Extra Space Storage is definitely consumer friendly. Paige, the manager, is knowledgeable, courteous and extremely efficient. She is willing to track down an answer to your questions and get right back with you. I’ve kept my household overflow at Extra Space Storage since I moved to Colorado. I’ve been extremely happy with their product. I pretty much consider it like my garage out back..
Paige is incredibly helpful with all my storage needs and I highly recommend seeing her if your require any kind of storage space. I was able to view the different sized options before making my decision which allowed me to make the appropriate decision for the amount of space I needed and not overspend for unnecessary space. The prices are competitive and Paige makes the process very easy and straightforward. Thanks for the great service.
I am one extremely satisfied customer as a result ofPaiges.XCEPTIONAL, SUPERIOR customer service! She took the time to explain the details and process of becoming an ES tenant! Her location is clean and accessible! I am more than happy to refer Paige to anyone who is seeking quality public storage!
Paige was very helpful! Prompt with updates, availability changes, and following up. Always have good experiences here. Clean and well managed
I like how friendly the staff can be and how much easier it is to access since they installed the new entrance gate.
Great service! Paige explained everything well - which unit we needed, storage rules, the lease, payment, etc. She is polite, helpful and she took time to answer all of our questions. She goes above and beyond for her customers.
Lisa, the Manager, rocks!Very friendly and helped me out since Im handicapped. Property is very clean. Im impressed
Paige has made the entire experience at Extra Space exceptional. Getting a storage unit was easy to do both online and in-person and she’s really thorough with explaining everything.
Needed storage space for some items and Paige was super helpful with getting me a solid rate and set up in my unit. Its great being right across the street from this unit so its a huge perk!Paige is solid people and always friendly. Cant beat that.
Wonderful help! Paige is very friendly and helped me get everything set up in the easiest way possible. Highly recommended this place.
I needed to stop by and pick up a key, but I was on an important phone call. I did not have time to wait for the call to end. Page at the counter was very understanding and helped me even while being on a call. She is always very helpful!
Seamless experience renting storage from Paige at Extra Space. She was very quick to contact me following a rental request and took the extra time to walk through every aspect thoroughly!
The staff was professional, friendly, and communicated well. We requested our unit and had access with a new lock on the same day. Would definitely recommend this facility and will use them again if necessary!
Very helpful the Gentleman in the Front desk, very very friendly and the prices is great.
Paige was very informative and helpful in selecting my storage unit. She answered all my questions and informed me of the policies with ease.
Outstanding customer service. Paige has been very attentive and has aniticipated every need. Rates are also very reasonable and location is great. Highly recommend!
Paige is so Sweet and Kind. She goes Above and Beyond to help you!
I am a new renter and I dealt with Paige Griffith. She was very helpful and a very sweet lady. I moved My things here because my last storage facility had a manager who was very rude and harassed me constantly. Paige was just the opposite! I love this new storage facility. Thank you!!!
The professionalism and respectfulness of the staff was top notch. I have had to use storage spaces before when moving and I have never experienced such a positive experience as this one. Very recommended.
Smooth and easy to setup online and received a call in the morning confirming that my lock & key would be ready when I arrived.
What an amazing company - I’m a time crunch, they were helpful, considerate of my needs and help figure out what I needed for storage units. Clean and affordable as well.
Paige goes above and beyond the duties required of her. She is professional and appropriate.
The location is really great for public transportation and the staff was super friendly. Great value for the space for one person!
Paige gives the best customer services ever! I had many questions as to what type of unit would be best for me, she was able to help tremendously! I have been searching for a unit for a while now! I’ll definitely be back! Thank you so much Paige!!!
Paige was wonderful to deal with. Very helpful
Paige was great to work with! Thank you for having such a nice place, good pricing!
The staff is always friendly and helpful. The property is always clean, well lit and secure.
Paige was very helpful today. When I realized that I needed a larger unit, she was quick to accommodate my needs.
This place is very friendly and helpful dont seem to judgmental. Easy quick in and out. Thanks for helping me Ive never rented a storage before
Paige was very easy to talk to and helpful. I am renting a unit from out of state and she explained all of my options well. I feel confident that my stuff will be in good hands.
I had a unit their for almost 3 years and never once had a problem. The manager was also amazing and very friendly. I couldnt have ask for anything more. Thank you extra space arvada
Staci provided an excellent customer experience helping me transfer from Westminster to this location in Arvada. She also went out of her way to assist me in correcting some paperwork for another site in a different state. Great example of how to run a business and build rapport with clientele. Thanks Staci!
Paige did a great job helping me get set up and explaining everything!
Cynthia young the store manager help me with opening a new storage unit was very polite helpful patient honest yes I would recommend this place I was with the storage unit for over three to four years was very helpful to me and my mom thank you
I have been a client for a couple years never any issues staff is so friendly and helpful always i enjoy not having to babysit my personal belongings i would highly recommend this particular storage to anyone looking
Paige is fixed me up better than the online service you cant replace one on one customer service like this
Excellent service! Way better than any other storage place Ive ever used before.
Great customer service! Got us fixed up in jiffy. Thanks!
Excellent service! The team made the process so easy and convenient for us and took the time to answer all of our questions.
I came from Michigan to clear out a family members’s storage unit, and Paige was extremely helpful both ahead of time on the phone and in person, accommodating my special situation. I couldn’t have asked for better service!
Extra Space Storage in Arvada was great! They were easy to reach, knowledgeable and just plain nice!! Staci was so accommodating and wonderful to work with. Highly recommend.
Very helpful 👍 my uncle was thrilled!
The reservation and leasing process via phone and internet were very easy. Paige was knowledgeable and helpful.
I have been a customer at Extra Space Storage in Arvada for 20 years. We rent 3200 sq ft. They have always been amazing. Great communication and easy to work with. I would recommend them for all your storage needs. Staci in particular is a standout worker and communicator.
Staci and the ExtraSpace team are in a word, phenomenal. Staci is a proven leader in the ever crowded customer experience space. We enjoy doing business here!
Jay and Staci were a big help. I showed up in the final hours and they made sure i was completley setup. I appreciated their exceptional service and efforts!!
Complex is a tight fit and has a steep hill. Great solution for a super large unit though. Am not thrilled about a side gate being left open / unlocked during office hours though.Site also needs camera surveillance.Staff is friendly!
Jay and Staci were great! Answered all my questions and were very efficient! Great experience!!
Today I had a call from the nicest lady from this place
Staci is very helpful, a team member of my company left our unit unlocked and she put on a temporary lock to secure it and called to alert me of the situation.She is always walking the property to ensure its clean and safe!!!Thanks
Staci at Extra Space was so nice and walked me through the process click by click and document by document. She made certain we were taken care of before we hung up. Great customer experience! Units are perfect sized and perfectly located.
Stacy was a fantastic asset during a crazy time for me. She followed through with great skill every step of the way. She even kept an eye on the space I needed until it was the last one available so I didnt have to incur extra costs by renting early or risk losing the spot. Thanks, Stacy!
Carey was very helpful with answering all my questions and took the time to show me multiple units to insure that it would fit my needs. Would highly recommend.
We had a great visit there definitely amazing management I wouldnt want to rent from anywhere else
Great service and very helpful. Im handicapped and the staff was right there to help me with all of my needs. I recommend Extra Space Storage!
Stacy was the one who check me in and it was a smooth awesome time had me in and out the door quickly highly recommended this location
Best service found yet. Very friendly and understanding doesn’t harass me if I’m a day or two late as they understand I work long hours and gone a lot.Moved to a bigger storage unit and that was super super easy very happy highly recommend
Great friendly staff and perfect for my storage needs.
Staci and Paige have always been extremely helpful and friendly. Their customer service, friendly attitude, and reasonable pricing make it a pleasure to use Extra Space Storage. I would recommend it to anyone looking for storage space
This is a great place if youre looking for a storage. Nice, clean and very polite. The property is in a great location right off the main street there in Arvada. I would highly recommend it!
Very professional very kind I love how they dont get rid of your storage and theyll actually bill you for the next month if you dont show up that is the only place I know that does that all the rest of them you immediately go to collection and your stuff is sold
Staci is a wonderful person to deal with. She is so warm and welcoming and makes you feel right at home. Thank you for making storage such a positive experience!
The entrance is difficult to maneuver, and worse after it has snowed. Doesnt seem very secure. Plus the gate was broken so Stacy had one just propped open for anyone to come and go as they pleased. Watch out if your dealing with Stacy and she crosses her arms... means business apparently.
The staff is super helpful and they work with you on price which is wonderful. Thank you Paige! And thank you extra space storage!
First class place and people. Solid business resource.
Ive always had great service with extra space storage no matter the location. Staci is very helpful and courteous. Always a delight.
Leasing process was done remotely (via phone from east coast). Paige was efficient and courteous. Everything went smoothly without a hitch. Kudos 👍
I rented my unit over the phone. Stacey was helpful and friendly!
Staci was awesome!!! She informed me about everything and answered all my questions!!Made things very easy to rent the space!!Luis Romero
Staci was absolutely amazing. Very helpful and thorough, definitely knows her product. She listened to what my needs were and matched me with exactly what Worked for me. I would recommend Extra Space Storage to all my friends
Last minute emergency on my part was handled with gentle care in great detail my Stacy and meeting my needs thank you so much Extra Space Storage safe dreams for my child woohoo
Very efficient and knowledgeable. Friendly service. Definitely recommended for all your storage needs
Stopped by to sign up for a 10’x20’ in another city. Stacie was extremely helpful in walking me through the process as the company is updating their computer system. Made everything very clear and precise. Price extremely competitive. Walked out the door feeling confident in my decisionTHANK YOU STACIE
Weve had a storage space at this facility for over 4 years and in that time our goods/effects have been safely kept. Stacy at Extra Space Storage is always helpful, courteous, patient and kind who goes out of her way to make sure we are taken care of. We have appreciated her commitment to service and would recommend this business as a suitable place to store ones belongings. Thank you.
Stacy the site manager does a great job with communication.
Ive been using this facility for almost two years to store personal and some things for my business. Great location, easy direct access to all the units, super clean, staffed and easy to get help. Staci who manages the place is really on top of it, quick and knowledgeable.. I highly recommend this place to any of my neighbors.
Very friendly, very helpful. Helped us out with a great deal when every other place was trying to price gouge us. Staci was a lifesaver in a time crunch!
Stacy was very helpful and kind. She got me a unit and a locker very quickly and she was very friendly.
Called and got storage the same day. Front desk was helpful and kind!
Professional experience and I believe I was offered the best space that they had at the time for my personal needs.
Staci is amazing to work with very knowledgeable and helpful with all my storage needs. Highly recommend this location.
Paige was awesome! Super helpful and the property is very clean with a great location. They were very informative with me and genuinely cared about my belongs and what would suit my personal needs best. Definitely recommend!
Great customer service, Staci was super professional about helping me to get my unit. I wish more places has customer service like that 💪
The location is great. It is clean well kept and convenient. The staff was very pleasant and attentive.However, there was some discrepancy between what was understood to be an online promotion at that location and was actually the promotion at that location.The fine print says 1st month free not available on all unit sizes. Ok, well of the 10 or so units listed as available only 2 were marked 1st month free. So I was under the impression that the units not available for the promotion were already designated as such.But that wasn’t the case, because at least one of the two designated as 1st month free, was not.The only other thing I found in the fine print was ‘void where prohibited.’ I don’t know what that means but it must have been prohibited in my situation.And my current circumstances were dependent upon that promotion and because I didn’t find this out until later in the day, I was kind of left in the lurch with a full 20’ truck and nowhere to put my stuff. Which means another $80 in truck rental because nothing is open till Monday.So all in all, it’s a nice location with friendly staff and I would rent there in the future. Just make sure to verify all the details when they call you prior to your arrival on site.
Stacy is AWESOME!!!! She was very helpful with what size unit I needed that would accommodate my belongings.
Stacie was highly professional, Friendly and knowledgeable. Service was very quick and I will recommend her to others.
Friendly and fast service affordable for me and very professional.
I haven’t rented in storage unit before yesterday. My new apartment isn’t ready until mid September so I went online and reserved a 10x20 with ExtraSpace.Paige called me right away and we got everything done within minutes. I’m super busy so I like that I was able to do everything via phone and email. My paperwork and lock are waiting for me in my unit.Super smooth process and contactless as well.Thank you
Very helpful when calling to rent a parking space for my car
Staci was so helpful and accommodating for us when we needed a last minute storage unit! She explained all of our options to us and ultimately got us a great deal. Will definitely plan on using Extra Space Storage again!
Stacy is unbelievable. She answered all my questions. She was so professional and pleasant. Great employee. Thanks again Jane
We needed a place to store our camper and Staci couldnt have been more helpful and nice. She made the process so easy and quick.
Stacy is a great help and always takes care of our needs.
I had an incredible experience at extra space. I received a great rate in a 5x10 unit. I called in the morning, and was all moved in that same day. Staci was extremely friendly, helpful, and knowledgeable. She answered all my questions and really went above and beyond. I would strongly recommend using this great company!
Unbelievable customer service at this facility! Staci is so friendly and helpful! She went out of her way to help me find a solution to my storage issues. I highly recommend using this facility and wont hesitate to send my friends! Thank you!
The manager is incredibly nice and super helpful. Great location and prices as well!!! The other employees werent my favorite simply because they were always checking in on me while I was working in my unit and not as friendly. Overall I still recommend this facility and will use it again if I need storage in the future.
I went to Extra Space Storage,7117 W. 56th Ave., Arvada, CO., where I have a unit rented out with some questions regarding the size of my unit and also to ask about the reason for the increase on my unit since I felt was just getting too high for the unit Ive had for several years. I was greeted by Stacy and explained to her about my concern where she told me that she would probably be able to help me and she would talk to her Supervisor about my concern. I got a call from Stacy, as she had told me, and I was informed that she was able to help me out with the cost on my unit. Ive been a customer for 15 to 20 years and I am very Appreciative of the help Stacy did for me!! I will continue to stay with Extra Space Storage for my needs. I like the location, is always kept cleaned, and maintained.Thank You again Stacy.
Friendly and efficient service definitely recommend
The service was very professional and helpful.