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Nyle Maxwell CDJR of Austin
13401 Highway, Ranch Rd 620 N, Austin, TX 78717, United States
Comments
Ha
Review №1

This is an awesome dealership with warm welcoming and helpful staff. Our person that helped us get our dream truck was Janie Wiley. Very motivated and was very helpful in finding us the truck that was a perfect fit for us. She was very efficient in her job. And was able to get us in and out alot faster than our previous experiences with other dealerships. They work with you any way they can. And We highly recommend that if you need a vehicle go see them. And thank you again Janie Wiley for helping us find our truck we truly appreciate you and your help.

Gr
Review №2

Dephillip was very adamant about getting me the deal that was best for me. He never gave up until we reached a deal that was best for me. There was no pressure or intimidation from him or the other staff there. They worked on making me happy with what I wanted to buy. They made my car buying experience a great one. Phil has truly restored my faith in going in to a dealership. If youre looking for a vehicle, give him a chance to put you in one.

Je
Review №3

Amazing experience! The salesman Dephilip was quick, helpful and professional. He made sure that I found exactly what I was looking for, that it was priced in my budget and even helped me entertain my bored 5yo. He’s a true pro, ask for him.Rule in the finance department went to bat for me with a repo in my past and no down payment. He was able to get me terms that were fair and discounted the truck over $2500, an absolute legend.The whole team knew I was in a time crunch and had me rolling with time to spare. Then they gave me a newer loaner truck to use since mine was still getting inspected, serviced and cleaned. I was able to make my family camping trip amazing because of all y’all’s hard work, thanks everyone!Without a doubt the best car buying experience I’ve ever had. I’ll be back in the future for sure. I recommend you come down and let this team hook you up also.

ja
Review №4

Matt Williams is the best, he never gave up on me especially when things started to look bad. He pushed through and Im happy to say I drove off in a 2021 Nissan Versa. Thank you Nyle Maxwell of Austin.

An
Review №5

I’m not sure I could’ve had a better car buying experience. Everyone was friendly, beyond helpful and professional. I was in a difficult position with my previous car not being in the best condition and not having any money to put down. I was looking at older used cars other places when a friend told me they may be able to help me here. Derek already had a car in mind for me before I got there. I’m so glad I drove out to look at it!! It’s a newer model than I’d hoped for and I got a much better interest rate than I’d hoped for. Now I feel confident knowing that I have a safe and reliable car and I have the coverage I need in case anything happens. I highly recommend getting at least their first tier of additional gap insurance and other warranties - it’s super affordable and totally worth it. The next time I need a new/new to me car, I won’t look anywhere else!!

He
Review №6

Russell is fantastic! Very knowledgeable, no pressure & just a really nice guy! We will definitely be working with him again in the future! my husband and I had a wonderful experience with everyone the team! So friendly & helpful! We will definitely be back again. If you need a vehicle, go to Nile Maxwell CDJR and it from Russell! You won’t be disappointed.

Da
Review №7

I walked in skeptical that I was not going to get approved for the suv I wanted and Brent kept telling me not to worry and took me for a test drive on the Jeep I wanted. He made me feel comfortable and OMG I was able to get approved to my SUV that I wanted with the down payment I wanted and Im a perfect monthly payment. I was in shocked and I was so pleased I met him and he was able to help me. I LOVE my new SUV! I never owned a NEW vehicle like this! I love my 2021 Jeep!

Ma
Review №8

Great service!Derek took care of me and got the jeep that I really wanted ordered.Got a great deal on my trade in also.10/10 would recommend

Tr
Review №9

The experience that I had with Jeffery was honestly the BEST experience I have EVER had buying a car!!! There was never an ounce of pressure, & he not only listened, but he also let me set my own down payment! I explained to him what I was willing to spend a month & he not only meet that number, but beat it by $57 a month!!! Never once did I feel any pressure to buy or go out of my budget! All I can say is thank you so much Jeffery! You not only made my day! but also my year!!!! I love my BMW.

Je
Review №10

I’ve purchase 4 trucks from Maxwell Dodge. Every purchase has been with Warren. Being a little selfish. I will not deal with anyone else but Warren. Reasons are.Nice guyRespectfullyKnows his jobKnows his customerLongevity with MaxwellFollows upJeffrey S Fox

Ro
Review №11

Never have I ever had such a positive experience with a dealership!!! These guys really surpassed all expectations I had every step of the way. Abby was beyond helpful in getting me scheduled for service and answering my questions given the chip/part shortage and the impact on their rental fleet. When I arrived I was greeted by a very lovely woman who was actually happy (!) and received wonderful service from everyone else I interacted with. Justin, my service advisor, got me in and out same day and took great care of me. Definitely coming back, this is my new spot for service!

Am
Review №12

From start to finish hands down the best service and consideration ever. They make you feel like you are one of their family members. Treat you the way you would treat them. Awesome. This won’t be my last time buying from Nyle Maxwell. Awesome people and a wide selection of vehicles to suit your needs. Thanks again Chris and Daniel. Love ya.

De
Review №13

Patricia was the best. My engine light came on headed to see my dying grandmother. It was a Friday. She got my truck diagnosed and fixed by then end of the day so I could get back on the road to drive from Austin to La to see my grandmother before she passes. Words can’t explain how much I appreciate Patricia. She should get a raise! Top Notch!

ma
Review №14

This is my second time purchasing a vehicle from Nyle Maxwell and it has been an amazing experience. From Matthew in Sales with his professionalism and family friendly care to Raul who over saw my first car buying experience and made sure I was taken care of to John in financing who answered all my questions and made sure I felt good about my purchase! Thank you guys and I hope to do more business in the future!

Mi
Review №15

Alan in Service has taken care of our cars for years. Excellent work and great communication. Were on our 2nd Chrysler 300 and could not be happier!

Da
Review №16

Recently purchased at Dodge Charger Gt! Overall a really great experience. I met with salesman Diego. I Highly recommend him if you are considering buying a car. No pressure, no rush, and a smooth customer experience. Felt really great after my purchase!Thank you so much Maxwell team!

Me
Review №17

Great customer service and our agent went the extra mile to explain features of the 2022 RAM-1500 Limited. Highly recommend Nyle Maxwells RAM dealership for excellent service!!!

Mi
Review №18

Recently moved up to Austin and finding a dealer that is close but also friendly and trustworthy was a worry. However, my visit to this place exceeded my expectations. Patricia, the courtesy driver, and Sam who were so helpful and great. They made my service drop off and pick up process as easy as possible and made sure I was aware of everything, and also gave me helpful information about my car in the future. I’m glad I gave this spot a chance! Will certainly make this my new dealer.

Ja
Review №19

I brought my grand Cherokee in today and, Alan did an amazing job as my service technician. My issue was resolved in 3 hours! Everyone else was super friendly. They just gained a new faithful customer. Thank you

Ma
Review №20

Great experience!, Highly recommend Rosa Montiel and Bob Nolan for financing. I dislike going to buy vehicles in person due to bad past experiences.They made the process painless and straight forward no BS!. Got a fair trade in price, they worked with my budget, and left with the Tacoma I wanted. We will definitely be buying from them again when wife is ready. Thank you guys.

JE
Review №21

From the moment we drove up Cody greeted us with a warm welcome and gladly narrowed down the best Jeep for our needs! He was courteous, professional, informative -along with the Finance department making the entire process a breeze. We’d give them business again and definitely recommend you do too!

A
Review №22

Ive been chatting with Warren off and on for a year+. When I was finally ready to take the step, he was there to help me make a decision on which vehicle I truly wanted. He is patient, kind and knowledgeable and I appreciate him so much! Then Daniel came in and wrapped it all in a neat package. This is my fourth vehicle with Nyle Maxwell in the past 10 years and Ill keep going back. Thank you!!

Ed
Review №23

Everything was smooth and easy. From trading in and buying my wife’s Jeep. Very professional from the very beginning until the end. We didn’t mind driving almost 2 hours to this dealership. It was a great experience.

Gl
Review №24

It’s our second time getting a car at Nyle Maxwell CDJR of Austin and each time we come here we are treated with exceptional customer service. Shout out to Landon the manager and Ryan who did a great job helping me get the car of my dreams. From start to finish and every person you interact with, you will not be let down with the superior service you get from everyone you interact with ( from finance to car accessories sales). They are great people and they want you to go home with a car that you love and that will fit your budget. If you are in the market to buy or lease a car, don’t hesitate to visit this location, you’ll drive home very happy!

Sa
Review №25

I’ve been going to Nyle Maxwell CDJR for over 15 years now and I have to say that if you need dealership work done on your car then see Alan! He’s the best I’ve ever worked with and now I can’t even think about working with another service representative. He is the most responsive person I’ve ever encountered in the automotive service industry. He understands what it’s like to be dependent on your vehicle and keeps in constant communication. He’s even spent hours of time helping me solve complex warranty issues. Seriously he is the best there is! Thanks Alan!!!

So
Review №26

I guess I fell thru the cracks or my money has no value to them in Austin, drove my trade in from Waco to Austin had a guy look it over, never heard back from them, contacted them several times sent them the build list on what I ordered from another dealer and have not heard a word=very poor sales dept.I would not waste my time, their manager came highly recommended by a friend=he was wrong. BAD SERVICE I only gave them 1 star because I had to so I could post this review.

Ja
Review №27

Words can’t express on how grateful I am for this dealership and Working with Dalton! At first I wasn’t interested in buying ANYTHING because I felt like my finances/credit score wasn’t top tier to get the vehicle I wanted! Dalton was very nice and transparent with my options and the options on the lot! Honestly I don’t know what to say. I’m grateful for my wrangler and for the beautiful humans and Nyle Maxwell Austin. Especially Dalton and Phil! Dalton was determined to get me in the vehicle that I WANTED and I’m grateful fir that!SN:The overall esthetic of both buildings and lots are great too!

Br
Review №28

Hard working sales staff, interested in selling cars. Our sales woman Janie never stopped working hard and Shannon, the sales manager also did his part making everyone comfortable with the purchase. I would recommend Nyle Maxwell Dodge Used Car sales to anyone.

Ja
Review №29

Alexander Henley - Thank you for your time working through the trim packages to help me find exactly what I was looking for the whole time. All - call Alex if you need low pressure, patience and integrity.

AT
Review №30

Came in just for an appraisal on my Jeep. Sales guy Robbie Knox was super attentive. Him and sales manager B were able to make magic happen as if Houdini himself was there! My wife already gotten her vehicle from there and now mine. We will definitely be back in the future when we want to upgrade hers! Thanks again for being so awesome!

Pa
Review №31

One of the best dealers we gone in a while.Noemi is a very professional & awesome sales person not to mention she has a great personality and very friendly. She really makes you feel welcome. Since the first phone call my husband made her asking about the truck he was interested in she was helpful and dedicated to get us the best deal we could get. Thank you Noemi my husband loves his truck. Will recommend anyone that needs a vehicle and wants a profesional sales person go see her.

Vi
Review №32

They will sell you a vehicle with known issues without informing you. The service department will charge you to replace parts without thoroughly diagnosing the issue. Then when issue persists they will expect you to leave it there for a minimum of 2 days (actually 3 to 4) without the option of a courtesy vehicle while they look for a way for the parts warranty not to apply.

Fi
Review №33

Overall solid experience. Spent less than 2 hours on the whole process. Moe - the sales rep - was professional, easy to work with, and I would buy another car from him. May even share a beer. Daniel is the finance guy, a good person as well, easy to work with and good support. Good people. The best selection of Jeep Gladiators I have seen in town!

Jo
Review №34

Out salesman, BJ, was great to deal with. He was knowledgeable and not pushy like most car salesmen are. Once we decides to move forward in our buying process, Mike, in lending, was awesome. Everything we needed or asked about he was there every step of the way. At closing, everything was explained in detail and any question we asked was either immediately answered or the answer was immediately sought out.Nyle Maxwell Used Supercenter has been the best car buying experience yet! 10/10 recommend!

Ev
Review №35

My salesman Nick Condiss was great, very helpful and knowledgeable about the vehicle and the ordering process. Best car buying experience I’ve ever had. Daniel in financing got us in and out quickly and I couldn’t be happier with my new Jeep.

Ja
Review №36

My service at Nyle Maxwell was great. The service advisor I had the privilege to work with was Chris Sepeda. As soon as I pulled up Chris came out and welcomed me to the service center. Was extremely polite and was willing to help me with my visit.During our conversation, Chris was knowledgeable about the vehicle and explained how the process works to fixing the problems I was having. He arranged a shuttle service to take me back home and continued to stay in touch with me during the day on the progress of my vehicle.When I went back to pick up my vehicle Chris went over everything that was done and was very thorough with the paperwork. This is the reason I go to Nyle Maxwell super center. The customer service I received was above and beyond from Chris. If I need to have any more work done in the future to my vehicle you can guarantee this is the dealership I will be going to and Chris is the guy I will be looking for to help me out. A+++ service!!

Bi
Review №37

As always...a good experience. As for the Service Mgr Andrew...never had a better one...very personable which made it easy to communicate. This day & age is a rarity. In addition, I stopped over at the parts to ask/purchase touch up paint...I didnt get the name of the gentlemen that helped me...wore a baseball cap as many due...had a beard. Awesome service & personable with details & friendliness of the transaction. The other guy that share a the spot with there...sadly...never have had that type of service...thinks he needs lessons from his bearded partner. All in ALL AWESOME SERVICE!!!

Va
Review №38

Had been looking for my dream car for quite some time. Was hoping to find the right one for the right price. Jeffrey M. Contacted me about my interest, I knew they had the car I was looking for before I even went into look at it. Went in and test drove and absolutely loved it. Got a great deal on my car, process was very clear and understandable. Customer service was amazing! I would highly recommend this dealership to anyone looking for their dream car or truck! 😁😁 thanks Jeff! You rock man!

Bl
Review №39

The folks at Nyle Maxwell have always taken great care of me and my Ram. During my recent visit, Patricia really went the extra mile and came up with a solution for an issue that should have cost much more. I’m truly thankful for Patricia and her excellent customer service. I am a loyal customer to these guys and will continue bring my truck to them with anything that it needs. Thanks again!

St
Review №40

Brakes were making noise like the pads were worn, brought car in for evaluation and told that the brakes were just fine more than 60% pad material left.I appreciate the check up and peace of mind. Dealership also performed latest recall. All this at no charge. Thanks again

Ni
Review №41

Great experience all around! They made every step very easy.

Sh
Review №42

Nyle Maxwell staff are easy to talk to, fair, and transparent. I cannot say the same of some other local dealerships that I visited this weekend. I feel like I was given a fair trade for my vehicle and a fair price on the Gladiator I wanted. The process was very smooth and I have no complaints. Jamal was my sales rep and he was excellent. LJ was my finance point of contact and she was excellent as well.

Ki
Review №43

Had a great experience custom ordering a vehicle with Nick Condiss. He kept me informed the whole process and got me in and out of the dealership in two hours. This was the fastest and best car buying experience I’ve had from ordering the vehicle all the way through financing with Kristin. They were all friendly and knowledgeable making the whole experience amazing!

Ke
Review №44

If youre looking for a good vehicle and no BS you need to go to Nyle Maxwell CDJR. Go see Brian when you get there hell make sure he takes care of you. Good prices no games no gimmicks.All the folks here were professional! I will come back and buy my next vehicle from Nyle Maxwell. These people got car buying figured out.

Ga
Review №45

My service advisor Andrew was really outstanding. He was patient and professional dealing with my service issue which had caused some previous frustration. Andrew walked me through the process step by step and went beyond this by going to a service manager, Eric, to help straighten out any questions I had regarding final costs and during this I was able to find a little savings which meant a lot. Well done Andrew and Eric.

Be
Review №46

Juan Carlos was amazing. Very helpful, very friendly. The guy who oversaw the financing really worked with me to get something I wanted. This was my first time buying a car, you know, like an adult, and it was a great experience.

Ma
Review №47

Patricia was wonderful. Working with her was the most positive experience I’ve had at this dealership in the past 10 years (just purchased my second Jeep from my his dealershipLast year).

St
Review №48

I had a nail in my tire and it was going on a flat fast. I took it to the dealership believing that I was going to have to wait for a few hours to get my tire fixed. Andrew help me get it done within an hour and a half. Made my day. Thanks so much to Andrew and now Maxwell team.

Re
Review №49

Had a really good experience at Nyle Maxwell Jeep Ram Chrysler. Our sales rep Alexander Henley was very knowledgeable of the vehicles he had for sale. He also had a really good attitude and went above and beyond to get us into the truck we wanted. We ended up getting a Ram Laramie and are very happy with our purchase. All the dept’s we dealt with: finance, accessories, and sales were very accommodating and cordial. One of the best experiences we’ve ever had with a car dealership. No high pressure, very patient and just an all around good experience. I strongly recommend them and will definitely be a customer again.

Sa
Review №50

Juan was amazing and showed us a few cars in our budget but we fell in love with Dodge Journey for our family car!! Mike in financing was amazing too and got us a great warranty package for our budget! Recommend coming here if your Shopping for a new car!! Family friendly and great customer service!!

Ar
Review №51

Had amazing service this past week. I called ahead to order a new spare for my jeep wrangler and it was ready same day, however i could not get there until the weekend. Not only was I able to get my new spare, after driving an hour and a half, but got an oil change as well. I will continue to make that drive for this type of service. Thank you Colby and the staff at Kyle Maxwell CDJR!!!

Mi
Review №52

Service advisor Chris met with me quickly and kept me updated via text message throughout the process. Also, advised on some upcoming repair and when they might be needed. Easily the best repair experience of any dealership in Austin.

Sa
Review №53

I have had nothing but horrible experiences here! The staff take no pride or honor in their work. They take no accountability for their faults and have nothing but excuses for their mistakes. They expect for you to pay them outrages prices for inconsistent work performance before it’s even done. I’ve had to take days off from work multiple times when I’ve been told the work will be done in a few hours. Take your vehicle somewhere else where the service department actually cares about quality and getting things done right. This place deserves -5 stars. Iam so disappointed and very unsatisfied. The worst place ever!

JE
Review №54

I took my Jeep in for an oil change The service adviser Alan Motloch was very friendly and helpful. Having an appointment is the way to go! He called when my vehicle was ready to go and I was greeted by name when I arrived. Keep up the good work Alan!

To
Review №55

Had a great experience with Anthony in the service dept. He worked diligently with me to solve the issues with my truck.Excellent customer service.Thank you.

jo
Review №56

Salesman Chris did a good job during the purchase process was not expecting to jump out of a high interest loan of 20% on a 2014 vehicle to 8% on 2021 vehicle. We purchased our Cherokee from this location back in 2016. Excellent finance team they worked really hard to work out a good deal. Highly recommended if you are riding on a high interest loan looking for a better rate. Thanks again.

Br
Review №57

I reached out to inquire about a vehicle they have coming in. They wouldn’t work on price and tried to convince me that no one is dealing. It’s msrp take it or leave it. They also said that Fca affiliate pricing program ended. Which is wrong. I called them out on on it and all of the sudden the vehicle I was interested is one of the few that are on the program (also a lie, most are still on the program). I purchased a car from there before and had a pleasant experience. Now they just are deceitful and lie. They feelthat inventory levels allow them to screw people over. They have a “take it all while we can” attitude. Once the supply shortages end and they’re begging for sales I hope consumers remember how they treated people now. Stay away. I will be. Plenty of people out there willing to treat you with respect and honesty even during a supply shortage.

Ty
Review №58

Mathew was very interactive, quick and honest. Bought my first car from this dealership and the experience was a great one. Thank you Mathew!

Am
Review №59

Warren Bolden is a great guy he was our Sales Consultant. He worked with us to find us the truck we wanted. He was very helpful and kind. It was a nice experience. Thank you Warren. I hope you have a good day.

an
Review №60

Justin was OUTSTANDING. The entire experience was memorable. He showed us what was inspected and its condition (which was it was just fine - no service required). Justin is now our (entire family) go to guy for any Dodge repairs.

Em
Review №61

Chris did a great job of keeping me informed of the progress of my car’s service. Multi point inspection results were reviewed to my satisfaction. Everything was done in a timely manner.

Ha
Review №62

Brought vehicle in for service 2nd time this month. Both times staff has been helpful and courteous. They completed necessary service and repairs in a timely manner. kept me informed the entire time. Shout out to Andrew and the rest of the crew. Thank you, keep up the great work.

Mi
Review №63

Great experience with the Express Service Team. Patricia was very welcoming and made the service process very easy. In and out in a reasonable amount of time and really enjoyed Patricias upbeat attitude. Thanks!

ki
Review №64

Andrew was great! He got me in and out, pointed out a couple of concerns, little things actually. He offers your customers a positive face. The only negative I have were the drops of motor oil on my hood. Otherwise it would have been five stars. I was in a hurry to get to an appointment so I let it slide. No biggie.

Ti
Review №65

I was so happy with choosing these guys to help me get in to a new truck! Extremely responsive, kind, and helpful - everything that one could want in a car buying experience! Thank you SO much! 🙏👍❤️🐾

Ch
Review №66

Great experience! Ryan took his time to show me everything about the Jeep Rubicon I purchased. I didn’t feel pressured or rushed and I thought he was very knowledgeable. I got through finance quickly which has never happened in my history of purchasing cars. I will definitely send my friends to Nyle Maxwell.

Al
Review №67

Had a great buying experience with Chris! He was very attentive, and not at all pushy. He worked hard to get the job done for our new car, and did it quickly because we were in a rush. Would 100% recommend working Chris or anyone here!

S.
Review №68

Andrew was amazing!! He was extremely considerate, patient, and overall knowledgeable of the situation. Andrew and the Service Team left me with the best experience I’ve had with the Nyle Maxwell family!!

St
Review №69

Probably the best service experience I have ever had! Went in to get my oil changed and the team was great. Worked with Corby. Great communication and super fast. If you are thinking of taking your Mopar product to a non-dealer to get any work done, would recommend you come here first. Even if it is a few $1s more, it is worth it!

Sc
Review №70

Quick and easy. Just came in for some recall work, got a free loaner car, and spent maybe a total of 10 minutes at the dealer combined between drop off and pickup. That’s all I could ask for! Shockingly they didn’t even try to sell me a car while I was there.

Te
Review №71

Love this dealership! Just purchased my second vehicle from them and the process could not have been easier. If you are looking for a new car or truck go see Johnnie Vance!

Al
Review №72

I couldn’t be happier with the customer service I received at Nyle Maxwell. Dalton and his finance manager gave me the best deal on my trade in and new purchase. They are honest and not pushy and did exactly what I asked for. As someone who has been to countless dealerships and been taken advantage of I will always recommend Dalton and Nyle Maxwell above anyone else.

So
Review №73

I have nothing but positive words to say about my recent service. Chris Sepeda came out to greet me before I could get out of the car. He was very professional, knowledgeable, and personable. He took the time to address my concerns, and explained in detail the work completed on my car. I highly recommend Chris as your service advisor.

Mi
Review №74

Its a real shame I have to leave the review I am leaving. I myself am a service advisor with a different company, as well as a previous technician, so I know how much of a pain the job can be sometimes. I also know the ins and outs of this industry. I am very disappointed in the overall service I received from this dealership.I brought my vehicle in knowing exactly what was wrong with it and knowing that the part was directly associated with an extended warranty given out by FCA specifically for vehicles with the Eco-Diesel engine. The claim was denied by the dealership because a component that needs to be removed in order to replace the part that failed is not covered under the warranty, I was fed information by the advisor as well as the service manager about this being the cause for the denial. Again, I know the ins and outs of the industry and had gone ahead and called FCA (Fiat Chrysler Automobiles Corporate) myself. I was told by them that the repair is something that is covered on the warranty and that the dealership does have the authority to deny the work if they do not want to do it. The dealership denied it just to avoid the repair itself. I was then charged a diagnosis fee, even though a diagnosis was not completed. The process to truly confirm this part to have failed is very in depth and requires time, nothing was touched under the hood of my vehicle. I know this to be a fact as I performed some due diligence prior to bringing the vehicle in, in order to know if they had actually done work to the Jeep, nothing was done for diagnosis, yet I was charged.Alan, my service advisor, was extremely difficult to get a hold of, he had never reached out to me or even provided more than a 2 word response every other day. It was not until I reached out to the service manager (after my Jeep was there for two weeks mind you) that I had actually gotten some true answers.My goal is not to trash talk but coming from a fellow service advisor that takes real pride in his work and provides great care to his customers, I am offended personally at the lack of care and respect given to customers at this dealership. Could not even give professional courtesy to NOT feed me a lie that a customer which doesnt know better would accept. I heavily encourage you to shop around and speak with another dealership if you need to bring your vehicle in for service.

Ty
Review №75

The guys at Nyle Maxwell, namely John, Mike, and Pierce were awesome to work with today. I showed up, took a test drive, and walked off the lot with my CPO Wrangler in no time. They coached me on the best fit warranty coverage knowing I have future plans to customize my rig so they made sure I was taken care of. Thank you guys!!

Vi
Review №76

My experience with Alan and the team at the service department was excellent. I had a rental available as promised, the Jeep was serviced in a timely manner and the work was completed professionally. Im very pleased overall.

Ai
Review №77

I came in today for a scheduled oil change. My service advisor was Chris Sepeda. The service received was outstanding. My service advisor Chris was very professional and attentive. I get all services for my Jeep performed here at Nyle Maxwell. They are always great!

M.
Review №78

Overall, a very pleasant sales experience with Dalton and his Sales Manager at the Dealership. The Sales Manager gave us his todays price for the vehicle and we grabbed it. The whole process was done in about 15 minutes and we picked up the car a few days later after the tinting was completed. We were very happy with their service.

Se
Review №79

Dealt with Colby about my truck. Great service. Fast and reliable. Highly recommend him very friendly. Thank you Colby.

Jo
Review №80

One of the most important reasons for continued patronage to a business, is the quality of the after market service. Recently Colby helped with not only expediting my repair, but he did a phenomenal job in preforming the repair. Throughout the process he kept informed and up to date with the progress. Keep up great work Colby.

Pe
Review №81

Allen in service went out of his way to address issues that’s hard to diagnose. (Problems that disappeared once at the dealer). And provided a satisfactory resolution. 5 stars!!!

La
Review №82

St. Nick came early this year, and treated our family like his own. 💕 We tend to have high vehicle turnover in our family (we love new vehicles!) so we’ve dealt with way too many dealerships or sales folks that just didn’t care. Our experience with Nyles Maxwell and Nick in Austin is second to none. Nick couldn’t have been more personable!! We travelled an hour out of our way just to deal with Nick. We’ve already decided that whenever it’s time for our next vehicle we’ll be headed back to Nyles Maxwell in Austin to work with Nick!!

Ch
Review №83

I didn’t like my experience. I was not aware of the appointment process so I had to make two trips. The nice black lady helped me get an appointment. Then when I came back, there was this guy who was not the best to interact with. He seemed like I was annoying him. Lastly, I was never informed my vehicle was ready and had to see it outside to ask about it. I’m just over this place.

Ja
Review №84

I called Nyle Maxwell to set up an appointment to take my Dodge Dakota in for safety recall on the airbag. To my surprise, they sent a technician to my job and replaced the airbag there. I was very happy about that. Jim was at my job at 10 am like he scheduled. He sent me a text when he was finished. Thank you for your professionalism Jim.

Su
Review №85

In a time of high demand I called nyle Maxwell and Johnnie picked up right away and was very quick to provide me with all of the information about the vehicle that I wanted. When I arrived she was very courteous she answered our questions and made sure she gave us all the options so I can drive off the lot with my vehicle. the service was excellent. Thank you Johnnie for excellent services if I do need another vehicle I will definitely be back thank you very much.

GR
Review №86

Took a bit longer than expected but andrew was awesome…. Car runs great no issues… looking forward to doing business with you all again :)

Ta
Review №87

Patricia was the most helpful person ever! She kept constant communication with me and let me know the status of my vehicle ever step of the way. Definitely ask for Patricia as your service advisor.

st
Review №88

Technician was prompt and very helpful and thorough. I would recommend them for your mobile recall-and repair needs.

Ma
Review №89

Mitchell Anderson was incredible to work with. I went back to Nyle Maxwell because my last experience there was phenomenal. I was just as happy this time as I was last time. Mitchell had great communication skills and was attentive to what I wanted in a vehicle. Highly recommend him. Thanks again Mitchell!

Ke
Review №90

If you are looking for great customer service and a place that has your best interest at heart then this is the place for you. They helped me get the vehicle I wanted walked me through every step and made sure I was a satisfied customer before I left. They were also fast and efficient I recommend anyone visit them for their next car.

St
Review №91

This will be the 3rd vehicle I have purchased from these amazing guys. They always have your interest at heart and they care more about you, your family and how you feel about your new vehicle then just making an extra buck. Fast, friendly and your out in your new car. Thanks again. Thanks Cody Lykins was amazing. Great salesman.

je
Review №92

Just a truly great experience. From the leadership to the sales staff to financing, it was just absolutely a pleasure to work with The Nyle Maxwell team. Thank you to Jeff, Landon, Brian and Daniel in finance. Just an awesome team. Thank y’all. Buying my new 2021 Jeep Grand Cherokee L Summit Reserve was great.

Ra
Review №93

Sales people and their managers are not on the same page. Was provided info over call, went in for test drive, spent more than an hour just for the sales manager to come in and tell me that they wont honor an offer and that the sales person did not have updated information. After that, the sales person did not even talk to us. Just left his cubicle.

Ta
Review №94

Hue worked with me to help me buy my first car and he was fantastic! His customer service and willingness to go above and beyond made me feel comfortable with and excited about my purchase. The entire team was great - I would definitely recommend to anyone in the Austin area looking for a car.

Al
Review №95

Andrew was GREAT!! So helpful and went above and beyond to give the best service. Will be coming back for all my car needs. Highly recommend. Thank you!!

Er
Review №96

Our car sales woman was Naomi, very friendly and helpful with finding the right car for my family! Naomi was very patient with us and even stayed late to help us. Financial aid was very nice, funny, and easy to talk to. Overall go buy some cars from these guys!

Su
Review №97

These guys are great! Allan arranged for me to drop off and pick up my vehicle without having to go inside the dealership. Just that extra effort on his part that makes me stay with this dealership.

Er
Review №98

I live in the Dallas area. We worked out the entire deal remotely. My sales rep Rosa went the extra mile with additional info and videos to put my wife and I at ease. When it came time to do the deal I was in and out within an hour with no hang ups. If and when I buy again it’ll very likely be with this dealership.

Ri
Review №99

Nyle Maxwell CDJR of AustinWonderful experience my kids and wife love the new grand CherokeeMr B.RyanDaniel AlbersSuper professional they were extremely attentive to my wife and I and answered all of our questions.Despite is being pretty busy in there, Mr B and Ryan made sure we were taken care of. Patience and knowledge did not go unnoticed. The family is so happy to be in the new grand Cherokee LaredoI just want to take a minute to give a high praise to Mr B not only was extremely genuine and gentleman to boot, but also a true professional

Br
Review №100

We switched our service department over to Nyle after having not-so-great experiences at some other service departments. So far so good. The team seems knowledgeable and friendly and communicative. Looking much more promising going forward.

Information
100 Comments
4.3 Rating
  • Address:13401 Highway, Ranch Rd 620 N, Austin, TX 78717, United States
  • Site:https://nylemaxwellcdjr.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb-website&utm_content=website_button
  • Phone:+1 512-219-3634
Categories
  • Auto parts store
  • Jeep dealer
  • Auto repair shop
  • Car dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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