Highly recommend Cruz Auto Sales. We bought an 2010 Infiniti in 1.5 years with no problems. They work with the down payment and weekly or biweekly payments. I’ll definitely be going back. We want a small compact car soon.

I had a great experience at Cruz Auto Group. Their team there treated me with respect, kindness, honesty, and authenticity. They went above and beyond to provide excellent service and continue to do so. I love the vehicle I purchased from here and would 100% purchase from here again!

First, I would like to say, I never take the time to write reviews. However, I felt it necessarily important to make sure I did this time. After weeks of car shopping and countless uncomfortable negotiations with pushy car salesmen at other dealers, we came across Cruz Auto Group. Melissa and Crystal are the Dream Team. Not only are they personable but also professional. They made us feel comfortable and confident in our purchase. They also worked with our personal credit union and had us in and out in an efficient and timely manner. They were easy to get ahold of and accommodating as well. We will be back!

Great car! I was in and out fast. The best part was I was in the company of great sales woman. The also replaced my key for free. Will come back for a newer car one day.

I recently purchased a vehicle here which im glad that I did! I very much recommend for anyone to come here, the cars are always well maintained and pretty much new. Not only that but the lovely ladies here are very caring and make stressful processes like these go very smoothly. They help you guide you to pick out your best options and set you you up for a successful choice.

Very nice, honest, and didnt try to push a sale. Just gave the facts and always ready to help. Great experience, fast and easy.

We saw this car online coming home from a vacation. We told Crystal we were interested in the car and she waited for us as we passed through Arlington. She was honest and beyond fair with her pricing. I usually dont like the process of buying a car. This was probably the fastest and easiest transaction. I felt comfortable with the entire experience. She was friendly and honest. She communicated with us throughout the process. We left that day and two days later, after we finished our financing, she had our car delivered ASAP!.I would buy from this family Again! Definitely.

I recommend Cruz auto group because they have the best prices and good cars . Great customer services Really friendly, Responsible, I bought my third car and its really nice an clean . If you need a car go an visit take a look ..

My experience with Cruz Auto Group was by far better than any other place!! Customer service is A1!! They know what they’re doing & they got me in a car that I love and for a fair price. They really made me feel like family. I’ll send anyone looking for a car, over there & when I need another car, I’m coming back!! They’re Awesome! 2 thumbs up from me!!

Great place to buy a vehicle. This is third vehicle we have gotten through them. They know how to treat and take care of their customers.

This review is going to be super dramatic but idc because this place is awesome. This will be my 2nd car with Cruz auto sales and honestly after I get done paying off this car I’d go to them again!! They’re always my first choice. They make everything so easy and help out as much as they can. Crystal and meliza always keep me posted on everything, the cars are great and crystal makes me feel like if I’m buying a car from my sister lol she’s so easy and funny to talk to. Doesn’t feel like they’re just out to get ur money they really help and make u feel comfortable. I was crying driving my car home today because I was so happy. If u come across this review and have another car lot to choose a car from pick Cruz auto because they’re amazing :) seriously the best !!!!!!!! Thank u guys so much

I absolutely love my truck. During these hard time I fell behind almost 60 days on my payment. But through open communication the ladies there were able to work with me and make payment arrangement. They help me not breach my contract with them and i was able to keep my truck all because I answered their calls and texts. I know they dont have to call me and to remind me to pay my obligations but definitely appreciate the courtesy calls. Thanks you guys and keep up the good work and cant wait to buy my next vehicle with you guys.

Cruz Auto Group was great! I called about 2019 Ram 1500 they had posted on Craigs list. They arranged to bring it to me for a test drive the next day. There was a parking sensor that had an issue and they took care of it for me right away. Long story short I got a great deal on a great truck by the great folks at Cruz Auto Group. Go see them! Thanks Crystal and Gilbert for a great truck!

I had the best experience buying a car. There was no pressure. I told her what I was looking for and what I wanted to pay and she gave me some options. I am very happy with my new car and will buy another vehicle from these sweet ladies in the future!

We had the most wonderful Experience purchasing a car for my wife !Lady Crystal treated us Super !Worked with Us in every step of the way !We’ll definitely recommend getting a vehicle from Her ! Thanks for EverythingGod Bless You !

I wouldn’t recommend Cruz Auto to anyone. This company knows nothing about integrity and putting the customer first. My mother was ripped off $1600 for a vehicle that she only had for a couple months. Cruz decided to purchase the vehicle back from the finance company with out my mothers knowledge and voided her contract. The entire time she was mislead and lied to from the dealership and finance company. I would advise anyone from doing business with this company. They know nothing about honesty, morals, and respect. The dealerships incompetence on working with a big finance company should never fall on the customer. Instead they were quick to place the blame on the customer. I will be seeking legal aid on the matter at hand.

Cruz Auto Group is THE BEST car lot you will find in Arlington. Crystal and her staff are AMAZING. Of all of my years buying cars, I seriously wish that I would have discovered them sooner! They are honest, super nice, and willing to work with you. I needed a car fast and they got me in exactly what I wanted and in less time than any other place would. On top of all of that YOU CAN PAY YOUR CAR NOTE THROUGH ZELLE. Like what?! How convenient is that?? Than you Cruz Auto Group for all that you do! Everyone, stop wasting time and go visit them!

The staff at Cruz Auto Group are incredibly kind and down to earth. They have really nice and dependable vehicles at affordable prices. Theyre all really cool. I feel like family. I also highly recommend this place.

Very friendly and courteous, great customer service. Crystal helped us get approved for our new 2019 Dodge Grand Caravan. They made the process worry free. If you are looking for great cars, this is the place to go! Thank you Cruz Auto!!

I am totally impressed with the ladies there! Not only did I receive a warm reception (very down to earth), but I got a great deal there. They have reasonably priced cars that are clean and ready to go. Im very happy that I found them! My new to me little car is just what I needed and is getting me around just fine! Thank you for being genuinely interested in helping me. I know where I will go when Im in the market again !

I had such a great experience purchasing my Nissan Xterra from Crystal! She answered all the questions I had with a smile on her face and it made the whole experience very pleasurable.I would highly recommend buying your next used vehicle from Cruz Auto! You will not be disappointed

Came in last week to buy my first car and let me just say the experience was amazing. As soon as I walk in I was well greeted by Cristal. Cristal Is a smart entrepreneur woman with a bright future ahead of her. She was really sweet and made me felt comfortable right away. As she was assisting me other guess where coming in to make payments and it amazed me how she could multi task jumping back to back so quickly. To top it off she knew all of their names. THATS PERFECT CUSTOMER SERVICE!!!You could say her customer service was a 10/10, two thumps up, and you guess it 5 STARS!!!! I recommend every one to come and get their automobile from Cristal

I absolutely love Crystal. She has the best car lot in Texas hands-down... she is very reasonable and understanding! Stop by and get a car from her You won’t be disappointed.

I purchased a vehicle from Cruz Auto Group in September 2019. Ms. Crystal and Ms. Meliza were exceptionally professional, kind and made me feel like I was family. The price was so reasonable and they also worked with me in order for me to buy the vehicle that my daughter wanted. I would recommend anyone purchasing your vehicle from Cruz Auto Group you wont be disappointed. I will always purchase my vehicles from them.Thank you so much Meliza and Crystal.

Prompt, efficient and excellent customer service. Mr. Cruz worked on the AC for my Yukon and had it ready in an a sufficient amount of time, An hour.. I’m sure my family will be extremely satisfied. You are Highly recommended, and thank you again for your service..

I came to the right place, I’m a first time buyer and since day 1 they have treated me awesome. Very professional. Come and give them a try you won’t be disappointed!!

Everyone was very friendly and helpful! I bought my first car here recently, and they helped make that process very easy. I would definitely recommend this place to anyone looking for a reasonably priced used car.

My experience with Cruz was great. My car is still running great. I just paid my car off as of today. I think I will go back and buy another car. Very positive people.

The service of this location is great with good prices and knowledgeable service. The owner crystal is warm and welcoming when buying a car from and the people there are great. Thanks again for a good car deal☺.

Best place to buy a used car. Friendly & professional staff, very good cars & great deals! I bought a car from them for my daughter a year and a half ago, and today I just bought mine.So excited, thank you Meliza!!

I’m not the type of person that goes to dealerships and buy vehicles but when I needed a car ASAP I stop by Cruz Auto Group just because of the fact that they had the same last name as me, Crystal and her sister help me out and I purchased a 2008 Nissan Sentra, car is in excellent condition since I bought it it has not given me any issues, great people, great personality, honest and friendly and I have recommended them to anyone I know

I’ve been buying at diferent Lot cars sale places and when I got my truck at Cruz auto sales, I can tell the difference of the others lot car sales, it’s easy,fast, very good customer service and all of the car are in good condition .👍

Friendly faces as soon as you walk in. They help you find a great car for your budget and it’s such a great atmosphere. Definitely recommend this place

Great customer service super friendly and easy to purchase a car. very understanding.

I brought a 2009 Infiniti M35 and i love it best place in town to get a car from and crystal and melissa are amazing.

Stopped by for a quote to fix my vehicle friendly and understanding staff.

Recently purchased a vehicle from herePros: the ladies don’t know how to be sales women, we asked for 500 off and they immediately talked themselves down to a thousand off with no effort on our part.Cons: they don’t know how to run a business, there are children in the work place constantly running around, they only wanted to have the vehicle inspected after purchase unlike most reputable dealers, told me plates would be ready on a certain day THREE different times and for me to go back because the ladies had family affaires to tend to, they said for me to drop off the vehicle to be inspected only for me to show up and them send me to do it instead because they are too busy to follow through, and they put four DIFFERENT branded and age tires on the vehicle mostly balding, 2 of which subsiquently went flat within 72 hours of purchase.The only thing that went smoothly was that after nearly a week of runaround they finally mailed my plates to me, albeit they did try to tell me it would cost me a fee to do so.Biggest con is that all the vehicles have rebuilt titlesSave yourself the hassle go to a reputable dealer who won’t mix their personal life with business, you may pay a little more but you’ll have much less headache.

Am thankful for everything Cruz auto group has done for me and my family, have been in business with them for more than 5 years and wouldn’t have any other way, ❤️

Awesome awesome love the service. Highly recommend.

Cheap place to buy insurance and cars and trucks. Very nice people and very helpful.

Very nice and clean crystal was very nice and sweet and willing to work with you and your credit. Thank you!

I love this car lot...they have reasonable prices and are very helpful and understanding... recommendations by me approved 😁 please ask for Melissa or Crystal

I love everyone at Cruz Auto they are friendly, loving people. They don’t try to over charge you for the cars. Half my family have purchase a vehicle with Cruz Auto. If you looking for a car check out Cruz Auto.💪🏽💪🏽💪🏽

Reasonable down payments and excellent customer service! They also use Carfax as well.

Best place to buy used car . Great service n friendly atmosphere .Very nice cars

Amazing customer service!! will take care of you and make sure you leave with the right car!!

The service and the people there are great !

Great place, great people!

Walked out with a car within an hour. They’ll work with you if you happen to have any major dents on your credit.

Great customer service and very helpful!

Customer service is great 👍

Hassle free, Go see for yourself!

Try to avoid this place as much as you can, came here to get a car and was joked around with all day. . I had 3500 to put down on a car, but I guess it didn’t matter. The owner played around and sent her front desk women on break instead of making a sell.Had little children playing around in the back of the front desk with the car keys that were to be sold. Never heard of a business allowing for sell car keys to be played around with especially when there’s customers around.Glad I took my business else where . If there was a option to vote no stars I most definitely would.

Great service!

I like the deal with the people that Q has and they are very friendly and they look for you the options to get a vehicle in good pressure and easy payment. Thanks 🌷

Excellent service and very good prices, the girls who treated me very kind and professional. I recommend it 100%

The girls are very kind. I have not had any problems with my truck. I recommend this lot.

Excellent attention and very nice cars.

Good service👍