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Rivera Welding Auto Mechanic
3528 E 7th St, Austin, TX 78702, United States
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Rivera Welding Auto Mechanic

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Wi
Review №1

Great customer service, great prices and speedy work. They end result sounds amazing!

Ri
Review №2

If you want your car fixed in a day. Take your car here. Smiles and greets.

ro
Review №3

I tried to use this business BUT when I called at 11:45 to Rivera Auto after a google search to ask if they did vehicle inspections and if so how long is the wait? the person on the phone said they did inspections but they all go to lunch from 12:00 to 1:00 and a good time to come would be 1:30. I showed up at 1:25 went inside waited while the young lady finished up with a potential customer just to hear him say he would be back in an hour, she then got on a call with another potential customer finished with that call and finally waited on me (if thats what you want to call it) I told her I was there for an inspection, she proceeds to tell me she is eating her lunch and I will have to come back in an hour! lol I said I called you earlier and you said to come in at 1:30 so here I am, she says again to come back in an hour. First and foremost she literally turned down two customer so she could eat her lunch at 1:30 in the afternoon, second if you are going to eat your lunch put a sign on the door for customers to come back in an hour, thirdly do not tell your customers to come in at a certain time when you clearly are going to turn them away, and lastly clean your place up its ghetto as hell, AND get a qualified receptionist that knows a bit about customer service. I took a late lunch to run over there to get this done because she said to come in at 1:30! what a waste of my time!

Je
Review №4

Excellent customer service and friendly staff. Quality work and inspections are completed with absolute professionalism. Great little shop !!!

Sa
Review №5

Lady was super sweet and helpful, let me print out my Id card for insurance to get inspection. Quick and easy

Vi
Review №6

The people that work there, are very professional and kindly, they help you and everything you need to do, I love this place, thank you, very much.

Jo
Review №7

Awesome! They always have best attitudes and are very fast!

Fa
Review №8

Awesome staff very friendly and very nice

Gr
Review №9

Super helpful always in a good mood

Ma
Review №10

The woman is very friendly! Very fast. She is reasonable prices. Office is very clean as well as the restroom you dont see that a lot in shops.

Je
Review №11

Awesome service like alway! I have been coming here several times to have my muffler repairs, installs, and welds.

Va
Review №12

Marissa Hernandez had me waiting a while to get my inspection sticker all to tell me no. I came the past 2 years same Vehicle and she passed my vehicle nothing is different. This place is a scam and wants to extort you for cash. Reporting them to the department of motor vehicles. They shouldn’t have a license if they don’t know how to use it.

Jo
Review №13

No BS very professional

F
Review №14

If they could be bothered to answer the phone they wouldnt get a public reaming: Went for an inspection and oil change. 1) First forgot to do the oil change all together, then discovered later they put in way more oil than max. The entire stick - full to the top. 2) no air filter - left with no air filter in the vehicle. Thanks for attempting to destroy my vehicle by overfilling it with oil. I hope you at least removed the old oil first, hard to tell. 3) When it was time to check out - my vehicle was left conveniently running for me with the door open right next to the street for minutes where anyone could hop in and drive off ???!!! What? 4) Lobby has seating but is hot and filled with no less than 5 children treating like a living room as their parents work there. Awkward and hot.Cannot recommend - EVER.

Gi
Review №15

Would like to emphasize that I went to every mechanic in Austin including our so called prestigious AAMCO just so they could treat me racially (don’t desire to mention the details too hurtful).I was referred to a mechanic that was closing shop while I was passing by therefore couldn’t tend to me in my desperation but pointed me to a probable candidate which was Rivera’s Welding.My car had been worked on and one mechanic after the other told me they couldn’t figure out what was wrong with the car.Hundreds of dollars later it soon came to an end of losing money and time. Iam so glad already on two occasions Rivera’s found the problems no other mechanic could figure out ....I drive all the way from Cedar Park just for this mechanic WHY? Not only are they competent but merciful in every sense of the way.The young lady in the front desk is not only young but knowledgeable and I commend them for their professionalism,accuracy and extremely fast service.I can never stress how grateful Iam to you all.Thank You all!!!Gloria

Pa
Review №16

We pulled in at 500pm n had a rattle on our car after getting new tires, they diagnosed it right away, of course we needed new brakes. They were busy n still told us they could get our car fixed before they closed. The cost was really fair! They offered us a ride while we waited for our car to get done so we got our errand done while they worked on our car. At 7 pm our car was done. N the rattle was gone n our brakes were so much better than before. Only negative was the mechanic didnt explain much, but may be language barrier. They did great work. Suggestion the benches in front are kinda scary to sit on, need more sturdiness. I appreciate they got us taken care of last minute.

Je
Review №17

Fastest most convenient place for a state inspection. Friendly customer service and a clean comfortable waiting area.

gy
Review №18

Unfortunately I cant give this shop zero stars. I went to them because I had a stuck bolt on my brake rotor and asked them to help me zip it off with an air ratchet. This, mind you, is a two minute job... literally. The mechanic smiled at me, with his mouth full of crappy gold teeth, and said Forty-five dollars. When I asked him if he was serious and why so much, he said Gringo money. Thats what it costs in gringo money. So I went to another non-racist shop and he removed the bolt in less than one minute and didnt charge me a penny. If you need GOOD work done by REAL MECHANICS, I suggest you go to Leonards on South 1st.

Te
Review №19

We should of checked the reviews first. We took our truck in and they changed spark plugs, airfilter, and oil. They charged us over $600.00. Fine.. we paid for it. Two months later comes out to be they did not do the work they were suppose too. They are not truth full. Do not bring your vehical here. We are speaking from experience.

Be
Review №20

HORRIBLE! OWNER DOESNT CARE ABOUT HIS BUSINESS! AVOID AT ALL COSTS! I took my truck in on Friday December 23, 2016 to have a catalytic converter welded onto my driver side, upon driving 600 miles the truck began to give me problems, while out of town I took the truck to another muffler shop and they removed the catalytic converter, only to find out that the part that I had provided to Rivera Welding was not the part that I gave to the welder. The part numbers did not match, I did return to the shop with my receipts and serial numbers of the part that I had taken to the shop, They did not match. I did contract the police department and they did refer me to file a complaint. When I went to the shop they denied everything; even though we had the part number that shouldve been on the truck. It was $226.00 that I paid.

Mi
Review №21

Wxzzzzzzz2)l((lllllll) lllll) llllllllllllllllllllllllllllll

jo
Review №22

They are theives. i took my car in for a brake job while everything else runs great. they broke the clutch then broke the transmission. it was a 4600 dollar brake job. dont ever bring your car here. dont even drive close because you will catch their disease. useless horrible people.i took my car and all of the parts they replaced to another shop and it was verified that the clutch was fine before they replaced it. they ran it without transmission fluid and destroyed the transmission.

lu
Review №23

Good trustworthy place family owned and will not cheat you even being a female alone they do not try to over price things or make up things wrong with your car and fast inspections as well.

Le
Review №24

Put wrong size tires on car then said was our fault they messed up

Ed
Review №25

Went to go get my Sons truck inspected but it failed because of the window tint.In other words I will always recommend anybody their cause they check everything. I myself will take my trucks their.

Eu
Review №26

Whatever you do, do not go to this shop. I took my car here for state inspection, they drove Ruff around popped my tire and refused to pay for it. Hes horrible he screamed at me, and damaged my car.

Ri
Review №27

Great staff

TA
Review №28

Only accept cash con artist

Ma
Review №29

These people drove my daughters car off their lift, ruining her tires, when she went in for an inspection. The mechanic cussed at her, yelled at her, refused to give insurance info, and made my grandson cry. Do not do business with them.

Ma
Review №30

The owners attitude its awful, and he tries to replace many other parts in good condition

Ri
Review №31

Terrible work and worse Customer service.

Su
Review №32

Took care of my problem.

jo
Review №33

Great

st
Review №34

Poor customer service. Stopped by twice trying to get an inspection and nobody was available. Dont go here if you need fast and friendly service.

El
Review №35

Fast and informative

Az
Review №36

Got state inspection was in and out

es
Review №37

Customer service could be more people friendly.

Jo
Review №38

Very good service

Fr
Review №39

The worst service they had offered me, I went to get an inspection and the girl who is there just to want to go to eat and by the way very rude too, put data on another truck that had nothing to do with mine, and I lost a day work to be able to get the record and they did not give me anything because the data did not match.If they dont like what they do, why dont they look for another job ...

ru
Review №40

Very bad service I went for an inspection of my car and when I did not miss anything and suddenly told me that the inspection did not pass through the total windshield paying more than what I had planned very nal service only want to get money. ..

He
Review №41

Very bad service, first they diagnosed that the timing belt was bad and then they added a bad sensor, and two weeks later the engine light was on again. They give a guarantee of workmanship but I dont dare to go back because they are going to say that it is a new part.

ar
Review №42

I took my Nissan Frontier for a change of catalyst and they put it around and I removed one that still served and wanted to charge me 2500 at first without knowing that I had my truck

En
Review №43

Very well

Information
6 Photos
43 Comments
3.4 Rating
  • Address:3528 E 7th St, Austin, TX 78702, United States
  • Phone:+1 512-386-6633
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6:30PM
  • Tuesday:8AM–6:30PM
  • Wednesday:8AM–6:30PM
  • Thursday:8AM–6:30PM
  • Friday:8AM–6:30PM
  • Saturday:8AM–6:30PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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