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American Freight (Sears Outlet) - Appliance, Furniture, Mattress
13435 S Hwy 183 N, Austin, TX 78750, United States
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American Freight (Sears Outlet) - Appliance, Furniture, Mattress
Comments
ji
Review №1

The salesman guy was great. We have been looking for a dryer all day online. All the prices was $400 and up, but we stop by American freight I found a dryer for $377 bucks can’t beat that.I love American freight!!!!!

Pr
Review №2

Brandonhis customer service skills were excellent. We will come back as well as recommend ‘American Freigth) to family & friends. Brandon did a great job in taking care of us!!

Du
Review №3

This place is an awesome spot to score appliances and home furnishings on the cheap! The staff is helpful. Our salesperson, Joe was knowledgeable and courteous. I will definitely be shopping here again!

Sh
Review №4

My first visit was not what I expected, it was okay. The team was not as friendly. Perhaps, arriving 20 minutes before closing had something to do with it, LOL. My expectation was finding good deals.I did find a rug, I plan and returning to purchase it. Once I purchase the rug, driving there from South Austin will not be a constant. Hopefully, I will have a better experience when I return to purchase the rug. (Fingers Cross)

Pe
Review №5

Eric was a really good sell’s man good customer services he no how to sell his stuff I recommend going here it’s great 👍🏽👍🏽👍🏽

Cy
Review №6

Brandon was excellent and very receptive. He was very helpful and explanatory. He is great.

Ry
Review №7

Great store and amount of merchandise. Chris did a wonderful job and was very helpful!

Ri
Review №8

Chris was really helpful in helping me find new furniture for my new apartment. He made it easy to find a nice sectional and dining room set for a really affordable price. I only paid $50 upfront and I can determine how much I want to pay every month. He even got me an additional two months to pay everything off. Next day delivery was great too! Buy with him!

Mo
Review №9

The associate Brandon, whom was quite busy, was very professional and kept a positive attitude and energy whilst assisting us and fellow customers!! He was very sweet and helped us get in and out as quick as possible. We would definitely recommend this place, especially if Brandon is on duty!

ch
Review №10

Chris is awesome. Great and attentive salesman! Prices are fair and the place is nice and clean. Great selection! And my kids loved running around! 😂

Jo
Review №11

Great store experience, in and out with no problems. Purchased a fridge that had an amazing deal on it. Chris was a great help and very knowledgeable.Definitely will be returning for other appliance needs.

Jo
Review №12

So I just walked out the store and let me tell you my experience was great! Chris was very helpful and knowledgeable.The only down side is that they have slim pickings on washers, but i understand its because manufacturers just cant keep up with demand at the moment due to covid. Other than than I will be coming back and giving this place my business.

Te
Review №13

This company provided me with the WORST customer experience I have ever had. The gentleman I worked with in the store was rude, condescending, and aggressive. The website reflected they had the product I wanted in store. So I went to purchase it. I was told they did not have the product in store but it was possible it was on 1 of the 3 trucks yet to be unloaded. They wouldnt check the truck or even look at what they expected to unload. I ended up going with a real store and couldnt be happier with my decision. RUN, dont walk, AWAY FROM THIS PLACE. They dont deserve your hard earned money.

Ja
Review №14

Went to the store. Already knew what we wanted but also seen a chair that caught our eyes. The salesperson, Brandon, didnt pressure us into looking at any sales or deals. He was easy to talk to, assisted with any question we had and informative about the items in question. We were in the store, no more than 40 minutes. Everything was online and fast and easy.

Ke
Review №15

Brandon was soooooooooooo AWESOME today!! It was very busy and he assisted everyone so well and remained friendly the entire time. He was very knowledgeable about the items and didn’t apply pressure for a sales so much so that it caused me to remain relaxed and enjoy the furniture buying experience (it was wonderful) and I bought an additional item from this store that I was intending to get from another store and the reason is because of him. Brandon definitely deserves a kudos for a job well done, exceptional customer service and experience ans professionalism also have a nice personality. Thank you Brandon I will be referring others to your store and you!!

R
Review №16

Brandon is amazing! He assisted me with my gas range purchase & answered all of my questions. Many thanks again Brandon for the exemplary client service!!

Ki
Review №17

Brandon was great!!!! He presented me with appliances within cost range and offered me financing warranties and delivery. This place is amazing for those folks on a budget. Ask for Brandon.

Ta
Review №18

Brandon was a great salesman to work with. He gave us time to look over the refrigerators then was quite helpful when we needed. If youre looking to find a place with good deals on scratch and dent appliances look no further.

Ca
Review №19

The gentleman Chris was very professional and help us with our needs for looking for appliances. Very knowledgeable and patient with the many questions that we asked. Thanks we will be back .

JR
Review №20

Chris did an amazing job helping us get a great dishwasher!!

ji
Review №21

Tons to choose from. Great deals. Chris was so helpful. Ask for him

Ni
Review №22

They have great prices & deal. The customer service was amazing Chris was very helpful

De
Review №23

Brandon was awesome. When I got to the store he was the only sales person & he stayed after hours to make sure I got what I came for. He rocks!

Ke
Review №24

Brandon was an amazing sales person! The system said they only had 1 set of the bedroom furniture that I wanted and he said usually when it says one it’s referring to the floor model. He went to the back of the store a few times to triple check and found all of the pieces to the one I wanted. He went above and beyond any expectation I had going into the store. He is definitely an asset to the company! Thank you again for all of your assistance Brandon!!!

mi
Review №25

Chris helped us and was very helpful. He was clear and precise on all options and pricing.

An
Review №26

Brandon was fantastic! He gave helpful, honest feedback and delivered us great value. We’ll be back. Thanks so much!

La
Review №27

Great guy. Nice beard. Thanks for the help.

Vi
Review №28

Chris was awesome helped us a lot. Great customer service!

Ja
Review №29

I have my doubts about shopping in stores and prefer to do my shopping online. But when you have awesome and knowledgeable employees such as Brandon, I can feel confident in all my present and future purchases. Keep up the great job Brandon.

Ma
Review №30

Chris was awesome, he was patient and kind. We got a great deal!! We recommend coming here.

Fa
Review №31

Chris was super helpful and got me all squared away with my financing and appliance purchase. Will definitely be returning whenever I need big box items

Je
Review №32

This place is amazing!!!! Great quality appliances and furniture! Super clean place and the staff is AWESOME! The store manager is the greatest person I have ever worked with. I didnt ask to deal with him, he just takes care of his staff and customers because he cares! You have to go to this store if your looking for anything for your home and you will be completely pleased and satisfied! I wish I could give 10 stars!!!

Je
Review №33

Brandon was amazing! Very helpful and gave us everything we needed to know!

sn
Review №34

Store was great and had excellent service. Chris helped us find what we were looking for and find us better deals.

sc
Review №35

Looking for a new refrigerator. Brandon was great, very helpful and efficient. We found what we wanted.thanks

Mi
Review №36

Came here for new washer and dryer and Brandon helped me along the entire way! Im so happy with my new appliances and I probably wouldnt have left with any that day had I not gotten that extra help. I definitely recommend!

An
Review №37

Chris is amazing and has done an outstanding job! Thank you for your amazing customer service.

Ap
Review №38

BRANDON IS AWESOME, VERY PATIENT, INFORMATIVE AND KNOWS HIS STUFF. Very amazing customer service. If you need appliances for your home go see Brandon! You wont regret it

Ju
Review №39

Went in to buy a fridge and left with a fridge, patio furniture and tool box. Doug M was so helpful, honest and knowledgeable. He was not too pushy which I greatly appreciate. He helped us make the best choice on the fridge we chose and prices at Sears Outlet are so reasonable. The patio furniture and tool box were a better deal than I could find on Amazon! It was a great experience.

Dy
Review №40

Brandon was extremely nice and very helpful! We now have the perfect living room and bedroom set to match! The guy takes his job very seriously and deserves a raise. Thanks a lot Brandon!

Ja
Review №41

If you’re hesitant about shopping this outlet, you should be. Looking for good appliances that work or customer service? This is NOT THE PLACE. My 65 year old mother went in to get a fridge and the untrustworthy salesperson talked her into one and suggested she go with a interest free payment plan that she could pay off in a few months. Should’ve known, this wasn’t the case - several months after she has finished paying the TAG price she still somehow owes the whole total. The assistant manager at the time swindled elderly mom (not great with technology) and had her sign up for something bogus.DID I MENTION THE FRIDGE DIDNT WORK? Got it home, never turned cold. Then they asked ME to pay to have a new one delivered. A BROKEN MACHINE THEY SOLD ME.Now, trying to get the payments resolved for my mother, the manager (Brandon i believe) doesn’t return calls and they never answer the store phone.BEWARE, and honestly just save yourself this outlet headache.

Ky
Review №42

Chris assisted me so well! He helped me with financing options and took his time. Everything is so neat and organized!

De
Review №43

I had a wonderful experience working with Brandon. He was very sincere and honest. I would definitely bring him my business again.

La
Review №44

Ben was awesome! Great customer service and would highly recommend the Austin store.

Ro
Review №45

Chris hooked me up in no time. Much better experience than trying to be upsold another $1000 at Best Buy.

No
Review №46

Chris was excellent help as we arrived he helped us with picking out the item we were looking for and gave us excellent knowledge of what to expect and the warranty package that could be added to it for future purposes over all great place to shop for your house appliances and furniture

My
Review №47

Had a very great experience and was helped by Chris on learning different types of refrigerators.

Jo
Review №48

Chris was awesome! They were super flexible with helping us with our situation!

Bl
Review №49

CHRIS IS AMAZING AND AWESOME TOOK REALLY GOOD CARE OF US EXPLAINED EVERYTHING ON OUR OPTIONS/ PURCHASES TOOK HIS TIME.HE DIDNT RUSH US.WE APPRECIATE THE CUSTOMER SERVICE! HE EXCEEDED OUR EXPECTATIONS!!!!

Jo
Review №50

We had a great expreience purchasing a sectional for my sons new apartment! Chris was super helpful!

An
Review №51

Chris was so helpful and worked to get our purchase processed and delivered quickly! Definitely recommend!

Na
Review №52

If you a great deal on appliances, come and checkout American Freight where Sears Outlet on 183 N. Chris is friendly and will work with your major purchase.

Ro
Review №53

Brandon Was very helpful Go see him Ret Now

Ru
Review №54

First time coming Chris help me out great service. Fast and easy process 👌 now to rest in my new bed.

Tr
Review №55

Brandon was super helpful and friendly. Great customer service

To
Review №56

Purchased a GE fridge after ours bit the dust.They will haul away and install/connect the replacement fridge.Benjamin was uber helpful.Ask for him.

Ed
Review №57

Chris was amazing! Go see this guy and you won’t regret!!

Ja
Review №58

Ben helped me along the way and was very informative. Kudos to this location and how I was treated through the buying experience.

Ma
Review №59

The selection is great.Ben was so helpful and friendly. I will definitely be coming back.

Ja
Review №60

Chris was very handsome, patient, and professional. Will come back again!

Ha
Review №61

Ben is great and so knowledgeable. 5 star**

M
Review №62

Chris and Duan help me out greatly this morning. Thanks guys

Ch
Review №63

Great place to buy furniture and appliances at a discounted price. Ben, the manager, is very knowledgeable and helpful.

To
Review №64

I love this location the workers are very helpful. Chris was very informative and nice!

Ma
Review №65

Chris was very helpful, helping us verify the dimensions of our mattress to be sure we purchased the perfect thing.

C
Review №66

Brandon took great care of us. We always come here when we need appliances, but this was our best experience yet.

Mi
Review №67

Brandon was absolutely amazing!!! I love this store and everything about the customer service!!! Definitely will be back!

To
Review №68

Brandon and the staff were so helpful and outstanding. Easiest experience I have had in a long time purchasing a fairly large appliance.

St
Review №69

I came in just to look at some furniture. Came out with a great deal and complete furniture for 3 different bedrooms...Joe was as helpful as anyone can be.Thank you! 5starts!Great Service

Yo
Review №70

There are a lot of discounts in the store. Most of the price are going half of the value of the stocks. You can find all kind of electric machines as washing machines, refrigerators, cookers and microwaves and cetera. Also their mattress for the beds and some small tools you need at home. The personal in the market is nice kind they are welcoming you at the door of the store and ask you if you need something and if they could help.I have been asked way not 5* Semple because the discount of up to 50% is made on unreal prices I think. If you check on some other markets you will see there similar prices but discount is about 20%.

L
Review №71

After running all over town, looking for a replacement refrigerator because my 20yo GE died during a pandemic, I finally found something suitable in stock! Jackee was the best! Shes knowledgeable, friendly and accommodating. She not only got my new refrigerator delivered the very next day, she made arrangements to haul two dead refrigerators away! Thank goodness for Jackee!!

Ar
Review №72

Shopping at your store was a very pleasant experience. Joe made purchasing an electric range easy and stress free. He was very helpful, informative and professional. American Freight will be my first stop for any future personal or rental appliance purchases.

Tr
Review №73

Great prices and excellent service from Brandon, he was very helpful and was with me throughout my experience here.

Ti
Review №74

Very clean, easy to read prices, great deals, and friendly helpful staff! Thanks Chris!!

He
Review №75

Great workers . Very nice & helping . Got exactly what I wanted.

ju
Review №76

Great prices & customer service. See chris

Na
Review №77

Chris and the rest of the staff at American Frieght are amazing, as well as his hair!!!

Mi
Review №78

Chris was great! Thank you for being patient and having a great attitude.

TE
Review №79

Roy was an excellent help an American freight will you come in just astroid he does excellent work and he is very helpful The go to guy

Jo
Review №80

RUN FROM TGIS PLACE! The furniture is cheap in craftsmanship. Was delivered faulty. I paid for insurance and store told me to call them. I called but they had no policy on file and they told me to call the store. The store sent it through again and a repairman came out and said it was bent and unfixable. Meanwhile sitting here with a busted extended recliner couch, when the the issue was made on 6/15/2021. Garbage customer service. Go to a reputable furniture store.

Je
Review №81

Amazing quality and service! Brandon has been SO incredibly helpful in helping me find appliances for my new house. Highly recommend!!

Du
Review №82

Great Prices and Great Customer service. Go see Chris.

Ra
Review №83

The customer service was excellent walking into the store, my husband and I felt welcomed.We were able to pick out a bedroom set, living room set and mattresses for our sons room! NOW the best part about going to this store was hands down meeting Mrs. Jackie, we instantly fell in love with her personality, her honesty and managing skills! As she was helping us she was also showing Joe(employee) how to run their new system and he was catching on quickly, he also engaged in conversation with us. I think we were there for at least 2 hours, but not because service was slow or the system was messing up but simply because we really enjoyed being their. We just moved here to Texas and thanks to Jackie and Joe we felt welcomed! We will only be shopping from this store for all our furniture and appliance needs! If you go here your experience will be pleasant and you feel at ease knowing you are receiving the best customer service and the best prices W delivery 💜If I could give this store a 100 plus stars I would over and over again 🙏🏾Thank you Jackie and Joe!

Ga
Review №84

Not affiliated with Sears in any way. Deceptive marketing and sales tactics. I purchased a scratch and dent dryer that ended up being used and broken. Buyer beware.......

Do
Review №85

Really appreciate Ben, He was very helpful with our purchase today…

ti
Review №86

The rep hid from me so he wouldn’t have to help or answer questions. I stood in the store without seeing anyone for 30 min before finally leaving. I was ready to buy.

Ga
Review №87

Great service. Id definitely recommend.

De
Review №88

Great place for appliances. Chris is awesome.

Mi
Review №89

Brandon was an amazing help. We found a great deal on a Fridge and a deep freezer!

Gr
Review №90

We went in looking to buy a fridge. Brandon helped us out immensely the other day providing different options that would accommodate our needs!

Da
Review №91

Helpful and friendly sales personnel! Good prices!

Ki
Review №92

Great selection, great prices, and fast friendly service.

Ja
Review №93

Service was the best, everyone ask for Chris! He got the job done and stayed 32 minutes late to complete our transaction.

Ne
Review №94

Had a wonderful experience at American Freight with Jackie assisting us. She was completely on point and had the whole multi-tasking thing down while we were there. She didnt pressure to buy, though we did, and she was thorough in explaining our purchase. Thank you Jackie for you time and patience and remaining professional while maintaining a store full of people at the same time. My husband thanks you as well.

Ke
Review №95

Great selection! Stress free shopping. No hard core pressure to buy. Staff is super friendly and knowledgeable.

St
Review №96

Chris was awesome guy to work with i well be back

Mi
Review №97

Store was great! Chris was really awesome I recommend!

TE
Review №98

Chris was amazing ! Took care of me and was really great explaining services that I gladly took!

Ti
Review №99

Brandon was a great help and provided awesome customer service!

Mr
Review №100

Super professional and nice staff. recommend

Information
100 Photos
100 Comments
4.2 Rating
  • Address:13435 S Hwy 183 N, Austin, TX 78750, United States
  • Site:https://americanfreight.com/br/store/TX/austin/9284?utm_medium=organic&utm_source=local&utm_campaign=googlelistings&utm_content=out-amf&utm_term=9284
  • Phone:+1 512-257-0865
Categories
  • Appliance store
  • Discount store
  • Furniture store
  • Hardware store
  • Mattress store
  • Outlet store
  • Refrigerator store
  • Washer & dryer store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–7PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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