user
Family Toyota of Arlington
1661 Wet N Wild Way, Arlington, TX 76011, United States
Appearance
Family Toyota of Arlington
Comments
Br
Review №1

My experience purchasing a car from Family Toyota was excellent. I worked with Aaron through the entire purchase. He was fast to answer all my questions and helped out my car buying process and ensured it was seamless from the communications via the phone to when I test drove and signed the paperwork. I would highly recommend working with Aaron and his TEAM of PRO’s in financing to purchase your next vehicle, he will make it seamless like it should be. They are trustworthy and listened and made it so painless! I will be back here to purchase again! Thanks guys!

Kr
Review №2

I had to place an order and wait since the specific color I wanted was not available. Alex was friendly and kept me in loop about the updates regularly. He was very helpful in answering all my questions. I highly recommend working with him. Thanks Alex 😊

St
Review №3

I’m going to start off by saying I absolutely hate the car buying experience. From start to finish, the dealer is always trying to make money off of you. Add in the pandemic which has led to a car shortage, it has been a terrible time to buy a car. Having said all that, I couldn’t have been more pleased with my experience with Family Toyota of Arlington. Lisa, in particular, was wonderful to deal with. I had been calling many Toyota dealers over the past few weeks trying to find the vehicle I wanted. Lisa was able to double check something for me, and as it turned out, the car that I wanted (XSE Hybrid) was inbound, and she immediately reserved it for me. That was on a Saturday, and my vehicle arrived the following Friday. I had it the next day, so the entire wait was only one week. She gave me her cell phone number and was giving me updates regarding the status and ETA on the vehicle since we were coming in from out of town. With the auto market being what it is, another dealership legitimately tried charging me $9,000 more for THE EXACT SAME CAR. Family Toyota was willing to sell it to me for MSRP, which was amazing since there is such a limited supply and high demand. I kept saying “this is too good to be true”. My only complaint in the entire experience was that I had to purchase their “Advantage Protection Plan” add-on for an extra $1,100. However, considering I was getting the car I wanted for MSRP, fully-loaded, I was willing to bite the bullet on this. It wasn’t like I was getting nothing for this expense. It covers dent and dings, key replacement, windshield dings, interior rips, and they tint the windows for you. We drove all the way from Austin (3 hours) to pick up the car, and everything was ready for us to sign by the time we arrived. The staff at the dealership were all super friendly and helpful. Lisa was very helpful and engaging with our 5 year old girl, essentially sitting and playing with her as we went to deal with the finance department. I’m sure all parents can relate how helpful and nice this would be. Be prepared to deal with a warranty salesman as you would with any dealership. We didn’t feel pushed or bullied into anything, we just didn’t do our research on warranties ahead of time.Overall we had a GREAT experience at Family Toyota. I was very impressed with their customer service. They went out of their way to make sure I was updated on what was going on and they were very helpful with the financing aspect. I am very excited and happy with my new car. If I am in the market for a new vehicle anytime soon, I would use them again for sure. I strongly recommend Family Toyota of Arlington.

Li
Review №4

Let me just start off by saying a HUGE thank you to Wesley, our sales rep, and Brandon, the finance manager, and the whole crew at Family Toyota of Arlington for making my truck buying experience phenomenal! These guys worked hand in hand so efficiently as I arrived an hour before closing which I normally would never do, however the next morning I had to trailer motorcycles to Austin. What would be better than taking a brand new 4runner to the Circuit of the Americas towing 2 one of a kind Aprilias? They had the car detailed and ready to go when I got there, numbers were straightforward, and financing was super smooth and quick. You were all such a pleasure to work with!I had went to a few other dealerships and they made the process so stressful, from making me wait 3+ hours just to sell the truck from under me and one taking a $500 refundable deposit but refusing to give it back because I had a much better experience buying from Family Toyota of Arlington. If you are in the market to get a new or used vehicle, look no further and head to Family Toyota of Arlington. It will be worth it!

Lu
Review №5

So I had previously gone to 6 other dealerships that gave me the run around until I found Family Toyota of Arlington! Jesse Roach was the gentleman that was finally able to not only find me the car that I was looking for, but at a fair price as well! Jesse went above and beyond despite the car shortage happening at this time to make sure I found exactly what I needed! I will definitely be coming back to this dealership! Best customer service of any others out there!

Aa
Review №6

Had a great time. Jesse was very helpful and explained everything about the vehicle and stayed within our budget. He also kept everything simple...witch I definitely appreciated.Thanks again Jesse.

HA
Review №7

We purchased our new family car from this location and it was the best car buying experience. They took time to explain everything to us and made sure we understood the trade in process. It’s clean and the employees are very friendly and helpful. Definitely see Antonio Washington when looking for your new car, he went above and beyond to make us feel at home and tended to our needs. Brandon in finance was excellent, he got us a great rate. We showed up one hour to closing and they still managed to get us the car we wanted without feeling rushed!!! I felt zero stress making my purchase and know I’m in good hands for future purchases.

Sh
Review №8

I had such an awesome experience! Jesse and Jim were amazing. They made my car buying experience amazing! I’m so incredibly thankful for this place and the service I had.

Ma
Review №9

Richard Bui helped me get the 4Runner of my dreams. He’s an excellent salesman. I love how responsive he was in answering my questions at any time in the day, and he wasn’t pushy at all. I would recommend Richard to anyone looking for a car. He was able to locate a 4Runner with everything I wanted very quickly, which was surprising in this crazy market.

Je
Review №10

Jesse did a great job as our salesman. We were looking for a first car for our son and he made it happen quickly. After getting approved for credit the process was quick signing the papers and getting on the road. We are very pleased with Jesse and the entire staff. We would definitely shop there again in the future.

ni
Review №11

I worked with Lisa over the phone to set up a deal involving a trade, drove 3 hours the next day to pick up the new car and things couldn’t have gone smoother. Trade value from the pictures i sent was honored immediately, all information on the contracts was as we agreed upon. As open, honest, and transparent of a dealership anyone could ask for. The finance manager was personable, knowledgeable, and helpful, 5/5 would recommend, and will go back myself.

Ke
Review №12

We had an amazing experience buying our 2022 Sienna Woodland edition. Big UPS to Richard Bui who scored us the exact car we wanted! Hands down the best Toyota dealer in town. Very friendly and honest folk who do business the right way. We drove 30 min all the way from Plano past numerous other Toyota dealers to do business here and would do it again. It was no joke the best car buying experience ever! Thanks Richard and thank you Family Toyota of Arlington! Definitely earned these FIVE STARS ⭐️⭐️⭐️⭐️⭐️

ca
Review №13

Miguel Martinez is an outstanding salesman. He was very professional and provided us with an AMAZING deal. I strongly recommend you ask Miguel by name to help you with your car needs. My family and I are extremely happy with our purchase. He even was kind enough to take a photo of us and our new family car! Great work! This dealership takes pride in the family name.

kt
Review №14

I have never been more satisfied with a car dealership before. Family Toyota of Arlington was quick to respond to all my questions, they were able to get me the car I have been wanting for months in a matter of weeks and kept me updated the entire way. Windsor at Family Toyota has been the BEST by far I have ever dealt with. He kept me updated every step of the way and was always available. Thank you family Toyota for making it a great Saturday!!! I will definitely recommend you to friends and family and will return!

St
Review №15

Amazing salesperson!! Came in expecting to go other places but with Pat’s amazing help, this is the only place I needed to go! Come check him out for all of your vehicle needs! Made it a smooth and easy process! Thank you for all your help trading my vehicle in and getting me into a Tacoma! Brandon was also very through and amazing to work with these are amazing people! Thank you both for helping me with making this process quick easy and painless!

Ba
Review №16

We found a 4 Runner here and Austin Rios was our sales guy. He appraised my trade in over the phone and gave me a fair trade in value for the vehicle. I live 9 hours away so I had them hold the car until my next off day and they were kind enough to do so without hassling me everyday about when i was coming in to pickup the car even when I didn’t put a deposit down. They honored the price after i drove the car here for the exchange. Overall the experience was amazing. Staff was friendly, reasonable and would definitely recommend this dealership over any other Toyota dealer I’ve ever dealt with especially my local ones.

pa
Review №17

Leon, is super super good. He got me the exact car I was looking for. His customer service is excellent, I must say he is the people servant. Call on him guys when you need a durable car for personal or family use.

Re
Review №18

We were so pleased with the prompt and excellent service we received recently when we brought our car in for routine maintenance. Nick in the service department went out of his way to get the job done quickly after we explained that my husband wasn’t feeling well. It’s a drive across town, but it’s worth it for the service! Thank you, Nick!

Jo
Review №19

Great service! Richard found our family a new Sienna that hadn’t even arrived yet when most of the other dealers didnt have anything. He was very helpful and quick to respond to me. I also really appreciate that they did not pressure us or make us run credit until we were ready. I wish we didnt have to wait so long to talk to the financing department and that they talked through options a little more. I wasn’t sure if we got a good deal or not for financing on the lease but I am very happy except for that! Highly recommend Richard!

Be
Review №20

Big shout out to Chad, Snider for all his help on finding my beautiful 2022 XSE Highlander!! After searching many dealerships across Texas for an honest deal. My faithful God lead me to him. Thanks Toyota of Arlington for your awesome customer service… Many Blessings

Ma
Review №21

Worked with Brandon, hes awesome! Came in after getting a online KBB Instant Offer and the next day I walked out with the check in hand. Super smooth, efficient and painless. Definitely will recommend him to anybody looking to sell a car quick and easy.

Um
Review №22

Awesome experience and fantastic service. I specifically want to appreciate Mr. Alex Salinas for all his support and helping me purchase my dream Car RAV4 XLE with a good deal. Entire transaction for more than 6 weeks including wait time happened over call and chats, he always provided all documents and updates very promptly.Thank you Alex and Family Toyota of Arlington

As
Review №23

I came in looking to buy my first car on my own, and Chad was so helpful! He was very thorough in answering any questions I had (which was a LOT) and really helped in explaining all of the best options for someone my age. I would definitely recommend him to any of my friends or family going in!

Je
Review №24

Had a great experience here with Aaron and Andrei! Got me in my car at the price point I needed plus zero down. Came in to just test drive left with a new car and very pleased with the amazing customer service.

Ni
Review №25

Great place to buy and refinance your vehicle. They have great customer service and work with you on your terms and get you close to or where you need to be on the numbers for the vehicle your looking for. Aaron Sanders our salesman was great he was transparent and up front, very patient and answered all of our questions.

Ra
Review №26

I was in a panic because someone hit my car on October 27, 2021. I decided to head to Family Toyota Arlington on November 1st because my insurance totaled my car. I needed a car ASAP. I was torn between a 2017 Chevy Malibu and a 2020 Corolla. Needless to say I went with the Corolla. After all Toyota’s are the best cars. Salesmen Jesse and Cody were truly God sent and took care of me. My credit is not the best. Once again Family Toyota Manager Ronnie worked his magic and got me in my 2020 Corolla. This is my second purchase from Family Toyota. I love these guys and their service. If you are not purchasing your vehicles from family Toyota Arlington—you are doing yourself an injustice. Come to Family Toyota Arlington and ask for JESSE AND CODY.

sa
Review №27

I really want to give a big shout out to Jesse & Chris for taking care of us and working with us on finding the perfect car for us! They were super patient with us, stayed late and worked with our budget! Super friendly super recommend (:

Da
Review №28

Man, this place is awesome. I walked over here looking for a replacement for my totaled car and was immediately met with friendly people. Alex Salinas helped me out and asked me exactly want I wanted and was looking for. I gave him so important details and just a few moments later he came back with exactly what I asked for. And the whole process of me getting in the car has been a breeze! Genuinely happy I decided to give Toyota a try!

Jo
Review №29

Can’t believe such a wonderful experience without ever seeing the car!I recently purchased a RAV4 Prime from Family Toyota. Matt and his team were able to order the car, which are hard to find in the Gulf coast area, and it arrived sooner than expected. They were honest and upfront with pricing that beat the competition.I would like to give a big thank you to Lisa for going above and beyond! She kept me well informed while orchestrating the remote purchase from Houston. Lisa’s hard work made me feel comfortable and sealed the deal.

Kr
Review №30

We were are Family of Toyota Arlington Location and were provided with excellent service by Aaron and Andrei. They are such friendly people and so willing to help. They made the whole experience such a pleasant one. Definitely recommend coming here and talking to these people for your car needs.

Da
Review №31

Had the pleasure of working with Aaron S. He was professional and didnt hound or push us. He made the process super pleasant and easy. Were in and out quickly and are very happy with our new car. Can highly recommend

De
Review №32

Great service! Ask for Leon and Jim!We’ve been looking at cars for a couple weeks and this was the absolute best dealership we went too!

Di
Review №33

Had the best experience buying a new 2022 4Runner at Family Toyota of Arlington. Chad Snider was extremely helpful and knowledgeable and I got a deal I couldn’t refuse. Hands down the best car buying experience I’ve ever had. I highly recommend buying your next vehicle there!

Ze
Review №34

Love this place and really nice and helpful staff.Go meet with “Leon Stokes” I’m really happy for his help and hospitality for helping me to pick a right truck.This is my first Truck.

Di
Review №35

I recently had a very good experience during my car purchase at Family of Toyota, Arlington.Thank you Romel Howlder, Chris for helping out throughout the process. Transparent throughout the negotiation, offered a good deal finally.

De
Review №36

The Sales team did a very thorough and wonderfull job helping me with the purchase of my new Toyota I felt being treated like family therefore I would recommend my friends and family to visit this dealership for their next Auto purchase

Mi
Review №37

Experience was great. They found the truck I wanted in a day in a time when there is limited inventory on hand. They worked with me on extras which sweeten the deal and lived up to the promise that they would get one with the step rails. Couldn’t be happier.

Mo
Review №38

We were in a crunch to find a new car and came here after checking other dealerships. We should’ve come here first because they were and have been amazing!! We came in and the lady at the front desk was kind and asked us how she could help. She was nice and we were immediately met with Cody. Cody is phenomenal! He listened to our needs, located options, and we were test driving in no time. He was honest about supply issues and determined to get us into the car we needed with no pressure. Cody was willing to work with our budget and make sure we were happy with what we found.We left happy that day and he gave us his contact information. The next day he contacted us and asked if there was anything he could do to help. We responded since we had a few questions and he responded quickly each time. When we asked if he was available, he set up an appointment for us to come back that day and Cody was there when we got there and ready to work with us again. Cody worked with us to make sure the car was what we wanted at the price we needed and was able to get us into a Toyota efficiently and with no stress or hassle. We were pleasantly surprised and beyond happy! Cody was kind, respectful, understanding, and all around the most pleasant sales person we’ve had the pleasure of working with. I highly recommend Family Toyota of Arlington!

Li
Review №39

This is the best car dealer I ever have worked with. They offer the most honest prices and the best services to customers. The agent Lisa searched the whole ocean to find me a 2021 Tacoma off road and tirelessly tracked the insanely delayed transportation process to deliver the car to me, which is a miracle in the current time if you know what it means. If I need help any friend to get the a Toyota truck, Lisa is the the best help/hope!

Je
Review №40

Family Toyota of Arlington is simply the best there is! Called and spoke with Clifton which went above and beyond when helping me find a car. He was able to give me the best deal I’ve received by far on a new Toyota Highlander. The whole process started on the phone without even meeting me. Didn’t waste my time and came back with a number that I couldn’t refuse. He even kept working on finding lenders to get me a better deal if available! All this while I was still on the way there. He valued my time and had everything ready for me once I got there! I was in and out in under 2 hours! Can’t recommend them enough. Definitely go see Clifton! You won’t be disappointed!

Sa
Review №41

The following associates of Family Toyota were all exceptional in their own unique way. Aaron who accompanied me on the first test drive was professional polite and perfect in pointing out features of the car as well as explaining how to utilize these features. He helped me to feelcomfortable and confident although I was bit nervous at first. I am so grateful for his personal attention to these conditions. He was a perfect representative to your business.I would like to post more

Ai
Review №42

Just purchased a 2022 Sienna from Clifton, and the customer service could not have been better! He worked hard to get us into our dream vehicle AND at the perfect price. We will definitely be back!

De
Review №43

Aaron and Jesse where very helpful and professional at all times. I want to thank them for all of the help they gave me. Thank you guys, your great as a team. 😊

Da
Review №44

We want to give a shout-out and a huge thank you to Miguel and Ronnie. They helped us out with a great deal on a 4Runner and kept us well within our monthly budget. Super friendly and welcoming environment, we are happy to now be apart of the Toyota family!

Ka
Review №45

Came here to buy my first car on my own and Cody was amazing at helping me out! His customer service was absolutely amazing both over the phone and in person. Made my first time car buying experience wonderful!

Ca
Review №46

Purchased my new car from this location and it was the best car buying experience. They took time to explain everything to me and make sure I understood. It’s clean and the employees are very kind and helpful. Definitely see Wesley LaRocque when looking for your new car. He went above and beyond!!! I felt zero stress making my purchase and know I’m in good hands.

Ju
Review №47

I love family Toyota! I’ve bought all my cars here. Cody, Chris, and Jim take such good care of me. They are really family!!! From the sales people to the parts & service department; they have been amazing!!

Co
Review №48

Antonio was very helpful and understanding. First time buying a car and he made the experience better than I ever imagined. He was knowledgeable about the Hybrid vehicle I wanted and answered all my questions. I will most definitely come back in the future.

Lo
Review №49

Great experience purchasing a vehicle from Family Toyota. Nelson Gallardo was a thorough salesman helping answer all the questions and helping with a great deal. They have your family in mind, no pun intended. Will be back again for services and recommending to more people.

Ro
Review №50

Visited with Miguel. What a breath of fresh air.. great deal on my discounted 2021 brand new Tundra. Happy with the ending no hagle result! Come see Miguel for good deal!

Bi
Review №51

Outstanding service!!!!! After a horrible experience at Toyota in Hurst, I called Family Toyota, I spoke to Austin. He is outstanding as well as the rest of the staff, Faheem and Austin are the team- GREAT PERSONALITY and service. Paying cash for the car we did paperwork with Brandon to close out, even the folks in the back office and in Finance are great.If you are looking for a car, go see these folks. BEST EXPERIENCE in a long time, I told them quick at the onset, they exceeded my expectations....HEY owner of FAMILY, give these guys a raise-without them we would have went elsewhere, salute.

Pr
Review №52

Our experience with Toyota was amazing. Nelson took very good care of us, had good customer service and was just the kindest person from when we walked in the door to when we walked out. 10/10 experience with Nelson. Definitely recommend

Mo
Review №53

I came in to Family Toyota of Arlington and was helped by Miguel and was given a great experience. He helped us keep our budget in check and still come out with a great car. Super friendly and helpful when explaining some things to my father that only speaks Spanish. Couldnt be happier with his service. Highly recommend, can guarantee a wonderful experience.

Gu
Review №54

This my second Corolla purchased from Arlington Toyota.Thank you Family of Toyota Arlington for ease of a vehicle purchase.Your representative, Khoa, was a BIG help in this process. He notified me of the arrival of the 2022 cars early and that afternoon we had our new Corolla.The facility is very clean and spaced out to accommodate our current pandemic needs. Plenty of hand sanitizing unit available.The staff was polite, made me feel like doing business with friends.

Al
Review №55

Great experience! Aaron and Jesse in sales were extremely helpful. Highly recommend speaking to them if you are in the search for a new vehicle.

Ar
Review №56

If you are considering a new or used car ask for Jesse! One of the best experiences I’ve had at a dealership. He was very laid back yet professional and made the process painless! Thanks Jesse for everything.

DN
Review №57

Thank You for Khoa Nguyen,Chris Long and Richard to get my 2021 Sienna purchase done with a super good price and services. Came all the way from CA to pick up this car because the national wide supply shortage.The most amazing thing are not like other dealers put thousands add on the market price and the all CA paper work can be taken cared of by this dealership.

J.
Review №58

Miguel is a professional salesman at his best. He took great care of me and put me in a new car! I would definitely recommend him to anyone!

Al
Review №59

I bought my car here initially two years ago, and received excellent service then. Today I went in to refinance my car. Leon was helpful and got everything approved prior to my arrival. I didn’t have to spend all day in the dealership!! Everyone was very friendly. When I’m ready to buy another car I’ll definitely be back.

Al
Review №60

Cody was funny and nice! definitely ask for him :) Found our car fast and quick. Car was super clean and all questions were answered promptly.

Ni
Review №61

Family Toyota of Arlington is amazing, they give great deals, are completely transparent and don’t hide anything like other dealerships do, and are fast. I would highly recommend coming to check them out! Shoutout to the management team Matt, Patrick, and Brandon for making this two vehicle deal happen within a week!

Mi
Review №62

Another fantastic visit. Ive been taking my car to Family Toyota of Arlington for around 5 years, since they first opened. I have never had even close to a less than fantastic experience. Chris helped me today, and was a joy to meet and work with. Everyone in the service department is friendly, professional, and just plain great. I have never had this level of service from any service center, at a dealership or not, and at this consistency.

Hi
Review №63

Andrei was fast, professional and worked with me. Much better than I expected. Would recommend to anyone purchasing a Toyota. Best Toyota dealer.

Sh
Review №64

My experience at family Toyota was amazing! I found the car I liked, they got the payments where they needed to be, and Chad was easy to work with and no hassle! I highly recommend them!

Review №65

Khoa and Ronnie was awesome. I was not sure to get the car I desired with the credit score I had. But, you know what, I walking away with that car with no down payment. How about that! Simply the best.

Li
Review №66

Texans helping Texans. We have been looking for a Lexus GS for weeks now. We saw one at Family Toyota and called. Austin was great and with Darrens support they made the deal happen. All of this done over the phone. Went to finance and spoke with Kash who got me a better interest rate then my bank. The next day Omar and Melvin delivered the car to Houston. They say it takes a village in this case it was a #FamilyToyota. Thanks so much for a great experience.

Ke
Review №67

Best buying experience we have ever had. Cody and Jesse were awesome. Fast approval in and out with in hour. 2022 Toyota Camry

Ca
Review №68

Just want to thank Antonio from Toyota of arlington that helped me trough on getting a car ! He service us at his best I love the fact he was very thorough in explaining every detail regarding the vehicle we got ! I was so indecisive and I gave in and decided to get this vehicle for my family and myself ! Once again excellent service very pleased and will consider coming and asking questions to anybody here they will listen to you out and give you options in direct way ! Thank you y’all I love my Toyota CH-R !

Ke
Review №69

I am super excited for the experience I had at Family Toyota. I want to give a big Thank you to Salesman Jesse and Manager Juliana for the quick and easy transactions.

Yo
Review №70

Jesse (without the i), was the BOMB! Jesse was very knowledgeable and eager to help. He was not pushy at all and allowed us to ask as many questions as I wanted. Trust I ask a million questions. Jesse never acted frustrated or in a rush! He made the process fun and held great conversation. Tell him Yoka sent you!

El
Review №71

Had a great experience purchasing my vehicle, Julio was awesome. Thank you Julio for helping me out, I will definitely be referring this place to my friends and family.

Ch
Review №72

The car was such an experience!! I absolutely loved it! A big thanks to Julio romo for having the time to give me a bit more information of the car! Definitely coming back to pick the car up ! Great costumer service

Ti
Review №73

We had a great experience at Family Toyota in Arlington yesterday! Richard Bui was our salesman and was great to work with. I had been shopping for about 3 weeks and gone through some games with other dealerships. Family was clear on their pricing and there were no surprises. The financing was easy as well with no pressure purchasing warranties. We will definately be back. We are about an hour away but it was so worth the drive!

Kr
Review №74

Wonderful service folks for my factory maintenance work today. Thx esp to Nick, who was super courteous. So glad I bought my car here 2 years ago! 👍

Ka
Review №75

Buying a car has been very stressful during the pandemic. At one point we traveled 175miles in one day to multiple Toyota dealerships throughout the area and couldn’t find what I was looking for. My last stop was Family Toyota of Arlington, where my father and I met Khoa.Khoa is the best car salesman I’ve met ! He was the only person who educated me on all the features that the RAV4 has. He was very knowledgeable and extremely easy to talk to.Khoa was dedicated to find me the specific car I was looking for. When we finally we able to order my car, Khoa kept us updated frequently. Patrick called the shipping company every week to get an update and make sure my car was on the way. Without their determination, I don’t think I would have my dream car right now!Throughout the car buying process, Khoa, Patrick, Chris, and Jim made it enjoyable. I especially thank Khoa for his amazing customer service skills, professionalism, and genuineness throughout this long process.If you are looking for a car, I highly recommend visiting Khoa!

Es
Review №76

My car arrived way sooner than I expected. I was told by Saturday it would arrive but got here today! This is the best location if youre trying to buy your car! They all work really hard! Thanks again Austin!

Al
Review №77

Definitely coming back again! All around great service and Outstanding customer care. Huge shout out to my salesman Richard Bui for his professionalism and knowledge of the product! These guys are definitely changing the game and make the whole process hassle free! Once again, thanks for everything, and I’m glad to be apart of the family!

Ri
Review №78

I had the most amazing car buying experience at Family Toyota of Arlington. Jesse and the rest of the staff were super helpful in finding me the exact car I was looking for that was within my budget. I couldn’t be happier! Thank you to everyone for making this an awesome experience!

Ni
Review №79

Excellent Service.Wonderful and friendly staff each time when I visit while getting maintenance and general service done to my vehicle.

La
Review №80

Romel was an awesome salesman!! I felt he made me comfortable with his service! I also felt he was very honest after I felt another dealership was trying to get over on me!

Mi
Review №81

Cody was great! He answered all our questions and made sure we understood everything with our purchase. He was great at negotiating a price that worked with our budget and making sure we left with the best deal possible. Even the management was friendly and welcoming; Ronnie came up and introduced himself as soon as we arrived. For the price you cannot find a better deal than at Family Toyota of Arlington. I highly recommend this dealership to everyone.

Ab
Review №82

Mr. Leon Stokes is an amazing person. He was so patient, listened to me and my family concerns, and helped me with the purchase of a car. He worked out a fantastic discount for me and I’m truly happy with his professionalism. I will definitely recommend you ask after Leon when you visit.

Ka
Review №83

We bought a car from Patrick and he was great! He made sure we got a good deal and he even went all the way to Burleson to pick up the car we really wanted to look at. He and Brandon were both really nice and patient and explained everything to us like the sweet summer children baby car buyers we are. Im glad we came here and cant wait to pick up our new car tomorrow!

ki
Review №84

I just bought a new car from family Toyota of Arlington from Leon Stokes and it was the best most easiest car purchase I have ever made and they got me at the best available price in the market! I even looked at other car dealers selling the same car and this was by far the best price and best car purchasing experience I have ever had. Leon even brought the car 380 miles directly to me to sign off on the paperwork AND filled my tank with gas and got it washed. HIGHLY recommend this car dealer and Leon as a salesman. Very professional service.

ga
Review №85

Soon as I drove in, we were welcomed! That to me is a big plus. Alex was the one who assisted us and we told him what we were looking for and never wasted our time to look at something we didn’t want. Of course Brandon the financial manager helped in every way!First time here and highly recommend it. Ask for Alex!

Ry
Review №86

This is the place to go to buy a car!! No “market adjustment” adding to the price, friendly, and straightforward. Chad was a no bs advisor, not a salesman. I will go here first for my future car purchases! Thank you Family Toyota of Arlington for a great experience!

Je
Review №87

Alex, find Alex if you need a car. He made buying a car easy and had the best attitude. He’s very professional, knew everything about the vehicle I was wanting to purchase. Showed me all the features with ease. I honestly couldn’t have found a better car dealership and salesperson. They are truly lucky to have him.

Ja
Review №88

If you want to enjoy the experience of buying your new car don’t hesitate to ask for Leon Stokes! He’s patient and never made me feel pressured to make a decision. With all of my questions and concerns, Leon was fast to answer and helped me as much as he could. He knows all the ins and outs of the business, a true professional. Leon Stokes is highly recommended for your next purchase!

st
Review №89

Jesse performed excellent service along with good knowledge and patience. He has made this a great experience. Thanks Jesse

Be
Review №90

Great service! Cody had me in and out quickly and answered all my questions on my new truck! Thank you

Xt
Review №91

Today I went to family Toyota in Arlington, Mr. Chris Harrison customers services was excellent on his services and taking good care of us! I highly recommended my family and friends and others who are not familiar around should go to this place! Remember my name is Christina Pham and you guys can asked for Mr. Chris Harrison! I definitely will be back when my services are due or have any problems great jobs guys!! Have a wonderful Day!!

Ni
Review №92

Bought an suv from Family of Toyota!! Great experience! My sales rep was Aaron, he has excellent customer service skills! The entire experience was wonderful!

Bi
Review №93

Leon was amazing to work with . Very courteous and made the transaction easy.One of the best experience on the finance department.Jim got me going in a flash and was very helpfulWith some special delivery we needed.Thanks Guys

Te
Review №94

Bought a new 4Runner from Leon. What a great experience. Leon was quick to respond, we talked through a deal in only a couple minutes. Next day Eddie got my wife in the vehicle and out the door! Highly recommend this place.

Ca
Review №95

Hi Lisa and Ernest were awesome! Highly recommend them as a team. Lisa was excellent in helping us find our vehicle with this chip shortage and purchasing our car from out of state. She had everything ready for us and made everything go smoothly.Ernest was very friendly . Thank you to Family Toyota of Arlington!!

Se
Review №96

Family Toyota is amazing. I recently relocated to the Dallas area and it is a relief to have a go to team for when I need to get my 4RUNNER serviced. I came in for a State Inspection and they located a recall that I missed. They knew it was going to take time and I was shuttled home and returned later that day. Courteous honest staff, clean spacious waiting room, and they get your service completed quickly.

ja
Review №97

I am so happy I went to Family Toyota of Arlington!! Chad was amazing and honest, going through finance was a breeze! I highly recommend this dealership!!

Lo
Review №98

I love getting my little scion serviced here! ♥️ The staff is so nice and friendly, they always have free coffee!!! Lol

Ca
Review №99

Austin Rios was awesome and very funny. He took great care to explain everything about the car and warranty details. As well as helping with any questions we had with using the new SmartPath tablet. He made sure we were taken care of properly instead of just treating us like another number. He made us feel like family or a good friend. Ill definitely be back to see him when I get my new car.

De
Review №100

I am a college student and was interested in getting a car! Unfortunately, I did not leave with a car at the time but I did leave experiencing WONDERFUL help and guidance. Julio gave me straightforward answer to all the 1000 of question we asked him. When I am ready i want to go back to him and yall should too! I love the Toyota Family !! Thank yall and Julio for all your help !

Information
100 Photos
100 Comments
4.8 Rating
  • Address:1661 Wet N Wild Way, Arlington, TX 76011, United States
  • Site:http://familytoyotaofarlington.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=website-button
  • Phone:+1 682-227-8877
Categories
  • Toyota dealer
  • Car dealer
  • Car service
  • Used car dealer
Working hours
  • Monday:8:30AM–8PM
  • Tuesday:Closed
  • Wednesday:8:30AM–8PM
  • Thursday:8:30AM–8PM
  • Friday:8:30AM–8PM
  • Saturday:8:30AM–8PM
  • Sunday:8:30AM–8PM
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations