My husband and I purchased 3 bedroom sets and a ottoman for our new home. Upon entering we were greeted with very friendly customers service. They have a lot of beautiful bedroom sets to choose from to fit anyones taste. They also have a huge selection of ottoman’s to choose from and if the one you are looking for is not in stock they will order it. We lucked out and was shown a ottoman perfect for our couch which was in stock. Thank you Jordan’s furniture for outstanding customers service. My family highly recommends this establishment for your home decorating needs.
Horrible service! These people are just leaving there good reviews. I went to purchase a bedroom set and they had a 4 piece bedroom set on sale. When my order came in I didn’t receive no mattress and they didn’t even bother to help me set up anything!! They just left all my stuff there and told me to assemble it. I called and told them my mattress is missing and they said that the mirror that is attached to the dresser is the 4th piece!!! I have never ever heard of that. I have purchased at other furnitures and never had this experience. They didn’t even bother to help me when I called. So frustrating now I have to pay for a mattress separate.
Samantha helped me with my application process and helped me with my purchase. The other employee there also was very helpful and they both made my 2nd purchase smooth and enjoyable. Amazing customer service. Will be back. Sofa sleeper is amazing.
One nice time everybody is going to like.
We bought a large sectional for our home. They were very helpful, and were able to find us what we needed. I enjoyed working with the Saleslady, and our furniture was delivered the same week. The chaise that came with our sectional was the wrong one, I called Jordan Home Furniture and told them. The next day they picked up the wrong chaise and gave us our right one. It was hassle-free and I would absolutely recommend them to anyone!
I’ve been here twice in the last month and both times carolyne has helped me. The first time I had to get dressers for my kids to match their bed. The second time I needed a desk for one of the kids and ended up with a desk and a rug! Can’t complain one bit. Carolyne has been wonderful both times and I’m sure she will be again when I see her in a week or so to pick up my stuff. I really like the staff and store selection!!
Honest, trustworthy owners! I bought a MacBook Pro for school here. It was a fair price. The girls in the office were very friendly and quick to help with financing. We got to meet the owner and he was also very friendly and polite. I also recently met the manager and one of his brothers who helps move the furniture. I would recommend people to go here and feel safe that their getting their moneys worth.
Super rude and unprofessional I wouldn’t waste my time!!!! I walk in and I got ignored when I approached the lazy working there she was super rude
Went to Jordan furniture and had a really good experience. Carolyne was very helpful and informativeWill do business again
I had a good experience shopping at this store with the help of Caroline. She’s also very outgoing and knows how to brighten someone day! If I ever want to shop for furniture, I’ll surely go here! I bought a macbook air and love it!!!
Carolyne was awesome wasnt sure about going into thier but when I did she made me feel very welcome. Was very helpful on the floor showing me merchandise. I highly recommend Jordans furniture. And hopefully they get Carolyne she made it comfortable
They told me for my purchase it was best to go to another store to save money I felt it was very honest and a humble thing to say . And it really shows how great their customer service is
Very nice furniture, at very good prices as well..
I love shopping there, great customer service and they have pricing on their merchandise to fit into my budget.
Found the love seat recliner we wanted in the color we want it and he gave us a really good price
Pretty junky stuff. You can buy it here, or buy some particle board from home depot and make it yourself
Mike has gone literally above and beyond for me and my family. He truly cares about his customers, he’s very kind and is always willing to help In any way he can. He makes you feel at home when you come into his store. Thank you Mike, for being more than a salesman.
Good customer service great prices
Staff are kind and helpful. Definitely courteous
Not happy with anything there overpriced and lame service..
Carolyn fromJordan Home Furniture is great! I felt comfortable and treated with great customer service. Jordans is smart to have her working for them. My experience was a 5 star rating. Thank you!
They are awesome. I have been back many times. I love their furniture and bed sets!!! Thank you
I have been buying furniture from mo and caroline for years and I used Acima credit but I told them that our sectional sofas broke down not even a week of owning them. They refuse to do anything about it. I hate to say to them but they have lost a loyal customer for life dont waste your money or time here. Not worth it go somewhere else go look around you will get better prices and better treatment.i feel ashamed and disgusted of how they think they are above the law.
They deliver the wrong item and they only said Ill see what i can do, well call but they didnt and didnt do anything to bring me the right item
Customer service was friendly and helpful
Rude rude rudeWouldnt spend my money there ever!
I recently purchased a whole living room set including couch, ottoman, end table, and entertainment center. Mo and Carolyne helped me find a complete matching set and jump through hoops to help me order the perfect couch for my living. I will only buy furniture from here for now on!
Love the fact that they are super friendly and are here to find the right furniture to make it your home
Super friendly and excellent customer service. Huge selections on furniture and affordable
Mike have excellent customer Service i whld like to come back anytime
Carolyne Navarro us the best sales women I have ever meet she wants to make sure you buy something you are going to be able to live with 5 years from now she doesnt rush you into a sell she make you feel comfortable I love her personality I will be send more guest your way ....and dont forget low prices
This was my first time here and the employee’s were welcoming and very helpful. Today I was helped by Caroline who recommended a mattress that is high quality and comfortable yet affordable. If I had to recommend anybody a furniture store it would be Jordan home furniture.
Great staff. Great vibes. Excellent customer service! Prompt service. Just excellent all the way around. Can’t wait to go back.
I recently bought furniture from Jordan’s and Carolyne helped me she was cool, and gave me amazing customer service. I really recommend this place.
I payed a visit to Jordan furniture store,I was greeted by mrs.Carolyne Navarro very nice helpful outgoing respectful she help me pick out what I wanted over all she gets my 5 stars the most respected person that I ever met,keep up ur good work mrs.Carolyne Navarro God bless sincerely Michael Jackson .
Carolyne N. has a very welcoming personality, she’s is very helpful and makes you feel right at home!
It’s a great store at a reasonable price will work with your budget.Thanks to the great owner that runs that store thanks for the 70 in TV great price my boys love it
Great service very friendly work with you to get what you need even if not in store! Pricing very fair and payment option are available broken down and explain simply. No complain went in got what I wanted and left happy worth going
They have a great selection on any style you need customer service was wonder thanks to Carolyne Navarro for helping us find a great set up for our home great prices and I do plan on coming back for more furniture pieces
Poor sevices,never coming here again
I had such a great experience buying my dinning room table from Jordan Furniture. I was having a hard time finding the one I wanted & when I seen their posting on Facebook, they had the exact table I was searching for! But not only was I able to find the perfect table, I was even able to get the 2 extra chairs to accommodate my family of 7. They even were kind enough to let me keep it at their store for a few weeks until my family was ready to move into our new house. Thank you Jordan furniture!! I will definitely be going back!!
Good place an customer service was very good. Wide selection of furniture.
My husband bought us and our daughter bedroom sets today and we love them got a great deal and couldnt be more happier with Mohammed customer service he made sure we got what we wanted at a great price!!!!!
Reasonable priced and a fair in store selection. Also liked that they werent afraid to order an item I was hoping to find. Most places will push whats in stock only. Helpful staff.
Will recommend this place 100% Excellent help, clean environment, great deals, and Carolyne was a great help!!!! Thanks
Very please with our purchase. Thank you to Carolyn for helping us again with explaining our financing options. We will continue to come back due to the great customer service.
Thanks to manager Rocky he helped me and my wife out with our furniture purchase and gave us a great deal. Excellent customer service and had answer to any questions we had. Thanks Jordan for a wonderful experience. We will come back.
Carolyna helped us out . We found just what we were looking for. At a really good price..
Great customer service & very helpful on finding something I liked that would fit perfect in my home! Im a returning customer & would most likely return again for any future home needs!
Love this place! they are always helpful, Rocky helped me and my boyfriend get new beds and a set of couches for a great price and great quality. we are always happy with our purchases. Thanks again Jordan Home Furniture. Recommend 100%
Customer service is trash! As I walked into the store a worker was right there in the front and he didn’t even acknowledge me. Then he walked past me again still not seeing if I needed help or had any questions. To top it off another worker noticed me and told him there’s someone up front. He must of said something under his breath because the two guys and girl worker started laughing.
Great service very funny and friendly. They will work with the prices that best accommodate your budget. Great quality in furniture. Thank you Jordan Home Furniture 👌🏼
They helped me good... Good prices I recommended my family and friends very friendly will be back soon
Jordan is my go to place for all my furniture needs! Loay is always helpful and finds exactly what I need within my budget. Great selection with even better prices!
Love this place! I have purchased about 10 rooms of furniture over the past 10 years! Great quality. Amazing customer service.
Great people, great furniture. I buy my furniture there all the time since 2007 and its great quality worth the prices. I recommend Jordans furniture to everyone.
Moe helped out today. Helped me get an IPad Pro! Highly recommend to others
Best-selling price in Bakersfield we could find for home furniture. They are willing to work with you. Extremely friendly atmosphere. Strongly recommended.p
Friendly from the minute you walk in will work with you to help you get what you need. Great with kids plus they have candy .I will be buying furniture from here again
Great experience! Everyone is friendly and the prices are great! Would definitely recommend!
Good place to shop !!! But you got to have the real money big-spending to make the honey happy
Bought a bed frame and it hasn’t lasted a month, don’t come here
Such an affordable place. I recommend!
Great service Very Very Nice And They Definitely Work With You And Your Budget Thanks ! Definitely referring my friends and family
This is the best place in town to come get yr furniture 😁
Awesome! Love Carolyn! Always buy from her. Furniture is great quality
Great experience. They do there best to help you.
Good deals, great customer service and quality furniture.
We bought a sofa that broke down within 3 days. They refused to replace or repair it. When it arrived slightly damaged the guys on the truck down played it and complained about other customers who had spoke up when receiving damaged items. They did not validate my concerns about the damaged furniture. The company we financed it through believed Mo (the owner) and refused to hold him accountable. I was told they would take it away and settle with us but it would show settled instead of paid in full and my husbands credit score would drop. I said that seemed punitive and the representative said yes, youre being punished for not paying your bills. NEVER GO HERE!!!
Went there and bought my King bedroom set at a Lower price than MOR or Weatherbys. Excellent customer service. Delivery guys are awesome at setting up furniture. Best Deals in town!!
My mother in law went and purchased several items for her house. Found she didnt have room for something she ordered. She immediately tried to cancel the order for that particular item. They told her there was a 35%restock fee but the paperwork she got said otherwise. She tried to work with them but ending up canceling the entire order and had to pay to do it. She WILL NEVER do business with them again. I wont be doing business with them either nor will anyone I know. I wouldnt recommend anyone does business with them either. She will be filing a complaint with Better Business Bureau first thing tomorrow. WATCH OUT for their shady business practices if you do business with them.
Great service, beyond fast and friendly
From my opion:the sales representatives wereNice and respectable.Excellent priceses, affordable and delivered on time.my only regretes is that i could quite afford that knew bedroom set.
Amazing beautiful furniture for reasonable prices. Worth checking out .
They treated me real good
Carolyne was really helpful and very knowledgeable with the furniture she was selling thank you
My experience at Jordan was very good and I will return
The retailers were very professional! Loved the service, had some trouble at first with the leasing company, but they work hard to find another leasing company so that I could have a laptop for school. Thank you guys at Jordan home furniture!
Thee best customer service ive ever had...thanks to Daisey we got everything we wanted...at an affordable price..and a free T.V...thanks Jordan furniture...i felt a big weight off my shoulders knowing my house is furnished with good quality furniture...
Great hood prices for the quality and the workers great,funny and friendly
They have really good prices on all items.
Me and my sisters bought some furniture from them about 2 yrs ago. In about a year of buying we had to replace that same furniture. This place has the WORST furniture quality wouldent recommend this place to no one. It was very upsetting.
Jordans employees are very helpfull they have a great attitude there great on there deliverys had a good experience good prices its just really hot inside for sure going back
Fast, efficient, and painless to furnish our place thanks to JORDANS FurnitureI advise everyone to but from them
Great customers service and very helpful
The furniture there is very nice and i would recommend it
Great customer services and with affordable prices!
I bought my daughters bedroom set, living room sectional leather couches, three area rugs, and a very large wall mirror. I got a really really great deal!
Great staff. Very helpful
Great service and good dealsThanks jordan home furniture. No credit need itp
DO NOT SHOP HERE !!!!!!!After shopping around we ended up at Jordan Furniture on June 21st. We bought a beautiful table and 8 chairs for a fairly resonable price. They even delivered and set up that evening for free. All in all it sounds wonderful, right ?? Well, fast forward to August 30th, ten weeks later. We have a dinner party and half way through dinner, 4 of the chairs broke underneath our guests.So the next day we take the 4 broken chairs to Jordan Furniture and wait for a while until a manager comes. The first words out of his mouth are THERE IS NO WARRANTY ON CHAIRS. I said I understood that but these werent even 3 months old. All I wanted was for him to fix them or exchange them or work with me, however he had NO CUSTOMER SERVICE SKILLS at all.Only after I stormed out of the store threatening to post this on the internet, did he come after us and said he would fix them.Then, 4 days later, my husband calls to confirm they are ready and he drives over there to find out that NOTHING HAD BEEN DONE !! All in all they replaced 2 of the chairs with new ones and left the other two broke.Now it will cost about $250 to resecure the remaining chairs so our friends and family dont end up on the ground again.Oh and by the way, he told me his cost of the Leather back dining chairs was $29, so if you feel so inclined to purchase from them, check the markup.
Worst place to purchase from,I had my dining room set for not even a week an they started falling apart I called an asked them for either a refund or have there installation men who put it together to come pick it up an repair it they would not give me a refund an when the guys came back they of course started talking in non English like they were pissed off they left an actually made the chairs even worse til this day after having it for almost a year an half my husband has had to gorilla glue all the chairs multiple times to keep them from falling off I had to toss on of my 6 chairs because it was unable to be repaired .I will never get anything from this place of business again an my friends an family that start looking for furniture I give this place a 0% satisfaction Im very disappointed .
Excellent he bought my broken hover board and sold me a perfect one with 60 day warranty!!! Buy all your electronic needs and furniture from this place.
Carolyne is the best!! I love her
Had a great experience at jordans furniture in bakersfield today they gave me a great deal and got me financed easy thank you rocky you helped us out alot.
There workable to get you what u want.
Awesome customer service!! Beautiful furniture!!
Terrible service...and was never informed my monthly payments wouldnt be reported to the credit companies therefore just waisting my money and not recieving a better credit score
Good quality mattress
Excellent customer service!!!!