Excellent service! I went on line and set up an appointment for today (Sunday of Labor Day week-end). No wait. They replaced the glass on my i-Pad same day. I picked it up a couple of hours later. Also less expensive than other place I called by $50+ and that place was going to take 5 days. Highly recommend this service.

This was a very pleasant experience for one of those repairs you just cringe at! I received an email estimate for double the price at another shop that was never open and did not answer the phone. These guys were nice and quick. In and out really fast! My iPad was like new!

Great place to get your cellphone repaired with excellent customer service experience. I had a screen that needed to be replaced they got it done quickly and at a great price

Luckily my repair was simple and they got the proximity sensor cable on my iPhone replaced in less than 2 hours (quicker than expected). Whoo! I’ll definitely keep them in mind if I have cell phone issues again.

I got my phone screen fixed because it was broken beyond use and they managed to fix the screen, but I dont know if they replaced it with a low-quality screen or what because half of the times I try to tap the screen it just doesnt register. Its been like this for months, starting from the day after I got it fixed and there hasnt been any other damage since. I can literally tap several times and it still wont register that Im clicking anything. I spent wayyyyy too much money to not have a screen that works every time.

Replaced an iPhone XR screen. Failed within a week when we were on vacation in Mexico. Replaced a second time and permanently damaged the faceId sensor. Eventually ended up in the Apple store where they confirmed the damage was unrepairable. Had to buy a new phone.Don’t get me wrong, the managers were kind and professional. Even waived the fee for the 2nd screen “labor only.” But obviously they have techs that don’t deserve to be anywhere close to electronics.

The establishment looks professional with the calm collective trustful demeanor of its employees to managers.. but the appearance “pawn shop” is misleading. They have no signs up that say “NO REFUNDS” while pushing financing with no credit checks.. Con work at its finest.. **Please be cautious before you BUY anything from them*** the phones aren’t in excellent condition for the prices they post… They will offer to purchase the product back for half the price.. XR sold at $499 buy back $250 .. the scam artists Name is Don Sorto

This is a great place to go if you need any assistance transferring data between phones with completely cracked screens and for screen replacement. They restored everything for me in a short time frame and were very professional.

Great service, on time, fast work. Definitely recommend, my iPhone had stopped turning on and not charging at all, brought it in to get checked out. Turns out it was just a bit dirty, and they didn’t charge me a dime! Staff was very friendly and professional! Thank you!

Theyre dope! They were quick, courteous and helpful!

My Google Pixel 2 dropped on the floor. As a result the screen was black and the entire phone non reactive. CPR kept the phone for diagnosis. I returned a few hours later. Phone was fixed already, it was just a loose connection.Thank you for your great customer service and professional attitude. I felt my phone was in good hands. Highly recommend CPR!

Dropped off my iPad with a broken screen one afternoon got it back the next looking brand new. Cost $89 which is way lower than what Apple charges. Friendly service as well.

Gian was so helpful, patient, and kind. He helped me solve my issue and was so great to work with. Highly recommend!

Charge you an insane price for a screen repair its laughable its worth more than the device itself. do not go here total scam. id give em no stars if i could

I called my insurance with sprint and they were charging me 240$ for my screen !! What’s the point of the insurance?! So got online and found these awesome people at CPR Repair and got a quote before I entered the location... fast easy and half of what I was going to pay with insurance. I personally recommend this company. My iPhone 11 is pretty and working again! Thank you guys!

Had to get my phone screen replaced about a week ago- unfortunately when it was replaced there was a small air pocket that caused the screen to lift. I brought it back today and they fixed it under their warranty and were so very nice and accommodating! 10/10 would come here again if I needed!

Changed my battery, were busy so it took about 2 hours

The place is great and the customer service is amazing Gian & Don went above and beyond. To help me 💪🏽

Gian at CPR phone repair was OUTSTANDING! Fixed my phone right up & had such a sweet attitude! I’ll definitely be coming back & highly recommend them! 🤩

They were very friendly and quick. Not sure how my phone screen cracked, but Im glad they were able to fix it.

Stopped in on a recommendation to have my daughters iPAD checked out as it was having issues charging. Gene did his assessment quickly and it turned out we needed to replace the charger and directed me to Best Buy as CPR didnt have a replacement charger in stock. Honest professional service - what more could you ask for. They definitely have my future business.

Great customer service. Im very satisfied with the job. Got an ipad broken screen replace and it was ready with in 3 hours.Highly recommend this location.

I dropped in and asked the guys to look at an iphone7, that wasn’t charging. They are very nice and professional. They diagnosed it as a bad motherboard, and not cost effective. They called me in less than 30 minutes to key me know and did not charge for diagnosing.

They always do great work, helped repair the screen on my iPad. Provide good insight when having issues with various products.

Came in with a zombie iPhone 6 and Nelson had it fixed in 15 minutes. Guy was friendly and did a great job to help me out. He deserves a raise and very happy with their customer service. Awesome job Nelson

I have used CPR several times over the last few years. They are always courteous and service is quick. I have had an ipad and several iphone screens replaced. I recommend them to all my friends and family.

Have taken 2 different phones for battery replacement and both times I was thrilled with the prices and the short wait/repair time. Great people!

Never open and way over priced.

Gian is very helpful and friendly. He has an excellent customer service. Also CPR has the lowest cost on the repair of my son’s broken iPad mini 2 screen glass, after scouting for prices to several repair shops. I am a very satisfied customer.

Ive gotten my phone repaired here now 3 times (im a klutz). each time the employees have been polite, informative, and the repair service has been swift. im pretty sure at one point they even price matched which was nice. this last time my warranty was still active which means i only spent $10 for the screen protector instead of $200 for the repair as well so that was a pleasant surprise. highly recommend

Came to CPR because they had good reviews. I am not disappointed and am satisfied with the work and service I received. I was able to take my phone in and pick it up the same day. No complaints.

Quick and friendly service! Dropped off an iPhone 5 for a screen replacement and had it back in an hour. Great work!

It was fast and easy. Even with all this epidemic everyone followed the signs on door and only 2 customers inside at all times. The guy that helped me was very nice, professional and patient with all my questions. Definitely will recommend to my friends!

Shane was very helpful and fast in helping with a minor issue on my iPhone XS

This repair shop replaced my glass screen with something way lower scale. My touch sensitivity has been off and my whole fingerprint feature on my phone doesn’t work anymore. There are just odd sensitivity issues at random times. My phone gets super hot and overheated.None of these things have happened in the 4 years that I got my phone. I shattered my screen (completely my fault), got it fixed for $80 and now I’m having all these issues with my phone.I was worried about coming here in the first place, but I should have just gone to Apple so they could fix it, and not screw me over.The screen protector that he had on my phone was completely a different brand and had no correlation with Apple.The screen did have a warranty for issues like that I am experiencing, but really I just want my money back.

CPR were able to order a replacement part for my phone, install it, and fix my phone all with a friendly and informative attitude. They were nice and up front with me which I appreciate.

Wonderful, quick service! Thought my iPad was a goner but they brought it back from the deathly recovery loop! Thank you! I would highly recommend them and go there for future services!

Ive had to replace my iPad screen..and a phone screen that shattered. These guys hooked up my repair in one day..both times. Repair has lasted and I am happy with quality of repair and customer service

Highly recommend ✔️ best staff and honest.These guys have saved my devices so many times and know what they are doing.Great prices, I will never go anywhere else. This place is the best hands down

Professional repairs for your mobile devices with staff that care about you.

Always professional and I idling to help as much as they can. I’ve Used them many times in the past to either buy phones or repair phones and customer service is always outstanding

I would definitely recommend this place to anyone and everyone. They are very friendly, professional and were very honest about their products. I have dropped my phone several times, and thanks to CPR my phone was protected. Even on a day with the lobby full of customers, my experience was great and we were in and out. Thanks guys.

Customer experience was great - got my screen replaced in a timely manner. Although I’m pretty bummed I’m not able to utilize dark mode on my iPhone anymore. Screen is brighter than ever at its minimal level of illumination, with no dimming capability.

I came in to repair my broken glass on the back of my iPhone XS and they quoted me with a GREAT price compared to other stores around the area. I would come here first before the other stores in the south park area. The young man at the front was very helpful and professional. I highly recommend this place.

After years of owning smart phones I finally broke a screen. CPR cell phone repair replaced the screen on my Galaxy 8+ in a few hours and its good as new.

I owe this store the life of my business. I had water damage on my iPhone 11 Pro and lost all contacts, customer data, bank info, emails everything. Don who works the front desk IS THE MAN! He walked me through all stages of how things worked and what to expect and the pricing is amazing. I drove all the way from San Antonio tx passing hundreds of cell phone repair places and I could not have made a better choice. Seriously, this location is incredible and will with out a doubt recommend this location to everyone that needs cellphone repair. THANK YOU DON!

Super fast turnaround time. Friendly service.

Great price and great work. Customer service was amazing can’t thank them enough!

Guys are always nice. Quick and affordable, saves frustration with waiting for mail in warranty from Zagg

They did an amazing job fixing my daughters iphone screen! They were detail oriented and very friendly! Will recommend

Great service, very nice guy . I took my phone their because my phone froze on a blank screen and I took it to my phone company at first & they couldn’t help with it . I brought it to CPR and they repaired my phone super fast all he did was a “button combination” worked so fast ! Super nice people fast service! I recommend

Excellent service and repaired my phone in an hour!! Courteous and clean. I felt safe in the store.

Great speedy service and at $139 for an iPhone X screen replacement it seemed much more reasonable than all other options I found in the area. Screen is good as new!

My Mavic Pro Platinum Drone was not working due to the remote not communicating to the aircraft. I spent hours and multiple reps from DJI without any remedy, some were downright rude. I called CPR and they couldnt have been nicer. Got me right in and were able to troubleshoot and repair the drone within a few hours at a very, very reasonable cost. I cant begin to tell you the headache they saved me from. Because of their quick service I also did not miss two deadlines I needed the drone for. I highly recommend these guys. They know what customer service is!!

So the glass on my phone was already cracked but when I dropped it this morning a couple of pieces came out of the glass so it was time to get it fixed. Called AT&T since thats where I bought it and they partner with CPR and highly recommended them. Called them, they gave me a quote, I took it in within the hour and fortunately they had a screen in stock for my LG G6. It was ready in a couple of hours to my satisfaction. Highly recommend. Very satisfied. And I was pleased that it didnt break the piggy bank too.

This place is THE BEST. The customer service is always top notch. Our family has been so lucky that this business is here in SPM. They have saved our Apple devices more times than I care to talk about in public. Apple always says it can’t be repaired. Cell Phone Repair fixes it. THANK YOU CPR for the magic. Y’all are awesome!!

Got a quote online. Phone function got worse and I was very happy that they fixed it. Easy day. Thanks again

Tyler at CPR Cell Phone Repair was fast, friendly and professional! Repair was quick and affordable! Break the screen on your phone go see these guys!

Really great service and reasonable prices!

Wow!!! So good!! I have been coming here for years snd they always take such great care of me!!! Said it would take an hour and a half but was ready in less than an hour. Thank you!!!

Fast, friendly, reasonable prices. Very happy

Took phone in with one hour left to close. After leaving store, my son tells me he needs phone to be able to FaceTime in order to complete school group project. I called store back to tell them that I’d have to take phone some other time due to the situation at hand. Though I was initially going to pick it up the next day, the rep told me not to worry, that they’ll expedite the repair so that I’d be set and not have to return. I’m happy I don’t have to return (not until the next repair) and so is my son as he gets a new-looking phone and gets to complete his assignment.Thanks CPR!! You guys came through in a huge way today.Michael

Great business. Great people.If you are ever in need of a repair, I highly recommend Shane and his staff. They are super friendly and trustworthy. I took my iPhone 6 to them after dropping it in a bucket of water on Christmas Eve. Shane gave me a quote over the phone for water damage. I brought the phone in to him and he immediately took it apart to look inside and give me a better idea of the expected results. Luckily for me, there didnt appear to be as much damage as expected. So I left the phone with them. Came back after work to pick it up and they only charged me half of the original quote. And the best part is that my phone works and I have peace of mind that it will continue to work until I have at least paid it off! Ha!If you are in need of a repair, I wouldnt take my phone anywhere else! Shane is awesome!

Took care of me. They are fair and quick.

I was disappointed because I used to come here and now when brought my iPhone xsmax it was shattered and the screen was green plus it would turn. on and off and ever since I got it fixed my volume button hasnt been working and it been turning on and off again, and im disappointed because I wasted my money to get the problem back

My iPad was fixed in an efficient and timely manner. Tyler provided amazing customer service and made sure my device was taken care of. Awesome experience

This store was amazing!! Had so many issues, concerns and complaints that my provider couldnt help with. They set me up, fixed my phone and had me out the door in less then an hour. Thanks Tyler for helping me out when I needed it.

Don Sorto, Mgr., is excellent with customer service, cell repair knowledge, care and use of personal devises. I had a serious issue with my cell, the ease to which my service was completed, demonstrated excellent customer services. Also, the owner is a Veteran of Military Services and locally owned.

Cordial service, quick turnaround, reasonable price. I would recommend and return for future repairs.

Have unfortunately had to use their services on more than one occasion.They are always helpful and informative. Great service.

Both guys there are great. I will go back if i have another problem with my phone. Thanks guys. From Alexis L.

I have been to this location several times and they are always friendly and fast.

Friendly, smart and respectful staff. Great work and fair prices for services. I highly recommend CPR for anyone with phone issues.

This place is amazing !!! I mean I saw all these bad reviews but still decided to give them a chance I have a iPhone XS Max and had a broken back screen everywhere it said it was gonna be about $200 and two or three business days to fix but this place it took 4 hours !! Amazing and it was fixed no problems and nothing, they are very professional and I would recommend this to everyone !! :)

The staff was very polite, patient, and attentive to my phones needs. It was also the quickest repair Ive ever had-- in and out in under 30 mins. Would definitely recommend!!!

What a great place! The staff took so much time to try and help me. While I waited I was able to look at some of the accessories they sell- Otter boxes were 5.00 cheaper than several big cell carriers and retail stores. They have a large selection of cell phone and lap top equipment too. I will definitely be back and highly recommend this store.

Ive gotten my phone replaced here maybe three times, and the first two times the screen would always act up afterwards. This third time I got it fixed, now my back camera and flash doesnt work at all. A month after I got my phone fixed for the third time, my friend got his phone fixed here and the same problem happened to him. I dont know what theyre doing to cause not one but two different peoples back cameras to stop working completely. And they dont have a warranty on this. Shouldnt they be obligated to fix it for free since THEYRE the ones who broke it? Youre better off ordering the parts on amazon and fixing it yourselvesEDIT: My last time getting my phone repaired was not in march, it was a month ago under my friends account, and he went here recently.

Donn was absolutely wonderful!!I had received a new glass screen protector from Bodyguardz free of charge, because I was enrolled in their advantage program. I, however had no idea how to install it. AT&T, where I had originally purchased the phone and 1st screen protector would not help because I no longer had an account with them. The Apple store would not help because I didn’t purchase the glass from them. I called CPR and Donn told me to come on in. He installed the new glass screen protector in about 10 minutes and didn’t charge me a penny. He was so helpful and polite!! When I need cell phone help in the future, CPR is where I will go. Thank you Donn and thank you CPR!! My old iPhone SE looks beautiful and brand new!!

Excellent customer service! Great communication and patience and a fast turn around. Very professional and friendly staff and a clean well-kempt store!

NEVER do business at CPR South Austin. They are a SCAM! I took my crashed drone to have an ESTIMATE, just an estimate. Next thing you know they call me telling me they ordered parts and serviced the drone WITHOUT MY PERMISSION and then stuck me with an up-charged bill. They then told me if I dont pay within a certain time period they would confiscate the drone. This is not even the icing on the cake though. The drone I picked up from them was put together wrong and couldnt even fly. The incompetency and blatant lies from this business is outstanding. They just want to take your money and exploit customers anyway possible. This location shouldnt even be in business. Youve been warned.

This is the second time Ive used CPR and they are awesome! Very quick, friendly, knowledgeable and very reasonably priced. Definitely would recommend!

TOTAL SCAM. OVERCHARGED ME AND NEVER DID THE REPAIR.I brought in a Samsung Galaxy S7 on March 22, 2019 to replace the back glass case and a battery. First, they wanted to charge me double for doing both repairs at once, because We charge for labor. Sure, but its the exact same process to take off the back case to replace the battery as it is to replace the case, but whatever. The price is the price.So they didnt have the case in stock and would have to order it, and asked if I wanted to leave the phone with them overnight to complete it, or they would call when it came in. This is my sons phone and hes tethered to it like an umbilical cord, so, we opted to keep it. So to get started, they wanted to charge me a deposit. Fair enough.INSTEAD, THEY CHARGED THE FULL AMOUNT OF THE REPAIR. When asked about it, the clerk just said, Oops, and didnt apologize or offer anything to make it better. Not a big deal-- theyd call me tomorrow when the part got in, and what difference does it make, really? Im chill.Cut to over one week later. Not even a phone call. I check my receipt and it says 3-5 days so I give them plenty of business days and then some. Called in and asked whats happening with my repair 8 days after paying them, and they still dont have the case in. (Mind you, I can order the case and battery off Amazon and it would be here in 2 days. Not sure what their excuse is.)The sales rep I spoke to offered nothing and basically said I could either get a refund or move forward. Like, seriously? Jerking me around and you cant even apologize or do something to show you stand by your business? No explanation but another vague promise that theyd call me when the case came in. . . probably tomorrow.I complained more and got a message from the owner trying to apologize. He said he put a note on my work order to make things right.As of April 2, still never received a call that the part had come in. I went in to the store and asked for a refund. Despite the owners promise, they had no special note or anything in the work order and I had to demand my money back.For the record, I wouldve preferred to just have the work done, not get a refund, but Im stuck here being told It will be here in a few days. The guy I talked to said about the back glass, Sometimes those take 3-5 days to come in. I asked him how many days it had been since I put in the work order (the answer is 10) and then said, And thats how many more than 3-5?I wanted to support a local business and use their expertise to do this replacement quickly and efficiently. Not worth the hassle or money. These folks obviously dont know what theyre doing or how to show their customers that they are valued.Re:Comments below by owner-- My goal here is to warn people on how you do business. Youre not debating the factual accuracy of anything Ive said. You charged me up front for the entire cost of a repair and sat on it for nearly two weeks while stringing me along telling me the part was coming in a few days. I was more than patient, and posting this review on Yelp didnt get me anything except a promise youd noted something in the service order-- which apparently no one got the memo. Giving a cash refund is literally the least you could do here as I dont trust your word that money would, in fact, be refunded to my debit card. Most stores (Best Buy, Target, etc) offer cash refunds for purchases on debit cards, but please continue to pat yourselves on the back for going the extra mile for me as a customer. All I needed was some transparency-- a phone call every couple of days on what was taking so long and an apology, an explanation of what you were doing to take care of me. The fact I had to track you down, call you, complain on websites, go into the store to complain, says everything about how you truly treat customers. Got your money? Dont care about you.

Tyler was fantastic. He went above and beyond for me. That is what I call great service!! I will use CPR again and also tell my friends.Rose A

I was all set to write a 4 star review after I took my phone in because it had stopped charging and within a few hours they handed me back a working phone. Then, it stopped working about a month later, so I took it back. No big deal, any number of things could have happened and they offered a 180 day warranty, so it would be fine. Only it wasn’t quite so fine this time. I think it would be good for the techs at CPR to learn 2 important lessons:1. COMMUNICATE!: Over the course of the week they had my phone, I called several times. At least 3 separate times I was told a technician would call me back later that day. They didn’t call once.2. COMMUNICATE!! If you can’t communicate with your customers at the very least you should be able to communicate with each other. You should never have to ask a customer “was the phone in pieces when you dropped it off?” That’s not terribly professional and is more than just a bit concerning. It seemed one technician left for the day and when I arrived later to pick up my phone they had no idea if it was fixed or not or even what it’s original condition wasTo their credit, the technicians at CPR were generally friendly and courteous. They never talked down to me or tried to pass off the problem. In the end, I got back a mostly working phone at no extra cost, but the lack of communication and the extended time frame made for a very frustrating experience.

Got my front screen and back camera replaced 1 month ago. the front screen is completely shattered and half black just from falling off my bathroom counter and the glass to cover the camera came off weeks ago. Dont recommend this place.

Amazing! I walked in and thought my screen was cracked it was the screen protector instead! They took care of it for me, phone works perfect. I was and out. Great guys. I’m happy I’ll drive here again from hutto no doubt

I had the most positive experience at CPR. My phone had problems and Tyler helped me out. I cannot thank him enough. CPR is a Class Act. The BEST!!! Thank you Tyler and Cell Phone Repair

Gian, thanks for the suggested phone case. Love it and enjoyed your jokes.

From the time I called until I walked out with my phone fixed, CPR team was very helpful, kept me updated and informed and were so friendly! Thanks Tyler and CPR team! You made a stressful situation better and set me at ease!

This store is awesome. The staff make all the difference. Professional, over deliver, appreciative of your business, etc. Highly recommended.

CPR Cell have excellent customer service and FAST repair service on my iphone11 Pro. Thank u!

I took my iPhone because it crashed. It screen was black and wouldnt power on after a hard reset. Zach tested the battery, which was fine. I turned it in for repair and got it back a few days later. In the interim I got a new phone and Zach was SUPER helpful in getting my contacts transferred to my new phone since I was locked out of my apple id. He was more helpful than the Apple store was!

Had broken my screen beyond repair. They expedited my new screen to the shop and had it completely fixed in 2 days (wouldve been 1 if the expedited part got there on time).Friendly and knowledgeable staff

Staff was professional, friendly and offered multiple options to fix my phones. I was impressed with the timeliness of their service. Would heartily recommend!

Got my Note 8 glass camera cover replaced. Somehow there was a mishap with the camera to where it was blurry after. They ordered a new camera & put it on no charge. These guys are top notch and go above & beyond in their customer service. I would DEFINITELY recommend them to anyone needing phone repairs. Great work guys!

Honest reliable work. I had an issue with a screen replacement on my Note. I took it back in for warranty work and got my phone back within the next day or so. It is good as new!

This place is awesome!! I had them replace my iPhone 6Plus screen. Looked good as new. Several months later my screen started lifting in one corner. Took it in they fixed it under warranty a couple of days later the other side started lifting so I took it back again. This time they replaced my screen completely. I couldnt be happier and they will continue to have my business.

Always amazing! Incredibly polite, helpful and smart! I highly recommend and always use this shop for my cellphone/iPad needs!

This place is the best for any of your tech repair needs. I had my screen replaced here was super easy cheap and fast. these guys are legit and use high quality products and honor their warranties.

Outstanding customer-centered service. They patiently took the time to explain what was going on with my phone, and didnt talk down to me or sound like a scam, like many other shops Ive visited.