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DR Euro Master Auto Repair
13501 US-183, Austin, TX 78750, United States
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DR Euro Master Auto Repair
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Ta
Review №1

Got my ‘baby’ back from Dr Euromaster yesterday; we got rear-ended at 40mph a few weeks ago.Joel, Shaun and team did an amazing job with her, I won’t go anywhere else now. Professional, straight-talking and highly skilled, they really know European cars.Thank you guys.

Th
Review №2

Joel & Sean are top shelf guys! They always mean what they say and say what they mean! No UP Sell going on here! Super professional, knowledgeable and just all around nice guys! Also, very accommodating with scheduling etc. They have basically taken my dad wagon to well on the way to being track ready! Thanks guys!

Ki
Review №3

Joel is one committed person...gives a new meaning to customer satisfaction. Shop is a great alternative to dealership. These guys know their stuff...DO NOT hesitate to trust them with your European make vehicle.

Sa
Review №4

Joel was a huge help after my check engine light came on. They took care of my BMW, within 2 days they diagnosed, got approval through warranty, Fixed and returned it. highly recommend 🇩🇴

Li
Review №5

This place is seriously top notch. EVERY TIME, I’ve needed Joel, he’s been there to provide professional, and amazing service. They’re smart, and what they quote is what you pay. Thank you to all the mechanics who have helped save the day!

Ri
Review №6

World Class ServiceJoel provides bumper to bumper top notch service for my Mercedes SUV.He always goes over all his findings and recommendation with me, providing a comprehensive walk-though of his findings, with both a visual walk-thru and a review of all collected diagnostic data.Joel is great about classifying maintenance and repairs as safety, must have, recommended, or monitor, which I greatly appreciate.Joel completes his work on time and at a fair price. I always feel better about my vehicle when I leave his shop.

G
Review №7

Joel and Shawn answered my request promptly. Another euro shop was unable to properly fill my transmission - I asked Them what they wanted for labor to top it off with two quarts. They said nothing. This is a shop that wants to earn business and build trust. There are other shops that would charge an hour just to put the car on the lift. While its unreasonable to request any shop work for free, and since didnt, theyre now getting paid business from me next week for work on my 135i. Thats how you do it.They ended up only needing to put in 1 quart of fluid. I had some car talk with the folks there and theyre enthusiasts themselves. Always great to see.In summary, Ive found the new shop that will be caring for my 135i, 640i and GTI. Any shop who isnt out for every last dime and shows they care about relationships with customers and building trust deserves to be given a chance. A+

jw
Review №8

Dr euromaster is a great repair shop! I took my 2013 Mini Paceman to them and they were able to help me diagnose some issues and repair them at a fair price! I would highly recommend this shop for any European vehicle.

Aj
Review №9

Joel and Shaun are truly awesome to work with. Very knowledgeable, on-time and reasonable from every aspect. Brought in my mini copper to them for bunch of issues and they worked through all of it diligently and kept me posted through out the process. I think I finally found a local automotive shop that I fully trust and will keep coming back to.

Ba
Review №10

Joel and his crew are stand up guys and fellow car enthusiasts. They took care of an oil change on my Porsche Cayman S and let me know of things that would need to be replaced soon or in the future. Very well-run shop with an excellent waiting area. Ill definitely come back for all my Porsche needs!

Ke
Review №11

The owner of this auto shop took such great care of my BMW X6. I had a minor problem with a leak in my windshield washer fluid system and they repaired it in no time. I had previously taken my X6 to a different auto shop and they were unable to diagnose and fix the problem (I don’t think they normally work on BMWs.) Very happy to have found a seamless and efficient repair shop that I trust with my car! I will definitely be back here if I have any other issues!

Ch
Review №12

Shawn was terrific. Most shops wanted $150 diagnostic fee upfront. Shawn didn’t charge and looked at engine light problem. Determined it was air intake valve crack (he showed me) and also did a thorough multi point inspection around car (bmw x3). Gave me a very fair quote ordered part and I was back next morning and it was installed quickly and he also changed out a brake lightbulb for free. Great place to go even though slightly far away for me. I’ll be back with my wife’s Mercedes when the warranty is expired and will also bring my toyota as well!

Jo
Review №13

Joel did a great job! Will be back for future work

Ch
Review №14

Joel and his team are Top knotch 👌 and they offer a wide array of services so be sure to ask what else they can help you with cause youd be surprised what else they offer in house

Ta
Review №15

Always does right by me as a customer and a person. Does exceptional work with great turnaround times on services.Any issues I have are handled, and there is never extra unnecessary work done or pushed.The owner is exceptionally responsive and communicative. He will take the time to show you everything in person if desired, and also provides photos of service.Edit: I have BMWs currently, including a Z4m coupe. I have also gotten my 2007 Nissan Xterra serviced there. They fixed issues that others failed to diagnose correctly. What the others wanted to charge me was outrageous compared to the actual issues that needed resolved and were handled gracefully by this shop for a very reasonable sum.

Ju
Review №16

I called on a Saturday and asked if they could do an initial diagnostic on some codes that flashed on the Dashboard of a vehicle I was potentially going to purchase. They said yes, free of charge. Brought it in, they lifted it up and gave me the news. “It’s definitely been in a crash of some sort in the front, rotors are grinding, metal to metal, screws have been drilled to cover up work.” And that was before they even checked the code for the power steering....I thanked them a million. Told them I wanted to pay them because they literally saved me a bunch of money on future expenses, hassle, and misery.” The owner said NO, no charge. I said no sir your are seriously saving a purchase and problems. “NO, I’m the owner free of charge and I’m glad I helped you.” In a time during a pandemic when small businesses are hurting, it’s rare to come across genuine businessI’ like this who just want to do the right thing. Highly recommend!

Ga
Review №17

I love Joel, he takes hear care of peeps.

Jo
Review №18

This place is honest and didn’t rip me off. Comes with warranty too! Thank you! I’m back on the road for only under $600!

Ar
Review №19

Very honest people that I would definitely recommend.

Se
Review №20

Its a great place to go

Li
Review №21

Joel and Shaun are Master Mechanics with huge hearts. They completely fixed my car when it had been misdiagnosed elsewhere and did not even charge me for it since it was electrical. They fixed my CD player and another light when they retrained the battery or whatever else they did and even did something else to help that they mentioned that I did not understand. They provided so much. I had gone there with my baby and they were honest and basically heroic. Now my car is running smoothly!! I trust them and will recommend them and plan to return!

Ha
Review №22

Over a month ago, I ended up in one of those situations that puts everything in your life at a standstill. My engine malfunctioned as I was about to enter the freeway so I did the most sensible thing at the time and had my car towed to the closest shop with the best reputation. Before I get into the actual review, I want to inform the reader of a few things to keep in mind so they dont end up making the same mistake I did. If you call ahead of time and do a little research, you will know that Joel is basically the face of 911 DR. When I got to the lot where there were several garages, I assumed that one side belonged to 911 DR while the other belonged to another repair shop. What I didnt know was that there is this guy by the name of Frank who hangs around there sometimes and will go with the flow, probably sensing your desperate circumstances, and give you the impression that everything is in good hands once you hand him your keys. It wasnt until my girlfriend had decided to call 911 DR that I realized that I had been swindled. Apparently, this was a recurring pattern that others before me had the misfortune of falling victim to and 911 DR wasnt the only one whose toes he had been stepping on. I should have known that something was amiss when he didnt provide an estimate or any kind of paperwork. Just for reference, 911 DR is the last garage all the way in the back on the left.That being said, 911 DR is definitely a worthwhile investment if youre experiencing mechanical failures. Joel constantly kept me updated with picture messages and always did his best to explain the issues and his plan of action in a way that was comprehensible to someone who knows little to nothing about vehicle maintenance and repair. The work would usually be done well before the estimated day of completion. I want to apologize once again for the stress and financial strain that I may have caused because of my lack of preparedness for this kind of occurrence and am only glad that your team could be compensated for their hard work in the end with minimal losses, I hope. I will definitely be coming back when my car needs work done on it again as long as I am living in this area. Thank you!

Nu
Review №23

The customer service at this location is terrific. They came by my house to jump my car so I could get it to the shop, dropped off my car at my apartment and even offered me a personal vehicle if they took more time on it. I wouldve given 5 stars just for the customer service alone.Price wise during a pandemic where nobody has the money to spend 400+ dollars on a service definitely not ideal. I went in not knowing exactly what was wrong with it. We came to find out the only thing that was wrong was my battery which is only a 160 dollar fix. (Obviously without the labor) I was charged for a diagonistic, which I appreciate but that brought a 200 dollar fix up to a 400 dollar bill. I received 30 dollars off the order, but honestly for the amount of trouble this has been and the fact that I had to miss a whole days pay because of this ordeal (not completely the shops fault but still), I wouldnt suggest this place. I couldve gotten my battery replaced and a diagonstic at Autozone for less money. Really disappointed in how this shop handled everything. I feel swindled out of money during the biggest economic crisis weve had in the US since the Great Depression. I get that everyone needs to make their buck, but since nothing else was wrong with my car I wish they had maybe been a little more considerate on their final bill.

Ji
Review №24

Excellent customer service! Took my car in a couple of months ago for a second opinion and tune up after having some issues that were not resolved at another shop. The mechanic Joel was very knowledgeable and professional, he gave me an honest assessment and a reasonable quote. I could not be happier with the results! The car has been running smoothly ever since. If youre looking for quality honest service for your car at an affordable price 911DR Auto Repair is your place!

Cl
Review №25

Very reputable Porsche mechanic.

Sp
Review №26

I worked with Joel for my 2003 Porsche 911 IMS replacement!He did great work, communicated with me, and made honest and informed suggestions and decisions to make sure my car continues to run for a long time.He’s definitely going to me my ‘Porsche guy’ from here out.

Je
Review №27

I had great experience at 911DR Auto Repair. They has been taken care of my Audi very carefully, the air condition wasnt working and they solve the problem replacing the part in a few days. The service is very quick and affordable. Their door to door service is amazing, you dont need to worry about bring or pick up your car to the shop; they do it for you.I want to mention the mechanic Joel. He is super polite, professional, with excellent knowledge, very patient, and gave my car 5-star service.Thank you for your wonderful service and I will recommend this place to everybody.

Do
Review №28

This place is a true Diamond in the Rough. Joel is owner. My oil/filter was changed with instruments reset at a reasonable price; and waited only 25 minutes. I was immediately impressed how clean & organized his shop is kept (no greasy floors!). He worked many years as lead dealership mechanic for Porsche, BMW, Volvo, Audi, etc. I quizzed him and he gave very knowledgeable answers. Hes courteous, sharp, & 1st class guy. Ill be back with my Volvo instead of going to the Volvo dealer.

Jo
Review №29

I had several repairs done at this shop on multiple cars. By far, this is the most professional mechanic I have ever met. The diagnosis is excellent as well as the work performed. You don’t come across honest, good mechanics. Don’t pay dealer prices on foreign cars - they specialize on German cars, but perform work on any make and model.

Ro
Review №30

Solid dudes. Super honest and fair. If you’ve got a European car, do not hesitate stopping by to see these guys.

Gr
Review №31

Called in a oil and cabin filter change on a Saturday and it was done within the day. Got my car back and Will was able to show me that I had three nails in my front tires and that I needed a tire rotation as well as I had 30% brake capacity on my front tires. These guys really care about their customers and are knowledgeable about all cars.

Ja
Review №32

I’ll like to blast out my personal thanks to 911DR for doing such a fine job fixing my Land Rover. This auto shop is pivoting the way to become a leader in customer satisfaction and quality service.I definitely recommend then. Thanks again to Joel and his team for a job well done.

Su
Review №33

Great honest service. Its hard to find a good mechanic, Just got my AC repaired! Talk about amazing service, fantastic attitudes, and the most reasonable price in Austin.No regrets, will go again. I highly Recommend 911DR AUTO REPAIRS to my family and friends and anyone in Austin, Texas . Joel, is very professional (y)

St
Review №34

The day after driving through some puddles during a recent rainstorm, the check engine light came on in my 2006 Volvo XC70. After running my car for a few minutes, I noticed that it seemed to not be firing on all five cylinders. Worried that water may have made its way into the engine, I decided not to risk driving my car and instead had it towed to 911 DR Auto Repair per the advice of a friend. Due to additional rainstorms over the next few days, I decided it’d be best to wait for the weather to clear up before having my Volvo towed the 20+ miles from South Austin to North Austin to have it worked on. Joel—the technician—was patient and told me to have the car delivered to his shop whenever worked best for me.Once my car was in Joel’s hands, he quickly and efficiently diagnosed every single thing wrong with it. Boy, am I glad he did! Water had seeped into an ignition coil through a cracked seal, rendering one of my spark plugs useless. Joel also found several other things wrong with my car (that I was unaware of) which had made driving it potentially dangerous; including two bad control arms in the front, a snapped bolt on the front axle, and three of four wheel hub bearings were bad. If I hadn’t taken my car to 911 DR Auto Repair, there was a good chance that worse things could’ve happened to my car and to myself.Being new to Austin, I was worried that I wouldn’t be able to find an honest and reliable mechanic. But I’m happy to say that I’ve found one in Joel at 911 DR Auto Repair on Research Boulevard. He took the time to show me each and every part which needed to be replaced and explained in entirety how they work and why they had failed. The service was excellent and the prices were fair. Not only will I be taking my current Volvo back for all of its future services, but I will also have Joel check my next potential automobile prior to purchase to ensure that it’s up to par!

Ro
Review №35

JOEL does an exceptional job. He is very patient with you. And exhibit exceptional customer service! I highly recommend him.

Wi
Review №36

I had an excellent experience at 911DR auto repair. Very please with the service received, but what I enjoyed the most was the convenience. I didn’t need it to wait at the shop to my car to be repaired. They pick my vehicle up at my job, drop off a vehicle for my personal uses and returned my car once completed.I will definitely be back!

Ra
Review №37

I had an excellent experience with this business.Came to my house and pick up my 350Z. They Fixed everything (Brakes, Transmission service and oil change, good price and excellent customer service. I highly recommend this auto shop.

ce
Review №38

Took my mini Cooper for maintenance and brake change, it was so much cheaper than mini. It was fast and the service was awesome, Joel explained everything before hand no surprises, my car was in top shape after pick up. Very happy that I found this Shop.

Ka
Review №39

I had such a great hospitality. My car has some issues, so I took my car to 911DR Auto Repair and Joel inspected my car for free!!! Also the price for repairing my car is cheap compare to other places. I’ll come back here to make my car perfect! I highly recommend this place.

Ba
Review №40

This is an amazing company and Joel was extremely kind, patient, and informative about my vehicle. A friend also recommended Joel to me and i was extremely impressed with his knowledge of foreign cars specifically and how understanding he was with all the problems i didnt know with the car. He not only fixed my vehicle, but also gave me pointers on how to maintain my car and things to look out for with the car in the future since i didnt fix everything that was wrong with the car. I recommend his services and business to anyone who has a foreign car ESPECIALLY, because it is so valuable to have someone who specializes in foreign cars fix them.

Ch
Review №41

Great shop. Owner is very diligent and thorough. I will return. Thank you!

Ma
Review №42

Joel is one on his kind, I never saw a so efficient and affordable mechanic service like the one he provide! Definetelly the best mechanic service in Austin! People..... do not look any further, period! I could recommend Joels Shop with eyes! Joel you have a new client and most important a new friend! Thank you for fix my car. We will keep doing business.

Ya
Review №43

Excellent job! Joel, is very professional, honest, patient, give me a reasonable price and he did a very excellent job in my car now my car feel like new. I give him a 10 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐. If you need a mechanic and live in Austin Texas dont worry about call Joel.

Ma
Review №44

This shop is amazing, Joel the mechanic took amazing care of me & my truck. Whatever you need this guy will take care of you, very affordable and awesome service and experience will recommend 1000% !

ME
Review №45

I finally found an auto shop that is thrusts-worthy. My Mini Cooper was over heating so I took it to a local European auto specialist but it turned out that they we’re clueless and didn’t know how to fix it. The lead technician gave me two different diagnostics and they were both wrong. I recall my coworker highly recommended DR Euromaster Auto Repair so I proceed to contact then while the other technicians were still debating over the correct diagnosis. Joel at Dr euromaster gave me the solid diagnostic. In fact, he hit the nail on the head, he certainly told me the water pump was bad. I took the mini to the shop on 183north and Anderson mill, he completed the job while I enjoyed a cup of coffee. I’m very happy with the service and the prices are incredible!!! Thanks Dr Euromaster for a job well done!

Eu
Review №46

I had a brake service here after comparing with other german car shops.One of the shop near metric was expensive and the other shop near lamar they raised the price within 3 months interval.These 911 dr guys(Joel and Sean?) are the expert and very friendly, also they checked the system and told me to get a service with dealer warranty.There is starbucks near by so I didnt have any problem waiting and actually they finished very quickly.Great service, Great price.I own porsche cayman.

Lu
Review №47

The best place to have our vehicles serviced. Im a little far from it, but its worth the trip. Good prices, excellent service, and they are very knowledgeable and professionals.

Vi
Review №48

My wife and I had a 2014 Camry in outdoor storage for three years. We decided to rehabilitate it to become our second car. We brought it to 911AutoDr. Joel, the main mechanic, did a fantastic job in bringing the car back to live. It is running perfectly. We recommend 911AutoDr when you need any auto mechanic work to be done in your car. Joel is a good mechanic and explain things well. Do it. They also have a good location next to 183 N and Anderson Mill. These guys are the mechanics that you can trust, and be happy with it.

Jo
Review №49

I normally dont take the time to wite out reviews but i own a big thanks to the mechanics at Dr Euromaster auto repair, these guys are great mechanics.I called them on short notice cause my car broke down before the holidays. They did an amazing job fixing my volkswagen Jetta. II highly rececomend this auto repair shop.

Al
Review №50

Amazing service! The owner, Joel De Oleo seems to be a great technician and European car savvy! He had this pretty impressive auto computer and diagnosed my BMW 5 series in no time!

AN
Review №51

Excellent experience, professional service, very fair prices - performed maintenance on my wifes Mercedes GLK-350 and on my Audi A6 ... could not be happier! Joel does it right - my highest recommendation for any euro car repair or maintenance.

ga
Review №52

Great service. Highly recommend this place. Very professional and punctual. Will definitely use again!

Ma
Review №53

Knowledgeable, professional and fair. I am so glad I found this place! Thanks Euromaster!

Ma
Review №54

Very clean and professional shop. Would recommend. I took my honda element for a regular tune up and I will be back for sure

Lu
Review №55

Amazing customer service, took my car in and it was service in a timely manner. No regrets, will go again. Recommend to friends and family!

Nu
Review №56

Wow. Great quality work. Master mechanic knowledge. Highly recommend.

Wi
Review №57

The best auto repair in Austin Texas !!! I needed to rebuilt the transmission on my BMW X5 but I was very nervous about such complicated task and costly repair. Joel made all the repairs and went out of his way to save me some cash. Kudos to DR EUROMASTER auto repair for the one of a kind costumer service.I highly recommend this mechanic shop.

An
Review №58

In the pass few years I had been taking my vehicles to several repairs shops but I have to say that 911DR Auto Repairs has been by far the best experience that I have encountered among the others, the professionalism, the quality of service, the understanding of what needed to be repairs and what could wait so I can stay in my budges really help me to the develop a trustworthy experience with Joel del Oleo owner and very experienced technician, I am really happy with 911DR Auto repair and I know you will too..

Ja
Review №59

Went over Chrysler 300c in great detail.

Sa
Review №60

Trustworthy. We have send two of our company cars there. Price is very competitive and service is very professional!

vi
Review №61

This auto shop provided an Excellent and professional service. The technicians are true professionals and very knowledgeable plus the shop is impecable and clean. They performed maintenance on my Volvo XC90 SUV, I was so happy with their work that I cameback to service my Volvo S60. I could not be happier!!! Plus They save me a trip to the dealer. I totally recommend this shop for any car repair or maintenance.

Sa
Review №62

Easy access, Secure place, Great Customer service, very experienced, knowledgeable and honest Technicians.Stop searching for another Automotive Care Center.

Kh
Review №63

Amazing, fast and affordable! I had a car emergency and they got me back driving faster and for less than other quotes!

Be
Review №64

High quality work with a fast turn around time.

Ma
Review №65

Thank you for your professional and timely service!

De
Review №66

A trustworthy shop that will take care of your needs! Thank you, Joel!

Ju
Review №67

Excellent services

En
Review №68

Excellent attention and recommended they did an excellent job I recommend them 100%

Al
Review №69

This workshop is the ULTIMATE in Austin ... in this place there are no problems “solutions are found .... Better deal impossible ..

Ne
Review №70

My BMW I bring it with joel and it gives very good service to my car I recommend it

fr
Review №71

The service is first, the price is too competitive, highly recommended!

Information
46 Photos
71 Comments
4.9 Rating
  • Address:13501 US-183, Austin, TX 78750, United States
  • Site:https://euromasteraustin.com/
  • Phone:+1 512-953-9110
Categories
  • Auto repair shop
  • Auto body shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:10AM–4PM
  • Sunday:Closed
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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