My Sales Woman was Great!! Karie Tinstman made me car buying experience a pleasant one. She made sure I was confortable and pleaseeven Eric the finance guy was Great.... Will be back to buy again.... :-)Vandergriff Acura is alright with me.

Highly highly recommend this dealership! Kyle took great care of us from start to finish and we can’t say enough about how awesome of an experience he made it.Family atmosphere is what we wanted and we got it in him! Thank you for what you guys do. We’ve been telling friends to go see you!

My wife and I were searching for a new car for her and determined that she was interested in an Acura. When we arrived to the dealership we were quickly met by Kyle Hudson. We informed him that we were interested in test driving some Acura’s and come to a decision that it was time to upgrade my wife’s car. Kyle listened to what we were looking for and provided several cars that met this criteria. My wife took a test drive and feel in love with the Acura. Kyle provided exceptional customer service and was a key factor in our secession to buy from this dealership. I was impressed that he even followed up two weeks later asking how things were going with the new car. We will refer our friends to this dealership and look forward to working with them in the future.

Vandergriff Acura is 1st Class in all aspects from the initial greeting by the receptionist to the pass along to my Sales Manager Patrick Burns.Patrick allowed me to take my time to make the decision on purchasing the sleek 2021 Acura Type- S as I was also looking and comparing the value add of another vehicle at a dealership down the road. Once the deal was closed West Wade followed up through several Channels of communication to ensure I was satisfied.As this is my 3rd vehicle from Vandergriff Acura this Team always seem to amaze me based on there overall understanding of the vehicle and genuine compassion to ensure I have the vehicle I actual want.Thank you all for your commitment from a HAPPY Customer !!!

Mr wade was absolutely amazing he got us in got us out and made sure it was a comfortable process. I appreciate Mr. Guzman for his due diligence in getting us approved. This is a great dealership. I definitely will be using them once again in the future

A little late but had a great experience with my purchase from yall. I was able to get a car that suited my needs with minimum hassle. Kyle helped every step of the way to make it happen and I then later referred my mother who also bought her txl that shes in love with. Would for sure recommend again!!

I recommend car buying at this dealership my salesman was great! Matthew Moore picked me as soon as I walked in with a greeting he was not overly aggressive he paid attention to my request. The first car he pulled out was the car I purchased it was apart of all my request that I wanted and could afford! Even though it was a extra request I asked for when negotiating even though he felt unsure about it being possible he went the extra mile to see what they could do to help... normally they try to sale you everything you don’t want or can’t afford but everything went smoothly and here it is 3 months later and I still love my Acura TLX !

I had a great experience with Wade West. He was such a great salesman - professional and efficient without being too pushy. I usually dread purchasing a vehicle, but Mr. West made it enjoyable and worth the drive from Houston. I will definitely be a repeat customer!

I bought a Toyota pickup from Matt Moore. He was very nice and considerate. He was effective in working with us in every detail, including after the sale requests. I recommend him to anyone looking for professional salesman that will work wig them.

Im really satisfied with my purchase. I was treated well, and they made sure to get me a great deal.. I highly recommend Karie Tinstman, shes a great salesperson and she has an awesome personality.

I experienced top tier customer service with Mr. Wade West. I highly recommend him to anyone needing assistance when looking for your next vehicle. Nice and knowledgeable and you will not be there all day. Please pay him a visit.

When I came into the dealership I was unsure about what exactly I was looking, I was approached by your sales associate Mikala and she was very knowledgeable about your inventory. She pointed me in the right I direction on what I should be looking for based on my needs. She made my research process so much easier. Looking forward to coming back in and working with her!

Kyle helped me purchase 2020 Silverado. Kept me up to date on the status of the vehicle, provided car fax, and walked me through the entire process. Kyle was able to make this a very enjoyable and hopefully repeatable purchase experience.

Leased a 2020 Acura RDX 2 years ago and loved the car so much, I decided to buy it. Mr. Wade West was my sales consultant both times and he is just wonderful. Easy to work with, professional, and no pressure. I feel like I got a great deal both times. Very happy with my experience at Vandergriff Acura.

I had the most amazing opportunity to meet with Ms. Mikala Allmon to discuss my vehicle needs. She was very friendly and knowledgeable and offered viable options. She makes car buying easy and hassle-free. I look forward to working with her again.

Kyle Hudson was very professional and extremely knowledgeable about any question I had. Loving my new car but Ill definitelybe back!

Fast, Courteous and No - Pressure is how I would describe my experience with Vandergriff Acura. Matt Moore took great care of me + made sure I got a great deal for my trade in + a great rate! I was in + out in less than 2.5 hours and came away very satisfied.Ask for Matt and youll be in great hands...Will definitely purchase from them again!

I would like to take the time to say this was one of the best car buying experiences I’ve ever had . Mr. Wade West and Mr. Kal were exceptional and did every single thing they could to earn my business. I appreciate their patience and their hospitality. Mr. Wade thank you for your knowledge and for your kindness. I would recommend Vandergriff Acura to ANYONE! They are so welcoming from the time you walk in through the door!!!!!! They have a customer for life!!!!!!!!!!

Peter was an amazing salesman, very easy to work with. I would highly recommend anyone to work with him. He took care of me and I know hell take care of you. Got me a great deal on a great car, couldnt ask for more.

Huge thanks to Thai Nguyen for helping us through the car buying process. He was very helpful and always ensured we were getting the best product possible.

Kyle is the man! He sold me my Lincoln and I love it. Great service, great place!

Matthew Moore was a big help to me when I was looking for a new vehicle. He listened to what I was saying, led me to the right auto and was there to support me all the way thru the process. Matt made a difficult process smooth and painless.

I scheduled an appointment on a Friday afternoon to bring my car in once my tire sensor showed low. Upon arrival, the service tech greeted me immediately. I then met with Cameron. He was very informative, giving me details on what to expect as far as possible cost, repairs, time, etc. He had a very energetic personality and kept me up to date on the status of service while waiting. Very pleased that we were able to get out at the promised time. Cameron took very good care of us and we are very pleased with the overall service we received.

Great customer service there was this big guy Kyle Hudson, he helped me every step of the way and every after when I had issues with the car he made sure we were taken care of, promote that man

We purchased a new 2021 Acura RDX this past week on Labor Day. What I love most about Vandergriff is the place is always clean and everyone is very welcoming. Logan Wilson was our sales person and he made me feel very comfortable. I hate buying cars more than anything and Logan went above and beyond to make our experience wonderful. He was professional and very nice and saw to all our needs and answered all our questions. I would recommend Vandergriff Acura and Logan Wilson every time!

The customer service that Karie Tinstman gave was great and I was in and out in less than 90 minutes.Highly recommend buying a vehicle from this dealership.

Mikala thank you so much for your great customer service!!! I really appreciate the phone calls and text messages keeping me informed on your inventory. Mikala is very knowledgeable and courteous!!!!!

Yesterday I was able to pick the car I wanted right off the lot thanks to Mr.Wade and his great customer service and patience.

Just wanted to say that Kyle Hudson has been a pleasure to work with and would recommend him for any of your vehicle needs!

I just purchased the 2016 2ss camaro online with vandergriff acura. This been the worst car buying experience ever. I was told the car was ready and I was told the the dealer option was for the work they did to the car to get it road ready but yet I paid for services that was not done. I also paid for the car to be shipped on a truck but they drove the car over 300 plus miles and when I got it it was overheating. And they have wheel locks on ever wheel so now I cant get the wheels off to change the tires with slow leaks. I feel like iv been totally ripped off. No one returns my calls and they told me Id had to ship the car back to get the repairs done, then they said they will ship the parts then I have to pay to get it fix and they will reimburse me. Man Im so done with vandergriff acura. I never had any problems with and dealership except vandergriff

Dayshawn Green is the BEST! The dealership has more inventory than others and Dayshawn will help get you a fair price.Ask him for the secrets of a proper crawfish boil.

My mom and the dealership had agreed on a price over the phone before my mom picked up the car. When I drove an hour and a half to drop her off at the dealership and she started filling out paperwork, she found out that the price was $3,300 more for “add-ons”. We’re very frustrated that the guy didn’t tell us that in advance until we had driven all that way. It was very frustrating and misleading. She ended up buying the car because she felt like she didn’t have a choice, and now she is very upset about her purchase. She wasn’t able to purchase the warranty on the car either due to how much her monthly payment had increased, so she’s worried about that as well.After a week of calling, we were able to get ahold of the manager. He apologized, but that was it. He spent more time talking about how he could have added more costs like other dealerships and that they were a good dealership for not adding as much as others.Telling us that they could have jacked up the price more and did not was probably not the best way to respond to someone.

Blake is an awesome service advisor, who made sure I knew what exactly was going on with my car. He kept me updated as they worked on my car and helped any way he could to make sure my car had the appropriate service it needed.

I had a great experience yesterday at Vandergriff Acura, and Cameron Hosch is exceptional as a service associate. I had the pleasure of having him twice and no one has compared to his customer quality service!!

My experience with Matt Moore was amazing he was very transparent and patient. I wanted a Honda Accord sooo bad. I wasn’t able to get that so, he asked what features I was looking for and found me a freakin Cadillac with wayyy more features I wanted. He’s hardworking a s fast 💨 I couldn’t be more happy. Also the finance department found us a cheaper rate than the credit union! My fiancé and I will definitely be back for another car and complimentary car washes 😜😜

This was my first time buying a car with myself as only title owner so you can already guess how nervous I was.Wasn’t looking to buy a new car but ended up with one and I’m super happy about it! I don’t live in this area at all but they’re were all understanding of my situation and accommodated to me. Kenny Le was the one to go to for any help so with my car questions & he answered all my questions and concerns. Kenny goes above and beyond even after I left the dealership to check how everything was going. It was a bonus for us that he is Vietnamese so that made my parents more opening & comfortable. Everyone was very patience and welcoming. Definitely will be recommending to anyone in El Paso who are heading that way to stop by and hopefully get a new car for them!Thank you all for your help and patience. You’re all the best. ☺️

I bought an RDX about a year and a half ago and have absolutely loved it. My experience with Vandergriff Acura has been good overall, but there’s one person in particular who has made it GREAT! His name is Cameron H, in the service department. He’s extremely helpful, very professional, and has a positive attitude at all times. If Acura knew what they were doing, they’d promote this guy ASAP. He is the king of customer service and should be teaching others his magical ways! If you need to get your car serviced, ask for Cameron and you’ll understand what I’m talking about within a few minutes.

5 stars! I have been coming to this dealership for 4 years now and only had one service advisor .Veron is the best he always gets me in and out the dealership satisfied and happy. Thank you VERON SHORTER!

Today (9/3/21)on Friday Labor Day weekend, 1 hour before the service center closes I pull up because my dashboard started flashing about 6 trouble signs out of the blue. The advisor was Cameron H., Vandergriff Acura Arlington. He stated they could look at it tomorrow and had no loaners. A few minutes later, he stated he could pull it to the back and just see what the issue was. That led to him and another gentleman (didn’t get his name) fixing it right then!! I’m so grateful for them because they were WILLING to assist eventhough they were about to close. That they put forth the effort to help right then! He wasn’t reluctant and he had a very great spirit and attitude from the time I drove up till the time I left. Excellent Customer Service. Thank you Cameron H.

Let me tell you. I was painfully holding off getting a new car at a dealership. I swear I hate going to dealerships. Ive done my research on what i wanted and done all the comparisons. All I needed to do was test drive the car and sign on the dotted (or straight) line and go home. OMG. I came in with an attitude and left with my dream car!!! I kid you not!!!. I made may appointment (for which I was about 20 minutes late) [I called to let them know ant it was no problem] and I was greeted with all due respect and no issues. I was lead to the car I wanted to see and test drove it. Plain and simple!!!! Whaaaa? Yes! I know what I wanted, and got what I desired. I was in and out in 3 hours!!!!!!!!!!!! Who does that? I was expecting to be haggled into a car I did not want but was pleasantly surprised. I dont plan on buyi g another car for another 10 to 15 years, but this was my first GOOD EXPERIENCE. I even got to keep my Weathertech floor mats I purchased for my trade-in. Yall need to #findout about Vandergriff Acura!!!! Much love to them.......

This was my first car buying experience solo and although I know a lot about finance and cars for an average consumer i still needed guidance and my sales person Mikayla was just that for me I had my eye on my dream car a 2017 BMW 330i and Mikayla and my finance guy Eric did as much as they could to keep me in my price range and made sure I had warranties included as well .. when I purchased the vehicle it needed a new windshield and some minor paint work done on the front bumper and I felt it was taking too long any time I mean anytime I reached out to her she responded and made sure everything was taken care of as promised .. Three months down the road my BMW is leaking antifreeze and is possibly in need of water pump I had no idea on what was covered under my warranty so I reached out to Mikayla who responded right away with information and told me to get it towed in on a Busy Friday !! Still waiting to hear back on what is wrong with my vehicle but again I feel well taken care of and that I know no matter the issue we will figure out a plan !!!my sales person Mikayla from first interaction was very honest upfront and someone who is reliable . It’s really not just buying a car it’s an experience and I’ve had a great one so far even though The Beamer is still in the shop 🥺

Im so sorry I ever stumbled upon this dealership. Great vehicle but the absolute WORSE car buying experience I have ever had. No follow through. I NEVER get accurate information no matter what department I speak with.. Was so shocked since this is supposed to be a luxury vehicle. So very disappointing. They are singularly sales oriented. Not interested in building a long term customer relationship.Definitely Would NOT recommend this dealership. Please save yourself and buy somewhere else

We had a great experience here!Ours sales guy Fausto was very professional, helpful, and sensitive to our families needs.Brandon Guzman in finance was also I huge help in the buying process.They made the whole buying experience easy and quick, we’ll definitely be back!

All the staff was nice and very helpful especially Thai Nguyen. He was the salesman who helped me find what I was looking for, was very straight forward and honest, he made the shopping experience very enjoyable. I appreciate him an all the others involved in getting me into a great reliable car. Thank you!

My salesman Mr. Wade West @ Vandergriff Acura made my experience very pleasurable. He was very professional, made my experience painless quick & easy. He also advocated for me to get the maximum amount for my trade. He ensured that the Acura MDX Aspec with red interior was something that was definitely possible for me to purchase. Mr. Wade knew how much I loved the truck, so he stayed with me throughout the whole ordeal removing & placing my items from one vehicle to the next. Please ask for Mr. Wade West if you looking to purchase through this dealership. He’ll take care if you.

Working with Thai Nguyen was an absolute pleasure! Thai is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The best part – Thai Nguyen stayed in touch with me the entire time which only made the buying experience even more enjoyable. I highly recommend you talk to Thai Nguyen if you’re considering buying a new or previously owned automobile.

My service adviser, Cameron Hosch, did an outstanding job today! Knowledgeable, friendly and helpful. I highly recommend him and Vandergriff Acura when bringing your car in for service/warranty work.

Recently purchased a vehicle here and had the help from Thai Nguyen. He was extremely helpful and knowledgeable of the vehicle and was on top of getting things taken care of. Any issues I had in the process it was quickly fixed and I had no problems at all. I will definitely do business here again in the future.

Saw a car I liked and the sales rep was Thai Nguyen, he was very helpful and was very punctual for the times I was showing up to see the vehicle I purchased. Very helpful with all the information I needed while in the purchasing process and I understood everything clearly. Vandergriff Acura will continue to have my business.

I’ll start by saying my intentions was to leave 5 stars. My sales rep was awesome and very responsive in the beginning (as they should be so they could get a sale). She even met up with me on a Sunday since I was driving in about 5 1/2 hours away. Everything went smooth even though I drove off the lot without a windshield wiper (I didn’t take this was a big deal since I would be getting reimburse for it). Sometime later I found out I was also missing a locking lug nut. I put this on myself since I should’ve caught it when I looked at the vehicle. I made this aware to my sales rep and GM. Again I was told I would be reimbursed for it. Communication as far as reimbursement is almost not existent at this point and it’s been over a month and half since I took possession of the vehicle and still not reimbursement for the items that should’ve been on the vehicle. Customer service definitely goes down after you drive off the lot. I went from wanting to do business with this dealership from here on out to completely changing my mind.

Treated me well, real upfront and no b.s.

Great staff and knowledgeable! I bought my 2022 MDX.

My wife and I had a extraordinary experience with the salesman Ethan. Ethan was extremely eager to make sure we were being taken care of. He was knowledgeable and professional. Ethan, thank you for your time and for assisting us!

What an amazing way to buy a car .Ms Grace /Mr Kal are 100% on point and will put you first .they were patient with me .understanding .Thank you both so much for working with me .My husband and I are Happy with the purchase

We had a great car buying experience here. Carrie and the whole staff did an awesome job. We were in and out quickly during got a great deal. Kudos to Vandergriff Acura. I highly recommend.

I was leaving town on this past Tuesday to attend a funeral in Oklahoma, I noticed that my low tire indicator popped up. I looked and had a metal object showing in the sidewall, I drove straight to the dealership where Cameron greeted me. I explained my situation with regards to my out of state trip. He personally took my car back to the service department and got it in on sn emergency basis. We were out in about an hour snd on our way. I am so impressed with Cameron and his great attitude and helpfulness.Thank you again for helping us out and allowing us to quickly get on the road again!

Made the appointment on Saturday for Monday to purchase a specific car. Came in on the appointment time to meet with Brian and they sold the car no one informed me or call me to tell, I had my heart set and was ready to buy paperwork in hand. A COMPLETE WASTE OF MY TIME VERY POOR SERVICE. Please dont waste my time. You could have at least called me or sent a text message. They texted me all day to get me in the door 🤬🤬🤬

My experience at Vandergriff Acura was such a breath of fresh air from the moment I walked through the doors and was greeted by the team. Deshawn Green made the processes so doable and felt no sales pressure he instead made me feel like a friend and comfortable through the entire thing . Definitely recommend to anyone looking to buy a new car !

Amazing staff and great cars at more than competitive prices. Dayshwan Green assisted me and made it extremely easy. I looked at a car and was able to walk out with it the next day. I would definitely encourage anyone looking for a new vehicle to shop here and look for Dayshwan if you need assistance. I was a first time buyer and his guidance was invaluable.

I brought my car in Wednesday for service. I was pleased for several reason. The dealership had the part within two days, but what was really nice was Cameron, my service advisor, scheduled me for the first appointment, told me the expected wait time, and gave me a quote that didn’t change once I got there and the work was finished. He was pleasant and kept me informed during the process. This is the second time I’ve had Cameron as a service advisor and probably won’t ask for anyone else as long as he’s there!!

I needed to get a vehicle inspection, and my advisor Blake was super helpful! One of the better experiences I had with a dealership.

They make it seem like a great offer to tell you that you can receive free car washes for the duration of ownershipJust called service to see what the process is to get my first wash and Mike in service acted like It was a bother to tell me how long it will take, i figured it’s pretty simple to tell me there’s no cars there or 20He said I could wait 15 min or 2 hoursI explained I don’t have 2 hours today so if he could just tell me how many would be in front of me at the moment his words were” I mean it’s a Courtesy wash ..I guess that’s his way of telling me I can’t complain.

Just purchased a vehicle here and the entire staff was very nice and they made the whole process a breeze! I immediately felt comfortable on a decision that was stressful to me prior to showing up. Especially from Karie Tinstman, She went above and beyond to make us feel comfortable. She explained all my options, and I was able to choose a car that I absolutely love!Thanks Karie and everyone at Vandergriff Acura!Jessica

Mr.Wade West is the best salesman on this side of heaven. I just purchased the RDX from Vanderfriff and the experience was great!! Wade was thorough and attentive. He’s very detailed oriented and left no stone unturned. The financing was easy and the deal that I received was unbelievable and simply a blessing. Thanks to everyone involved. You all were great.

This dealership treated us very well. Kyle our sales person was extremely patient and understanding of what we wanted in a car. He maintained communicated with us before coming in to check out an Acura RDX. He took time to explain the features of the car, the technology, and was very knowledgeable and detailed when he was explaining. Kyle made sure our time wasnt wasted and made business happen . Amazing purchasing experience with facilitation and without hassle. Thanks Acura Vandergriff, I absolutely LOVE my Acura RDX .

Wow 😊. Cameron helped me today with a repair and oil change and wash. Excellent 😁. Very helpful. Loved his customer service 👍👍. Couldnt have asked for anything better

Vandergriff Acura will continue to have my business because of the following service received from Patrick Burns, Brian Smith and Kyle Hudson. Their commitment to customers is undeniably the very best! Highly recommended for anyone who appreciates working with people driven by customer service and excellence.

Wade West did a fantastic job of helping me choose a new car. He is the reason why I came back to the Acura family. His customer service and knowledge about the features of the car is impressive. I would recommend anyone that is in the market to go to dealership and ask for Wade. He will take care and address all your needs.

Super awesome sauce! They got me approved for the car of my dreams! Love my other half for making it happen and Mr. Tom Phan for working with us! Hes the best!For over 6 months we had been looking and trying to find the perfect fit. Checking daily and driving all over DFW looking for a vehicle that was within our limits.We tried many models and makes of vehicle and there was always something that wasnt right or didnt fit.Just when I had about given up, we came home and looked at where my fiancé goes.... We found what we had been looking for all along!Thank you too the Acura team! #jeep #dreamcar #bestteam

I bought a SUV less than a month ago had to take it right back for them to check the brakes my service advisor had the vehicle for more than two weeks kept giving me the runaround and tells me oh there’s nothing wrong with your brakes. Now keep in mind that they do a multiple point inspection on a vehicle before they resell it also they made me purchase there multiple point inspection before I could buy the suv never heard such thing this is not my first time buying a vehicle from a big dealership. Turns out they never checked my brakes because my brakes are hitting the rotors in the back. They also made me buy a platinum warranty contract that doesn’t cover anything and they lied to my face and told me it covers completely everything on the vehicle since it’s a platinum warranty package. I had to take my vehicle to my friends at Pep Boys and had to replace my rear brakes and rotors because my service advisor did not do his job to correct my concern I have reached out to the manager and of course they do not return anyone’s phone calls I will not be buying another vehicle from this dealership they do not care about their customers all they want it’s to take your money and send you on your way.

5/30/21: Another great experience at Vandergriff Acura in Arlington with the dynamic team of Brian Smith & Wes Kammer. This is my third car from this dealership. My experience each time as been exceptional with Brian (One of 3 top salesman of 22) and Wes, (Director of New Cars). Through the years, both Brian & Wes have gone over & beyond for me, the customer, which has resulted in trust & loyalty. Honesty & outstanding customer service continues to win me over.

All around great experience from first phone call to delivery. Lewis and Patrick worked well together - both provided great customer service. Far and away the best Acura dealer in the metroplex. Highly recommend.

Austin Doyle was the BEST to work with! I made an inquiry online and his fast and attentive response far surpassed the other dealerships is was working with. He was very easy going and personable. So glad we got paired up from a simple internet inquiry! Never pushy or salesman”y”. Wish it was always that easy! Definitely worth the 1.5 hour drive.

Theres so much good things to say about Vandergriff Acura and their employees. Ill just keep it short, if you have any problems with youre cars. Go see my man Cameron Hosch at Vandergriff Acura because he will take care of you and will explain every detail of work their gonna do on youre car. Theyve never let me down and if there ever was a issue they were quick to resolve it.

Nice vehicles and Sergio is Awesome

Wade did a great job of helping us get into a vehicle and was very patient. Thanks Wade

At Acura getting my car serviced... 458.00.Sad part is I was with Ford, for 15 to twenty years and never paid for any service, oil, tires.My thought....Going back to driving Fords ONLY! Thanks to Wes Krammer for making a bad experience better .

Matthew Moore did a fantastic job he help me get a good deal I am love with the car thanks for your service

Wesley and Mekaela treated my Mom awesome! Just watch out for the finance guy. He will talk you into stuff that you dont need.

Matt Moore made our car shopping experience the most pleasant experience imaginable. I would put the experience right up there with watching my son take his first steps, it was that much amazing. If I had the resources (which a Nigerian prince has promised me in the near future via email correspondence) I will buy an entire fleet of not only used f150s but the entire stock of baseline Acuras. Matthews incredible sales performance warrants not only an entire year of paid vacation, but also a Cessna 150 so he can expedite his sales across the country.

I hope this message reaches someone in charge, I gave them a deposit of 3500 and they came and stole my car back. I called Global Lending Services ( the bank who financed) the car, they told me everything was verified BUT Vandergriff Acrua will not give it back, Ray Jones told me “The bank is lying, they never gave you the car” I need to speak to Corporate or a higher person in charge this is not okay.

Cameron Hosch has been extremely helpful in the process of fixing my vehicle. He provided top of the line service and went above and beyond to make sure the process was convenient for my day to day life. He also was kind enough to let me know I had left items in my courtesy vehicle. HIGHLY recommend and very satisfied with the service!!! Thank you!!

Great experience, the employees were very kind, patience and quick with the sale process.I highly recommend you see Dayshawn Green when you get your next car

Karie Tinstman was AWESOME!! I was able to go in, test drive the new car, negotiate, and sign the sales papers in 3 hrs!! Thanks Karie for making our car buying experience a great one!! Will def go back and buy from Vandergriff Acura again!

Bad service. I saw a car on their website and was interested in seeing only that car. I scheduled appointment with Mr Austin to see the car. Mr. Austin confirmed me that he will show me this car. When I went there on confirmed time Mr Austin not to be seen. Other guy offered to show me the car. When he checked the inventory the car is not to be found. He asked me to come tomorrow because the car is not available to show but it available for sell. I traveled 35 mins to see this car only to found the car is not available to show. This is very bad service. If the car is not available to show why you ask customer to come and visit. Then usual sell pitch... they asked me see other cars. I told them I do not want to see any other cars but that one I saw online. Advice: Please be respectful of other times.

This was my first time purchasing an Acura. Ive driven Toyotas forever, but my kiddos are growing and I wanted something smaller, but not too small. I was put in touch with Sergio T. and let me tell you that he gave us 100% customer service. He drove out the car I was interested in to my home, which is about 35 minutes, but with traffic about an hour. He went over all the details of the vehicle, took photos of my car for my trade in. He made sure that when we came in the next day that wed be ready to go. We didnt have to sit there for hours, he was prepared to make sure that this was as seamless as possible. Sergio then had Matthew come over and again update me on my new car. All the bells and whistles that my swagger wagon minivan did not have. My husband and I were very impressed with the service and definitely appreciated how above and beyond Sergio went for us. He has called to check in and make sure that I was adjusting to my new vehicle and has been available to answer ALL my questions. I absolutely love my new car and cant thank you enough Sergio. I know I pulled your leg a lot, but youve gained a lifelong customer. Thank you so much! Yall go see him! You wont be disappointed.

We had such a pleasant experience at Vandergriff AcuraIf you’re looking for a new car Logan Wilson is awesome. Logan made our car buying experience very pleasant. Took his time with us explaining everything in detail. Logan knew everything about the MDX we were looking at. As everyone knows sometimes buying a car can be a beating, not with Logan. We would highly recommend him. 😊

Cameron Hosch was an EXCELLENT service rep when I had my vehicle serviced. He was amazing-definitionnof can-do and service with a smile!

Recently bought a vehicle from Sergio Tapia he was very helpful and took really good care of me during and after the sale, i will recommend Mr.Tapia to all my family, persons like him make the difference in great customer service.

Recently had my vehicle serviced, my service advisor Michael was extremely helpful! The young lady on the phone Chantelle helped get me in on a busy day and was extremely polite and patient with me.

DO NOT LEASE HERE.. when I leased a 2022 MDX of course everything sounds good, i was advised by sales representative that i could trade in my lease anywhere for another vehicle 2 months later i find out by calling just randomly to Acura customer service that they decided to keep leasing in house! No one ever contacted me or notified via mail regarding this policy change! They will add fees without advising also when you buy a vehicle!! Read everything and make sure is on paper on what they tell you!!! Thank to all of this now im upside down because i trade in the lease to buy since i didnt want to have another surprise with the lease, mind you I only had the lease for 2months price to trade in Was 10k lower..

Both my wife and I appreciate all Camerons help and his attentiveness to our needs with our RDX. thank you

Professionally good service

This place very friendly and helpful .Thank you to Karie and Matthew .You guys are very nice.Now We enjoy our Acura my wife very like it.

Wade West helped me get into a new Acura RDX after a bad accident. The experience was smooth and had no issues! If you are looking for a new car definitely go here and ask for Mr. West!

Car shopping made super easy!! I found an ad on Facebook for my used car purchase, Andy Johnson responded immediately and worked with me to help me get what I wanted, he is super friendly with excellent service. Financing was also made easy, thank you Eric Fuentes for getting me the best deal you could for financing. I highly recommend both of these gentlemen, this was the best dealership experience I have ever had. Ill be back when I am ready for my next vehicle. Thank you Vandergriff Acura!!

Excellent buying experience. Want to recognize the sales associated Logan Wilson. From the beginning on-line chat (that started and went into the night on a Friday) to the customer focused experience he provided the next day during the purchase, Logans knowledge of the vehicle, ability to listen to what was important to us in a new SUV and the treatment during the negotiation process was second to none!!!With all that said his customer first treatment did not stop then. I reached out to him the next Monday in the AM due to a small issue with the vehicle. Logan himself drove an hour to pick up the SUV and drop of a loaner, he worked behind the scenes to get it resolved and once again he personally returned it back to me late that evening based on the fact the he knew we needed the SUV back to leave for an out of town trip.Now that is what I call CUSTOMER SERVICE. Thank you again Logan for taking care of me the customer.

Parts cashier definitely deserves a raise, this young lady keeps a smile and perfessional no matter the amount of consumers and orders. Gave me my parts in a timely manner with no hassle 10/10

I want to personally thank Karie Tinstman for going over and beyond. She was very detailed and although my sale made her work a little harder she didn’t mind going the extra mile. I appreciate her for all of her hard work and her dedication to making the customer happy. I am overjoyed. When other dealerships said “no they couldn’t make it happen” this dealership did. It was a pleasure. I’m happy with the overall experience. I’m glad I chose Vandergriff Acura to buy my RDX from. Thank you once again Karie.

This is a quick dealership, they’ll get you in and out. I gave this dealership 2 stars based on the guy who finalizedy deal wasn’t a man of his word. We discussed a set number the next day he threw a different number at me which was higher then the amount we agreed upon the previous day. I love my challenger!! in the final stages I wish I would’ve had a man of his word finalize my deal