I primarily use this place for repairs and inspections on my 2018 Kia Soul. Not always the fastest service, but the staff are helpful and not overly pushy with additional maintenance once declined. The waiting area is comfortable and fully featured, and that along with the time required for maintenance means its a great location to get your car looked at while you read a book or bring a laptop to work on. For my cars warranty inspection and oil change I arrived at 8:45 on a Friday and was there until about 11:30, but I had no problem getting updates on my service and I wasnt subjected to any surprise fees or add-ons.
Excellent place to service ones car or purchase one staff friendly and professional 👍
Jarrid Vinson, my service writer, was super helpful, professional, and went above and beyond to help me out with my recall service on my Kia Stinger. They even filled up on my windshield wiper fluid. Will be using Vanguard Kia as my primary service dealership from now on.
Took my 2020 Kia Sorento in because I felt it was not shifting properly. Was greeted right away and gave a list of all of my concerns to George (service manager). George called me later that day and explained to me everything they looked at and stated they reset the engine adaptive values. They washed the Sorento for me to pick up. It is running great! Thank you for being a premium service center.
Horrible, not impressed. We were told on phone that Frank was there to see 2014 Equis. After driving 50 miles to see and probably buy it.. The Salesman left us standing in parking lot, 20 minutes, so we left.
Absolute professionalism all around. My wife and I are more than pleased with our purchase. Thank you to Ralph, Conner, and Justin for helping me get my wife her first car in 8 years. Definitely recommend for anyone looking for a great car and great salesmen!
I recently purchased a vehicle. I want to thank Malcolm my car salesman he was awesome. The finance team Faisel tried to give me a hard time at first. But he noticed I wasnt budging and not gone let him push over he came to realization that the customer is always right. Other than that it was a pleasant experience. Thank you Vanguard Family.
I recently purchased a vehicle at Vanguard Kia. The buying experience was awesome and quick. I want to thank Ace my car salesman for going that extra mile and then some. When I say this man is amazing (No is not an option with him) I would also like to thank the finance team Ahmad for making this a pleasant experience as well . Thank you guys for allowing me to be part of the family! Much love
Blake Rodriguez did a awesome job making sure that I got everything I wanted in a car. He stood with me every step of way from beginning to end. I love my new car. Thank you Blake! 😊
Super friendly!
Very friendly staff.
Great customer service! Clinton did everything to make the entire experience quick and easy.
Found car I wanted after looking on their website. Went in to see the car, everyone was nice and down to earth. No hard selling, no pressure. Thanks Malcolm, Trey, and everybody else behind the scenes. I ended up with a very nice car, at a fair price.
The salesmanship was top notch, showroom flawless and the lineup of vehicles were all very nice. The salesman Lamarcus was very professional with his knowledge of all the numbers, hard work and nore that he did to get me and my wife the best deal possible on our new kia forte. I will definitely do business with vanguard kia again very soon. Thanks guys!
On February 1st, 2020, my wife and I bought a 2019 Certified Pre Owned Kia Sorento SX, from Justin Ward at Vanguard Kia. We had been looking for a specific used Sorento, with all the possible options, and had stopped in at Vanguard Kia to see what they had to offer. Justin showed us a couple of cars they had, but they weren’t quite what we were looking for. Justin and his sales manager Anthony Olivieri, said they would keep an eye out for the car we wanted. And boy did they deliver. Justin called on February 1st, said he had the exact car we were looking for, and we promptly headed for the dealership. Justin and Anthony had just the car we wanted and we bought it on the spot. My wife and I could not have a more satisfying sales experience. Loved the car, Justin and Anthony delivered on their promise. My wife and I would highly recommend Justin Ward and Anthony Olivieri to anyone needing a car and valuing an honest, straightforward experience. Thanks Justin and Thank you Vanguard Kia for employing such a quality individual.
Great place, great people, but a pain to get to. They need their own I-20 exit.
Its a great place to buy a car salaried salesman no pressure and a great selection of vehicles
Just fine
Very good