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Butler Tires and Wheels
4430 Roswell Rd NE, Atlanta, GA 30342, United States
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Butler Tires and Wheels
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Br
Review №1

Butler continues to be the Premier location for Tires and Wheels.As the owner of Hollywood Drag Racing Production and J Squared Plumbing we have a wide variety of tire and wheel needs, and Butler had us covered for many years every time . They just know what they’re doing.Thanks for making the customer experience always a great one. I tell people all the time you get what you pay for!!Great job!!!

Do
Review №2

Went to Butler Tires to get some custom wheels for my wifes SUV for her birthday. The service was excellent, the product was top of the line. They completed the job in less than two hours. Great service!!!

Na
Review №3

Had some tires and rims installed also spacers on my Mini Copper S.Everything turned out and looks great. A very attentive service team. Thank you to the crew at Butler Tires Buckhead… -MaLik Ahmad

Fr
Review №4

Another exceptional experience at Butler Tires and Wheels. This time, obtaining new shocks for my long time owned BMW X-5. Highly recommend.

Al
Review №5

Butler tire and wheels are awesome! Everyone on team are very helpful great customer service. Shout out to Geordie Johnston!!!

Mi
Review №6

Jalani did an excellent job and the truck looks great. First class organization and great customer service

Ro
Review №7

This place is the best of the best. If you have a high-end car or one that you just really care about, this is almost the only place to go in the Atlanta area. The knowledge of the associates, the skill of the technicians, and the tidiness with which the place is run is top notch. You can count on them to get to your car in a prompt fashion. You can count on excellent care. You can count on them standing by their work. Their prices are not great but they are not terrible. The prices are well worth the High quality of service you receive. The only down side I would say is that sometimes they do try to sell you new tires and the like a little bit before they are actually due. But you just say no to that.

Ke
Review №8

Had a blow out on 85 North and was recommended by the AAA tow truck driver to come to Butler. Now, I know why. Charles took car of us immediately and while no one else in town had the tires I needed for my Cayenne, Butler had them in stock. I appreciated the no nonsense straight forward business approach. And expectations were clearly set on delivery as I did have to pick it back up the next day. Upon pickup I met Geordie the store manager as Charles was out for the day, he was super professional and helpful with a hint of sassy. I am super satisfied and I look forward to keeping Butler for my tire needs moving forward.

Ju
Review №9

Geordie was awesome! I was fully prepared to pay for a new tire, and all I needed was a repair. Will never take my car anywhere else for tires or wheels!

Er
Review №10

Love the guys at Butler. They really know there stuff. I’ve bought tires from them in the past. They just put nerf bars on my new Ram TRX and it looks great. They recommended a few options and they all looked great. They’ve earned my business for life. Very honest and trustworthy.

Hu
Review №11

Always the best customer service! Completely top-notch!

Ju
Review №12

Honest and quick work. Polite and helpful staff

Da
Review №13

Geordie is the man! Got me a much needed set of tires in an impossibly tight window of time. The team here is great.

Ra
Review №14

Love how Butler takes care of my car.. Drove from McDonough to Piedmont Rd for them to take care of my car.

Sh
Review №15

Amazing customer service. Geordie took the best care of me ever and was super communicative. My car was ready in record time.

Ji
Review №16

Brandon and the team were awesome! Thorough and extremely helpful! Thank you to Butler Tire for a job well done!

el
Review №17

Geordie was extremely professional and knew his product. If I ever need to have any tire service done on my vehicle again, I will definitely be coming back to Butler Tires. Absolutely Amazing!!!!!!

Ch
Review №18

Dont leave your brand new tires that you just had replaced on your brand new Tesla over the 7-Day period because they will magically disappear and you will be met with nothing but apathy and condescension. They justify a 7-Day holding policy on tires with a sign over door and no contract no verbal warning and no call back to pick up anything. (Sounds like a great way to make an extra Buck Butler tire) So if you have a friend that you depend on to pick those up they better be very dependable. Would not work with Wayne could not have cared less. And the icing on the cake I brought one tire in to get fixed he doesnt tell me the price of the new tire he just tells me a model and then rings up almost a $400 tire such great service

Ja
Review №19

Best tire/wheel shop in ATL by a mile. I believe Brandon is the one who typically helps me out when I stop in. He and the rest of the team have great customer service, and I can leave my car with them knowing they’ll take care of my property, and do quality work. If you’re a car enthusiast looking for a shop you can trust, Butler has your back.

Le
Review №20

Very friendly and fast work. My tires are shiny and beautiful! They stayed communicating with me and made sure I was happy with the work!

Su
Review №21

Butler saved the day. Repaired a nail in the foam lined tire that another place wouldn’t even try to fix. The gentleman were professional and the store appears well run & tidy. Thank you Butler tire!

Wi
Review №22

Big thanks to Brandon at Butler Tire in Buckhead! Had to tow my car in with a shredded front tire, and he got the car fixed up before closing. Great service! Many thanks!

DM
Review №23

Great guys! Got in and out in a day with some really nice tires. Will be back in the future!

Ba
Review №24

The customer service was horrible from that store manager,Joey I spent nearly 4,000 dollars of my hard earned money. didnt respect my dollars,didnt even try to solve the issue I had.Would never recommend anyone there

ra
Review №25

I have only been here once before. This time I came with a slowly leaking tire that another tire store was unable to correctly fix. My original flat tire came from the dealership during a warranty repair. Brandon Butticaz spent extra time with me trying to find the wheel lock which the previous tire store had forgotten to replace back in the car. I went and got the tire lock from the other tire store and came back two days later and Brandon was again extremely helpful. Not only was the tire fixed quickly and correctly, they did not charge me because it was an original dealer problem with which they have a relationship. I found all of the guys to be extremely knowledgeable, very personable/ friendly, and wonderful to deal with. I will be back to buy my next set of tires from the store for sure. I also am glad to have found a place that I feel comfortable sending my wife. Thanks again Butler tire and Brandon!

Ja
Review №26

As always, I received great tire service. Staff very professional.

V
Review №27

Great experience they were able to get me in right away and get a full brake job done very reasonable prices. Jelani was a great service rep. Definitely will be back

Ca
Review №28

Great service. Great price I will return when I need tires again.

Wi
Review №29

I love butler tire! Great quick and reliable service. You can trust these guys!

Wh
Review №30

Took my wifes pride and joy, an immaculate Alpine white 2002 BMW e39 into Butler today for new tires. Arrived at 8:05. Car was immediately pulled onto the alignment rack. Car was pulled off the rack at 8:45 and parked. During this time I observed a technician painting red calipers on a car in one of the bays. The car was covered and the wheel wells were taped. In the very next bay was an older red BMW - uncovered. As I was watching this take place you could clearly see clouds of red paint vapors floating into the other bay onto the red BMW. 10 min later they pulled the red BMW out and pulled my white E39 in the same bay. From the outside of the bay I told the technician not to move forward as I didnt want my car next to a car where brake calipers were being painted. His only comment was youll be ok, and he turned and walked off. I then communicated to the technician to stop all work on my car.I then went inside and voiced my displeasure to the manager and told them to stop all work on my car and give me my keys. I was still charged $129.00 for an alignment.You can make your own decision, not what I expect from a Butler Tire. I will not be back.-Clint

St
Review №31

Labor Day weekend. I picked up a nail in one of my tires. They worked me in and got it done quickly.

Jo
Review №32

Geordie and the team do an amazing job of helping get what you want to make your car special. They are knowledgeable and thorough. I trust them with my car to take care of it and do things right.

K
Review №33

Excellent service. Brought my car in with low tire pressure and instead of trying to sell me a tire recognized pressure monitor malfunction. Very trustworthy, honest.

Ch
Review №34

Geordie is an absolute GOAT in getting to the point, setting and managing expectations, and absolute follow through while respecting my time as valued customer. WILL BE BACK!

Jo
Review №35

Great selection and terrific service. Brandon Butticaz took great care of me.

ti
Review №36

My experience here was 5 star excellence. Brandon helped my husband and I and we will b returning😀

Di
Review №37

Great customer service...very honest and trustworthy...do not hesitate for a second to take your car here!

Ma
Review №38

Excellent professional service! Just get there early they fill up fast!

Je
Review №39

All the guys there have been great!Not to mention that I drive pass another Butler Tire just to go to this one!

Da
Review №40

Recently had spacers, balance, and an alignment on a new car. Geordie and the entire team do a great job every time I bring a car in for work. They are always busy and working hard. You can tell that all the employees enjoy working there as they seem to have an upbeat attitude and are proud of their work. It’s a great company with a great working culture.

Ro
Review №41

Attached is a screenshot of my experience with Butler Tire, shared on a high end performance car enthusiast Facebook group, mostly all local to Atlanta. Many, many negative experiences were shared in this thread alongside mine.I would not send anyone to this location. Ever. Untrustworthy to put it mildly.

S
Review №42

Great customer service and professionalism from the guys at the Roswell Rd. location. There were challenges with the delivery of my TSW wheels - not Butler Tires fault, but the guys remained positive and on top of the matter. The wheels were finally delivered! Had them along with new tires installed today which was a totally smooth experience. My car now has a refreshed look. I previously had them put some new shoes on the same car and will continue to do business with them.

Me
Review №43

Love how my tires look. This is the place to go to make your car unique!!!

J.
Review №44

Outstanding customer service. The only place to go in Atlanta for wheel or tire service of any kind. I had purchased a set of Enkeis and new Bridgestone tires from another shop.Unfortunately the other shop (NOT butler) did an awful job balancing. Butler took the time to correct the problem, explain to me what was fixed, and even polish my wheels and apply tire shine before I left. They also cleaned off the leftover adhesive one the inside of the wheel from the old weights. I have NEVER had a tire shop clean my wheels before. Very impressed, they have earned a lifetime customer.

Ke
Review №45

Great work. Quick and easy work!

ch
Review №46

I would recommend this place to anyone in need of any tire service! So nice and courteous. Jalani Ryan was the kindest man in what started as a tough morning.

Ka
Review №47

Great experience!! Quick and efficient!

St
Review №48

I passed by Butler a few times thinking it was a motor sports type place (i.e. expensive). But, I like local places. When I called them about tires, the price was the same as Costco for what I was looking for. The service is in a different league. They are friendly, communicate well and do good work. The complementary wheel rotations are a big plus. They’ve spent time to check into a couple of warning lights without charge. I would highly recommend.

Aa
Review №49

Visited for nail in tire. Replaced and fixed in one day. Great customer service and all business. Butler Tires and Wheels gets results. Definitely recommend. Thank you for a great customer experience. Thanks to the employees and staff. Special thanks to Brandon!

Ga
Review №50

Absolutely amazing work and customer service.

Al
Review №51

Just had my second set of custom wheels and tires done here. These guys do a great job! Thank you Jake for all your help!

El
Review №52

So thankful for Butler tire! Had an appt at Dekalb Tire, sat for well over an hour to find out they had yet to start on my car. Called Butler and Brandon was able to get me in ASAP! They helped me right away when I arrived and had me all finished by the time I finished my lunch at Felini’s!Highly recommend Butler tires!!

jo
Review №53

Jalani was awesome. They got me in and out quickly. The service here is awesome.

Ke
Review №54

Best Dam Shop in ATL! Hands Down! Good People All Around! They really “Baby Your Car”!

Fi
Review №55

We can always count on Geordie and the Butler Team to take amazing care of us and our personal and business vehicles. From first class service and knowledge, we are always in great hands. We’ll be back with every vehicle for years to come.

J
Review №56

UPDATE: Again, I have received the most exceptional service from this location of Butler Tire! They ALWAYS take care of my vehicle’s needs and are fair and honest! If you need someone to help take care of your vehicle needs you will never be mislead coming here! If they are unable to help with your concern they make sure to get you in contact with someone that is reputable to fix your concern! You will NEVER be disappointed coming here!!!I want to take a moment to share my experience today with Butler Tire. I purchased four new tires from the Marietta location and one of the selling features that Butler offers is free tire rotations for the life of the tires. I went to the Marietta location for my first tire rotation several months ago and waited several hours for this to be completed. I did expect a wait as it was a Saturday morning. Fast forward to today... I went, again, to the Marietta location for my second tire rotation. I was met with “unless you can leave it with me for several hours I cannot help you today”. I then asked to make an appointment for next Thursday, my next available time to do this, and was quickly met with, “no we do not offer appointments for that service”. Well, color me shocked, but if this is a selling feature with your tire sales it shouldn’t be met with such flack when a customer comes in to utilize this service. I proceeded to leave and call the Buckhead location as I needed to try and complete this today rather than waiting another week. I was pleasantly surprised when Geordie answered the phone and completely changed my experience! He was willing to listen to me and my frustrations as well as take the time to flip it all around. I drove an additional thirty minutes out of my way and he, also extremely busy at his location, took the time to squeeze in my (not profitable) tire rotation. He understood this simple task would maintain a relationship with a continued customer for returning business. It would be nice to see the Marietta location not look at a customer as an inconvenience because they are utilizing the free tire rotation selling feature, and instead see that as an opportunity for keeping a customer happy and returning for future tire sales. I will continue to be inconvenienced and drive all the way to Buckhead from Cherokee County in order to receive customer service that shows I am just as important as the next person that walks in the door! Thank you to Geordie and your team of professionals at Butler Tire in Buckhead!

Ke
Review №57

I went to Butler Tires and Wheels with my fiancee to replace some tires on his car and tripped on a wheel that was left in the walkway by one of the employees. All I got was a sorry. How about this store manager: Can you go get a first aid kit cause my leg is bleeding, bruised, and now I am limping around in pain?!!?!!

La
Review №58

Brandon and Jordy were the best!! Super professional !

Ka
Review №59

Brought my car in for an alignment. Customer service was excellent and they completed the job under an hour. This was my first time at Butler and I will definitely be returning!

Jo
Review №60

Walked in for an alignment and was in and out in under an hour! Wow! Friendly and fast service at a reasonable price.

Ty
Review №61

Incredible service! I will always be a customer !

Ma
Review №62

Great place, good people. Ive been using them for 25 years!

Ch
Review №63

Very professional and helpful.... I will definitely continue business with this location.

Da
Review №64

The crew at Butler always takes great care of family’s tire needs!

Ph
Review №65

Had a wheel with a very small crack. They found me a replacement and installed it same day. I have been a customer for 25+ years. Best auto service business in Atlanta.

Jo
Review №66

They fixed a flat on my run flat tires that usually would cost me over $500. I had the exact same issue and was told it could not be fixed months ago.

Br
Review №67

Visited allot of different tire and wheel shops and Butler Tire tops them all. From beginning to when I jumped in my truck with fresh rims and tires, they were awesome!!!

ar
Review №68

It was great working with Barry from Butler Tire. Was very helpful in selecting the right wheels and tires for my Audi A8L They look great on the car, and even though we had some issues with the shipping to Delaware, he stood behind everything and made sure that things were handled to my expectations. Had lots of product knowledge and delivered what was promised. Now Im looking for some wheels for my 2002 Thunderbird. Wolfe Andrews

Ni
Review №69

Great service and they did a great job on my Tesla Model 3. Highly recommend

au
Review №70

The best in Atlanta! Butler tire!! Great friendly service fast in and out I had a nail in my tire they handled it no problem! Thank you

ch
Review №71

These guys are the best, Don’t try to be cheap and goto mavis, or dekalb tire which is now owned by mavis…You will end up at butler getting them to fix whatever the other tire shops have messed up. I’ve learned my lesson! Ask for Brandon or Geordie!

Ha
Review №72

These guys are excellent at what they do and it shows by the line of customers waiting for them to open each morning.

Be
Review №73

Same day service this place is great!

Ge
Review №74

It’s always a pleasure working with Geordie and the guys. The attention to detail and understanding of the customer’s vision is second to none.

Cu
Review №75

Referred to Butler by my mechanic for a road force balance.I was happy that the tech used seat, floorboard, and steering wheel covers in my car; but the associate inside the lobby was unmasked.I feel like I received good service (they even cleaned my sidewalls!), but $130+ seems a bit pricey.

Ma
Review №76

Everyone was so nice here - Brandon was very attentive & helpful! I needed a tire & they ordered it and put it on for me all same day. Thank you!!

St
Review №77

Excellent service as in the pastJake really did a fantastic job

St
Review №78

Customer service was not good, treated us like we didnt matter.

Li
Review №79

Great customer service. Especially Brandon in the front.

Al
Review №80

Went in to look and get information on changing some truck tires. Very helpful and knowledgeable ppl. Customer service was great and on top of making sure everyone was. Being helped. Prices seem to be on high side, but the customer service makes up for it.

Er
Review №81

Always a pleasure, A+

Ru
Review №82

Picked up some cup 2s for my gt350. These are real car guys. They know their stuff

Ke
Review №83

Best customer experience I’ve ever had with a rim / tire shop. Butler Tire matches top of the line wheels with the highest level of customer service I’ve had from any wheel & tire venue in Atlanta!

CH
Review №84

Excellent customer service. Efficient and effective. Thanks!!!!

Ma
Review №85

Butler is my goto for tire expertise. They advise me as to what my best options are for my honest driving needs, taking in to account my preferences regarding driving habits, brands, and appearances. Expert knowledge of tires and cars and good resources are Butler’s strength. Great counter, sales, and service staff are consistently available at Butler for the 15 years we have relied upon them for multiple vehicles from every day SUVs to the more exotic. Thank you Brandon snd crew for the latest round of service.

Th
Review №86

Discovered nail in rt.rear tire.Repaired tire and rotated all tires .All done within 1 hour.Good work!

Co
Review №87

This has been a fantastic experience for both my wife’s car and mine.Adjectives to describe Butler Tires well trained team include courtesy,knowledge, meeting deadlines all in an inviting and spotless facilityCannot recommend them strongly enough.We have been clients of Butler Tire for probably more than 20 years.Thank you Team Butler TireColin and Maureen Richman

Cr
Review №88

You guys are the best just a little pricey but you pay for quality

Se
Review №89

Only people in Atlanta that I allow to touch my cars !!

Ha
Review №90

I walked into Bulter Tire in Buckhead this morning at exactly 8:35am, and there were 4 gentleman behind the counter; 3 of which looked up at me and then looked back down without saying a word. No greeting...no Good Morning....no How may we help you today?....nothing. So, I preceded to look around the shop anyway as that I was looking for a set of wheels and tires for my Range Rover, but still, after about 8 minutes of walking from both sides of the shop - inside and out - I still received no How may we help you?....Have you been helped yet...or anything of the like. There was one customer sitting down inside the shop, and another sitting at a high-top table in the parking lot. I was literally the only other person in the shop. Being that I am a person who values customer service, especially at a place where I intend to spend thousands of dollars, I dont think that expecting a greeting or an acknowledgment is asking too much. Therefore, I opted to leave and take my business elsewhere. I would advise anyone reading this to spend your money at a place that respects your patronage. Dont waste your time here. There are too many other businesses who offer the same products - or can get them - that dont act as if courtesy is a luxury.

La
Review №91

Impeccable service from Jalani and the staff!!

Gr
Review №92

Absolutely fantastic customer service! I bought a new set of wheels and tires for my Porsche and I could not be happier on the price and service! Geordie and his team do a wonderful job answering questions and taking care of their customers!

Ro
Review №93

I used Butler tires to have tires balanced on my car years ago.....but had not gone to them for a long time fearing that their prices would be much higher than other more discount style tire stores. I returned to using Butler once I bought my first old BMW. Since then I have moved all my tire service work to them. I get treated like a celebrity for no reason at all....and the quality of their workmanship is second to none. Little details like aligning the center cap logos with the valve stems and wiping the brake dust off the wheels (inside and out) while doing regular rotations are what keeps me coming back. Geordie Johnston makes sure I am in and out of there in no time flat even when I have come to them with a flat (yeah...pun intended....)

Fr
Review №94

Geordie and the Butler Tire team absolutely killed it! I recently took my old school 993 4S for a new suspension, wheels, short shift, exhaust, and some other work. I went back and forth about 5 times via email planning the upgrades and every time he got back to me with a Yes and did it in minutes versus waiting days for a response. The pricing was very reasonable and the turnaround time was under a week! They went ahead and got everything taken care of including researching technical questions, etc., when they got stuck with some of the nuances of old Porsches. No stress for me. They delivered the car to my house with old wheels and nicely stacked in the garage as a courtesy. Who does that anymore? Anyways I was so happy with my results. They are the best in town by a mile.

Co
Review №95

Brandon and Geordie were a great help !

St
Review №96

Geordie and his team again took care of my wheels/tires. I would never go anywhere else other than Butler Tire!!!

Bu
Review №97

First time going. Fantastic service. Gary really took the time to understand, not only what I wanted, but what made sense based on my driving patterns. I was impressed with how much time was spent with me. Very consultative which I appreciate!

El
Review №98

Great service and really supportive of the Deaf community. Thank you!

Ro
Review №99

Great prices great service I will be a repeat customer for years to come.I recently bought new tires for my car Butler knows their business, they recommended a tire I had no idea even existed it was better and less expensive than my current tires. I had a small nail in one tire after a few weeks they fixed it and didn’t charge me, thank you!

N
Review №100

Always friendly and super helpful.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:4430 Roswell Rd NE, Atlanta, GA 30342, United States
  • Site:https://butlertire.com/
  • Phone:+1 404-303-1114
Categories
  • Brake shop
  • Tire shop
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–1PM
  • Saturday:Closed
  • Sunday:8AM–5:30PM
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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