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Germain Buying Center
2601 S State St, Ann Arbor, MI 48104, United States
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Germain Buying Center

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He
Review №1

Ive had a great time selling my car to Germain Honda, and Madisyn made the process especially easy for us. She took care of everything and we feel the price that was paid for our vehicle was pretty fair. I would definitely be happy to do business with her again in the future and I recommend her service.

Be
Review №2

Olivia was a joy to work with. She was professional and helped us sell our vehicle. Her explanations were clear and concise and she never made us feel rushed or pressured. It was a great transaction experience. Larry and Betsy Hill

Fe
Review №3

Kevin Bentley provided amazing service. He was able to walk me through the full process without feeling pressured or taken advantage off. He kept me updated throughout the process and went above and beyond to make sure that I was happy with the transaction. He definitely made a decision that I have been dreading pleasant and made be feel valued. Thank you!

Ra
Review №4

I worked with Oliva Murray on selling my used vehicle. She was so professional and kind. I was in an out in no time. She made this painless!

Bi
Review №5

Very prompt and courteousA fair competitive price

Fr
Review №6

Fantastic, timely, clear process. They valued my car and appraised it appropriately. Great staff!! Olivia was a rock star and everyone was wonderful to work with. Highly, highly recommended!!

Ig
Review №7

The whole process of selling the car was great. Olivia was exceptionally helpful. We finished everything quickly and without problems.

Ma
Review №8

Madisyn did a great job at making the process as smooth as possible. She is kind and caring of others and will make sure to make you happy with your experience at Germain Honda. I would definitely recommend them to all my friends and family.

Ni
Review №9

Madisyn was great to work with! She understanding and flexible when my schedule changed unexpectedly, and made selling my car incredibly smooth sailing and stress-free. I will definitely consider getting my next car from Germain, based on my experience with Madisyn!

Vi
Review №10

I sold my vehicle to Germain Buyer Center and dealt with Olivia Murray. She was extremely professional and i am very happy with my experience. I stopped by the dealership around their closing time and she had all the documents ready. I was in and out of the dealership within 10 minutes and she also arranged a ride back home which was more than an hour away.

Na
Review №11

Madisyn Earehart of Germain buying center had excellent customer care! She squeezed me in between her other appointments, same day that I sent in my car offer and immediately went and sold. Very good place! You have my business!

va
Review №12

Excellent customer service by Madisyn Earehart and her Manager. I spent less time with them to pull the deal through. Good experience and will definitely recommend Germain to everyone any day, any time...

Ce
Review №13

I want to thank Germain Buying Center, and personally thank Madisyn Earehart. Madisyn was attentive and heard what I needed from them in order for this process to take place. It was a smooth and straight forward transition with no pressure. Germain Buying Center and Madisyn definitely exceeded my expectations. I highly recommend them, and I appreciate them. Thank you!!

Re
Review №14

Olivia was super helpful and they gave me a great price for selling my old car! I’d definitely recommend this place if you want to sell your car or buy a car, they are very helpful and friendly!

La
Review №15

Madisyn and Charlotte were both great to work with. They offered me a good price for my car and wrote me a check that day. I would highly recommend!

Am
Review №16

We sent our specs to KBB instant cash offer and we were contacted by Germain Buying Center on the purchase. We went there and ended up selling two of our vehicles there. Professional, easy to work with, efficient and we were highly satisfied.

Ky
Review №17

Wow! 👏 We just had an exceptional experience here at Germain. Madisyn was kind, friendly, and Relaxed!We needed to sell our car quickly, to purchase another vehicle. Using Kbb, we were linked up to Germain Buying Center.Once we arrived Madisyn greeted us with a big smile, walked us through the process, and made us feel comfortable. Germain made us a fair offer, inline with kbb suggestions, and paid us immediately.FANTASTIC EXPERIENCE, thank you Madisyn.

Ed
Review №18

I want to say my service with Olivia was very professional and she made me feel like I was at home, very comfortable and a pleasure to talk too!! Best day ever at a dealership for me, so thanks again.

Ab
Review №19

The process of selling my car there was made very easy, simple and very clear. Everyone was very friendly, and fair. Devin in particular was extremely professional, very polite, well mannered and executed the deal with poise. I would definitely recommend my friends and family to go there as Germain is worthy of doing business with.

Ma
Review №20

Fair price and very efficient transaction.

Kr
Review №21

The only thing I did not like is that I have to wait to cash the check that they gave. You sell a car you expect money to be there immediately, however they have a one-day waiting period on their checks for something called the fraud protection or something.UPDATE:Dropped from 3 to one star. The manager is horribly rude, and has no customer service whatsoever. I went. Had an issue cashing the check they gave for the vehicle they bought from me. I kept explaining my issue and she was like well you have your payment. SO MUCH HASSLE NOT EVEN WORTH IT.

Ju
Review №22

Great experience, wonderful people, they bought my vehicle, everything went great, would definitely recommend them.

Ro
Review №23

Had to sella car quickly. Olivia was very helpful. She explained everything and made the whole process. Quite easy. Recommend Germain Honda for anyone looking for a new pre-owned vehicle.

Ri
Review №24

We worked with Olivia selling our car. The price she offered was fair and she handled all the details with ease.

Ni
Review №25

Always friendly. Quick and easy trip the the dealer to get the job done, whether it’s buy or sell or both. This is my go to dealer for years now

Za
Review №26

Madisyn was super helpful and fantastic with follow up. Thank you!

Da
Review №27

I was contacted by Olivia with interest to purchase my vehicle. Within 2 days Id met Madisyn and my vehicle was sold! They were very professional, offered a fair price and made it SO easy for me. I even got a Lyft home - and when I left something in the Lyft they arranged for it to be brought back to me immediately. With this level of service I would certainly consider purchasing my next car from Germain! Thanks Madisyn!

Th
Review №28

I sold my vehicle to Germain after getting an offer from the dealership through cars.com. I was expecting a stressful/high pressure sales environment. I was very wrong! Madisyn at Germain was amazing. She is very professional, knowledgeable, kind and a person of integrity. Selling my vehicle was a hassle-free, pleasant experience and it was all thanks to Madisyn. In the age of online shopping for cars, I would happily visit Germain for selling or buying a vehicle. Thank you Madisyn! You have restored my faith in humanity!

ja
Review №29

Mike was exceptional to work with. From the start to finish, very professional and detailed on the transaction.

Li
Review №30

Great experience, after sold my car they are kind to order a Lyft for me. Very efficient.

Dr
Review №31

I just had an exquisite experience at Germain Buying Center. In and out the door, all my questions answered, wonderful customer service and experience with Olivia. I highly, highly recommend. Thank you Germain for taking such great care of me. Much joy.

Sc
Review №32

Olivia Murray, Acquisition Team Member was very personable, efficient, thorough, and speedy throughout our transaction.

An
Review №33

Hi, I must say, I had one of the most unusual trade- in experiences ever, I had my vehicle up for sale for about 3 months, it was 3 months of people making promises to come view the car and they will pay cash, they want to test drive the car but eventually never showing up. The dealers who showed interest made offers so low I would not even respond, so I decided to keep it. One dealer stayed on my mind, it was Germain Buying Center they gave me the highest offer over the phone, so immediately I thought, they will probably pick the car apart which was in very good condition I might add and the offer price would be low just like the other dealer offers. Was I wrong, I was contacted by Olivia Murray from Germain Buying Center who explained to me that all she did was purchase cars she did not sell them, so there was no pressure at all, Olivia was professional and pleasant to deal with from the start not fast talking or trying to rush me thru the process she explained the entire process to me, went out and inspected my vehicle, she came back and made me an offer that was well over what I expected, this was not a trade- in, this was a dealer purchasing my vehicle from me personally. The experience was so easy and non stressful I was stunned, the entire transaction was less than an hour, incredible! Germain Buying Centeryou have a quality acquisition professional in Oliva, I am telling all of my associates about how well Olivia treated me and will insist they contact Olivia if they ever decide to sell their car to a dealer, Great Job Olivia !

Ha
Review №34

I wanted to sell my car. Devin and I worked very efficiently and transparently. After he inspected my car, and checked online details, e.g., Car-fax, we talked: I believed him and he believed me, and we agreed on a fair price within minutes. I came away with a check to cash. He arranged a ride for me back to Ypsilanti, and my day continued without any aggravation, which is worth a lot to me and i believe may others.

Mi
Review №35

Painless and fair way to sell your car. Olivia was great. She was very professional and worked hard to get the price I was hoping for. I would definitely use them again.

Pa
Review №36

Devin was great to work with I would highly recommend Germain buying center.

Er
Review №37

They are wonderful! I dropped off my friends car on her behalf and everything went smoothly. Devin was very friendly. They even called a Lyft for me to get home, which I was not expecting but greatly appreciated!

Ma
Review №38

I sold them a car. I worked with Olivia. She was professional, polite, and gave me a fair price with no difficulty. I was very pleased with my experience.

Zh
Review №39

Olivia and Charlotte are so kind and helpful. Many thanks to them!

To
Review №40

I wanted to share a troubling experience with the Germain Buying Center. After several phone calls and texts, I had reached an agreement with the Germain Buying Center and scheduled a date to bring in my car for sale.I was then told after a brief inspection that the offer for my car(which I had verified several times with the manager) would be $1500 less than the agreed amount. This is after I drove over 70 miles one way and had my wife follow me in her vehicle.The reasons for the price decrease were that new brakes were needed. This is after I clarified several times that the car still had the original brakes. Additionally, they told me that the front tire was bent because I must have hit a pothole. This proved to be incorrect, because subsequent to my appointment with Germain my dealer told me the tire was not bent but just had low tire pressure.I am writing this review because I would not want anyone to have the terrible experience that I had. The Germain Buying Center is not to be trusted and their word on a price is clearly just to get you in the door to be negotiated down.SELLERS BEWARE!!!

Nh
Review №41

I had a great experience at the Germain Buying Center. They gave me a very reasonable trade in value on my car. I didnt leave feeling like I got ripped off. Devin was down-to-earth and efficiently got me through the selling process. I would consider selling here again. Highly recommended!

Je
Review №42

Devin was absolutely amazing to work with. He responded fast to my messages and questions. He even offered me more money for the car than what I wanted for it. I would recommend any of my friends to work with Devin.

Be
Review №43

Olivia was great to work with. She was very professional, and the amount offered was consistent with the online estimate. The appointment took less than one hour, as promised.

Vi
Review №44

This was a very smooth and pleasant transaction. Our representative was helpful and polite and all details were settled quickly. Im glad to have our old car in good hands.

Ji
Review №45

I decided to sell a car that I was not using and went to Kelly Blue Book to see what it was worth which ended up with me taking it to Germain Buying Center. They made it very easy and I feel like I received a fair price. I highly recommend their services!

Ke
Review №46

Working with Trent to sell my car was an absolute wonderful experience. Selling a vehicle can be very intimidating. I wanted to sell my car quickly and Trent delivered just that. I was happy with the price they offered to buy it at. The whole process was incredibly easy and stress free. I walked in with a car I wanted to sell and walked out with a check in hand. I highly recommend Trent!

To
Review №47

I sold the first car in my life to Germain Buying center after the odometer read 100, 000. Very nice experience with Olivia. The price is a bit of lower than the KBB but its reasonable. Very smooth experience, highly recommend.

ch
Review №48

Sold them a vehicle I wanted to get out of. Took a little time to work a deal out but overall a good experience.

Xi
Review №49

Very helpful and they care about your concerns. Also fair price.

Sh
Review №50

I highly recommend Germain Buying Center to sell your vehicle. I worked with Charlotte and she was an absolute pleasure! I received my offer online and then brought my vehicle in for final inspection. They cut you a cut the same day and their offer price is not dependent upon you purchasing a vehicle from their lot. Would do again!

Ki
Review №51

I sold my vehicle to Germain Buying Center and it was simple and quick! They paid a very fair price! I was happy with the experience! Thank you Charlotte Schroeder for the great experience!

Ti
Review №52

Would recommend if your looking to sell your car we were very happy with our transaction

Ma
Review №53

I was very happy with the professionalism and offer that Charlotte gave me with the purchase of my pick-up and how smooth everything went with my transaction. I would totally recommend working with them if you are looking to sell your vehicle. It was way more easy than trying to sell it on my own and dealing with all of the fun with that.

As
Review №54

Surprised to how painless the selling process was here. Few signatures and a check was in hand very quickly. Thanks for a smooth easy process.

Jo
Review №55

Highly recommended. Great service. Efficient and professional! Thank you!

Ar
Review №56

Olivia was awesome!! Second car Ive sold this way, to Olivia. Quick responses, agreed upon value, no changes once I arrived. Was out within an hour. Thanks!!!

Ju
Review №57

Very professional staff, easy process

St
Review №58

Trent was phenomenal! Very easy to deal with and very helpful throughout the entire process. I highly recommend dealing with these guys for any and all of your car needs.

Mr
Review №59

Staff was friendly as everyone mentioned but doing business with them is another thing. I was selling my car online under market price already, when gentleman from Garmain contacted me and informed me that if the car passes their multi point inspection they wont have a problem in paying that, so the car passed the inspection, and they offered me $4,500 less. I mean if you want to sell your car fast and lose money go ahead but if you want to get the most out of your car sell it privately.

Ch
Review №60

I had the pleasure of working with Devin from Germain when selling my 2009 Town & Country, and the process was incredibly easy and smooth. Definitely will keep them in mind if I ever need to sell a car in the future!

Pa
Review №61

Great experience! Charotte was very professional and efficient. She made the entire process very easy. Highly recommend !

Al
Review №62

Thank you Charlotte for a wonderful selling experience, she bought my Son’s Toyota FJ Cruiser. She is very professional and made the process very smooth. Thank you so much 😊.

Ju
Review №63

I had the best experience working with Trent when selling our vehicle. And I have continued to recommend Germain Buying Center to everyone I know looking to sell a vehicle.

Lu
Review №64

Olivia was great!

Da
Review №65

I just recently sold my car to the Germain Buying Center and the experience was much better than I would have imagined as I was looking to sell. Charlotte was very patient with me and more than willing to reschedule when I had other things come up. I went to the center skeptical and in just under an hour I walked out a happy customer.

Da
Review №66

Devin was great to work with and gave us a fair price for our car.

Ma
Review №67

They never returned my phone calls. They did reach out to me at a later date so Im updating to a three star..

ja
Review №68

I used KBB to get a trade in value for an extra car I had. The problem I had was that I really didnt need a replacement... and I take no pleasure in selling vehicles.Charlotte contacted me back and was super helpful/polite. I wasnt 100% on selling my car at that point, but she waited on me to decide and allowed me to send photos to give me a solid price. I took my car in, it was inspected, and I was done with the paperwork, all in under an hour.She can really get you better than KBB, where warranted, so dont be totally discouraged by KBBs value. I really recommend this as an option for someone, like myself, that doesnt like selling cars, and is happy with a solid amount.This is a legit business with a respectable person(s) doing the deals.

Na
Review №69

Devin Rugenstein is an amazing salesman, honest, polite, soft spoken and an active listener. This truly sets him apart from the pushy car salesmen, I have encountered over the course of years. I may have sold my Subaru slightly underpriced but appreciated his demeanor and mannerisms. Clearly for all Car Dealers there is a lesson to be learnt when training their sales associates. You have informed and knowledgeable customers who appreciate not to be talked down....Times are a changin ! Thanks Devin

Da
Review №70

Fast transaction.

Ch
Review №71

Transparent and fair process. Charlotte was very professional, timely, and efficient.

Ba
Review №72

Really helpful and very friendly.

Do
Review №73

Great professional service

Ja
Review №74

Sold my vehicle to Germain buying Center

Information
4 Photos
74 Comments
4.8 Rating
  • Address:2601 S State St, Ann Arbor, MI 48104, United States
  • Site:https://selltogermain.com/sell-your-car-in-ann-arbor-michigan/?utm_source=GMBlisting&utm_medium=organic
  • Phone:+1 734-396-8307
Categories
  • Auto broker
  • Appraiser
  • Auto market
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Payments
  • Credit cards:Yes
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