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Public Storage
13999 W 64th Ave, Arvada, CO 80004, United States
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Public Storage
Comments
J
Review №1

Quick easy check in, app to get in gate works great!

Vi
Review №2

Quickly set me up with my unit and had try it to make sure it worked.

Ma
Review №3

This is a great storage facility. The location is awesome, layout is great, and most importantly the staff is excellent. Special shout out to Brian for being so courteous and helpful, it was also a pleasure interacting with Dominick. Thank you

Ku
Review №4

Incredible customer service and very warm and welcoming staff

Ca
Review №5

Had a great time while renting a storage unit at public storage. The facilities were clean and well kept. Brian was very helpful in getting my account closed after moving out of the unit.

VI
Review №6

When I had units in the past they were great, clean & easy to pay rent. The proprietors were excellent.

Je
Review №7

Brian on the phone was so nice and very helpful. he got everything lined up for me. I went in the next day and Chera had a great smile and very helpful. She even saved me more money. I will come back if needed. Great overall experience. A 5 star rating.

Ca
Review №8

Emily was super friendly and helpful, made the whole process WAY easier than I expected! I couldnt be happier :)

Jo
Review №9

Staff hasnt been very friendly and I have extra automatic withdrawals on my card from them for random 20.00 amounts. I give them 2 stars for being clean and secure. But I feel their staff needs to work on their customer service skills.

Ly
Review №10

We’ve used this Public Storage location twice now and are beyond satisfied with our experience. Michelle is always cheerful and helpful and goes above and beyond for us. The place has always been clean and well maintained. When we were there today, she made a point to come by, say hello and to make sure that we were satisfied. What wonderful customer service.

Ma
Review №11

Super awesome place, Brian was over the top helpful and made everything very easy!

Ri
Review №12

Chera did an amazing job assisting me over the phone and in person, with selecting the right size unit to boxes, wrap and accessories for packing. It was a seamless process.

Ch
Review №13

This was the greatest moving experience of my life. Superb quality! Angie was such a blessing when it comes to customer service! Definitely the smoothest storage and moving experience of my life. Everything was beyond expectation and I 100% recommend Public Storage to others!

Jo
Review №14

Thank You Michelle for helping so much. Great service and follow up. Quick Response, big storage and great price! What a big help.

Ka
Review №15

Easy move in process and Brian was really helpful!

Ma
Review №16

Great service from Chera, she showed me an option that was better than what (I thought) I wanted. Convenient location, seems cleaner than most other storage places.

sh
Review №17

This is a great public storage both Chera and Michelle on 64th and Eldridge have been so helpful.

Sa
Review №18

I had a great experience working with Michelle. She was very helpful, providing the information I asked for and accommodating my schedule. Thank you very much, Michelle! I would highly recommend working with her at Public Storage.

je
Review №19

The Public Storage at this location gives excellent customer service. Michelle was very helpful after the passing of my father the end of January. She was kind and offered above and beyond assistance. I have to say the front office; however, was not helpful at all. My father was the only one named on the unit and the payment was due the first of February. In good faith given that my father passed January 25th my mother was paying his bills and did not get the payment to them in time. She was charged a $70.00 late fee which the front office will not refund even given the circumstances. This was and is the only disappointing issue while working on getting a everything settled. Michelle was beyond helpful and kind. The front office should take some lessons in compassion from her.

Ke
Review №20

Hanne is phenomenal! She always remembers my unit number and has always been helpful and professional! I have been a long time customer and will always refer family and friends! Thank you Hanne!

Te
Review №21

I had a billing issue over the weekend. Michelle called me on Tuesday? Michelle called me and let me know about it and she went to work on it and resolved my issue immediately. She made me a very happy customer! Michelle is very very good at her job delivering excellent customer service.

Je
Review №22

Michelle is so amazing! So grateful for her guidance as Ive never had a storage unit before. She helped me tremendously! Thank you!

Ro
Review №23

Staff was helpful. This is the 3rd time I have used public storage. Hanne was very helpful.

Jo
Review №24

Great experience with Michelle! Would highly recommend this facility.Michelle went over and above what we anticipated. She was so helpful and attentive to our needs. Thank you Michelle!

Bi
Review №25

Chera was very nice and helped me out alot. She showed me the unit first to make sure it was what I wanted.

Am
Review №26

Super quick service. The ladies were very helpful and it was very affordable. My first month was only $1 😀

Jo
Review №27

Hanne Helped me out and I’ll tell you wat,BEST CUSTOMER SERVICE EVER! I will definitely come back here to rent another storage unit in the future if need thank you so much!!!

sh
Review №28

Michelle is the greatest! She stayed late for us when we were in a huge bind. That’s compassion at its finest! Thank you Michelle! We appreciate u!

Da
Review №29

Thank you very happy with service with Chera very nice .

Ma
Review №30

Great place. And the staff is amazing. Hanne helped me so much.

Ta
Review №31

Michelle was great! She showed me the unit immediately and quickly got through the rental paperwork. She answered all my questions, was friendly, and efficient. The facility appeared to be clean and well-maintained.

St
Review №32

I needed a storage unit closer to my place. The prices are pretty straight forward obviously other fees and taxes apply. Overall the experience was truly great. The manager at this location, Chris, was SO helpful and personable. He went over all the questions I had and was happy to answer them. He was completely thorough when showing us the unit as well.

Ni
Review №33

Hanne was the best. She helped me find the right upgrade and was the friendliest work I’ve ever had at public storage

To
Review №34

Michelle is an absolute pleasure and delight to work with!!! She was extremely helpful, knowledgeable and has a bright, positive personality! She deserves a raise, I dont care how much shes making :D

Br
Review №35

We have been very pleased with our experience at this Public Storage! Michelle is one of the property managers on site, she is very helpful and has great customer service! We highly recommend this storage facility to anyone looking in the West Arvada area.

Co
Review №36

I worked with Michelle on getting a storage unit on a busy Saturday. Michelle was great, as she still took the time I needed to understand the best unit for my needs. I highly recommend this location, as the pricing is fair, and the service was great!Thank you

Je
Review №37

Clean, well managed facility. Hanne was very helpful

Mo
Review №38

Hanne was very quick, super helpful and very friendly! We love Public Storage.

Ro
Review №39

Great and friendly service. Super quick process.

Ka
Review №40

Michelle did a great job explaining everythin I needed to know. She was super nice, very funny and defiantly helped me with what I needed help with

Je
Review №41

Great customer service and awesome personalities! Hanne is very friendly and helpful, I could see her smile thru the mask ;)

Re
Review №42

Great customer service. Actually upfront and honest about the cost of the units and Insurance! Michelle was extremely helpful with the rental process.

Ly
Review №43

Theyre having a great Labor Day special and Angie is awesome. She is very nice, competent, and quick. The facility is very secure, clean and well maintained.

Ch
Review №44

This facility is great. I keep goods for my job here, and it’s always clean and accessible. The office staff is great, especially Hanne if she’s working. Helpful when needed, and very nice. Happy to use this facility and wound definitely recommend it

Ju
Review №45

I got a excelente service by Hanne I am very happy with help she is wonderful

Ar
Review №46

Angie was amazing and very helpful with the process of getting a storage unit rented. I was able to rent same day! Highly recommend this place and associate Angie. Thanks!

Lu
Review №47

Hanna helped me out with a storage unit. Very quick and very polite.........but was there for a couple months and they massively jacked the price up. No rhyme or reason and didnt let me know. I wouldnt rent a unit here if you are not willing to pay drastically more in a month or 2.

Je
Review №48

Thanks Emily and Angie and Hanne for being so awesome! I really enjoy having you all here.

Sh
Review №49

Great customer service! Hanne is so kind and helpful!

Au
Review №50

Hanne nice German lady, she was very helpful. :)

Mi
Review №51

I have been a customer at this location for a year and a half now,i have been very pleased with this facility. It is always clean & very well kept. I very much appreciate the manager,Hanne, she is always very friendly,pleasant to deal with & can answer any question or provide a solution if necessary. When i stop by to pay my bill,she knows me by name & unit#, always asks how my dogs are doing. I have dealt with other storage facilities before and have not received this kind of service. Keep up the excellent service...

Me
Review №52

We rented the unit online one evening simply based on location. The next morning we got a call from Julie explaining all the rental details and scheduling a time that worked best for us to come in and fill out our paperwork. Julie was all ready for us when we showed up and even greeted me by name. She was a total delight and made the entire process simple and fast. She even gave us some great tips for properly storing our items this time of year. I would highly recommend this location to anyone who needs storage with great customer service and nice clean well maintained units! Thanks Julie!

Ch
Review №53

Super easy to setup. Michelle was very helpful in explaining all the details and getting access to the unit.

Da
Review №54

Good location. Reasonable prices. Staff was not friendly when signing paperwork.

Ke
Review №55

Angie was great to work with! She was friendly, helpful and efficient. I would definitely recommend this location.

Je
Review №56

Michelle and Emily always help me with any questions i have and make my storage visits less stressful.

Mi
Review №57

Cody worked with me the first time to help me get into a great unit.My needs have changed and i needed to increase the size of my unit.Cody was extremely helpful, asking the appropriate questions to not only find a unit the size and price that worked for me, but he found a new unit that was located right next to the old one making the transfer amazingly easy. And when i came in a day early to transfer my things it was no problem. He is always extremely friendly and great to work with.thank you Cody!

Da
Review №58

If youre shopping around, just stop and pick this place/location. They have the best prices, a great location, and great customer service! The facility is very clean and well maintained.

Ke
Review №59

Hanne was fabulous. Would come back if I need storage again.

Ji
Review №60

Michelle was extremely friendly and efficient while checking me into my unit. Very professional and highly recommend!

hp
Review №61

Bruce was extremely helpful in getting everything straightened out with my unit. Literal life saver. This location is a great place to invest in. Give them your business!!!!

Da
Review №62

I was able to rent my storage space within 15 minutes, and was impressed with the customer service provided. Even though I was late, even within 20 minutes of closing, Julie was willing to help with the initial set-up and paperwork. Never showed any sign of a rush, was very helpful and took the time to make sure my code worked on the gate. Thanks again!

Li
Review №63

I love this place. Excellent staff & easy access.

Ka
Review №64

Clean facility, friendly service! Very knowledgeable about all that various options. Reasonable prices!

Sh
Review №65

Michelle is friendly and efficient; it took about ten minutes to get the storage unit set up.

An
Review №66

Angie did a wonderful job setting me up with my storage unit. It was quick and painless and the facilities are in great shape!

Fr
Review №67

Worked with Alex yesterday to get a storage unit and she was fabulous. Answered all my questions before I could ask and when I placed my reservation online, she called me right away to confirm it. We also met with the property manager Hanne a week before to check out the place and she was great too! Gave us a tour of the property and gave us the info we needed. First impression was great and I hope it stays that way throughout the rental process! I recommend this storage facility not just for the cheap price but the customer service as well.

S
Review №68

Michelle took great care of us and was very professional and courteous. This is our second time using them and I would highly recommend Public Storage.

Mi
Review №69

Excellent service. Loved the front desk hanne. She was very fast and friendly I would recommend this for anyone who needs affordable and a decent well maintained unit...

Lo
Review №70

Buyer beware. Storage locker was broken in to. Management was less than helpful or too concerned. Number one question... dont you have insurance?

Kr
Review №71

Great, easy experience at this location. Hanne in the front office is by far the most pleasant person to work with. She made everything super easy and fast. I would definitely recommend this facility.

Ga
Review №72

Melissa was very positive, helpful, professional, and willing to answer all my questions. She took me to the unit and even made sure I was not getting (or paying) for more than I needed. The place is spotless and Im so glad we chose PS. Thanks a million.

Da
Review №73

I recently rented a unit at this location. Cody and Angie were absolutely wonderful. The paper work was fast and explained very well by both of them. Also, they could not have been any nicer. Overall it was a pleasant experience and I would recommend/refer them and their location to anyone in need of some storage. As for the unit, it was very clean and the space was more than adequate, it is also easy to access, as it is an inside unit. Great location!

Re
Review №74

Lots of great Packing Supplies and the staff was great. Angie Diane was super helpful, I recommend this location!!

Lo
Review №75

Pretty good place. One entrance in and 2 out. Motion detectors everywhere as well as cameras. Makes my stuff feel safe. There are a tonne of spaces varying in size. People that work here are nice and know their business. The only bad that I can really see (-1 star), is the price. I know storage places have been raising the rates due to the lack of housing but $198 for a 10x15 seems like a lot. But none the less, it has worked fine for the past moths that I have needed it.

Ka
Review №76

Michelle was awesome and quick to help me with my unit. In and out in less than 10 mins

Pa
Review №77

I went here to purchase packing paper for my move. There were choices- a 5# roll or a 10# roll, well-priced. Angie was efficient and helpful.

Da
Review №78

Just dropped off my payment to Celina here at Public storage. What a friendly and upbeat personality. Its nice to see they have someone on weekends who is as nice, courteous and professional as Cody during the week. Thank you both.

Br
Review №79

Great business. It is well run, clean, secure, and the staff have excellent customer service skills. Meghan bent over backwards to help me on very short notice and made the extra effort to help accommodate me in renting a unit late on a Sunday afternoon.

Ja
Review №80

I made a reservation on a unit earlier this week online. Cody called back within 30 minutes and scheduled an appointment, and was very friendly and helpful. When I showed up for my appointment Julie was just as friendly and helpful. After taking us down to see the unit we reserved, she had us signed up and out of the office in about ten minutes. I was very happy with whole experience.

Jo
Review №81

Angie was great. Got into my storage unit within a half hour. Showed me an indoor and outdoor unit. Super friendly and a great value.

hu
Review №82

Hanne is the best storage unit manager I have come across,, she is the nicest and more informative then all the others I have used over the years, Don is also very good at this business. I will refer all my customers in my insurance agency to use her self storage facility when moving from home to home. Thanks guys.

Ni
Review №83

Hanne Mona and Chris the staff here are very nice and helpfully. Great working out with you on storage and rates.. have had a great experience. And will return when needed again. Thanks

Ro
Review №84

My overall experience I give 100% rating for Cody with Public Storage. I definitely would consider renting from this facility again in the near future. All expectations have been met during my stay in a professional manner. Cody has a great personnel attitude in his position as manager and toward me as a customer.

To
Review №85

Angie was super helpful and accomoating to all our storage needs! And her customer service skills go above and beyond!

Be
Review №86

Helping my Mom get a storage unit here, and Dana and Honey were a MASSIVE help. They were super friendly and professional, and went back several times to make sure my mom got the best deal and got the biggest discount. Would highly recommend!

Ru
Review №87

Julie was very helpful when we signed up for a storage unit today. We were not sure about the size we would need. She opened units of different sizes so that we could get a better idea of each of the units. She had us reserve a unit online which helped us get a lower monthly cost. I was very satisfied with the service she gave us.

Ba
Review №88

My 89 year young father moved into an assisted living facility in June. I was faced with cleaning out his whole house to put on the real estate market. Overwhelmed doesnt even come close to how I felt! My first visits to the W 64th facility were in a fog as I didnt even know my first step. Cody, the manager was instrumental in helping me with that step. (My new best friend!) He talked to me about storage units - sizes and rental prices. He also helped me purchase boxes and packing supplies. I didnt rent a unit on that visit, or the next visit, or the next, or the next. You get the idea. I was on the Merry-go-Round and didnt know how to get off. Each visit, Cody and Julie were so gracious and patient about answering my myriad of questions. By the end of August, I was finally ready to rent a unit. Cody welcomed me with open arms and a big smile as were on a first name basis now! Thank you Cody, Julie and Public Storage not only for for such outstanding service but the needed counseling along the way.

Br
Review №89

Angie at Public Storage was extremely helpful and efficient. I was very pleased with my experience!

Me
Review №90

Awesome service! Clean and great service. Angie was awesome and very polite

La
Review №91

Michelle was so friendly and helpful. Facility is clean and in good condition. Very good experience so far.

Sh
Review №92

I went into Public Storage on 64th. Angie the property manager was very helpful, well informed with answers to all my questions. I will definitely recommend rent for her.

An
Review №93

Even though monthly rent is a bit higher than other local facilities, I doubt the employees elsewhere would have been as helpful. When the total initial payment turned out to be out of my budget, Cody was able to help me sort things out so I could afford my first payment. For service like that, Ill gladly pay higher rent! You definitely get what you pay for.... its not just a place for your stuff, its outstanding service!

Ch
Review №94

I was nervous about the amount of space I had in the unit, but I stacked my stuff like Cody told me to and I have room to spare. Cody was very helpful and answered all of my questions with great knowledge. I felt comfortable and confident in my choice to store my belongings at Public Storage.

Le
Review №95

Hanne is wonderful! It was fast and simple getting into a storage. Definitely clean facility and professional. Highly recommend this storage unit.

Br
Review №96

Had an easy/smooth experience getting set up with Angie!

Ri
Review №97

Been renting here for years and always well taken care of.

Ni
Review №98

I have two units at this location, not necessarily due to geographical convenience, and especially not for the price.I use this location strictly based on the OUTSTANDING and EXCELLENT customer service I receive from the property manager,Cody. There has never been a time when I have entered the office that I wasnt met with his most wonderful smile and positive energy. I believe that you have a very rare and valuable asset to your company with this young man. And I have no idea where he found such a beautiful and friendly assistant, but Julie is jut as sweet as Cody. They deserve a special recognition for the way they go above and beyond their required job duties. If there is something that your company does to reward these valuable associates of yours. Thank you, Juanita Griffin.

St
Review №99

Hanna was the best help and vary kind and helpful

Ry
Review №100

Angie helped us with our new rental unit. She was efficient, thorough and very polite. Thank you, Angie!

Information
17 Photos
100 Comments
4.9 Rating
  • Address:13999 W 64th Ave, Arvada, CO 80004, United States
  • Site:https://publicstorage.com/self-storage-co-arvada/919?pid=pslocalsearch
  • Phone:+1 720-608-6910
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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