These guys are terrific. Excellant diagnosticians who repair only what is needed at a fair price with full explanation of work to be done. Scott, the service manager, is the guy to see.
I was taking my son car camping around the country and we broke down in Arlington Heights. After speaking with Scott (amazing person with great integrity), Adam (a mechanics mechanic) and Chris, the owner, I think we are going to have a great experience. They searched the country for an ECM and they even called a rental car company for us. Thank you All About Automotive.
You know when you use AAA and you wait at least an hour minimum. Well it was my lucky day when I broke down on the interstate and I got Rachel their dispatcher and person who runs the show. She was so professional and so nice and she sent her guy out there within minutes. Then The technician who was sent was even more professional, fast and so personable. Great guy. His name was Octavio.It was so hot yesterday which makes me even more grateful for this company and their attention to great customer service. Thank you!
Great group of people! They completely got my car up and running from a no-start that many shops I went to prior just couldnt figure out. But these guys at All About Automotive put there ALL into it and gave me confidence in my 16 year old German car that no other shop could!
Great experience and great service overall!! Scott was awesome and attentive, great attitude and quick service!! Full synthetic oil change with great rates and even better service. Keep going Scott youre awesome!! I found my new one stop auto shop
Called end of day today to see if I could drop off my car in the morning for a new battery. Was told to bring it right in to avoid possibly being stranded in the morning. Was completed in no time and I was on my way home. This team has been a great find.
Scott at All Automotive repair has been nothing short of amazing. After my husband purchased a used vehicle 4 months ago from a big named dealership, there were engine troubles. The dealership was not helpful in the slightest but Scott was. He went to bat for us with this company and took time out of his day to make sure we were serviced correctly. We could not recommend this auto shop more. Ask for Scott, he truly is a one of a kind find in this industry!
0 stars! They claimed to changed the battery on our company van. They did not. Poor business practices. Do not go there for service.
Great shop! Scott was super friendly & helpful & Chris was very understanding & gave me a good deal. Fixed my car same day! Thanks guys - Update - I gave them a good review but they didnt give me an oil change so downgrading to 3 stars
Do not use this place they will charge you an arm in a leg. We have taken it to other locations after their estimate and they were up to 3 times more for the same service. Also,they added issues that were not an actual problem.
Awesome shop I’ve been coming here for years for all my car troublesScott and Chris always take good care of me.Highly recommend to anyone.Thanks alot for all your great work!!
I realized around 3:50 p.m. that my left headlamp was burned out. After going to 3 places, I went to OReillys Auto Parts and they recommended going across the street. Little did I know, that All About Automotive closes at 5:00 p.m. on Saturday and it was almost that time. Scott, the manager, asked me to pull my car around and he worked on it and was able to replace the bulb. He finished around 5:45 p.m. and I asked, When do you close? and he replied, 5:00 p.m. I was totally grateful that being Easter weekend that Scott was able to change the bulb and did so even though the shop was supposed to be closed. Scott is knowledgeable, personable, and willing to do what is necessary. The charge was reasonable, the work was done correctly, and Scott is a great manager. Thank you for making my weekend safe!
All About Automotive was by far the best shop in all of the Chicago suburbs. There prices were unbeatable. Employees were tremendously kind and do fantastic work. There service is done on time every time. They recommended me routine services that ended up saving me hundreds down the road. All their mechanics do excellent work and never had an issue with any car I’ve brought in for service. I been going to them for years and won’t go to any other shop ever again. The front desk was very helpful and the nicest guy I’ve ever done business with. HIGHLY recommend getting your car done here and no other place ever again!
The team at all about automotive is a real asset to AAA. They were very responsive. Carlos, Who came out to help me, took great care of me, very friendly and totally professional. After being dispatched, he called me directly to pinpoint my location and give me an ETA. He had the right equipment, knew what he was doing, and got me back on the road in a few minutes. He worked out quite a sweat doing it, and I can’t thank him enough for it!
I needed a passenger mirror replaced. I live right next door and had never thought to get any work done here, which I now regret. I already had the part, they took me in within an hour and had the mirror replaced within an hour. Friendly people, youre not getting the well, we also noticed that..... shenanigans. Im going to take a quick walk around my car to see what else needs to be done. :) Thanks guys
These guys are so kind and honest, and willing to talk you through all of your options. Special hat tip to Rachel who went out of her way to make sure I was an informed customer and that I got a great deal. Will definitely work with them again.
You won’t get the cheapest service here but you will definitely get honest service, full transparency, and the repairs your car is actually in need of. They don’t try to rip you off or sell you unnecessary repairs. If you went to a sketchy mechanic before, they will definitely let you know what they find. If you want the job done correct and promptly, these are your guys. They offer a discount if you have Triple AAA as well. Great communication.
I got a flat tire I called All About Automotive and they towed my car and replaced my tire for a very reasonable price.The staff was very friendly and helpful.
TERRIBLE PLACE TO GO THEY OVERCHARGE FOR DIAGNOSTIC, ONLY WENT BECAUSE THE TRIPPLE A TOW TRUCK GUY SAID THEY WERE CHEAP AND DID GOOD WORK! NOOO GOT MY CAR BACK WITH THE WHOLE BACK SEAT NOT ATTACHED, WAS PROMISED A FREE OIL CHANGE NEVER GOT THAT EITHER. ONLY REASON THEY HAVE GOID REVIEWS IS BECUAE OF THE SIGN THAT SAYS FREE OIL CHANGE FOR GOOD REVIEW.NEVER WILL GET MY BUSINESS WILL TELL EVERYONE I KNOW MY EXPERIENCE.
I needed to get my tires fixed and they could not have been more professional! I really appreciated the service and expertise and will be coming to this location for all my car needs in the future. Thank you!!
Used their towing service via AAA. Have encountered 3 different drivers in the past 18 months and all were very respectful to both me and my vehicles. Great people to do business with. Dont like when my car breaks down but do have peace of mind when this company pulls up to assistance me.... recommend them for all/any towing needs.
They tried to rip me off money, condemned many things good to charge high, towed the car somewhere else and those things werent bad. Imagine how many victims and people theyve coined. Try to see what was changed from your car please
This place has friendly customer service. Mechanics do good work. Guy at front desk answered all my questions with no problem
I take all of my Ford trucks here especially my diesel trucks these guys take care of all my problems before they become serious. Very fair on pricing.
Scott and staff did a great job and had excellent communication. This shop is a delight to deal with and while I hope my car doesnt require repair too often, when it does, All About Automotive will get my business.
Octavio is amazing! My car was stuck in a difficult spot, and he took his time to analyze the situation and make sure he could get my car out safely and without causing damage (more than I already did). He was extremely professional and a very nice guy too.. he was able to make me laugh in a scary situation. Give this man a raise!!! Thanks Octavio!!
Had to find a nearby auto shop as a small part of my car fell off and I didn’t know how severe it was. Diagnosis was fast, but they wanted me to replace it while it turns out that it fell off only because the screw was loose (confirmed later by a dealer and another auto shop I frequently visit). In the end they just put that part back in because no replacement was available. Not sure if they wanted to play safe or simple or just simply wanted to increase their revenue.Other than that, the work is good and fast. Labor is $140 per hour but I guess that could be normal. They offer a free oil change for people leaving good reviews on Google/Yelp so be careful about what has been said about this shop so far.
This is the only shop I come too. I trust these guys unequivocally! They tell it like it is and are honest and professional. Having a mechanic who’s honest and reliable is so important in a world where everyone is out for themselves. Now my wife comes here too and we always tell people about this place too. And if your lucky the puppy will be there when you visit.
155 half hour labor never heard of itNever 👎 use this place again!!
All About Automotive has been easy to work with. Scott was able to work me into their day with no notice twice. They also provided AAA services to me and their technician, Chris, was courteous and clear about the process and charges. I especially appreciate the 2 year warranty they provide!
Absolutely amazing amazing amazing scott adem and tony are the besti was a thousand miles from home and showed 3with a oil leak moments from exploding and they hooked me up and had me rolling in a hourmy new heros 10 stars
What a great place. Fast, efficient, and skilled services. They really care about their customers. Rachel was wonderful, taking all intake info.and keeping me informed of progress. John was both skilled and friendly . I will definitely use again and recommend to others. Many thanks to them all.Just used them again. Like an oasis in the desert. They are courteous, efficient and do their best to save you money and time. I grabbed a bunch of their business cards to distribute to all my friends. So glad I found them. They,re the best. Thanks so much to Scott especially.
Very professional and friendly! Rachel was very helpful on the phone to make that day appointment. They were able to complete a hard job in only a few hours. We were very grateful. Chris called to say they were all done, very professional. I have recommended to family and friends.
All About Auto is an honest place to take your car.Scott & Adam went above & beyond to get my car back on the road safely.The staff is not only professional towards their clients but towards their fellow co-workers as well.They show genuine respect towards each other. That’s rare today.I will definitely be recommending you to friends & family.
Very professional and helpful. Always do a great job for a reasonable price. Highly recommend
I had battery problem and brake caliper brocken, they fix it and make me a full inspection, Verry good service, verry kind and respectfull people, they are also so honest, they tell you what going on exactly on your car and if it is dangerous or no. They gave me a coupon for oil when I repair it last time
Very happy with All About Automotive from my initial experience. Went in for an oil change and regular check. Friendly staff and honest advise on small repairs. I would recommend this place.
I have AAA and needed a tow because the car wouldn’t start. The hubby mustve been in a strange mood to let them talk him into trying their shop, when all along we have a reputable and trusted shop we always go to. They charged us $275 to tell us in technical nonsense terminology that our key fob needed a new battery. They did no work on the car!They didn’t need to because we brought the other keys, which did work.They are probably fine for a tow. Do not trust them for anything else. Our mistake, rather hubbys mistake. Good sales pitch tho. Run far away!4 stars for the tow. They did a good job with that.Zero stars for the repair shop. Not trustworthy and only out to get your hard earned money.
High-quality, obviously masterful work; timely completion; calm, patient, knowledgeable & friendly staff!They do what they say theyre going to do when they say theyre going to do it. Confusing surprises as Ive encountered before at other places dont arise.A favorite is that they will outline everything (I have an old but very low-mileage car) that needs attention in detail, then prioritize it in order of safety issues when a bottomless bank balance for repairs isnt available. They dont try to up-sell me to do things I dont need to, or to buy more, or of a higher quality than is indicated when there are options.With the few services they dont offer, or odd parts I could buy directly for less than they could, theyre happy to figure out and to inform me where to go to buy it or get the work done in the highest-quality but least expensive manner.Theyre energetic and workmanlike, but not pushy or pressuring. All have displayed engaging personalities and good humor.Theyre an extremely experienced team that masterfully address advanced, and or complicated questions with ease. Theyre straightforward; if they dont know something, rather than BS, they say they dont and that theyll figure it out, then do so.Theyre patient with my continued ignorance, and clearly truly dont mind explaining for as long as my questions can last (& mine can last a long time - Im detail-oriented.)Theyre happy to pick you up or drop you off if youre located relatively close to them, which eases arrangements considerably.When I checked their prices with others, their charges are more than fair and reasonable. Yet I dont compare any longer, because Ive already been there a few times so I know I can trust them, and nothing is more important to me, certainly not $100 or whatever one way or the other for larger repairs.I last brought my car in to AAA for work which I had for many years previous instead directed to a specialist, because its much easier dealing with an all in one repair shop, and because they have already demonstrated that they know what theyre doing across the board. Not surprisingly, I wasnt disappointed but very well pleased ... again.They also occasionally include some sort of extra work at no cost, which is a very pleasant surprise Ive never encountered before anywhere.So go ahead and feel confident trying All About Automotive and Towing; you wont be sorry!
Great people they work with you and are super paitent !!!! They came and towed my car 38 miles away and waited on me 45 mins to get payment to them!!!!!!!! Amanda O!!!!!
Great customer service, very helpful and prompt. Kept me updated throughout the process.
Great customer service and Chris the owner is knowledgeable as well as exhibiting detailed oriented skills in auto care! You wont be disappointed!!
I do not live in Arlington Heights. My truck needed the brakes fixed. I brought my truck in on Saturday morning and got it back Saturday night without an appointment. I cannot receive such great service where I live in Indiana. People in Arlington Heights are blessed to have such a great repair facility.
I broke down on I-90 right before the Arlington Heights exit. It was late, and my dealer was far (and closed) so John towed my car to the nearby All About Automotive shop. Scott called me first thing the next morning. After checking my engine, he told me it was a big issue, but was probably covered by my dealer (known issue). Scott called the local dealer for me to make sure, and then put me in contact with them. Im so appreciative for Scott going above and beyond to help me! He and John made a potentially stressful situation very easy on me.
Just wanted to give a shout out of THANKS to the entire crew that repaired my sons 2000 Monte Carlo electrical issues . Scott was relentless in finding the correct wiring harness and keeping his word that this car would get fixed.. It wasnt a easy fix but the car runs like new and its nice to see a working dashboard. Again Thank You The Cook Family
This shop did a fantastic job with some repairs on my bumper. Scott was great at communicating with me and the staff was an absolute pleasure to deal with. Im happy to make this my shop for future repairs and maintenance.
I had a very good experience coming in here for the first time! They are very friendly and performed superior service on my car. Not only do they care about me, but they care about my car and made sure that my car is in its tip-top shape! I would definitely recommend coming here for any service needs.
AAA sent them to tow a box truck from my driveway today. It was in a poor location, but the driver was unfazed and had great ideas (and strength plus determination) and it was on the truck in no time. He had a great attitude and was very pleasant, even during a rainy day with a challenging task. Well done!!
These guys are e positively crazy. They went above and beyond to do things to a 20 year old Honda like it was a skyline gtr Nissan. Best kept suburban secret. They are the Royal Purple comparison to car repair.
Very friendly staff and quick service. Went in for an unscheduled oil change and was in and out within 45 minutes. Many service bays is a plus. Gentleman at the front desk was very friendly. After oil change, they let me know what other things looked close to needing repaired/serviced. Tires, brake pads etc.) But not pushy.Overall great service.KMW
We got stuck in a ditch on a rainy night and AAA sent them to pull us out. Immediately after speaking with AAA a dispatcher called to let us know a driver was on his way. AAA gave an estimate of an hour and a half but they arrived on scene in about 15 minutes. The driver was kind and his first priority was our safety. He was able to quickly winch us out.
I had a wonderful experience with this shop! Scott and his team towed my car, diagnosed it and had it fixed in just under a day and they were professional, courteous and friendly throughout our interaction. I’ll definitely be back in the future.
This was the best service ever. The owner was very helpful explaining my car situation and so was everyone else. I recommend you come here. Everyone knows what there doing. It was quick and easy. I will be returning here for all of my cars. Thank you all about automotives you are the best of the best!
The staff and technicians are marvelous. They have salvaged a car of mine that blew an engine and theyve done two major repairs on my replacement vehicle. So I now bring it there regularly for oil changes, and theyve even offered to top of my brake fluid until I can afford to get THAT fixed... No one likes to get the bad news about car repairs, but these folks make it as pleasant and professional as possible. HIGHLY recommend them.
Thorough and they really care about the work they do.
AVOID THIS REPAIR SHOP AT ALL COST!!!I have no idea how this company has a AAA rating, they must just hand that to anyone who asks. Absolutely horrible service work, owner is a snake oil salesmen. First time my vehicle was in, it took them nearly 30 days to get it back. Yes, multiple visits, mind you. I had to bring it back because the work they completed wasnt done properly and oil was leaking everywhere. Then, it took them nearly three weeks to get it back to me that time. The whole time the owner, Chris, was lying to me about parts being delayed. Driving the truck the next day, after being picked up...the check engine light turns on. Turns out to be a blown turbo, an issue I asked them to look into the first time I brought it in and they told me vehicle was fine no issues.
Very much satisfied on the way they detailed about my car needs for servicing tire rotation,brake adjustment, wheel alignment etc.i feel the difference today after longtime the drive is much smoother compare to earlier with less charges.you are true technicians.
Very nice, honest staff. Was able to help me out with my car issues. I will be coming back here for all my car needs! I would recommend this place to anyone.
They are very helpful, knowledgeable and great at explaining everything in laymen terms. They aren’t trying to scam you, they want to do what’s best for your car. I’m always shocked how knowledgeable they are and so personable to take the time to explain what the car needs and why. Great service experience and I will continually bring all my cars and family cars back here.
Terrible! Terrible! Terrible! Is all I can literally say, I’m completely dumbfounded I even wasted my time with this company. You have management who are more immature than the employees! Dispatchers never get along, that obviously makes it your problem and the job harder smh. The owner CANNOT pay his employees correctly. How is it I work 140 hours every two weeks and get a 1200$ check? Scam! NO Overtime, he’ll tell you cash but you’ll never see a dime. What he is doing is illegal and it needs to stop!Please don’t make the mistake I did not apply here!!!!!
I would not recommend this shop, last day after having my car for four and a half days to tell me how much the total was, then when I went in to pay he end up charging me more than what he quoted me, also he didnt fully do his job properly on my repairs I would tell people not to go to this shop
Scott and Adam always go the extkra mile when ever I get my car worked on.I always learn something new about cars I did not know before.They are very professional and honorable menThank youKathy C
Very honest. Kept me posted the whole time. It was a big job
Excellent and amazing service. Very honest and reasonable prices. I came in for an oil change and also got my tire repaired. The staff is also very fast, finished everything up extremely fast!
Very happy with my experience here. Chris was great and I really feel that he did everything possible to get me the best deal on my needed repairs. Thanks to everyone who helped fix my Audi A8!
I had a blow out on my work Van and got towed to there shop, it was late on a Friday afternoon I left my van overnight and they had 2 new tires on my van by 10 am Saturday morning. Great service, I’ll be taking all my vehicles there from now on for any kind of service.
A repair shop you can trust! Rob was extremely helpful- repairs were done in timely manner. Extremely grateful for these guys and will be going back for future needs.
Good service and guaranteed work. Good experience with this Company..
My experience at All About Automotive was nothing short of exceptional. My vehicle had left me stranded on I90 and I used my AAA roadside assistance to get my vehicle towed. After they promptly attended to my needs, they offered to bring my vehicle to their facility in Arlington Heights to which I agreed. They diagnosed the issue with my vehicle that very same day which turned out to be a fuel pump issue. Chris, the shop owner, was very detailed in explaining the process in which my vehicle was to be repaired. He was very honest and fair in price. I was also given a 2 year 24,000 mile warranty with the work that was performed. They got my vehicle back on the road in a very timely and professional manner. I would highly recommend their services to anyone and will absolutely use All About Automotive in the future.Robert
Awesome shop they picked me up when my car left me stranded. They where able to diagnose and fix my car in a short period of time for a very reasonable price and they also deliver my car to my house. I have a huge fleet of vehicles I have them service all the time and they never fail me.Thanks all about automotive for your great service ..highly recommend!!
I was visiting from out of town when I had unexpected car troubles. They were able to fit me in the same day and repair my car. Great service!
Marco showed up in five minutes knew my name and gave me a hand shake got right to work with charging my batter. Very knowledgeable gave me great info about my car if I had a choice I would go through this company for my road side assistance among other things every time I have car trouble. Absolutely outstanding who says you can find good help these days.
Been going there for years, great work.
Nice and polite staff...reasonable prices for their services... I did some warranties repairs, plus always do the oil changes at this place since 2015... No complaints so far...
Highly recommend this shop. Twice I have pulled into there lot without an appointment and they have fixed my windshield wipers (twice) and headlight (once). They are professional and no BS, do the job and get you on your way.
Honest, straightforward treatment. Great owner. I would recommend. Turnover time is really good for the work.
Extremely satisfied with the service I had received. All employees and owner treated me with respect, answered all my questions. Highly recommend this repair facility. Fixed my vehicle under estimated price and explained what and wasnt a safety issue. Towing service was prompt and polite, great first impression.
The starter went out on my truck and All About Automotive went well beyond what I would expect a repair shop to do late on a Saturday afternoon. They worked an hour past closing time to get us our truck back. Very courteous and friendly.
Broke down on highway on way to a date coming from Chicago to Batavia. Rolled off highway into gas station and called AAA. They sent me nearest tow truck, which serendipitously was The owner Nick from All About Automotive. Talked to his wife Brenda on the phone who was so assuring and professional. Nick got my truck up and running in about an hour, including getting part delivered stat. They had a female mechanic, forgive me I dont have her name, but she put most mechanics to shame. They had me towed, part delivered and fixed all in about an hour and a half. Great people, consummate professionals. I have friends and business partners for life. They could have taken advantage of me, they had me rolling for $153. Thank you Nick and Brenda! Please do come down to the restaurant. As for my date, Ill let you know how it turns out! ;)Im so happy and grateful.
Great service everytime i come! Everyone is super friendly and and provide exceptional outstanding service! I would recommend this place to anyone !
Went in for an oil change and regular check. They found a transmission hose leak which they suggested fixing either now or later. I chose to do it now which they happily accomplished on a Saturday afternoon. Friendly staff and honest advice on repairing auto problems. That’s why I’m a repeat customer. Chris and his staff are the best
I was in an accident on I-294 just north of OHare airport last Friday afternoon. Justin arrived about a 1/2 hour after I called in the middle of rush hour. He was there before the State Police could respond. They took my car and I to my home. Justin was very personable which was very helpful and comforting considering what had happened. I was very surprised at how reasonable the rate was especially during rush hour traffic.
A+ Service with All About Automotive! The purpose of my visit was due to a AAA service call, to address my flat tire. From the arrival of the service & tow technician, to the time I picked up my car (we had additional services performed), I received great service. We appreciated the frequency of contact that Scott provided, to give us updates on the status of the repairs. Over the 11+ years Ive owned my car, this is the FIRST time I had it serviced by an automotive repair company OTHER than the dealer service. Needless to say, I was tentative at first, but my doubts were quickly assuaged by the explanation and reassurance Scott gave to me. Besides, my vehicle is well into its automotive-aftermarket-life, so it makes sense to no longer pay outrageous post-warranty costs for repairs. I look forward to the courtesy recheck that All About Automotive will perform, as a bonus service. Thank you All About Automotive! My husband and I are glad that you were dispatched to us through AAA.
Called AAA for a local flat tire and Jason was there in 20 minutes. He was very kind, professional and informative. He quickly put on my spare so I could still make the next train to get to work. I was very happy with the roadside assistance I received. Thank you Jason!
Anytime I need them they have been there for me with no distress in their faces and with enthusiastic attitudes.The staff there is pretty friendly this is my second car being of service within their facility and Im always pleased at their expedited service, reliable and attentive to your needs.Theyve been great to me for the past 3 yrsChermanyl Groce
Extremely happy with All About Automotive from my initial experience12/9/18 going through AAA to get a jump start or battery replacement with Jarrett, to finalizing installment of new AAA battery at their shop today Dec 15,2018. See Jarrett recommended I get a new battery when he came out to assess battery on 12/9/18. He offered me a fair price but I declined because it started raining and my battery located under wheel was in a place where car had to be jacked up to change out. Drove a week on that jump and battery died again. This time I spoke with Nora and she suggested I call AAA again .Today I called AAA and Carrieann from All About Automotive called me back within 30 minutes and Marcus jumped my car in 8 minutes from that call. I elected to drive my car to All About Automotive to get AAA battery installed. Once at their shop, Scott took care of me right away was very courteous. They did inspection of electrical and all around check up on car. Was due for an oil change so I had All About Automotive do oil change too. Scott recommended tire rotation and potential timing belt and component kit if belt hadnt been changed on my 2000 Chrysler Sebring convertible. I have free tire rotation from Just Tires but it was Scott who suggested time for tire rotation. Thanked Scott for additional suggestions. Will definitely go back to All About Automotive for future car care. Everyone at the shop was very friendly. I am very happy I brought my car to All About Automotive today.
Most honest, conscientious car repair place that I’ve ever dealt with.
Always have had a great experience when I’ve brought my vehicle in for work. Good quality work and super knowledgeable I’ve never seen anything that these guys can’t fix
Excellent service, on time, quick oil change best prices in the area. Chris helped a lot and gave good advice.
Love this place. Had to get a tow and what could have been a pain in the a** turned out to be a great experience. Driver Anthony was professional, on-time and beyond helpful. Wish I could give this more stars
Got new battery for the car. Counterperson was friendly, efficient, didnt try to upsell me, and job done pretty quick. And their price beat the chain auto parts stores by a lot. No extra fees.
Came flying down our street with a car on the back of it. Very unprofessional driving very unsafe in a small neighborhood. !
Great service!!! Prices are what you would expect but they will never recommend anything that does not need to be done!! Very friendly!!
If you would like excellent and quality work, be sure to go to All About Automotives. They have been so honest and friendly whenever I needed anything.
Honest people to deal with. They are AAA recommend repair shop and include a warranty on all their work.
Honest. Good value. Owner is a GREAT guy.
This company was sent out to start my car, not once but twice by AAA. When the truck came, he never identified himself on the phone, except for saying that he was here yesterday, all he can do is jump my car and I shouldnt turn it off. I didnt feel comfortable with that. He told me he was only a worker and didnt repsent the company. He continued to argue with me on the phone and he asked if I wanted a jump or not. When I came out, he took off. After waiting 5 hours I was mortified. I call him back using my caller ID, I asked him for the number to his boss. He stated We do not service people like you. He hung up. I reported the company to AAA. AAA stated they received a call that service was not given because I was using fowl language. I assure, I did not. With temps in the single digits, anyone who is a good service man would have called to make sure the customer is OK. For the owner to not even follow up is awful. But, the guy did say he wasnt there to represent the company. My question is then who whay type of fraud was sent to my place. DO NOT USE!
I came in with a transmission problem. Nick got my car in right away to diagnose the problem. He kept me informed the whole time on the progress. Great service! You cant go wrong working with him and the guys at All About Automotive. Thanks