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Buick GMC Service Center
1400 E E Interstate 20 Suite A, Arlington, TX 76018, United States
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Buick GMC Service Center

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Ro
Review №1

Dave was my contact and he made sure every thing was taken care of. I had air conditioning issues and he contacted the extended warranty office to ensure they would cover the replacement parts and labor.

RU
Review №2

Great! See Rob over there hell take care if you.

Je
Review №3

This dealership will take care of you . I have bought 2 vehicles from them and will continue to buy any vehicle from them in the future.

Ji
Review №4

Even having an appointment, youll still get waaaaaay delayed. 12:15 appointment for simple oil change, NOTHING ELSE, and still didnt cash out until 1:42

Ra
Review №5

Since I been going to Classic Buick GMC, they have treated me with respect, friendliness and I will continue to take my vehicle there.

Pa
Review №6

Our sales guy was great. Stayed late to help us find the right vehicle. Good dealership.

Ka
Review №7

I have not had a good experience here my car has been here for two weeks and they have still not given me accurate diagnosis on my car they said it was 1 thing 2 months ago I got tht fixed n car wont start still. Now its been sitting there 2 more weeks still no update on the actual problem, if you go here the wait is Dreadful

Mi
Review №8

If your from ouf of the State of Texas dont stop!!The salesperson told me they could not sell to anyone outta State--never heard such!!! If only the Okies would treat them Texans the same!!!Lol🤣💩

Ma
Review №9

Everytime I go they take care of my vehicle and its needs, love the place and love the people very friendly.

se
Review №10

#1 Dealership in my book!! Theyll have my business, my childrens business for life. Really great people, service department is tip notch.

ki
Review №11

This people were string You along they will keep from honouring you warranty if you buy your car with them and its not GMC they dont tell you they dont work when you buy a different make of car. There were supposed to keep my car 2 days but kept it almost a week and a 1/2 And all the time that they had my truck they never order the parts it needed, which was a defrost panel button.I have a no deductible policy which is suppose to cover everything, and they wanted to charge me over 4 hundred dollars for an air conditioning hose my Truck did not need.They were suppse to check my air pressure censor and did not, They were supposed to do a complete diagnostic check on my truck and they did not, I want this done before my warranty expired I paid good Money for this warranty. Secure care Vehicle service agreement declaration page,by Fortegra...Power Automotive protection, do not by this warranty,they will find a way to charge you regardless.Remember Buick GMC only works on Buick GMC. My truck is a Nissan and they advised me to take it next door to the Nissan dealership, Because they told me they did not work on Nissans Nissan wanted to charge me a $100 deductible for my none deductible policy they told me I had to take it back to the buick leadership in order for them to do the paperwork so that they would not charge me the Deductible and then take it back to Nissan that was the only way they would not charge me the deductible. Remember I bought a non deductible policy in which it should have been honoured. The buick dealership never told me that if I bought a Nissan from them that they would not work on it. After they had my truck for 3 days I called them,for 2days and got no return calls. When I finally got my truck back,after the minor repair which to a week and a half. Only because I threatened to call the warranty company to get my back,because not only would they not work on my Truck,but also not honor my nondeductible policy.That was the only way I was able to delegate auction from these people. I did get a free car wash Only after I requested for one and the only reason I did that would because it was there for a week and a 1/2 and collected dust, when I took it in it was clean and dustless.I still now have to take it back for a recall Back to the Nissan dealership in which it would cost me nothing. We will see how that goes.

Ha
Review №12

Excellent customer service and atmosphere

Sh
Review №13

Initially the staff was pleasant. It took four hours to be notified if my car was going to be serviced after several text messages and phone calls. Only to be told by Dave that I am not a priority customer they’re servicing other cars from a week before I am on the bottom of the totem pole. When I finally decided not to service my car there any longer I went to pick up my car no apology was made. Waste of time and probably mine

Ja
Review №14

Friendly staff with overpriced everything

Oz
Review №15

Brought my 2019 gmc with 20k miles on it to get serviced for a check engine light. After having the truck 4 days I was informed the warranty did not cover it due to excessive mud causing the issue. I didn’t know warranty did not cover unless you drive on pavement the whole time. I have a company and have probably purchased around 20 trucks in my life. This is the first time I’ve had this issue. From speaking with another gmc dealership this is more of a service department specific issue. They don’t want to deal with it. Thank you Mr. Justin Wallace (service department manager) for not even calling me yourself to explain. Really profesional. Too bad I didn’t know before buying my last 3 trucks here

Th
Review №16

They were friendly and I brought a car from him got a good deal.

Pa
Review №17

Classic Buick is the place, friendly and laid back and no pressure

Ms
Review №18

I wish i could give the shop a -5 stars..

Ja
Review №19

Courteous, friendly and knowledgeable, just didnt have a loaner vehicle, so I had to reschedule!

ji
Review №20

Good place

ch
Review №21

The staff was very courteous and helpful.

Ne
Review №22

Service is ok, but you will pay for it.

Ge
Review №23

I got a great deal.

Jo
Review №24

Good food and very pleasant service.

Da
Review №25

Good service

Ch
Review №26

Incredible customer service

DJ
Review №27

It was good

Le
Review №28

Great service and very reasonable prices.

RA
Review №29

We are very grateful to Mr. Vicente Galicia for his kind attention, thank you very much.

De
Review №30

It is an agency that serves very well not to attend to rasistas

Information
9 Photos
30 Comments
4.7 Rating
  • Address:1400 E E Interstate 20 Suite A, Arlington, TX 76018, United States
  • Site:https://classicarlington.com/service?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 817-385-6398
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Truck repair shop
Working hours
  • Monday:7AM–6:30PM
  • Tuesday:7AM–6:30PM
  • Wednesday:7AM–6:30PM
  • Thursday:7AM–6:30PM
  • Friday:7AM–6:30PM
  • Saturday:8AM–1PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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