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RBM of Atlanta, Inc.
7640 Roswell Rd, Atlanta, GA 30350, United States
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RBM of Atlanta, Inc.
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Re
Review №1

We had a 5 star experience with our salesman Don Bonura at RBM of Atlanta. He worked very hard to find me just the right car with all the bells and whistles that I wanted. I love my new car. He also helped us get a great deal and we were very pleased. The dealership finance and customer support employees were great and awesome to deal with too. I would highly recommend using RBM of Atlanta. Go see Don for a great deal and excellent customer service.

Sh
Review №2

I got a nail in my tire from driving through the construction project that is Atlanta - tire went flat as a pancake quickly! Jordin Mendez from RBMs Roadside Assistance was super helpful and friendly - arrived at my house as soon as he could and changed the tire. Thanks Jordin!

Pa
Review №3

I purchased a Mercedes from RBM of Atlanta. It was the most wonderful, stress free purchase of buying a vehicle I’ve ever had. They are professional from the time you walk through their doors to the time you leave. I want to especially thank John Johnson who is an awesome sales person. I especially liked Jordan the Product Concierge and Casey who helped tremendously to make the financing go so smoothly. The entire process was effortless and handled so professionally. I will never consider buying a car through any other dealership than RBM! I loved the entire experience and would highly recommend them.

Ga
Review №4

I recently had a roadside technician, Jordin, come out to my house to program my neighborhood gate remote and garage door remote on my car. He was great! I’m so glad I had him come out! It’s so my easier to push the buttons under my rear view mirror than to dig through my middle compartment trying to find the remotes. Thanks Jordin!

Be
Review №5

Battery died on wifes car. Called RBM. Sent Jordin to our home to replace the battery. Been a long time since weve seen a house call! Jordin was great. Friendly and knowledgeable. Great Service!

Am
Review №6

Special thanks to Mr. Gerry for making this purchase so convenient and professional.So happy with the 2019 Infiniti QX80 that I purchased fromThem.

B
Review №7

Excellent service department. Brian Butcher and Brandon Doyle quickly addressed my service needs.

Ge
Review №8

Rachel was amazing. She made the car buying process painless and her customer service is top notch. The whole entire dealership had a friendly atmosphere. If you are in the market to buy a car, I highly recommend this dealership. You won’t regret it

Ca
Review №9

Im giving Jordin M. And RBM Roadside 6 Stars 🌟🌟🌟🌟🌟🌟! In addition to the calling ahead and keeping in touch to manage my expectations, he was prompt and also very efficient at his diagnosis. He shared (in laymans terms thankfully) the potential root causes and several solutions. His pleasant demeanor was a plus.

na
Review №10

Jordan Mendez was AMAZING. He showed up with a positive attitude and was very nice. He got the tire replaced within 10 minutes. If I have any issues with my Benz in the future, I will definitely ask for Jordan. He was truly great.

Ma
Review №11

I recently took my Mercedes C300 in for service for a faulty headlight issue. My experience from start to finish was absolutely first class. I was immediately welcomed by a friendly team member who guided me where to go to get my car checked in. The receptionist greeted me and quickly assigned me to Steven my service advisor. Steven took my information, offered me a loaner vehicle, and swiftly had had me on my way. Before I even left the parking lot, I received a text message with contact information should I need to get in touch with Steven. Throughout the service period, I received text message updates as to the status of my car. I was notified my service was completed and when I arrived, Steven greeted me and explained that it was a simple software error that caused my issue. I received a complimentary car wash and left a happy customer. Steven later followed up with me thanking me for trusting RBM with my car and welcoming me to contact him if I had any questions. It was a great experience and will certainly use RBM of Atlanta for future service needs.

Aa
Review №12

We had a great experience working with Doug on the purchase of our first Mercedes! He was friendly, knowledgeable, and very easy to work with. RBM had the exact car we wanted at a great price. Living out of state, we made the three-hour drive to the dealership and took the car for a test drive. After the test drive, we had our trade-in appraised and the rest of the purchasing process was seamless and quick. We highly recommend working with Doug and would absolutely purchase another car from RBM!

Mi
Review №13

We had the distinct pleasure of purchasing our Mercedes Benz from Ryan Lane at RBM of Atlanta. He was very personable, customer oriented, and knowledgeable about the Mercedes brand. He was not pushy and really allowed us to have a great experience buying our new vehicle. He kept us informed through each step of the process and displayed a great work ethic. RBM of Atlanta should be proud to have Ryan on their team! Thank you Ryan for the great customer experience! You have truly earned our repeat business.

Je
Review №14

Don took great care of me! I did not feel like I was in a car dealership - everything was very transparent and easy. They made me a good deal and explained everything in the process. I am very happy with the car that I purchased. I visited several dealers and looked at several cars before deciding, and RBM was the best experience I had. I could not wait o leave the last dealership I visited and head over to RBM to buy my car from them!

Ja
Review №15

Just wanted to give a thank you to the sales team. My grandmother and daughter went to the dealership looking to purchase a Mercedes G550. One might not suspect an 83 year old woman may want such a vehicle, but that’s what she wanted as she no longer wanted her H3 Hummer. She had previously went to Mercedes Benz of Buckhead where the salesman didn’t even bother to show her any of the vehicles she requested and eventually left her unattended until she eventually just left.Well this same 83 year old woman went down to RBM Mercedes and purchased her vehicle from a sales team that was happy to help her. Never judge a book by its cover. Thank you RBM family for assisting her. I purchased my first Mercedes from Colin Harrison years ago before he was a manager and also had an excellent experience, and will be back soon to upgrade my E class.

Gr
Review №16

Cannot speak highly enough of this dealership. Swift and friendly service. Beautiful showroom and good people. I would definitely buy here again!

Sr
Review №17

Ive never had such an amazing experience buying a car with a dealership than this one. I dealt with Robert Scobie to buy my first Mercedes. He was extremely patient in answering any and every question I had about owning a Mercedes. No sales ploys to lure me in to buying one, they just were there to only sell me facts about Mercedes cars. Robert and everyone involved in the dealership made my experience so memorable that I purchased the car the next business day without even considering any other options. Highly recommend this dealership for folks looking to buy a Mercedes!

D
Review №18

Went in looking for a Mercedes SUV. The sales person we got just was not helpful. They wanted to see us the most expensive car and not care about budget. No effort to find a car somewhere else. Would caution people to check before going there. We ended up going to Mercedes of Marietta and they were great.

Ak
Review №19

The roadside assistance was phenomenal and seamless! Jordin Mendez was friendly and knew his stuff! He had my car back in action in no time. I am so happy to be a Mercedes customer. :-)

Ro
Review №20

Jordan, from Roadside Assistance, came to my rescue when my battery gave up its ghost. He got me back on the road quickly and without any effort on my part. He arrived with a new battery, quickly installed it, tested it, and closed the hood. Thank you Jordan! Job well done!!!

Je
Review №21

I’m giving this place 5 stars simply because of how awesome Rachel Collins is as a car saleswoman! She’s honest, knowledgeable and down to earth..not like the normal pushy salespeople. I bought my c300 about 6 months ago with RBM and my experience was great with her so I came back with my best friend, who also bought a c300..Rachel went as far as taking pics of us next to our cars in the rain..gave us poses and everything. She genuinely loves her job and it’s evident! She’s a great asset to this company, no doubt! Malcolm was also very knowledgeable and great at what he does!On the other hand, I also came here for my service B maintenance while my best friend looked at cars and that experience was trash. I was given a loner and told my car would be ready on Monday. I explained I work Mon-Fri and literally took a half day that Friday just to come in so he said he would give my file to his partner so I could come back Sat since he wouldn’t be there. His partner never called me.. I called an hour before close to figure out what was going on..I was told my car was ready and I could come..I stated I was an hour away but I was coming..I rushed through traffic all the way from Fayetteville..got there 4:05, 5 min after close and was told the guy who had my file had left even though I said I was coming. I explained my issue..she made calls and they brought my car but it was not cleaned at all..I asked why and was told their car wash was down..even though I know my best friend’s car just got detailed after her purchase smh

Lo
Review №22

After letting my 2007 Benz sit for the better part of 7 months, the batteries were completely flat. Jordin from RBM Roadside came out and replaced my starter and auxiliary batteries. He was prompt, professional and pleasant throughout. I highly recommend RBM Roadside service.

Em
Review №23

Had a wonderful experience today with Jordin with roadside assistance.He was very knowledgeable and came to help me quickly. I have always had a wonderful experience with all of my service appointments etc. at RBM Atlanta. Strongly recommend!

R.
Review №24

Detailed and Hard working service representatives. Relaxing and clean atmosphere. Tremendous loaner collection available!Definitely the best location to have your Mercedes Benz serviced!

Jo
Review №25

A great service experience for my 2020 Sprinter. They addressed the issue quickly and under warranty. They even corrected an issue caused by a 3rd party (Winnebago) under warranty! Charles knows his stuff!

ro
Review №26

Jordin with RBM roadside was outstanding. Once he got the call that I needed roadside assistance he was quick to make it happen. After a brief discussion it turned out that I probably just needed a battery. He picked one up and installed it at my house in no time. Jordin, is professional, and highly skilled at what he does.

An
Review №27

Jordin Mendez provided excellent customer service when replacing my battery. He was prompt and knowledgeable. I would recommend him to my friends and relatives.

Ph
Review №28

I had the absolute worst experience with rbm Atlanta .. I can honestly an confidently say that Steve Edwards didn’t care to even try to get me financing through other banks he told me he only tired through Mercedes, an they declined an that’s it. So he ran my credit to barley try to get financing an brought my newly built credit score down even more… But what I find extremely weird I was approved by capital 1 for a brand new 2021 50,000 vehicle with 20 percent down. And I was willing to put 27+ percent down on a used 2018, 30,000 vehicle . He told me “we don’t use capital 1 because they don’t pay “ what ever that means. He didn’t even say I would have to put more down which I was comfortable doing he just told me it couldn’t happen… I would really like if someones from rbm Atlanta who cares to help a paying customers get the acute amount of financing I need to contact me . I even drove to the dealership when I didn’t hear back from him an he wasn’t answering his phone. I didn’t even get to see Steve face to face he sent 2 young lady out with a cell phone to tell me he’s in a meeting. a lot these people working at these places don’t know how they can let their personal judgments block a lot of positive hard working people and tarnish such a luxurious brand.

ka
Review №29

Jordan was the tech who came to our home to help. He called on the way to let me know he was on the way. Once on site, he finished the work in under 5 minutes. He was most helpful and solved an issue I had with the car for over a year. If I ever need assistance again, I hope it is Jordan.

Ra
Review №30

Nice showroom. Sales people should be better trained on EVs.

CR
Review №31

Eric Koenigsberg has been my car salesperson for many years. He is extremely knowledgeable and the consummate professional. He always goes the extra mike and remains helpful even long after the purchase. I love Mercedes and RBM, but Eric makes the experience special.

Sy
Review №32

This is a great dealership! The service department always provides excellent customer service from start to finish. The building is super clean with great ambience. We also needed a loaner which was in excellent condition.

Cl
Review №33

Looking for Certified Pre-owned Mercedes-Benz? RBM on Roswell Road is an excellent choice. They sell quality upscale automobiles sure to please. From compact Mercedes cars to G-Wagons, the inventory is sure to please.I loved how meticulous the cars were as most are in prestine condition.Purchasing in this first class environment was stimulating and I appreciated the professionalism and courtesy of each staff member. Even the maintenance workers and car cleaners were attentive to our presence.Whether shopping to buy or dreaming for the future, take a visit to heighten your inspiration.

I
Review №34

Jordin Mendez provided excellent roadside assistance.He has a wonderful disposition

Zo
Review №35

The professionals are always diligent, kind, and comprehensive. They dont charge or over-sell unnecessarily. Couldnt ask for more!

Al
Review №36

Jordin came at the appointed time and quickly took care of our problem. It was a nice convenience that he came right to our house.

St
Review №37

Gerry went the extra mile to make sure the car was right, and the staff stayed late to close my deal. I came from out of state, and I appreciated their efforts. Positive experience.

th
Review №38

Be Aware!!! Recent review from David is true, Spoke with seller Darren about purchase GLE and have to pay over stock price $ 5 k is unbelievable. Certified dealer and do business like on Bazzar . No, Thank you!!! I go different dealer !!!

Ja
Review №39

Jan Weinberg and the service staff I worked with today were exceptional!

Sh
Review №40

It was a great experience working with Eric Koenigsberg for the purchase of my vehicle. Hes polite, knowledgeable about the features of the vehicle, patient and attentive. I have purchased from Eric in the past and he does not disappoint. I look forward to purchasing from him in the future.

Ra
Review №41

Darren blatantly lied during a possible sale. If they lie about something like this, what does that say about their integrity and customer service. I’m in sales as well. This is a picture perfect example of “get lost” type of response. Be ware of Darren.

Wi
Review №42

The best dealership in Georgia 2 mechanic s are good friends of mine Im comfortable with and sure of there knowledge dedication to your service thank you Chuck willingham and Rob rainey

Ph
Review №43

Masterful, professional and seamless car buying process.They hit all the bases from following up with online inquiry with phone call and email to the actual financing and final purchase. This is my second vehicle purchase from RBM in the last 2 years and they have won me over from Lexus. I am really impressed with their operation and coming from a former automotive salesperson that is certainly no small feat. Kudos to RBM on a sensational job! I highly recommend them to be your One stop shop when you are making your next Mercedes Benz investment with no hesitation

Al
Review №44

I just got my fifth Mercedes from RBM of Atlanta. I know I have a choice of dealers. RBM is the one that makes it easy to negotiate a deal. I have worked with Eric Koenigsberg over the years and find him straight forward and patient with all my questions.... and when you buy an expensive car, you kind of want to have all your questions answered. I think what ultimately brings me back to RBM is their ease of the buying process and their service team gets things right the first time, can get you in at a convenient time, and usually have loaners available. I cant say that about many other dealerships.

Da
Review №45

I have been a customer of RBM/Atlanta. I recently went in to purchase a new GLE for my wife. They wanted to charge $5000 over sticker for “market adjustment”. I went to their sister store in Alpharetta. Funny. No adjustment. I despise price gouging, and, make no mistake…that’s exactly what it is.

Th
Review №46

Dons the Bomb! I purchased a pre-owned 14 ML 63 AMG from RBM. My sales consultant was Don Bondura. The best quality of his was that he was not pushing me to buy it. He simply showed me the features, let me drive it as long as I wanted, and then I was ready to buy. There was absolutely no haggling or back and forth or pressure. I was amazed that the deal was so easy, but I was satisfied with my trade in number as well as negotiating a lower price on the AMG. I think it was a win-win and I cant say enough about the professionalism of Don and everyone involved there at RBM. I would highly recommend Don and RBM.

Ha
Review №47

I had a terrible experience with this guy named Mitch Griffin .I have 2017 GLS 450 I changed all my tiers with them about four months ago and then I had a flat tier which covered under tiers warranty(1year warranty) I called, they said yes you are covered .I scheduled my appointment a week latter 7/24/2021 at 1:30 pm as they don’t have earlier availability, when I arrived today in my scheduled appointment on time, I was asked to wait in the waiting area and he will come help me, he came to see me 15 minutes after my appointment time, he never greeted me, he came yelling from cross the room not even mentioned my name “ you are here for one tier ??” I have never met the guy, didn’t even know he was talking to me, I stood up and said “yes”, he was obviously angry with me not sure because my last name is Hussein or because of my skin color, he walked in front of me and I followed ( although he didn’t asked me to ) he sat down in his office chair and left me standing, he checked his computer print a paper he said “we have the tier” we waked to the car and he said in a rude way If I have a tier patch why do I need the replacement!!, he took the car and asked me to wait in the waiting area to see what they can do, never give me an estimate time, I waited for 45 minutes for him to come tell me he made a mistake when he read the inventory and they don’t have the tier .. ..REALLY !!!!!!. My appointment scheduled a week ago and I drove 40 minutes and you have me waiting for 40 minutes and now you telling me you mad a mistake?!!!!!!!!!, he was just obviously don’t want to do it and never bother to let me know in advance .if your service scheduled with Mitch Griffin this guy Is disrespectful, rude and don’t value your money or your time ( being honest my regular service agent is Toney and he is always been a great guy, I have been coming there for more than 2 years but he was in a vacation this time and I ended up with this terrible experience )

Ce
Review №48

The service at RBM is great. They are always polite, friendly, and efficient. Thats rare in the automotive industry

J
Review №49

I always get my car serviced here, excellent service. No complaints

LO
Review №50

My salesman didnt notify us that the 2 vehicles we told him we wanted to test drive was sold before we arrived for our appointment. After we test drove a different vehicle so it wouldnt seem like a wasted day, we did give the salesman what we were looking for again he didnt even call us to say yes or no if a vehicle came in since the buyer for the store was going to get more inventory for the store. I went a purchased a 2020 F Pace Jaguar because of the poor customer service that we received.

Ma
Review №51

Wow, what a selection of new cars at one lot, and another treasure trove of used cars at another! My wife and I found some really nice used cars we would like to buy.

Er
Review №52

Worst service! I recently had my car towed to the dealership (system malfunction) and was left car less for over 4 days, due to “lack of inventory of loaner vehicles” which was a lie, as soon as I returned to pick up my car, I noticed there were plenty of cars available.I did not enjoy the customer service I received from the dealership this time at all.. it was horrible to say the least. Then they tried to charge me over 2k for service, which I refused.I will never be returning to this dealership ever again.

Ja
Review №53

Service was slow

G.
Review №54

We couldnt be happier with the friendly, competent customer service we received from Don Bonura, our Leasing and Sales Consultant. Don demonstrated a very high level of commitment to finding the right car for us and always followed up on a timely basis. What really impressed us was his knowledge and awareness of the cars features/functions. Based on our experience, we wouldnt hesitate to do business again with RBM!

Je
Review №55

On December 3rd 2020 my goal was to get a car. I really didn’t know exactly what kind of car I wanted but I knew what kind of experience I wanted. I’ve purchased a car before and my experience was exhausting, overwhelming and constantly feeling unsure about the purchase. Being from Miami everything seems pressured or some level of a scam.My experience at RBM of Atlanta was beyond anything I could ever imagine. From the moment I was introduced to Jimmy Hill I instantly was put at ease. Jimmy was kind, funny, professional and filled with passion and knowledge. He explained everything to me in a way that I was able to understand exactly what I was purchasing. What I was investing in and the longevity of my decision. I did not feel pressured. Nothing felt forced. He was warm and kind and guided me to the best purchase for me. Jimmy Hill introduced me to the rest of the staff which later became my Mercedes family. I’ve had my car for a month now and I still smile and constantly think about how helpful Jimmy Hill was and continues to be. I am so grateful and thankful for Jimmy because of him I’m driving the car of my dreams.

Al
Review №56

Cameron in the parts department is pretty lazy but the rest of the staff was helpful.

As
Review №57

I bought my Mercedes at RBM of Atlanta and I always take my care there for service. I took my car to have a tire replaced and to have my A-service done. However, when I picked it up yesterday my car hadnt been washed and no one called to tell me that my rim was damaged. I was really disappointed that my car was still dirty but also the fact that I have tire/rim insurance and no one called to ask if I wanted it repaired. My usual service person was out on vacation and it definitely showed. It may seem like a small thing but I was very disappointed with the customer service.

Mi
Review №58

Very friendly bunch of people. Everyone was helpful!

Ul
Review №59

Gerry Modzelewski had some great customer service skills helped me a lot during my first purchase. Amazing experience.

Ca
Review №60

We have purchased or leased seven new vehicles from Eric Koenigsberg at RBM of Atlanta over the last 20 years. Eric is a very knowledgeable and helpful salesperson, but he is every bit as focused and helpful in solving any problems with the car after the sale, as he is in making the sale. Thats a rare quality in a salesperson. And RBM has consistently provided outstanding service over the years. RBMs valet service is an important time saver for us.

Pa
Review №61

Unprofessional! I made an appointment to have my navigation updated. I made the appointment 2 weeks in advance. I arrived and waited an hour only to be told that the system was down. Ok fine, the service tech said that he would call me Tuesday that was 10 days ago

So
Review №62

Weve had our vehicle for a few months now. Did an online order, waited 2-3 months and then took our vehicle home. Only to find the next morning that it was missing a very important feature. It was not a 4matic as we ordered. We kept it instead of waiting another 3 or more months. Salesman did not even apologize for the huge mistake. Kinda makes me wonder if it was known prior to us picking up the vehicle. We love our vehicle but I really expected better from a Mercedes dealer especially when purchasing a 70k vehicle. Shame on us as well for putting too much faith in the people behind the brand.

Di
Review №63

Efficient & polite experience.

Am
Review №64

This is our second time buying from Rbm Atlanta. This time we worked with Don Bonura. He helped made the process seamless. Even afterwards, he followed up to ensure we were good. I reached out to to Don a month after we bought the car with questions and he was still helpful a month after. We always have a great experience with Rbm. Will probably buy my third Mercedes from there.

Mi
Review №65

These folks have integrity. They misquoted me by a significant amount and honored the lower price at a probable loss. Really upstanding folks.

Ki
Review №66

Service Never answers the phone. Sales answers right away. That should tell you about Mercedes Service.

Be
Review №67

Don Was phenomenal. Endless knowledge on Mercedes-Benz and the Customer service awesome. I would highly recommend meeting Don when you go into RBM of Atlanta! 👏

Bj
Review №68

Asset vs liability. This dealership is a liability. Waited 25 mins to get a car wash after service ever was not updated on the status of my repair. Unprofessional parking staff. I will not go back and do business even if I have to pay more to another dealership.

Kr
Review №69

The best experience ever! Brian Butcher was my service advisor and it was a pleasure to have him. He is very down to earth with a pleasant personality. He also made sure my vehicle was serviced in a timely manner. Thank you! ❤️

Br
Review №70

I purchased a 2013 Porsche 911 via the Internet 12-1-2020 which can be scary. My salesman Don Bonura was very responsive and attentive to to all my questions and made for a great out of state buying experience. Used car manager Dave Markey also helped my out with a unforeseen problem which I was very appreciative. A Great dealer with high end cars and morals!!!

Ch
Review №71

Jordin (Roadside Technician) is outstanding! He is knowledgeable, communicative (kept me informed as he was en route) and then polite and no-nonsense once he arrived. He went straight to my battery (located under the back seat), where even my MB advisor didnt know where it was located, and he took care of me, advising me to drive it for 15 - 20 miles before I turned off the engine and to call the shop to find out how long the records show i had had the battery. Then to top it off, he called back the next day to ensure I was good and to find out what they said at the shop. His assistance was so outstanding, I asked him if I could write an evaluation for him. He told me how to access this review site, and I highly recommend Jordin and hope his managers see this.

Ow
Review №72

Nice place to service vehicle.

He
Review №73

Spectacular customer service in the service department. Everyone I encountered was nice and helpful even though I dropped my car off for a repair due to their MB recall, which cost me nothing while they gave me a newer Benz loaner to drive. Cant get better than that.

ja
Review №74

Gerry was great and super knowledgeable about the cars 🚗 I was looking for,Thanks Gerry

Do
Review №75

Our experience was pleasant. Our sales agent, Gerry, was professional, knowledgeable and personable. He went over and beyond to solidify our deal. Jordan was the technical advisor who covered all the operation procedures on a very high tech auto.

Na
Review №76

Mitch has always been Curious dependable and professional and professional

Co
Review №77

Even though they always look at me like I dont belong unless Im suited still great shop

Ra
Review №78

Great service experience.

Mo
Review №79

Jimmy Hill is an outstanding salesman selling outstanding vehicles - a home run.

Br
Review №80

RBM of Atlanta gave us the best possible service imaginable... and it all started with Jerry Peek. He helped us through the entire process of purchasing this very sporty sedan. Sedan? Oh, let me tell you...Fun, Fast, and Furious!Right out the gate (showroom), I was not disappointed. We ordered our 2019 Emerald Green C300 Sedan with the AMG Sports and Night Package (and other great features) months before the first build date, and it is a beauty for sure – it WAS love at first site.Getting into her was like I just sat into a high-tech jet fighter with so many great features it took a few days to get used to them all… but the best part was the 360-camera view… LOVE IT! So handy in tight spots and for parking so as not to damage the front end when parking near high curbs.As far as performance, for a 4-cylinder turbo, all I can tell you is buckle up for a ride of your life. The 9-speed transmission bolted on to the higher performance engine will take you on a joy ride that is unlike like any 4 cylinders I have ever driven.The ride might be a bit stiffer than what this 68-year-old would want, but it sure brings back memories of my youth, as I could never have imagined – and it is totally fun. Total control over so many different driving situations… It is so comforting to know she has your back, especially when someone is come up your backside faster than you think, and you want to change lanes… beep, beep, beep never sounded so good.We love her and so do others. The new Emerald Green is so sharp even people who don’t normally like green love the color. So glad I got the upgrade leather interior as well.Yes… this is the car I dreamt about when I was 16 but could never own… and it is now so affordable. Thanks, Mercedes-Benz, for the ride of my life. You have one furious contender with this energetic and spirited sedan. And thank you Jerry and RBM of Atlanta for making this such a pleasurable experience. Bruce S.

sa
Review №81

Dead battery on our 2017 CLS 550. Call Roadside assistance, Jordan showed up on time, was polite and pleasant and replaced the battery under warranty. Great service and great outcome. Second time we dealt with Jordin both were excellent experiences.

Ca
Review №82

Customer friendly and customer service focus. The establishment is very clean and welcoming. The Sales Manager Rachel was AMAZING! She was FUN and informative. She assured me throughout the process to take my time and she made the experience specifically about me and not about making a sale. I walked out with my new Benz and I feel really great about my purchase. Thank you RBM and a special thanks to Rachel.

Ja
Review №83

Excellent experience buying from RBM with the assistance of Jimmy Hill. He provided exactly the type of top notch, first class service I expected from a MB dealership. Jimmy provided excellent and prompt communication, was readily available by phone and text, took time to answer all my questions, and he definitely made extra effort to make sure that I was taken care of during the buying process. I bought the SUV from out of state and he made this process as smooth and hassle-free as possible. Even the follow-up phone call after the sale to make sure that the delivery of my vehicle went well was very much appreciated. I highly recommend Jimmy and RBM of Atlanta. Additionally, my GLS 550 arrived to my house immaculately detailed as if it had just rolled off of the showroom floor. Couldnt be happier.

Ro
Review №84

Blake has awesome customer service

Ra
Review №85

THIS IS THE BEST MERCEDES DEALER IN ATLANTA! Dennis is always so nice and stays on top of everything! He is always so thorough and amazing! I love RBM Atlanta!!!! They always have service coupons, and always have the best customer reps! They are sooo nice KIZZY LOVE HER! She is the nicest and most patient person that has ever booked me an appointment! She made sure my loaner was right which is always an issue! 10 stars today!

Ra
Review №86

Kevin = excellent service

JA
Review №87

This is the best experience I have had comparing all the other Mercedes dealerships service department. Outstanding job in customer service in the Atlanta area. Thank you so much.

Ka
Review №88

RBM of Atlanta makes purchasing a new vehicle so easy and pleasant! My advisor, Mr. Eric Koenigsberg, is always so knowledge, patient, and kind. Their service department is great too. Dependable and efficient. I would highly recommend this dealership.

Ve
Review №89

I recently bought a vehicle with RBM of Atlanta and I am pleased with how I was taken care of. I worked with Don Bonura, he helped with scheduling that suited best for me, showed me right options per my requirements and making this purchase possible. Highly recommend this dealership for a good purchase experience of a Mercedes. Looking forward to the ongoing service experience with RBM of Atlanta.

Ho
Review №90

I drive a tow truck they are always ready to help when I drop cars off

St
Review №91

This was the most painless car buying experience I have ever had. Rachel Collins was excellent. She had everything set up when we got there and we literally just had to sign and drive. Everyone we encountered provided excellent customer service. I would recommend RBM of Atlanta to anyone!

Ca
Review №92

I had the best experience purchasing my Mercedes-Benz GLC at RBM Atlanta! Jimmy Hill was such a good salesperson as he worked with me on price from the beginning, and stayed in touch with me throughout the week as I made my decison to buy! A+ service from beginning to end! Beautiful facility and the efficient process. Highly recommend!

Ne
Review №93

Jordan was so kind when he came to help me with my battery. He had to come over twice. 1st trip was to jump my battery and the 2nd to replace it. he told me to call him directly! So kind. RBM you are the standard for Great Customer Service!

Jo
Review №94

I brought my 2003 E 320 in and assistant manager Mitch took really good care of me. I had an unusual problem that was quite deceiving when you 1st look at it with my car. I would like to credit Mitch and his staff of maintenance technicians with listening to me when I explained in a little more depth the problem I was having. In a very short period of time the had the car fixed and running very well. Ive never had a facility listen to me and try to work with me to fix the problem like this facility did. I hope anybody who takes their vehicle here has a similar experience to me being is positive as it was.

Ma
Review №95

I recently purchased a S550 from RBM Atlanta and I couldnt be more please with the entire experience. The transaction was easy and no pressure. I am considering a new GL to replace my wifes GL550 and if I do trade, It will be with RBM.Thanks, Mark A. Kiser

Sh
Review №96

I’d recommend Brian Butcher as your service advisor. He took excellent care of my car, was timely, and communicated effectively. Great dealership.

Sh
Review №97

Id like to thank Jordin M. for his assistance. I was stranded at work and needed a new battery replacement. He was very consciousness of my time and delivered speedy service with quality. He even informed me of services to consider in the future which will be very helpful for maintenance of my car. Thanks, Jordin!

su
Review №98

They need to get the address right with Google.It is not so hard to do.

Mo
Review №99

Wonderful experience at RBM of Atlanta! I highly recommend Ken Straw. He helped me find a Sprinter to fit my needs.

ea
Review №100

Friendly and knowledgeable staff.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:7640 Roswell Rd, Atlanta, GA 30350, United States
  • Site:https://rbmofatlanta.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business&utm_content=website_button
  • Phone:+1 770-390-0700
Categories
  • Auto repair shop
  • Mercedes-Benz dealer
  • Brake shop
  • Car service
  • Oil change service
  • Tire shop
  • Transmission shop
  • Used car dealer
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:8AM–6PM
  • Sunday:Closed
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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