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Mobile Phone Guy
2215 S Collins St, Arlington, TX 76010, United States
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Mobile Phone Guy
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Bo
Review №1

He didn’t answer the phone and I went all the way to the store and he told me that he doesn’t buy iPhones.

Ri
Review №2

Absolutely amazing explained everything went above and beyond to make sure everything was good before I left,

Jm
Review №3

This guy just saved me alot of money and was definitely very detailed about his services! Quick and great quality work!!! I switched my cricket to my current att plan clearly ATT wasn’t much help! Thank you soooo much will highly recommend his service to anybody in need!

Ra
Review №4

I went to this business on Thursday. He was absolutely amazing.with COVID we had to schedule an appt. I ended up driving from NRH to Arlington and was 15 min early. He started working on my phone right then.he explained everything he was doing and going to do.I had an iPhone locked to att and needed it to be unlocked to any carrier. He was done in less then 20 min and the service was outstanding! I will tell all of my friends and take any phone in the future to him. I am so happy I found this guy and wish I would have found him sooner. Prior to this I had paid for 2 different online services saying they would unlock it with in 24 hours. I have still not gotten any response from the online people or refunds. This guy saved me time and money and I am just thrilled with his service. Literally only took about 15-20 min from start to finish! I am so happy with this company and went there because he had such outstanding reviews! I am happy to be another super satisfied customer able to write him another review!!! 10 stars all the way if I could lol!

Ke
Review №5

Fast, legit and professional. Thanx man

Ha
Review №6

Super fantastic service, got my phone unlocked in just a few minutes. The guy even checked that everything worked for me at the counter. Hard to beat that. Place is not the easiest to find because theyre inside a psychic shop, but the end result is fantastic. Honest guy about price and service. I will be back for sure!

Ju
Review №7

You guys were the top hit on Google and I see why after visiting. I came in to get my Samsung Galaxy S10 unlocked and you guys took care of it with no problems. Good service and very helpful knowledgeable employees. I was in and out in under 45 minutes and you even showed me that it works. Thanks guys! I Will recommend!

To
Review №8

Amazing service! Got an iPhone unlocked here - Ive used them several times in the past for unlocking and I have even bought some phones directly from them. The guys who work there are very knowledgeable and know their stuff. Prices are very reasonable, especially considering they go the extra mile to verify everything with you and in front of you! Ive had some follow up questions AFTER service and which have been answered without hesitation. Im pretty impressed with Mobile Phone Guy!

Al
Review №9

Went in there the other day to get a phone unlocked. Super quick service. Dope vibe in the shop. Digging the oldies music and also very friendly staff!! Good prices too btw. Talked the owner on the phone I think, he was precise and to the point when answering my question. No funny business here...just damn good business and service!!!

Pa
Review №10

So I was looking at reviews for a phone unlock place and this one stuck out so I decided to get my iphone 8 plus unlocked here... Let me tell you the reviews are right! Great little shop is a little hard to find but they took care of me quickly with great pricing. The guy asked me to leave a review and because they were friendly here I am... 2 thumbs up!!

A1
Review №11

The guy fixed my daughters phone really fast. I came a week later and bought an iPhone from him. For the service and the help you get, You cannot beat the price. This is the only place I will go for service. Thanks guys

Ma
Review №12

Great little shop! friendly staff very helpful! The waiting area had a few other people also unlocking their phones so it took about 30 minutes but it was worth it! I should mention my brother told me about this store because he bought a phone from them and he loves it

Tu
Review №13

The guy is very friendly. He makes sure the phone works and takes care of it if it doesnt work. Would recommend here to fix or unlock your phone. Great prices on the phone as well.

Ch
Review №14

Took the password off my phone super fast and price was excellent! Lots of seating which is comfortable so I waited and he fixed my phone while I waited. The staff really knows phones! I would give higher rating if I could. THIS IS MY MOBILE PHONE GUY!! :)

To
Review №15

Went above and beyond to help me. Staff are knowledgeable and it shows because I couldnt find another store to work on my phone (was told it couldnt be done) low and behold, the mobile phone guys knew exactly what the issue was, explained it to me and then resolved it. Simple, quick and professional to boot. Ive sent friends and family here for their phone needs and theyve all had equally wonderful experiences. Driving from Los Colinas is always worth it because I walk away happy every time. Thanks!

Ay
Review №16

Definitely should be your go to unlock place!! The atmosphere is very genuine and welcoming. You get your questions answered rather something is a good or bad idea. All together everything and everyone were just absolutely amazing!!! Thank you!!❤️ I will be back!!!

Na
Review №17

AWESOME! Unlocked my phone cheap too. Plus I got my girl a phone and it was a great deal. I am so happy with the service I will be back next time I need to buy a phone or get a phone unlocked for sure.

Ms
Review №18

This place is awesome! They charged me a reasonable price. The guy made sure I backed up all my info and showed me how to retrieve it before unlocking my phone and switching carriers. Didnt take very long at all. Definitely recommend this place

LI
Review №19

I came here to unlock a phone and got a good price, fast service, and the guy had no problem answering my questions. They got very cool phone cases and the waiting area is pretty cool, good music and comfortable seats. They had me in and out in about 15 mins.

Ch
Review №20

Bought a iPhone from here. Got a great price, unlocked phone and he threw in some accessories. Place is hard to find but super easy to deal with. Took the time to explain everything to me

Et
Review №21

Hard to find BUT SO WORTH IT! 👍 This guy unlocked my phone in about 4 minutes. I AM NOT KIDDING EITHER! The guy explained everything before and after very clearly. The price was exactly what he said it would be WHICH WAS CHEAP! Its kind of like a hidden gem of a store but its worth the effort man... Totally satisfied with my experience here. I WILL BE BACK! 😎

Da
Review №22

Got a great price to unlock 2 iPhones! We switched from at&t because they were expensive to metro and we went Friday it was done by Sunday and Monday we were back with service! Process was super easy you don’t have to leave your phones there if you don’t want. And also he keeps in touch to make sure everything went okay! Will definitely recommend him to everyone I know! Thank you guys so much again.

Ma
Review №23

Though they weren’t able to unlock my iPhone 11 pro max (for unknown reasons reported by AT&T) I still give 5 stars for their customer service and knowledge on the subject. Will return for any future cellular issues.

Te
Review №24

You cant ask for much more than quick prompt service, nice guys working here and actually want to help you. Instant 5 stars for me! Unlocked my samsung galaxy s9 in about 10 minutes.

Ja
Review №25

Unlocked my sprint s8+ in like 30min, then showed that it worked. Cool and knowledgeable dude.

Ch
Review №26

I called in regard to phone I bought from Cricket wireless and wanted to unlock so I could use T-mobile. I didnt get the answer I wanted, which was that he could unlock my phone... he could. But instead of overcharging me for a service that wouldnt do what I wanted it to do Mobile Phone Guy saved me money by explaining in detail what was going on with my new service provider.He lost me as a customer for the day, but has earned me as a customer in the future. Its nice to have companies that care more about integrity and service than they do about making quick cash.

Sa
Review №27

Friendly guys here that really know theyre stuff. Took my TMobile Samsung and make it work on my new Cricket service in no time. Never felt rushed or anything. Was very kind and answered all my questions. Thanks again guys!

Ka
Review №28

Super fast service! He did what everybody else said could not be done. He is super friendly. Absolutely worth the drive!

Sc
Review №29

This guy really knows his stuff. Dont let the building fool you. Hes located inside a psychic shop but hes a phone guy for real. Cash only.

ja
Review №30

In-And-Out Fast Service! Cant beat the price either! Unlocked my iphone in about 5 minutes and he even tested it before I paid to make sure everything is working! Will be back with more phones!

Lu
Review №31

Fastest unlocking place in metroplex! 😀 These guys unlocked my Samsung Galaxy S9 in about 6 minutes! This is the REAL DEAL! Dudes working here really know what they are talking about! 🔓📲🤗 Prices are CHEAP! Service is fantastic! SUPER FAST... I barely hard time to open the magazine. There store is clean with lots of chairs and couches to chill out and wait with lots of magazines to read. They have a bunch of accessories. They are hard to find! They are inside a psychic shop on South Collins right at the corner of pioneer parkway, so they are not easy to find unless you know exactly where they are what to look for... Just look for the psychic place, thats them. Really impressed. Got my phone switch over and unlocked, he showed me everything working, great place and good guys. 👍 👍 👍 👍 👍

Ry
Review №32

Is a great dude. Handles business very well and if you do him good he will do you the same 11/10 highly recommend going through this business

gr
Review №33

Came here to get my iPhone XS Max unlocked and it was breeze! I dropped it off, went to grab lunch and then 30 minutes later it was done!Thanks! Will recommend!

Sa
Review №34

Cannot recommend enough! very helpful smart staff! they know their stuff!!

Au
Review №35

Unlocked my Sprint phone in about 4 minutes flat. The guy working showed me everything working and even helped me setup my device. I found my new phone guy! (** a little hard to find, they are inside a psychic shop but totally worth it! **)

te
Review №36

I was searching for phone service and unlocking and came across this place and seen its got really positive reviews so i decided to try em out and they are really fastthey got me in and out and the service is very good thank U very much

Ce
Review №37

So glad I found this place. Very professional and helpful! Prices are excellent and the guy is super friendly and nice.

Ja
Review №38

Unlocked my 2 galaxy s7s on 8/27/17. Waited til now for a review wanted to test out for a bit first....Dropped my phones off and left. An hour later I was very happy. Unlocked and debranded the phones meaning no more Verizon, Sprint, etc features only Samsung things in my devices. Guy was awesome and explained everything. Wasnt pushy like a sales guy for me to do the unlocks. Will always use him as long as hes around. Thanks for you prompt and friendly service.

An
Review №39

Cheap Con artistHad me wait 45 mins while he “checked” my phones only to tell me I can’t go for said priceWhy the hell did it take 45 mins? Don’t bother with this man . Go to recharge in Dallas you’ll get a better deal. This man is not worth a dime

Ha
Review №40

Great service! The only guy who could unlock my Samsung Galaxy S8+! Everybody said it was impossible, this guy did it in about an hour. HE tested it in front of me before I left. This is my new go to cell phone guy

Av
Review №41

Awesome shop very helpful got a nice selection of phones to buy and they unlocked my phone fast

Fr
Review №42

Good service AAA+ work! Very fast! Shop is a little small but thats OK!

De
Review №43

A couple months ago I took a New Samsung 7S from At&t to get unlocked... His PRICE 💵💸was Fair.😀***** Where to Start ! 😋This place is legit!😉 OMG! Service was Amazing very Courteous, and Friendly. Very Professional! ( He said No Problem just have a seat and itll be about 30 maybe 40 minutes ) 🔄 Not even 15 minutes later! 😄 My Sisters phone was UNLOCKED without any information missing! SUPER Quick⏩ SERVICE! Thank you Walter. I highly recommend you and will be seeing you very soon. Im So Happy I can say I got A GUY for the Hook Up on my needs for Fixes & All my Devices.

Gl
Review №44

Good service and very helpfulthank you for the help and being friendly!

We
Review №45

As soon you as you walk in the store you are greeted by a worker and really good music haha thanks mr. zack you are really good at what you do i appreciate chu!!!

sh
Review №46

This place is my new favorite phone shop! they even have a palm reader in the same building, they really do it all lol! my little brother bought his iphone from them a couple weeks ago and they unlocked my iphone in like 5 minutes... it was great!

Al
Review №47

Unlocked my phone and also bought my old phone! Everything was fast and simple! Super nice guy and he will work with you!

Ro
Review №48

He a really good guy great customer service and will have your phone going less then a hour.

Vi
Review №49

Awesome place to deal with they are great!!!! I actually went to them twice and the service was excellent.

De
Review №50

Hey guys my experience was great and it took less than an hour to unlock my iPhone 7 Plus come here if you need your phone unlocked

VA
Review №51

Just got my phone unlocked here a week ago & just like da other reviews say itss GREAT............. fastneasy finna come back here to get my mans phone fixedthx guys xoxo

Ka
Review №52

Unlocked my Galaxy S7 exactly in 30 minutes same day service A+ service really nice guy definitely would recommend this place to anyone who need a phone unlocked

Ro
Review №53

Got a great deal on a phone! lots of selection and prices were excellent!

se
Review №54

Got a very good serviceGuy was awesome and very knowledgeable about what he doesAlso very patient and did inforget to mention his charges was the best

Ju
Review №55

He was thorough and fast! Highly recommended!!

Ju
Review №56

I originally gave this place a 5 star review but now I found out the note 5 I bought from here had the power button tampered with and had previously been worked with (albeit very crudely)This was not disclosed before purchase at all.Buyers BEWARE

Ja
Review №57

The people working here honest and trustworthy God bless everyone associated with this outfit

45
Review №58

Great service! I was there for like 10 mins and got my phone unlocked and a great price!

jo
Review №59

Great service. Updated the OS of my phone and the guy was very friendly and helpfull.

RA
Review №60

I was there on 21FEB19 and it took him less than 5 minutes to unlock my husbands iPhone. Outstanding service!

Ye
Review №61

Looked around and around finally found that can really do it!!! Wow!! Very pro and awesome guy!! Thanks so much!! And cheap!!

Kr
Review №62

I thought my iPhone was broken because it was stuck on some sort of cable screen. When I brought in into this phone store they fixed it and saved my iPhone. I cant be happier. Hard to find but good store.

Ro
Review №63

I had got my iPhone 6 unlock a week n a half ago I call him on the phone everything he said was accurate to the price and what I needed. Plus it didnt take long

Mo
Review №64

Come here to find deals and super nice and knowledgeable people!

Al
Review №65

This place is legit!!! If you cant reach then just go up there, was given a quote for 3 phones, ended up dealing with 2 different people on 2 different days, 1st time he was straight up and said he could do the iphones because they had been having trouble with a service provider but could do the s8+ no problem, didnt want to have my phone unlocked if I couldnt get the other 2 unlocked. Went to another place that got the iphones unlocked but they bsed me about the s8+ and every other person that went to the other place. Came back here to get my S8+ unlocked and no issues, the other place talking about leave it here for days and we will unlock it, hell no. The 2nd guy here was staright up told me may not work with Verizon but he tried it and no issues, answered every qurquest I had and was super friendly. This is a good place they dont tell you one thing over the phone and another in store like other places. We also picked up some lucky lotion from the owners wife and we will be going back for the lucky oil next time, if you believe it works!! Thanks will be back soon

Ta
Review №66

Staff friendly i only gave 4 stars because not alot of used phones to choose from

Jo
Review №67

Honest dude! I bought a phone from offerup and it was jacked up this dude fixed it! made it boot up and work with my sim card. this place charge me exactly what he said he would. no hidden bs. thumbs up

Ro
Review №68

Called to ask about whether he would be interested in buying my old phone and he laughed at me. Actually laughed at me for asking. A+ customer service doucher.

Ki
Review №69

Great customer service....negotiable in price. Will return for sure

Sh
Review №70

Help fix my husbands Tip phone at a reasonable price !!

Ro
Review №71

Terrific service. They unlocked my AT&T phone and got it working with MetroPCS... at&t wouldnt do it, metropcs couldnt do it and I was actually referred here by the sales guy at the metropcs store. I called them up, took in my phone (samsung) and he took the lock off, unlocked it and now everything works on metropcs even LTE data.... Are they cheap? they are reasonable priced. Not the highest, but it worked and I am satisfied. I would use them again.... I liked the dude I talked to (Tom ?) he explained a bunch of stuff to me.

An
Review №72

Im trying to get ahold of these guys but the phone number doesnt work! Or at least keeps ringing and ringing. I wanna see if they can unlock a phone by a certain carrier. Does anybody know a way to get in touch?

De
Review №73

Awesome pricing & get work done fast

Ho
Review №74

Phone is non existent trying to call and ask if my phone can be unlocked before driving all the way up there, Ill just take My business elsewhere. For a cellphone store they dont know how to answer a damn phone

Ro
Review №75

Great price and very fast service!!!

Ry
Review №76

You could tell they eat, sleep, and drink this stuff lol they know alot about phones and are nice. they unlocked all three of my iphones ive had. a+

Ja
Review №77

Not recommend to anyone who wants to get their iphone unlocked. First, they let you wait for 40 minutes or longer, in my case 2 hours. Actually it would only take 5-10 minutes, just do a little research and you should be able to unlock yourself for free.2nd, which is the worst, DON’T let them unlock your phone. They will put their logo and phone number in your phone, so whenever your phone startup, their information would show up. say, your phone got lost and recovered by someone, guess who is going to get your phone? Also, if they can put their logos in your phone and not be able to remove it, who knows whatelse they put in your phone? A little spyware maybe??? BE AWARE!!!!!

Te
Review №78

Legit unlocking and super prices. Unlocked a sprint iphone to use metropcs in minutes

Sh
Review №79

Website says business opens at 2 The guy was not there after I drove 2 hours the guy said you should have called first and I called 3 times no answer and the price I was quoted changed, Ive waisted my time and gas and overall it was a horrible experience I would not recommend to anyone

Mi
Review №80

They unlocked my phone and programed it to metro pcs. Service was fast and friendly and they went above and beyond.

Ju
Review №81

Fast and satisfied with the work.

Ma
Review №82

Great knowledge & Customer Service!!

My
Review №83

Are you guys open today

Me
Review №84

Very RUDE CUSTOMER SERVICE

S
Review №85

Should change name if u dont deal with all carriers!!

mi
Review №86

Excellent and fast service

ve
Review №87

Very rude!

Information
19 Photos
87 Comments
4.5 Rating
  • Address:2215 S Collins St, Arlington, TX 76010, United States
  • Site:http://mobilephoneguy.com/
  • Phone:+1 682-561-2222
Categories
  • Cell phone store
  • Cell phone accessory store
  • Phone repair service
Working hours
  • Monday:2–9PM
  • Tuesday:2–9PM
  • Wednesday:2–9PM
  • Thursday:2–9PM
  • Friday:2–9PM
  • Saturday:2–9PM
  • Sunday:2–9PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Cash-only:Yes
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