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Residential Design Services (formerly Designer Showroom of Texas)
3841 Ranch Rd 620 S suite a, Austin, TX 78738, United States
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Residential Design Services (formerly Designer Showroom of Texas)
Comments
Ra
Review №1

Worked with Brazos Skipper from Designer Showroom of Texas to replace my homes kitchen back-splash, master shower, and replacement of all flooring in my home. Throughout the entire process, Brazos constantly kept me up to date on the progress and responded to all questions quickly and professionally. The installation went smoothly and it was obvious that close attention was paid by his installers to the smallest details to ensure everything was built to last. The final product looked great! Brazos worked with the material suppliers to ensure I was getting the best deal on all supplies, even finding me a discount after the price had been finalized. I finally found a flooring and tile specialist for life; would and do, highly recommend Brazos and Designer Showroom to my family and friends. Thank you!

Ka
Review №2

We worked closely with manager Chris Campbell and the designer to get the hardwood floor we wanted. It was a great experience from start to finish. The floors (Hermitage Chianti) are beautiful now that they are in. The install team was professional and did an amazing job! I highly recommend Designer Showroom of Texas.

Ro
Review №3

This is our second time using Designer Floors, and we worked with Laurie Baum both times. The first was for a kitchen/master bath remodel; the latest was an entire house. Laurie is absolutely fabulous. She has great ideas and terrific follow-through. We had a wonderful experience!

Ro
Review №4

Great as always

Ro
Review №5

I have been doing business with these guys for 10 awesome years. Service with smile, care about the details, fair, honest, just group of great people who love what they do. You have to trust me that this simply your best option out there. Call them now!!!

Da
Review №6

Designer Floors went above and beyond to satisfy us. We had a huge commercial job and their installation team worked their you know whats off to meet our deadline. We will definitely go back to them for our next project.

Ti
Review №7

Great variety and salesperson really get back to you and follow up. Loved our experience getting new floors and tiles there!

Ky
Review №8

They blessed us with some carpet for use in our youth group game project! God bless this establishment. Friendly and sharp.

Ke
Review №9

I worked with Design Showroom and Summit Stoneworks on a renovation project. The project consisted of replacement countertops in 128 units at a fully occupied student housing apartment community. A schedule was created and they did an excellent job of completing quality work in a timely manner. The quartz they installed looks magnificent and the installers were very professional, leaving the apartments in great condition. The countertops in these units were rather large with huge islands and the installers worked really hard to make sure everything was completed perfectly and on time. The rep I worked with was Sam Roberts and he maintained professionalism throughout the project and kept in contact as often as possible. In addition, one of the owners personally stopped by to check on the progress of this project. I was very impressed and would highly recommend their services. If I ever do any renovation projects in their area again I would use them again!

St
Review №10

The facts are that I spent $56K on flooring and tile for my new home build on Lake Travis. I found that the staff was friendly and helpful in the showroom, but then the trouble started with installation. I asked to make a very minor change to the tile design in my master shower, really just adding a single row of accent tile to the existing rows of accent tile already designed and chosen.They came back with nearly $1K charge to tear out the tile and redesign the master shower-the problem was they had not even laid any tile in the master shower yet, so how could they justify this charge??? I called and they became very defensive and told me they had done me a favor already by not charging me for some mickey mouse design change charge. Are you kidding, Im spending nearly $60k on tile and flooring and they want to nickel and dime you for work they didnt do.Then there is the quality of the workmanship-I was assured that the tile guys were professionals and did exceptional work.Save yourself the hassle and go elsewhere.

Be
Review №11

Update: Its been a little over a year and we still love our flooring and countertops! I was reminded of this today when my husband related a bad experience a co-worker had with another company. Our experience was amazing. Installation took 3 days for both floors and countertops and weve had zero problems.Original post: What a great experience! They recently installed new LVT floors in my living space and new countertops and floors in my kitchen. The sales staff, Mariah in particular, was friendly and very helpful in the decision making process. They provided excellent communication during scheduling and installing. The install staff was fast, efficient and did quality work. The whole process went smoothly and I’m loving my new space.

4
Review №12

Staff was like stone pillars

Xa
Review №13

Poor communication

Information
43 Photos
13 Comments
4.3 Rating
  • Address:3841 Ranch Rd 620 S suite a, Austin, TX 78738, United States
  • Site:http://retail.resdesign.com/
  • Phone:+1 512-263-3333
Categories
  • Carpet store
  • Bathroom remodeler
  • Flooring store
  • Countertop store
  • Kitchen remodeler
  • Tile store
  • Wood floor refinishing service
Working hours
  • Monday:10AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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