Owner is terrible at doing his job. I took my car there for an exhaust installation job. Appointment set at 10am but the installation didnt happen until 12pm. Took the shop 5 hours to get the exhaust installed terribly. The owner then decided to fix the chopped job with his welding skill. As you can see from the picture below, it was the worst welding job Ive ever seen in my life. The exhaust hung too low! He then told me that this was all that he could do. To make matter even worse, his welding did not hold and my exhaust came off on the highway!!! I tried to call the shop immediately but no one picked up. Sent a text to him so he knows what happened to the exhaust. His response was okay. I had to spent $300 extra for the tow truck and another muffler shop to fix his mistakes (see pictures attached). I gave him another chance to fix his mistakes by calling him, but no one answered the phone again. He then texted me saying sorry for that happens but come to the shop and Ill have people take a look Why would I want to come to your shop again, Michael? I live in Prosper and I took a long drive to your shop to get it done properly the first time. You didnt have the capability to get it done the first time and your shop has costed me more to fix your mistakes. Customer service is non-existent from you and your shop. I urge everyone to think twice before coming to Michaels shop as he doesnt believe in responsibility nor honesty. You can tell a lot about his shops atmosphere as his own staff got frustrated with his management and the way he is doing things. Painting a mismatched bumper is another specialty of the shop as well.
I have been coming here for years. Great service at a great value. Sam always goes the extra mile for his customers. I definitely recommend this spot for all your automotive needs!
Excellent honest mechanic. Highly recommend.
No One Has Been Better Than MCTop1Auto ..FACTS..
Michael is honest and always does his best on every repair!
My experience with this auto shop has been a pleasant, friendly, and the service was quality and genuine with no hidden charges. I would definitely recommends this auto repair shop for anyone who is looking for a honest and quality business.
I originally went here for an oil change and to check on my CEL light. Come to find out, i was low on oil from a leak, my radiator fluid was way low, and my break fluid was low among my other issues. Michael tried to save me money whwre he could and replaced all my parts with OEM quality parts. The water pump, gaskets, seals and belts were a few other maintenance items that desperately needed immediate attention which resolved ALL my issues. He even found that my throttle body was out of position from my previous (non qualified) mechanic failed to put back correctly. Since then, my car has been driving as a Lexus should even at 180k. Im totally satisfied with the service and hogh attention to detail at a very fair price. Did i also mention that he specializes in auto body repair? Michael had my car for a few days and getting parts and staying in touch throughout the process was never an issue. I have found a new mechanic and body shop at Top One off Colorado in Arlington.
Best service. All work warranty. Highly recommended.
Always the friendly service and most affordable
Nice
All good right