found a car at their place online and entire process very smooth. No pressure. Tim was awesome! We drove from Indiana to buy a beautiful 2SS convertible Camaro and had the best car buying experience Ive ever had. Everyone at the dealership was very helpful. Highly recommend if youre looking to buy from out of state.

My experience was excellent. I felt safe and secure that no one was taking advantage of me. Especially at my age. Very nice, very attentive. Made buying a car very easy.Thank you

Don’t waste your time. They say they are going to get you into a car but wanna give you the car that nobody wants..there is no reason why I got approved for a newer Dodge Journey and not a Ford Explorer..I had me and my six kids with me just to waste me freaking time.

Anthony was a wonderful salesman to work with! Definitely would recommend shopping at HW Kia!

I had a good experience here. I ended up spending more time than I planned, but I got what I wanted. Christian Collins was the one I worked with, and he was polite and listened to what I wanted. The rest of the team was great.

Anthony Saggio was friendly and efficient with my purchase of my 2021 KIA Sportage. West county Kia has taken care of me since I bought my first kia back in 2013.

I went to HW Kia just to browse after my car was totaled. To my surprise, I had the most pleasant and helpful salesman. Robert Schulz was friendly, professional and very helpful. More than just making a sale, he was concerned about me getting the best car for me. I am thankful to God for sending me to him. His guidance and patience allowed me to get the best car for me. I am truly happy and pleased with my decision. When I need another vehicle or if anyone asks me I will definitely recommend Robert Schulz.

From Robert Schulzs help in the showroom to Alex and Lindsey in the Service Department. Very professional and courteous. Just moved here from out of state they were very helpful. Great experience.

I have years of friendship with Justine and trusted her judgment without question. I needed to trade in my SUV due to the hike in gas prices and the amount of driving I do. She already had a car picked out for me with great gas mileage and she knew what I would want. I didn’t even question any other vehicle as soon as I seen the Kia K5 I wanted it. In the process of purchasing the vehicle Justine handled any issues and details and made the process easy for me. I would highly recommend going to Kia with Justine for a vehicle.

I recent made a purchase from HW Kia of West County. I was treated so respectfully from Alexis, Dave and Big D.It was a easy process. I will highly recommend this dealership.

I leased a new car last March and my sales person, Alyssa Jackson is amazing! A year later and she still goes above and beyond to take care of me! Last week she helped me when I called, and I appreciate all of the help with my many questions!! I was able to get my car in for service in no time.#1 in customer service!

Finally decided it was time for a new “not mom car” and had a very wonderful experience with Justine and Ryan. Both very personable people! Justine knew how nervous I was about buying my first car and she got me in exactly what I wanted! Ryan did great with helping me with all the financial things. Explained everything in detail about what to expect and what I can do in the future. Very pleasant experience!! If you need a car reach out to these two!!

Been looking for a car for a while. ALYSSA Jackson was beyond helpful, kind and patient in helping me with my needs. Would definitely recommend Alyssa to anyone looking!

My husband and I decided it was time to say fair well to our SUV & downgrade all to find out we upgraded to a new Kia Soul GT 2021. Alyssa was our Sales Rep. She along with the Finance Manager took very good care of us and we couldnt be more pleased with their service, professionalism and understanding. Alyssa took her time with the car process and helped me navigate all the features to our new vehicle. We have been customers for years. Id also like to add that the service department is amazing as well. James along with the staff always takes good care of us. Staff is all very friendly & welcoming to which we really appreciate. Nick who is the new car sales Manager took the time to come out to introduce himself. Id like to thank you Kia for your service

My husband and I had an excellent experience at HW Kia of West County. It was our first purchase there and won’t be our last! Baylee Larson was absolutely awesome! She was helpful, knowledgeable honest and fair. She answered every question we had and because this was a 2022 there were some unknowns, so if she didn’t have the answer, she researched and figured it out. Bryan Steele in finance was also very helpful. We left feeling excited about our new car and relieved that we received great service!

This was absolutely the best car buying experience of my life. It was quick, smooth and felt like I was in and out in no time at all. The last time I bought a car it took like 6 hours!My salesperson Alyssa was outstanding! She was very knowledgeable and reassuring and made this experience top notch. The whole staff was great and very welcoming. I can not recommend them enough!

Best experience we’ve ever had at a dealership! Jace is amazing! All the staff is knowledgeable, helpful, and friendly. Purchased a truck. Returned and sold a vehicle. And we will probably be back soon to buy another. Thank you Jace and everyone! You guy’s are great and you now have life long customer’s!

I was in search of looking for a new car. As my luck was running low I heard the commercial on the radio & called up hw Kia . I spoke with Dave & set an appointment, he was very nice funny guy. He got me approved & into my my car. Big D & His crew now has me in my new ride. Services where great & car is riding good so far. Thank You Guys Again, So Greatful .

A highly professional dealership. Robert was a fantastic salesman. I will recommend them in the future.

If you are looking for a dealership that provides excellent customer service & will work diligently to get you the best outcome possible, HW Kia of West County is the place to go!! Shout out to Big D, Tina, Ryan & Alyssa for making it all possible! Appreciate the hospitality & awesome car buying experience!

This is a very welcoming environment. Jace welcomed us and got us in the exact car we wanted. He is a very smart young man and incredibly knowledge in this field. I highly recommend to ask for him and you’re guaranteed a great and successful time!

Alyssa was the best salesperson we worked with, and wed been to several different dealers looking for a car. I would 100% recommend her, and Kayla was very helpful as well. Great ladies!

I cant imagine better customer service, all the way around! Everyone was extremely helpful and friendly. A special thank you to Robert & Jason. I absolutely love my new Kia Soul. I will definitely refer others to you.

Yo I WOULD LIKE TO TALK TO AN ADULT. CREDIT HAS BEEN RAN B4, BUT WHEN YALL CONTACTED ME NO CAN ANSWER MY ?. IF YOU COME TO THE LOT W/O AN APPOINTMENT YOU GET IGNORED. JUST GOT OFF THE PHONE WITH CREDIT APPLICATION PERSON, SHE HAS NO CLUE IF MY OTHER APPLICATION IS STILL AVAILABLE. THEN SAYS CALL DEALERSHIP BUT THEN THEY HANG UP.lost for words when car shopping in ST.LOUIS.

I had a very good experience here found the perfect car I would ever want and our dealer Christian Collins was very polite and nice had a great conversation

I worked with Christian and I can say hes the sharpest young man ive ever met. HIGHLY recommend you work with him!

This was my first time every attempting to buy a car and this place treated me very well. We were able to come to agreements everyone there was helpful and incite full. Justine, Jeff, Darren, Bryan. They all helped make the process of purchasing a car easy. I cannot thank them enough for helping me and my family with this big purchase.

JASON...DAVE...ASHLEY...ARE FREAKIN AWESOME 💜THEY POURED SO MANY BLESSINGS ON ME TO WHERE I COULDNT DO NOTHING ELSE BUT GET THE CAR I WANTED AND LOVED 💜💛💜💛💜TH

My visit was ok until I met Alexis… and then it was the best day of my entire 37 years on the planet. She was very knowledgeable kind and helpful. She made the entire process very pleasant and easy. Would give more stars if I could.

Me and my wife went to this Kia dealership to look at a Telluride. The dealer told us that they are charging around $7,500 markup over the market price and they wouldnt let us drive a vehicle unless we are committing to a markup. It was an overall weird experience (not to mention a waste of time that we drove to this dealership.). $ 7, 500 markup for what? What value does it add to the car?It makes us wonder, what else will Kia charge us a markup for? For example, if tomorrow we buy a Kia and some part breaks down, and it is in short supply, will they make us pay a charge up for the repair? If theyre short-staffed in their maintenance department tomorrow, will they charge their customers some markup for scheduling a maintenance? I discussed this experience with my friends, and they also had similar experiences with KIA. Now it is seriously making us rethink our relationship with the not only Kia, but also its subsidiary Hyundai, and making us wonder whether we should buy their cars again ever.EDIT: As seen from their response below, they seem to find nothing wrong with this behavior! Shameful! We do not see what value do they add to the car when they charge that markup, other than taking advantage of public. No apologies, nor did they address that they essentially showed their customers the door!

Will never buy a car from HW!They horribly low balled my trade in!The salesman played the price shuffle game with the price!We had very little time to buy a car due to our other car being totaled and should have gone to Suntrup in south county!

They have some of the best dealers that work with customers. Easy and no stress. If youre looking for a vehicle in this down spiraling market, Go and ask for Tina or Alexis. Tell them Mr. Pattin sent you.

Just bought a 2022 seltos ! Great service here!

Jon Schneider great guy got me in a reliable vehicle him and the team did great for me and my baby thanks guys i appreciate it

The service department has always been a great experience. Big shout to Alex and him going above and beyond when I needed help. Thanks a lot!Great place, I have purchased 2 vehicles from HW Kia and have been pleased through it all.

Amazing experience. I came in already knowing exactly which car I wanted, but how to get to that point is where Alyssa and the rest of the team at HW Kia shined. They were super patient and super personable. I bought a plug-in hybrid for the 1st time and Alyssa was very knowledgeable in that regards which helped reaffirm my decision to get the Niro.

My experience buying a Kia Forte at HW Kia was excellent.Every person I dealt with was friendly and very heipful.I was having a bad day and everyone came togetherTo make the sale happen.Especially helpful was Bob Schulz, my sakes person.He handled me with compassion when hesaw that I was having a bad day.Thank you Bob and Jason for being such good people.

I had just totaled my vehicle and was in search of a new car ASAP. HW Kia was the first place I stopped at and with the help of my awesome sales person Justine I was able to pull of the lot with a brand new Kia K5! The service there is amazing and Ryan was the best at helping me close out all the paperwork! I highly recommend HW Kia if you’re in search of a new car!

Alexis was amazing. She is the salesperson that help me. She was very kind, pleasant, and very knowledgeable. My overall experience at HW Kia was pleasant.

Great place to get car worked on.. Excellent service & attention to detail is great. Car then cleaned, looks better than when I brought it in. Thanks HW Kia crew!

Overall, great buying experience here at HW Kia. Great communication all throughout the process. Hassle free negotiating, no extra add on packages that cant be removed from the vehicles, and a pleasant experience. Go see Alexis Hicks, she was great. Proud to be the dealerships first 2022 Stinger GT2 purchase!

Took my car in for Service at HW KIA today. Lindsay and James, were outstanding. For a busy shop they really took care of my problems quickly and professionally. Thank you for great service today ☺

Sales experience gets 5 stars. Justine, the sales associate who worked with me, was very patient as I debated between two trim levels and helped me find the best car for me. Im thrilled with my new Kia! I was less thrilled with the finance experience, however, as I felt pressured even after giving definitive answers on which warranties and extras I was and was not willing to purchase.

I feel like if it weren’t for Justine (my sales rep) and Ryan (my finance guy), this trip would not have been as successful. Justine was very personable and did not try to pressure me one way or another. She humored me when I needed to cal and get my brother’s opinion, and despite how long I was there, she was honestly a fun person to be around. Ryan helped me really understand my options, and I really feel like he was helping me get the best deal. The building is under repairs, and they seem kind of understaffed, but they have a solid staff nonetheless. I love my new Kia Seltos, and I’m so happy that I had the team helping me that I did.

This dealership uses the bait and switch method by listing their cars on the website at a discounted price. The car I was looking at was listed at 15,800 and when I sat down to discuss financing they gave me a price of 19,998 which was 2.5k above MSRP. When I asked the sales manager why they would list the cars online at such a low price he told me all the other dealerships are doing it. Do not waste your time, this dealership is very shady.

I was rolling down my window and it would not go back up I totally panicked and ran to the West County Kia drove my car into the service center . I was asked by a gentleman if Ive been helped and he was totally not helpful, told me that they were very backed up and there was nothing anybody could do for me that day, so Im just standing there by my car still in the service center when Alex came out asked me if Ive been helped yet . I told him what had happened he did say that they were very busy but he said just a minute, he went back got James the service manager, he assess my situation and told me that I was going to need a new motor . He asked me if I had somewhere to put my car until the motor came in and I told him I didnt it was going to be left out in the weather . So James went back got some tools, got my window up for me and then taped it so it wouldnt slide back down. James and Alex went over and above customer service to help me and I am truly grateful .

I want to give a big thank you to Alexis she was very professional and informative with assisting me with the best car that fits me and my family.

Be careful with this place, they will rip you off blind. Make sure to get an estimate for whatever car you’re gonna buy and get a deal lower than those estimates. And if you’re trying to trade-in, I wouldn’t recommend that option, they always give you $2-$3k below what the market will offer you. You’re better off somewhere, avoid this dealership at all cost.

We were from out of state but when I called we were told to come in as soon as possible and they would fit us in for a diagnostic. True to their word, we were in and out in about 90 minutes. That included the diagnostic, the repair and a car wash. Jane & Bobby were the ones who helped us and they were wonderful! Great job, yall.

In addition to awesome service I received from Robert (previous review), I must also recognize Jason in Finance, for letting me know that I should receive a letter for tax credit from the insurance company to take to the DMV. He figured my tax and license on the high side, but said they would be less than $1,000. Low and behold, when I went to get my plates today, it was $41.75. Thank God for that letter and Jason for letting me know to make sure I take it with me. I am truly pleased with all of the service I received at HW Kia. Keep up the great customer service!!!

Worst experience. After waiting 6 weeks to get my car after the original promised date, they refused to answer phone calls or return messages about the title application. The lender is just trying to pay them, and I’ve had the car for two and a half weeks. I had to follow up and call every couple of days, leaving messages and talking to these unresponsive idiots. Ryan the finance manager and his boss, Randall, would not return phone calls from me or the lender and were completely no help. I have worked in the car industry for years and never come across such an unprofessional group of people. Alexis, my salesperson, came to the rescue and drove the necessary paperwork to my house. I would work with Alexis again if she goes to another dealership, but I would not recommend buying a car here. Biggest hassle.

Went here looking for a vehicle. Walked around, no one came out or seen if I need help or had questions. Went inside, looked in the vehicles on the showroom floor, no one still came out

I have attempted to call the sales department over 2 days and roughly 12 calls and no one answers, the phone continues to ring then I am disconnected!

Tried to call 5 times to get ahold of sales. No go. Finally talked with reception and they said that they have no Tellurides to test drive and if you want to test drive, you have “agree on a price” (?) and then wait 3-6 months to test drive…? Other car dealers in this class of car have at least one car on the lot to test drive. Not Kia. You can’t even get sales to pick up the phone.

I was in the market for a used SUV for my daughter and came across one I loved online. I spoke to Timothy Devine and he was able to have it ready for me to see when I arrived. A few days later we made a deal (snowstorm slowed the process, not the dealership) and we took it home. Great transaction and a great dealership. Everyone there was friendly and helpful. Ryan Kennedy in finance was amazing to! Thanks for everything! She loves her new SUV!

Buying my first car was so easy with Alyssa Jackson ! Where as other dealerships just tried to get me in anything she took the time to make sure I found a car I fell in love with. If you’re looking for someone who’s going to insure you’re safe and happy with your purchase I would definitely go see Alyssa!

While I didn’t end up buying a car here, the HW Kia team (Alyssa, Anna) did a great job providing us with info, following up, working up the numbers, finding us a car that could work for us - without ‘hard-selling’. Selection was a challenge (not unique to HW, I might add). If I were to buy a new Kia, I wouldn’t hesitate to go to Alyssa and the Hw team!

I’ve been looking for a car for MONTHS, and the staff was AMAZING! They make the car buying process so easy and I’m so in love with my new Kia!

Jon Schneider was fabulous and outstanding in helping me get in a car. You gotta come see Jon!!!!!

I worked with Tim Devine originally through the internet inquiry. If you want to have a hassle free experience I would ask for Tim directly.I originally sent out 7-8 bids for Kia around a 150 miles radius. After speaking with all the sales people around the 150 miles radius, I went with Tim. We finalized the deal all through emails; because of COVID. He even offered to overnight all the docs for us to sign (since we live 2hrs south of STL). However, I am old skewl and wanted to finalize everything at the dealership plus I really wanted to meet Tim in person.Once we were in the dealership Tim treated us like VIPs. We went on a test drive while he finalized all the paperwork. Once we got back it didnt take more then hour and half to close all the papers even going through the finance guy.Tim Devine is definitely the guy working for YOU to get you into a car within your budget. There isnt any aggressive sales tactics but he care enough to make sure you got into a vehicle you are looking for.

Id like to thank Robert for the great service. 5 stars!

I am beyond grateful for the kindness, respect, and love that you guys have shown me. You guys did a great job on my car. From the bottom of my heart, I would like to thank James Delaloye Jr. and Lindsey Wilkins at HW Kia of West County for everything. God bless you guys and keep on being awesome. The world needs more people like you guys. Thanks you once again.🙏🏾

I love Hw Kia! On June 29th I leased a 2022 Kia Sportage. My sales associate was Alyssa Jackson. Would highly recommend her and this dealership!

HW Kia is by far the best dealership and service around! Every time I arrive I’m taken care of immediately and always thoroughly informed. They always make sure my car comes out cleaner than when I arrived. Lindsey is very prompt and always make sure I receive a 5 star service. I would never go anywhere else and beyond blessed to have stumbled upon them! Always a 5/5.

I highly recommend HW Kia of West County! Within 2 minutes of being at the dealership I was sitting in a vehicle ready to test drive. Tim Devine was a phenomenal salesman and helped to answer all my questions and get me an incredible deal. He personally made sure all my needs were met and ensured the service was top notch. You cant go wrong with this dealership!

Tony in parts was very helpful and resourceful. Great personality as well. Just what I expect from Kia.👍🏾👍🏾👍🏾👍🏾👍🏾

I am beyond impressed with our purchase experience with HW Kia. We arrived around noon and were greeted enthusiastically by Nick, he was mid conversation with a coworker and dropped what he was doing and immediately engaged with us. We had narrowed our search down to two vehicles, the K5 and the Stinger. He shared pros and cons of each and had us take them for a drive.We had to leave pretty quickly but we exchanged information and were able to work out the numbers over the phone. I came back to the showroom around 4 PM and after the best experience Ive ever had with the finance department of a car dealership, we had our new car by 5.Major kudos to Nick and Bryan - again, I couldnt be happier with the overall experience and my wife is thrilled with her new Stinger! Thank you!

We left a deposit on a Sorento a few weeks back and were treated well by the staff and they even stayed after closing for us. It was a front wheel drive and we really wanted an all wheel but couldnt find one after visiting 2 other dealers. We had planned on picking it up the following Wednesday. The following Monday we called a few more dealers and we found an all wheel at another dealership that was still available. Despite not moving forward on their Sorento Robert and Jason were polite and refunded my deposit no questions asked. This evening Robert followed up with me to ask me if I had any questions about the vehicle. I was surprised to hear from him (especially since the salesperson at the dealer I bought from hasnt followed up.) I really wish we could have purchased through HW. Thank you Jason and Robert. When my friends ask me where I got my car Im sending them your way.

Seems a little shady that you have to commit to BUYING before test driving a your. Would never buy here! Also suspect bait and switch. Shady and bad business treating your customers this way. Wow

Jon Schneider good service helped a lot

I waited 15 mins to see an associate that knew where my paperwork was. The associate who was handling my car purchase paperwork set an appointment with me on her day off. So now they scrambling. 20 mins later they bring me a 2014 Honda CRV. 54,000 miles $20,000. Yes HW KIAs used cars are just as expensive as their new cars. 1995 Cadillac 34,000 miles $10,000. I will say they will get you approved for a loan wont tell you how much til you get there. Then push $20,000 used cars up to have you test drive. I drove 47 miles to that dealership to leave in the same car I drove in with.

Great service here! Lindsey and Jane are terrific. They go the extra mile and work really hard. I am never disappointed with their service!

Nick was a great help! After that it was all down hill!!! We had to find and buy our own second key (for a brand new car!). . . Now their auto Butler scratches and dents the car but they dont wanna hear about. . What kind of service is that??

Alyssa Jackson is a great employee at the dealership! She was very helpful and helped me get the right car for myself!

My husband and I had the idea to upgrade our Kia Optima to a Kia SUV on Memorial Day Weekend. We met Alexis at our first stop. She was warm, knowledgable, and thankfully not pushy at all. She showed us several good lot choices. We spent the rest of the day car shopping around STL and came back to Alexis a couple days later to purchase the perfect Kia Sorento for our growing family. Brian helped us with those details necessary to close the deal and drive away with our new SUV safely. He sold us only what we needed and not anything more. We appreciate Alexis and Brian for all their expertise and guidance with our Kia purchase. Thank you!

Have treated me very well. Love my new car.

I love the way they treat u EVEN WHEN U HAVE the most challenging 💳

Thank to Alssya and Big D and everyone on there team...

I was in a really bad spot with the vehicle I had and was nervous about potentially trading it in and getting something knew. Janie was amazing and knew the position I was in, we went over lots of different options and she helped me find what I needed to help get me out of my situation. She was sweet and knowledgeable about her product and really made me feel comfortable while I was working with her. I will recommend her to any friends and family in the future looking for a new vehicle.

Got a love HW Kia. Lindsay and service is the best!!! She kept me informed while my car was being serviced there and they diagnosed the problem and took care of it and lightning speed. Thanks Lindsey!!!

Always a pleasure to see the familiar faces in HW Kia. Customer service is wonderful! I feel safe in my car as I drive off the lot knowing its been under the best care!!

Shoutout HWKIA great service from Justine and Ryan👍🏾

After months of searching for the right vehicle, let alone a decent dealership to buy it from, I came across HW Kia. This is genuinely some of the best, most helpful service Ive ever had. Tim was absolutely wonderful! He was so thoughtful and made sure that I was taken care of, and he really knew what he was talking about and how to guide me through the process. 10/10 service and I love my new car.

Excellent customer service thank you Paul G.❤

Hw Kia is the Best, Ryan & Justine the Best of all if u could give them 100 stars I would

Nick Ogle & HW KIA of West County was BEYOND EXCEPTIONAL!!!!!! I have worked with countless dealerships, locally, in the past 20+ years and have YET to feel like a real person within those. Every dealership I have walked into is looking for the next sale....Im always just another customer to them.I was in a pickle, needing to find a new vehicle quite soon, and would have NEVER imagined landing myself into the parking lot of KIA, but after rave reviews, and some good looking vehicles they have to offer, I gave them a shot. I wanted to try something different... different and EXCEPTIONAL is what I got, and then some!!!!!From the moment I stepped foot into HW KIA, I received nothing but PREMIER customer service, yet they treated me as a true, real individual! I NEVER once felt under pressure. They were completely up front with me...I almost felt like family there, for lack of better words, from beginning to end.Nick Ogle was NOTHING LESS THAN patient with me and what I could afford, as well as my long laundry list of must haves on my vehicle. He not only was able to meet me at a workable price, but he was able to get me into a vehicle that I feel super safe in for my family with a lot of sport and class to it, as well!!To think that I have had so many hassles with other dealerships in previous years, and to walk into HW KIA, to Nick Ogle, and his team of incredible individuals has been a lifesaver. The process in purchasing this vehicle was a breeze, compared to past vehicles.From walking in, to figuring things out, to picking out my vehicle, to the easy financing process (Thank you Ryan Kennedy and Carol for your awesome teamwork in making that process SUPER simple!!!), to the finishing touches, I couldnt POSSIBLY be happier!The service manager, Lindsey, even came in to introduce herself to me!!! The supreme, top-notch customer service I received and positive energy that reverberates throughout the entire HW KIA of West County Facility and the individuals there, is spectacular! Nick has stayed in touch with me from beginning to end, and is still available ANYTIME I reach out.I am for sure be a repeat customer for years to come! I urge you to give Nick and the crew over there a try! I promise you wont be sorry. I am truly in love with my new KIA!Thanks Nick, for surpassing my expectations and making my new car purchase fun, personable, and a step above ALL THE REST! Youre ABSOLUTELY THE BEST!!!!