This is the best place you could possibly go to take care of your car! My family and I have been going here for over 15 years and we recommend them to everyone. Eric, Bryan, and Graham are the most trustworthy guys and truly care about their customers. We all love them and are so thankful we found them!!
McCullough Auto Care has earned our trust over the past two years by consistently giving us quality, reliable repairs at fair prices. The staff is polite, knowledgeable, and never tries to talk us into things we dont need or want. We will continue to trust McCullough for all of our repairs.
They figured out the issue with my Pathfinder and made the repair quickly. Eric is very thorough and kept me up to date the entire time. This was my first time using them but I will use them again!
I found my new home for car repair. Eric was very nice and honest. We definitely be coming back! Thank you for the excellent customer service.
Overall, McCullough car repair has done an outstanding work on my car. They are professional, honest, reasonable with cost and does the work on time. Most especially, Eric and Wes, they are top notch and I am highly satisfied with the outstanding work on my car. I highly recommend this car repair shop to my family, friends and all over Atlanta. I am extremely happy and highly satisfied with my car repair as well as the car repair cost. Thank you for the outstanding work and the job well done.
Very respectful, honest, and professional. I was having issues with my headlights, and they fixed it for a reasonable price. They do a lot to ensure that you have a positive experience, and that youre not wasting your money on unnecessary parts or repairs. Top notch service, A+!
After recently moving to the area, I had a vehicle emergency where my transmission needed replacing. Graham immediately took me in and was SO kind, professional, and direct about the costs; one of their kind staff members even drove me home after my car was dropped for repair so that I did not have to call a car service. They were so patient with me and got my car back to me in one day completely fixed and ready to go! I will never use any other automotive repair shop in the area! ABSOLUTELY recommend without hesitation!
I received great service from this location! I called them about replacing a serpentine belt and they got it done for me the very next morning. It was quick, and cheaper than some other places that I had called for the same service. Eric and his team did a great job, and they were very nice! I will definitely return for any other auto repair I may need in the future.
Wow! I am so impressed with the service I received. Having moved here from Nashville I was nervous about finding a mechanic! These guys are BUSY but they treat every customer like their priority. I got my car repaired within two days on a weekend! Prices can’t be beat and I was getting phone calls with detailed status updates. Amazing service. Really compassionate. Please doing business! I thought I was going to have to spend thousands fixing the plate that was dragging under my car but I got it fixed for under $200! Thank you!!!
This car maintenance facility has a very helpful and knowledgeable staff,
Great customer service! Eric and team did an awesome job coordinating their busy schedule with the schedule of my girlfriend and myself so that we would have a car during the work week and then trade off cars when the other was ready. They are extremely friendly and it felt like they had us as the customer in mind. Highly recommend!
Best place to get work done on your car near Sandy Springs! Gram is awesome and takes good care of folks and their cars when they roll in. They’ve made my old 2000s Toyota drive like it rolled off the line and fixed an issue every other mechanic I’ve taken my car to just “treated”.I highly recommend you call ahead before coming in. They’re really good and their lot reflects it so make sure you call ahead to make sure they got space for you!
I had a check engine light on Saturday afternoon, ended up being an engine coil pack needing to be replaced. It was obviously super busy and I knew I would need to leave it until Monday to get looked at. Staff was very informative and communication was excellent. Got it looked at Monday and ordered necessary part to come in the next day. Went ahead and did the spark plugs as well since I was nearing 60k miles. Picked it up after lunch with no issues. Seems like they do really well with the small space provided and very busy area right off 285
Excellent service and communication, fair and reasonably priced, very skilled and thorough mechanics. I would and have recommended them to family and friends.
Graham was great and was up front about everything that needed to be done. My sons jeep went down on the Saturday before Memorial Day and they had him ready around 1pm that Thursday. Quick turn around in my eyes. Nice employees, everyone was cordial and friendly.
Great service! The entire team is so friendly and helpful. They were able to diagnose the issue and stayed with it until the problem was resolved.
I’ve trusted and loved these guys for many years now. Just a nice bunch of honest people who get me back on the road quickly and at a fair price.
Honestly, I was a bit hesistant to bring my truck here at first. But I just purchased a truck and it needed a battery replacement and the terminal on the positive side was corroded to the core. The shop was conveniently located a minute down from where I work so I brought my truck in. I’m so glad I did. They replaced my battery and terminal in less than an hour. The cost for labor and battery was fair. Saved me a lot of time and headache. The staffs were so kind and professional. I can’t wait to bring my truck back in for a full tune up. Thank you guys a lot for being a local shop in the Sandy Springs area. We really appreciate you guys.
I have worked in Sandy Springs for ~30 years and I somehow did not know about McCullough. I was the CFO for a large general contractor and was responsible for the oversight of maintenance on ~300 vehicles. I used almost everyone but MCullough because I didnt know about them. Mediocre service in the Sandy Springs area for the most part. I discovered them a couple of years ago and although I live quite a way from their location, I drive to them because I know they give exceptional service at a reasonable price in a timely manner.Chris Peterson
Graham is my dude! Quick turnaround and quality work. Will definitely go back again.
Been using Eric and his crew for many years and I’m always pleased with their service. I haven’t been there in a while because I have newer vehicles (16 & 17 4Runners) now but when the time comes for more I’ll be out there again. Joe C
I may have written one other recommendation in my of 50 years, but after doing business with Eric McCullough for 35 of those years it is time to write another one. He maintained and serviced my autos, my wife, kids and employees for 32 of those 35 years. He has stood behind the work on everything he and his employees have done. He operates his business with great honesty and integrity. I highly recommend doing business. with McCullough
Eric has been my service manager for years. He is always professional and easy to deal with. He goes out of his way to take care of your needs and makes accommodations to the customer when needed. They will ferry me and my car to and from their shop (I live within blocks) and I appreciate that very much. Everyone at McCullough is nice, friendly and helpful.
I spoke with Graham Monohan and explained to him that my 2013 Ford Explorer only needed a Flex pipe repaired. I took my vehicle to the shop and Graham called me back saying that it needed a Wheel Bearing replacement. I advised Graham to fix the Wheel Bearing, my wife went to go pick it up and once the guy drove it from the back there was this horrible sound coming from the engine. Now when I dropped it off there was no sound at all. I called Graham after a week, because I had not gotten my truck back, and Graham screamed at me. I advised Graham that he would lower his voice and apologize, because I had not spoken to him that way. When called back an hour later to see if my vehicle was ready Graham advised me that they needed to add a new part. It took them four days to get the part and add it. When Graham called me to pick up my vehicle, he advised me that I needed a new transmission. I used a different auto care shop, but they do not fix Flex pipes, so that is why I went to them. The auto care shop I used advised me that he heard McCullough did good work, but wasnt very familiar with them. I picked my car up and it sounded like it was going to fall apart, I took it back to the other auto care shop, he advised me that McCullough had DESTROYED my transmission. He apologized, and he informed that McCullough had done something to the transmission that he had never seen, and he has been in business for over 30 years. I have filled with the BBB, and I have a meeting with the Georgia Law & Consumer Protection to file a report against them with the State Attorney General. PLEASE DO NOT GO TO THEM!!!!!! I only gave it one star because I couldnt give a negative.
I took my car to the dealership for a check engine light and they couldn’t find out what was wrong with my car until I took it to McCullough Thanks Eric great work nice people good crew
Always professional, always reliable, and always honest with me. I will only take my car to McCullough.
Eric and Company are a first class operation! They get it right the first time in every time!They will pick me up and drop me off to make it 100 times more convenient. They treat me like family and look after my best interest not just their bottom line! These are the kind of people that I value doing business with
I have used McCullough for maintenance on my prior vehicle and received great service. Recently I had to repair my front bumper - I received an estimate for repair services that was reasonable. The estimated turn around time was less days than other auto shops. The best part was, the staff (Graham) was accommodating with my schedule and the repair was completed as expected/on time. The work completed was great.I absolutely recommended McCullough for auto care services.
Outstanding service from friendly folks. I have found my new go to place for car repair work!
IF YOUR TIME IS VALUABLE MISS THESE GUYS!! I am very very unhappy with the service I received here! I feel I was taken advantage of. My car was towed in early on a Friday morning because I heard what sounded like grinding coming from the front-end. When the tow arrived he pointed out that I had a flat and said that he didnt see anything unusual underneath when he pulled it on the truck so I asked to note it as having a flat. I spoke to Eric and he assured me that my car would get looked at ASAP but it was very busy to it may be the following day. I was cool with that. However I did not get my car back until the following Friday!! 7 whole days to put on 1 tire (car controls horribly now), an oil change and a gasket replaced! AND my car is making this loud noise when accelerating on the highway! I waa not loud before McCullough. My time and money was wasted dealing with them. I was NEVER offered anything but an apology. I spend over $1000 between getting repairs done and renting a car which should have taken a day or 2. Ladies please be cautious and have your husbands deal with these guys! Dont get taken like I was.
My vehicle was on the verge of breaking down while I was in Sandy Springs for work last week (I live in a different town), and my boyfriend had determined that it was a problem with the alternator. He helped me find McCulloch Auto Care, which was right down the street. Wed noticed the good reviews, and we took a chance! The staff is super friendly, professional, and kind. They were able to confirm our suspicions about my cars specific issues, and took us as soon as they could. I was so impressed with their customer service. They really went above and beyond to meet my repair needs, had a fair price, and worked quickly to repair the issue. I almost wish I lived closer just so that I could have my car serviced here more often! Great family owned business.
Able to fix issue with my 2011 truck other shops could not address- very hard to diagnose mechanical issue another reputable shops couldn’t figure out. Good prices, done on time, and with expert mechanics. Will have them work on all of my vehicles and highly recommended. Support a family owned business for a change!
I really appreciate the team at McCullough Auto Care. They are responsive to my concerns and get my vehicle taken care of in a timely manner. I trust them to be honest in their recommendations and to provide quality work.
These guys are great. They have taken care of both our vehicles and get us back on the road for in no time . If you’re looking for honest, intelligent mechanics in Atlanta I suggest you call the guys at McCullough and drive, sputter or get towed there.
They got the part fitted for me quickly. Professional will come back for sure on my other services.
Graham Monahan is amazing with military experience and auto expertise. Veterans understand each other very well. They most certainly are not the least expensive in Sandy Springs, but price quote how an automobile should be maintained.My mother’s car runs very nicely and Graham serviced her car, too. Quality and professionalism is found here. The cost of maintaining a car costs money; that’s just the nature of a depreciable asset.
We won’t go anywhere else. Eric and Graham know us and our cars by name and always take care of us. We love McCullough and are thankful to have mechanics we trust.
Eric was amazingly helpful to work with. Great communication around the whole process. He was great about calling out things that could be done without being pushy about doing them. Would highly recommend!
As an update: After leaving this shop, I wound up at the Ford dealership about 100 miles later with the same concern/warning light. Another $160 plus to Ford and I finally have a car that drives without issue.——————-The car sat for days before they had time to look. Total repair time for coolant leak was 12 days.I see the owner replied. Let me specify that I spoke to the owner prior to making an appointment to bring the car in. He told me he had time. Then my car sat there for days before they even had time to look under the hood. I was rudely informed by the owner that I was lucky because “other cars had been there since March 1” and he hadn’t gotten to those yet either.Finally the owner lied about the most inane thing on my way out the door. First he insisted that they had not done an oil change and that I should bring the car back soon. Then he checked the oil and told me it looked pretty good and I could wait a bit. As I went to drive off, I noticed the sticker on my windshield had been updated. Suddenly he absolutely *personally* remembered the oil change and knew when it had happened. Hmm...
Friendly service, fair prices & quality work. What more could you ask for? :)
I would normally recommend this business as I have been here a few times. I went there Friday for an oil change. However, I honestly didnt feel safe. They have signs that customers must wear a mask. There was only one employee wearing a mask themselves. All the others didnt have a mask on. I feel this is disrespectful to their customers. I understand it can be uncomfortable but it is essential during these times.
I highly recommend McCullough. Theyre always professional, helpful, reliable, and friendly.
Got Same Day great service and got my engine issue fixed !!! Definitely would recommend
Paid $113.00 just for a upper water hose waited 4 hrs wont be back
This is the ONLY auto shop that will service my BMW 328i. They are cost effective, very thorough, and extremely professional. I highly recommend McCullough NAPA Auto Care!
This is my second time going to McCullough Napa Auto and its always been a very friendly and easy experience. The staff is very courteous and knowledgeable.
Would recommend to anyone that needs vehicle maintenance. They are the most honest and reliable mechanic service that I’ve dealt with. Thanks again!
Great price and service! More polite and patient set of people! Along with efficiency! Such a great experience overall
Came in for emissions and they exceeded my expectations! Saw headlight out, replaced it. Saw no oil sticker, checked it and put a little in it until i can get back in for change. While waiting you could tell these guys really care about their customers and the safety of their vehicles. Definitely will be coming back here!
We have used them for forty years. They are great. Always honest and helpful.
They started working on my car the minute I got in (as promised). Good value and really quick. Will use them again.
Eric was amazing from start to finish. I chose this shop for my repair based on previous reviews & Im glad I did. He made sure to, in my opinion, go above and beyond with his politeness, as well as helping to make the process smooth and to try to save me as many coins as he could, while still getting done what was needed. Very happy with this visit
I have an older vehicle so I see these folks more than my wallet likes. They are amazing, friendly, people that are a pleasure to work with. I cant recommend them enough.
I’ve taken my cars here over the years and have been delighted w the team. They’re honest, professional, knowledgeable, and will shoot you straight. Prices are fair and they’ll tell you abt issues that may or will arise in the future and to keep that in mind for future reference. Overall an A
Graham is great. Kept me informed of my repairs and provided an accurate quote. Pleased with the results. Walked away feeling this place is trustworthy and does quality work. Found them through nextdoor app and now I see why they have such great reviews.
Very friendly staff! Went here to get an emissions test for 2 cars and was in and out in 30 minutes or less.
Awesome guys, professional and friendly! Can’t recommend enough!
Honest experts . affordable compared to other places . Only place that was willing to work on my subaru head gasket and other axle work from maybe 5 places I went to .
I have used this company twice and was VERY impressed both times with the honesty, knowledge, and cost-effectiveness of the mechanics that I worked with.They were upfront with me on what I needed to do now vs what could wait, showed me where I could save money, and worked with me to make sure I had my car finished before I needed it that weekend.Again, very very impressed. I wouldnt take my car anywhere else in Atlanta.
I know for me one hard thing about choosing a mechanic is brushing off all previous notions I have about mechanics Potentially not treating my car how they would treat their own car. This place has done more than exceed my expectations. I got a phone call for every update, I got a thorough description of what was to be done and what was wrong, not only that, but where the dealership said it would take them two weeks to fix my car, these guys did it in less than 24 hours. I have never been happier to spend $300 in my life. Anything I need in the future, you can be sure I’ll bring it here.
I do not know if I can type out all that I want to in this review but let me say this. WOW!! Being a single father with a busy schedule I cannot tell you enough how grateful I am for Eric and his team! I have been taking my vehicle to them for over 2 years now and I would not go anywhere else. The honesty, timing and keeping their word every single time is simply priceless! They have saved me so much grief because of my current situation. For all you single fathers out there...these guys got your back! I only have one vehicle and my son and I depend on it being in the best running shape possible. Eric and his team go out of there way EVERY-SINGLE-TIME. During these special times where its harder to get even the simplest things done, that has not slowed down this business. They still give 110% with every customer and are sympathetic to their customers unique situations. People, dont look any further for a shop that you can trust and count on. You will simply waste your time and find no better service in Atlanta. Eric, I want to thank you from the bottom of my heart for everything you and your guys do. Having open and honest communication with you is always a pleasure. Folks lets do our best to keep these guys busy!! They deserve everyones business! A++++++
A staff of gentlemen ready to answer every question with a smile and great knowledge. They not only gave me a good estimate but they completed the work a day early! I highly recommend McCullough NAPA Auto Care to you. You will not be disappointed by the care they put into your vehicle.
My experience was surprisingly excellent. I was greeted immediately before I could actually get out my car. Eric was professional and friendly. Eric Followed up with me has promised. I really like that Eric shares real honest timing/wait expectations.
Honest and fair price!!!I went in for 60k mile service. They said I only needed oil and cabin air filter changed. That is refreshing honesty! Saved me big bucks! This will be my new shop for my car service. ☺
What more is there to say? These guys are amazing. Their service is very thorough and quick. I was so worried about the cost of my repair but Eric and Brian put me at ease with their extremely reasonable prices! My truck is running like its brand new again and I cant thank these guys enough!
This place is a life saver. Great communication, great service, and very professional people. Eric worked with me through my whole repair. Kept me updated through out the process and fixed the problem on my car at a fair price. I will definitely make this my new place to go for all my car repairs and maintenance needs, along with sending my friends their way.
Always a great customer experience. Very trustworthy and professional. Highly recommend!
Fixed the problem and made my truck run like new again.
Had experienced front tire damage hitting metal debris on I-285 just before Rosewll exit. Immediately exited on Roswell and saw NAPA sign and pulled in. Place was busy! But got attention immediately by Jeff service worker. Got tire off my car no waiting. Wow! Determined rim bent but tire still good. He could have sold me a new tire and i would have not known better. So appreciative. Then met with Eric McCullough and quickly arranged to have rim fixed. I decided on new tires for safety and were worn. Eric got me great deal on tires and had my car fixed SAME day. Eric runs a super customer-focused operation. Kudos! Bruce Fike
This place is probably the best auto repair shop I have ever been🚘😊
As usual, another great experience. They are honest, great mechanics, and great guys.
Extremely helpful, knowledgeable, and professional people. Would definitely go here again if I was in the area and needed them!
Quick and excellent service. I was turned away at my regular mechanic because he said he didn’t know how to do a transmission fluid change. This was my first time ever going to McCullough auto care, and I was very happy with my service. They were able to see me immediately and were patient with me considering the circumstances. Eric was great, and even matched the prices of another mechanic down the road. I will be back! Would recommend!
I was so impressed with these guys!! Family business and the guys are professional, efficient, and personable. They got my part quickly and fit me in so I could come while my kids were at school. They went the extra mile (no pun intended) to consult with another auto body shop to make sure the repair was stable. I will be coming back for all future auto needs and will recommend them widely.
This place is right by my house. I was really happy with the customer service. I was worried about affordability and turn over but they were efficient and I will be back for any future needs.
My experience here was great! Fast, curious, and fairly priced. I didnt think a repair shop like this existed. Ill be a lifelong customer.
This has to be the best shop in town! When I got my car fixed the last time, It drove live new. Ive never been so happy to get my car fixed in my life. They were very friendly and honest. This will be my go to place from now on. Not too far from my house which is a huge plus but even if it were, Id be game to making the trip. Thanks for being honest and giving great service!
These guys took great care of me. Ive been to many different repair shops in my life. The positive energy as well as the great work done by these guys takes the cake for me. I dealt with Eric at this location. The family vibe I felt from Eric and the rest of this location is a vibe I look forward to whenever Im in need of any sort of service, from a grocery store to a car repair shop. These guys are humble and do great work and great work deserve great gratification. Thank you guys, I will be back. I definitely recommend this team.
I own and automotive repair business in Jacksonville, but my wife lives in Atlanta and needed tires for her car, so I know good service and fair pricing in this industry. I chose McCullough because of their good reviews and they did not disappoint. They were very professional and took good care of my wife. I would highly recommend them and will continue to use them for her service needs.
Always extremely professional. Willing to work with customers. Sadly, car repair is expensive but they have worked with me. Graham has been extremely helpful with issues my daughter was having with her car while we were at another mechanic in the area. We asked on Nextdoor for recommendations and McCullough came up numerous times!
The team at McCullough Auto Care are so friendly, thorough, and timely. They know the cars bumper to bumper and how to properly diagnose the problem as well as do scheduled maintenance. They really work with you to do what is necessary to make your car safe and not hit your wallet too hard! I can say that I trust Eric and his team with our cars.
Only great reviews? Dont be fooled.
Honest pricing...as promised timely repairs... and good customer service! - I keep coming back to McCullough with a different vehicle (Nissan Truck/Honda Truck/Honda Car) and they knock it outta the park every time!
Eric at McCullough has been taking care of my familys [multiple] cars for over 10 years now. A Volkswagen, a Nissan, and 2 Acuras: Theyve done minor repairs all the way to major transmission replacements. Eric is trustworthy, honest, and tells you what really needs to be done versus what can wait. Their prices seem reasonable (although in fairness I havent been anywhere else recently b/c Im so pleased with them), they are timely, and always communicate what the car needs in detail. I cant recommend these guys enough!
This shop is the best. They did everything they could so I would have minimal time without my car such as having all parts ready before they scheduled the repair. They are super nice and no surprises on price. They opened up my bumper and found a part was damaged. They could have left it the way it and no one would have known but they were honest and did the right thing. I recommend 100%.
I had an intake manifold replacement. While the cost was slightly more than I would get at the dealership, I dont regret this experience in the slightest. These guys are wonderful. My car runs like a dream and they took care of my car as if it were their own. Not to mention they ASKED me first before running a courtesy safety check AND they caught concerns that others I have paid to check for didnt! I am definitely making them my go-to mechanic. Thank you so much you guys, youre doing wonderful.
This is an amazing repair shop. I am a new customer, and have been treated as family throughout my car repair process. I have actually used them twice in the last few weeks, and they have been timely, professional and always friendly. They are also cheaper (or, more honest) than other repair shops that I have used, including ones that gave me estimates for this previous repair. Brian, and Eric, has earned my entire families business for years to come. If you need anything done on your car, come here first!
This place has fantastic service times and an extremely knowledgeable staff. First time I went was for an emergency tire change and it went even more smoothly than I would have ever thought possible. Definitely recommend for any/all vehicle maintenance.
My truck broke down when we got to Atlanta on the way to Disney world. A local stopped to help us and recommended this place. This place got me in and got the radiator fixed for a very fair price and on our way the next day very quickly. I was so impressed and its no surprise they are very busy. Thank you so much and my family all got to the resort and is having a great time!! These people are great and will get your vehicle fixed for a fair price. Plus, you get Napa warranty all over the country at least I did on the repair I got. Please support them!!!
Very honest mechanics. Eric kept me in the loop with my cars progress. I got the car back in a reasonable amount of time considering the work that had to be done.
I paid almost $1000 for them to fix a problem with my car, just for them to make the problem worse and then tell me they had no idea what was wrong with the car. But at least they were polite.
I live in Brookhaven and work in Duluth and pass dozens of auto repair shops on the route. I will forever go out of my way to go to McCullough. This is hands down the best repair shop I’ve ever been to. They are honest, kind, and treat each customer with the utmost respect. I’ll never take my cars anywhere else!
Can’t say enough about the great customer service and overall experience at McCullough auto. They knew everybody by name and you could tell they had made many lifetime customers. Brian helped me out and was a pleasure to work with. And most importantly they did a great job and the price was fair. I will definitely use them in the future. Great job guys.
I really trust these guys. Great mechanics.
Great people, good service
I have known Eric and the facility for over 30 years. The service from both a customer and repair stand point is excellent. You can expect to be treated with a high level of professional performance, and courtesy.
Could not be happier with the service I received at McCullough NAPA Auto Care! The gentlemen that helped me were very professional and made me feel at ease in a stressful situation. Would definitely recommend!
Brian was so great and understanding! I would definitely recommend McCullough to everyone I know.
Always great service. Always a fair price for very highly skilled technicians. After 20 years of depending on them, Ive come to trust McCullough Auto Care blindly.
My oldest son, after being a patron for about 7 years, referred me to McCulloughs 2 or 3 years ago. Ive relied on them exclusively since. I own a 20 year old vehicle that was previously owned by my deceased father. For sentimental reasons, it important to me that the vehicle be well-maintained. The care and quality of service McCulloughs provide is unsurpassed. As a single woman whose knowledge of automobiles is practically nonexistent, its crucial that I build a relationship with decent, reliable, trustworthy, honorable, knowledgeable service providers. Everyone who works there is of the same outstanding quality, whether they are a member of the McCullough family or an employee. Im so happy to have been directed to them and so impressed with their service that I referred my youngest son to them. For what its worth, McCulloughs has my business for life!